Role: Application Support Specialist

Customer: Experis (Microsoft)

Tasks:

• Migrate existing emails from Exchange 2003 to Exchange 2016, IMAP from other providers, and network PST import into Exchange Online in staged, hybrid, or cutover mode.
• Improve collaboration by setting up SharePoint to replace on-premise file storage solutions, manage permissions to sensitive documents, and enable secure external file sharing.

2016 - 2017: Setup and maintain servers in Hyper-V 2012

Role: System Administrator

Customer: Dolomite Technology

Tasks:

• Setup and maintain servers in Hyper-V 2012 and 2016 with failover clustering.
• Utilize PowerShell to manage and troubleshoot various tasks such as setting NTP up, managing VMs, Exchange, 365, user administration, as well as administrative server functions.

2015 - 2016: various Projects

Role: Web Designer and Brand Manager

Role: System Administrator

Customer: NetEffect

Tasks:

• Worked with CenturyLink to setup metro Ethernet connections (MAN) between 4 branch offices of Nevada Kidney Disease and Hypertension Center to their central office.
• Setup and managed SonicWall, Fortinet, HP, UniFi and Cisco hardware routers, switches, firewalls, and Wi-Fi.

Role: Application Support Specialist

Customer: OpenTable

Tasks:

• Handle Salesforce frontend management including customer data, tickets, and expenses.
• Host training classes on a regular basis to ensure Tier 1 support has information necessary to provide high quality client support.

Role: Application Support

Customer: Treasure Island Hotel & Casino

Tasks:

• Administer and support thin client provisioning through Pano.
• Maintain and keep up AS400 LMS, CMS, Stratton Warren, Patron Management and Timelox among other duties such as user management, print queues and credit card processing.