Englisch, fließend, verhandlungssicher
Portugiesisch, Grundkenntnisse
Scope:
Transition of a customized SAP environment from a system integrator and go-live with new SAP system
Implementation Application Management Service for SAP System
Fertigungsindustrie
Scope:
Energiewirtschaft (Utility Industrie)
Umfang:
·Scope:
Transition and implement a world-wide End-to-End Workplace Services Delivery Organization
Transition and Transformation Projects: Personal Workplace, Mobile, Virtual Desktop Service, Communication, Collaboration, Functional Workplace, Service Desk, Field ServiceTransition for Application Maintenance of >400 application to offshore delivery in the finance, operations area and enabling functions for a large pharmaceutical manufacturer in the United Kingdom and Sweden
Team size 150 FTE·Development and implementation of the entire applications landscape for a large government department in South Africa., bespoken software and SAP CRM / FI implementation
Team size 100 FTEProgram / Project History
Bautzen, Germany
IT Industry
December 2022 ? April 2023
Project Type Update infrastructure and implement endpoint security services
Role: Project Manager
Scope: Update worldwide large server infrastructure and implement endpoint security services
Stuttgart, Germany
Manufacturing Industry
November 2022 ? April 2023
Project Type First time outsourcing transition from on-premises to service provider
Role: Project Manager
Scope: Transfer on-premises services and application management
Neutraubling, Germany
Manufacturing Industry
July 2022 ? October 2022
Project Type: Update SAP infrastructure and prepare S/4 conversion
Role: Project Manager
Scope: Update SAP infrastructure and prepare S/4 conversion, implementation of security services
Amsterdam, Netherlands
Food and Logistic Industry
July 2022 ?October 2022
Project Type: Enhance running SAP infrastructure and implement high availability services
Role: Project Manager
Scope: Change SAP server infrastructure and implement high availability environment
Walldorf, Germany
IT-Industry
April 2022 ? July 2022
Project Type: Transition System Management Services and Application Management Services
Role: Solution Architect and assigned Program Manager
Scope: Transition of System Management Services and Application Management Services for a big range of SAP Systems
Brussels, Belgium
Retail Industry
February 2022 ? April 2022
Project Type Exit Transition from incumbent to new service provider
Role Project Manager
Scope: Transition of existing services on-premise services to new service provider in public cloud; Exit Transition Projects: Application management, server. data center infrastructure,
München, Germany
IT-Industry
September 2021 ? April 2022
Project Type: Transition SAP customized environment from system integrator
Role: Program Manager
Scope: Transition of a customised SAP environment from a system integrator and go-live with new SAP system; Implementation Application Management Service for SAP System; Application and Services transformation to private data center
Paris, France
Pharmaceutical Industry
July 2021 ? Jan 2022
Project Type: Exit Transition from incumbent to new service provider
Role: Project Manager
Scope: Transition of existing services on-premise and nearshore services to new service provider; Exit Transition Projects: Application management, server. data center infrastructure,
München, Germany
Insurance Industry
August 2020 ? October 2020
Transition datacenter and transformation infrastructure and application
Solution Architect and assigned Program Director
Scope: Transition data center infrastructure into new provider datacenter, mainframe and physical/virtual server and network equipment; Application and Services transformation to Cloud
Frankenthal, Germany
Manufacturing Industry
July 2019 ?July 2020
Project Type:Transition Infrastructure into Virtual Private Cloud and Public Cloud
Role: Program Manager
Scope: Transition Infrastructure into a hybrid model (Virtual Private Cloud and Public Cloud); SAP and Collaboration application transformation
Essen, Germany
Utility Industry
July 2019 ? June 2020
Project Type: Exit Transition from incumbent to new service provider
Role: Exit Program Manager
Scope: Transition of existing services on-premise and nearshore services from DXC to new provider
Exit Transition Projects: Application management, server, data center infrastructure, telecommunication infrastructure
Düsseldorf, Germany
Manufacturing Industrie
April 2019 ? November 2019
Project Type: Exit Transition from incumbent to new service provider
Role: Exit Program Manager
Scope: Transition of existing services from DXC data center to new provider data center
Exit Transition Projects: Application migration SAP and Non-SAP, data migration, data center decommissioning
Essen, Germany
Utility Industry
April 2019 ? June 2019
Project Type; Transformation Datacenter and Workplace Services
Role: Solution Architect and assigned Program Director
Scope: Transformation of existing services, automatization, cloud transformation
Transition and Transformation Projects: Data center migration to Cloud, Workspace/Cloud, Telecommunication, Security Service Management
Düsseldorf, Germany
Manufacturing Industry
February 2019 ? April 2019
Project Type: Cloud Transformation, Infrastructure and Application
Role: Solution Architect and assigned Program Director
Scope: Transformation of existing services, automatization, XaaS / cloud solutions
Transition and Transformation Projects: Data center migration, Workspace/Cloud, Security, Service Management
Helsinki, Finland
Utility Industry
October 2018 ? January 2019
Project Type: Cloud Transformation, Infrastructure and Application
Role: Solution Architect and assigned Program Director
Scope: Transition existing services, set-up compute infrastructure and implement analytics platform
Transition and Transformation Projects: Server-, storage- and network infrastructure, Analysis Services, Security, Service Desk, Service Management
Munich, Germany
Automotive Industry
June 2018 ? October 2018
Project Type: Data Center and Data Analytics
Role: Solution Architect and assigned Program Director
Scope: Transition existing services, set-up compute infrastructure and implement analytics platform
Transition and Transformation Projects: Server-, storage- and network infrastructure, Analysis Services, Security, Service Desk, Service Management
Munich, Germany
Automotive Industry
September 2017 ? May 2018
Project Type: Full ITO Outsourcing, Workplace Service
Role: Solution Architect and Program Director
Scope: Transition and implement a world-wide End-to-End Workplace Services Delivery Organization
Transition and Transformation Projects: Personal Workplace, Mobile, Virtual Desktop Service, Communication, Collaboration, Functional Workplace, Service Desk, Field Service
Frankfurt, Germany
Financial Services
March 2017 ? August 2018
Project Type: Cloud Transformation, Infrastructure and Application
Role: Solution Architect and assigned Program Manager
Create and plan Transition and Transformation Solution
London, UK
Financial Services
October 2017 ? February 2017
Project Type: Cloud Transformation, Infrastructure and Application
Role: Program Manager Security Exceptions
Scope: Manage Security Exception Projects to ensure Workload readiness
Frankenthal, Germany
Manufacturing Industry
January 2016 ? September 2016
Project Type: Full ITO Outsourcing, Workplace Service & Datacenter Service
Role: Program Manager
Scope: Transformation of traditional services to cloud based services and shift from German deliveries to near-shore deliveries
Transformation Projects: Datacenter, Network, SAP, Messaging, Citrix, Workplace, On-site, Service Desk, Cross Functional
Eppelheim, Germany
Food Industry
August 2015 ? December 2015
Project Type: Full ITO Outsourcing, Workplace Service & Datacenter Service
Role: Program Manager
Transformation Projects Datacenter, On-site, Service Desk, Network, Cross functional
Bensheim, Germany
Manufacturing Industry
April 2015 ? August 2015
Project Type: Full ITO Outsourcing, Workplace Service & Datacenter Service
Role: Program Manager
Scope: Transformation Projects Cloud Datacenter, On-site, Service Desk, Network, Cross functional
Frankfurt, Germany
Financial Services
November 2013 ? March 2015
Project Type: Full ITO Outsourcing, Workplace Service
Role: Program Management Office Lead
Scope: Manage Program PMO, Part of Program Leadership Team
Lübeck, Germany.
Manufacturing Industry
Nov 2012 ?Aug 2013
Project Type: Full ITO Outsourcing, Workplace Service
Role: Program Manager
Scope: Transformation Projects Datacenter, On-site, Service Desk, Network, Cross functional
Düsseldorf, Germany
Financial Services. May
012 ?Oct 2012
Project Type: Full ITO Outsourcing, Datacenter Service
Role: Solution Architect and assigned Program Manager
Scope: Create and plan Transition and Transformation Solution
Mainz, Germany
Manufacturing Industry
Aug 2011 ? Feb 2012
Project Type: Account Program Management Office and Multi Project Management, Workplace Service
Role: Program Manager
Scope: Implementation Account Program Office and Transformation Projects
Cardiff, United Kingdom
Financial Services
May 2010 ? Sep 2010
Project Type: Application Maintenance Outsourcing
Role: Project Manager
Scope: Transition of 35 applications to offshore delivery (India) in the insurance area, including people transfer for an international insurance company in the United Kingdom, Netherlands and Germany; Team size 60 FTE
Manchester, United Kingdom
Pharmaceutical Industry
Oct 2008 ? May 2009
Project Type: Application Maintenance Outsourcing
Role: Project Manager
Scope: Transition for Application Maintenance of >400 application to offshore delivery in the finance, operations area and enabling functions for a large pharmaceutical manufacturer in the United Kingdom and Sweden; Team size 150 FTE
Pretoria, South Africa
Public Sector
Mar 2008 ? Sep 2008
Project Type: Development and Implementation of applications landscape, ITO full outsourcing
Role: Program Manager
Scope: Development and implementation of the entire applications landscape for a large government department in South Africa., bespoken software and SAP CRM / FI implementation; Team size 100 FTE
Munich, Germany
Automotive Industry
Oct 2007 ? Feb 2008
Project Type: Carve-Out of Network Services
Role: Project Manager
Scope: Carve-out of the automotive division network service and telecommunication services to taking organization
Frankfurt, Germany
Financial Services
Apr 2007 ? Sep 2007
Project Type: VoIP implementation for a major German bank
Role: Proposal Manager
Scope: Proposal for a major German bank for the implementation of a worldwide VoIP solution. Solution model for transition/transformation
Munich, Germany
Electrical Industry, Manufacturing Industry
Nov 2006 ? Feb 2007
Project Type: Transformation Network/Voice into Shared Service
Role: Project Manager
Scope: Transformation of European Shared Service Countries (28) for Network (LAN; RLA, INAC) and Voice (Managed Voice, Mobile Voice, Managed Applications, Conferencing)
Bremen, Germany
Retail
May 2006 ? Sep 2006
Project Type: Transition/Transformation of IT infrastructure for a logistic company
Role: Project Manager
Scope: Transition/Transformation a leading logistic company; IT-outsourcing including transformation of data center/application server, server consolidation, transformation back-office services (active directory, exchange, Citrix, file, print)
Cologne, Germany
Financial Services / Insurance
Aug 2005 ? Apr 2006
Project Type: Full IT-Outsourcing Transition/Transformation of an insurance company
Role: Program Manager
Scope: Transition/Transformation of the IT subsidiary of a large German insurance IT company (legal entity). Full outsourcing including personal, assets; Transformation of datacenter (IBM, Siemens, Bull), server consolidation (Unix and Windows), backup datacenter, output management, telecommunication, WAN/LAN, desktop incl. back-office and on-site support, call center. Transformation of existing processes to ITIL business processes
Wiesbaden, Germany
Public Sector
Mar 2005 ? Apr 2005
Project Type: Full IT-Outsourcing Transition/Transformation of a public IT company
Role: Project Manager
Scope: Transition/Transformation of a public IT company services; Private Public Partnership with a German city
Munich, Germany
Information Technology
Aug 2004 ? Dec 2004
Project Type: Global Support Center for a computer manufacturer
Role: Project Manager
Scope: Achieving sustainable Major SLA for a computer manufacturer; 4 locations (Istanbul, Toronto, Singapore, Milan)
Munich, Germany
Electrical Industry, Telecommunications
Dec 2003 ? Jul 2004
Project Type: Companywide implementation Voice over IP telephone systems
Role: Project Manager
Scope: Roll-out of VoIP technology for all customer locations and employees in Germany (120 locations and 17.000 users)
Frankenthal, Germany
Manufacturing Industry
Mar 2003 ? Oct 2003
Project Type: Desktop Services Integration of the European sales subsidiaries
Role: Project Manager
Scope: Desktop Services Integration for the European sales subsidiaries of manufacturing company; Outsourcing of desktop services and IT-Infrastructure
Munich, Germany
Manufacturing Industry
Sep 2002 ? Feb 2003
Project Type: WAN Carve-out, Semiconductor manufacturer
Role: Project Manager
Scope: Carve-out of WAN und Transfer to outsourcer; Carve-out of the WAN from the provider network (corporate IP) and building up a customer WAN und transfer the operations to provider
Lisbon, Portugal
Electrical Industry, Utilities
Jan 1999 ? Dec 1999
Project Type: Outsourcing of the IT department for a Transformer Factory in Portugal
Role: Project Manager
Scope: Transfer of IT -activities to the outsourcer, design and implementation of outsourcing processes, transfer of staff, definition and implementation of SLAs
Studium
Master of Science in Management (MSM), Boston University Brussels; 09/1989 – 07/1990; Schwerpunkt auf Operation und International Business
Studium
Diplom-Ingenieur für Produktionstechnik, 09/1982 – 02/1986; RFH Köln, Inhalte Maschinenbau und Betriebswirtschaft, Thema der Diplomarbeit: Optimierung einer auftragsbezogenen Produktionsplanung
Ausbildung
Lehre zum Kunststoff-Formgeber; 1978 – 1981; Arthur Fischer GmbH, Tumlingen und Kautex GmbH, Bonn, Germany
Zertifikate/Training
Certification Project Management Professional (PMP), Project Management Institute, 2007
Outsourcing Leadership Program, Siemens Business Service, 2005/2006
Project Management Project Director, PM@Siemens Learning Campus 2004/2005
Certification Senior Project Manager, PM@Siemens Learning Campus, 2002
Programm und Projekt Management
Outsourcing und Outtasking,
Vendor und Provider Management
Offshore mit Indien
Application Maintenance Service
Infratstruktur Services
Managed Services
Risikomanagement
Vertragsmanagement
PMI Zertifizierung
ITIL
Finanzindustrie, Banken, Versicherungen
Telekommunikation
Fertigung
Logistik
Service
Öffentlicher Bereich
Pharmazeutische Industrie
Energieversorgerung
Scope:
Transition of a customized SAP environment from a system integrator and go-live with new SAP system
Implementation Application Management Service for SAP System
Fertigungsindustrie
Scope:
Energiewirtschaft (Utility Industrie)
Umfang:
·Scope:
Transition and implement a world-wide End-to-End Workplace Services Delivery Organization
Transition and Transformation Projects: Personal Workplace, Mobile, Virtual Desktop Service, Communication, Collaboration, Functional Workplace, Service Desk, Field ServiceTransition for Application Maintenance of >400 application to offshore delivery in the finance, operations area and enabling functions for a large pharmaceutical manufacturer in the United Kingdom and Sweden
Team size 150 FTE·Development and implementation of the entire applications landscape for a large government department in South Africa., bespoken software and SAP CRM / FI implementation
Team size 100 FTEProgram / Project History
Bautzen, Germany
IT Industry
December 2022 ? April 2023
Project Type Update infrastructure and implement endpoint security services
Role: Project Manager
Scope: Update worldwide large server infrastructure and implement endpoint security services
Stuttgart, Germany
Manufacturing Industry
November 2022 ? April 2023
Project Type First time outsourcing transition from on-premises to service provider
Role: Project Manager
Scope: Transfer on-premises services and application management
Neutraubling, Germany
Manufacturing Industry
July 2022 ? October 2022
Project Type: Update SAP infrastructure and prepare S/4 conversion
Role: Project Manager
Scope: Update SAP infrastructure and prepare S/4 conversion, implementation of security services
Amsterdam, Netherlands
Food and Logistic Industry
July 2022 ?October 2022
Project Type: Enhance running SAP infrastructure and implement high availability services
Role: Project Manager
Scope: Change SAP server infrastructure and implement high availability environment
Walldorf, Germany
IT-Industry
April 2022 ? July 2022
Project Type: Transition System Management Services and Application Management Services
Role: Solution Architect and assigned Program Manager
Scope: Transition of System Management Services and Application Management Services for a big range of SAP Systems
Brussels, Belgium
Retail Industry
February 2022 ? April 2022
Project Type Exit Transition from incumbent to new service provider
Role Project Manager
Scope: Transition of existing services on-premise services to new service provider in public cloud; Exit Transition Projects: Application management, server. data center infrastructure,
München, Germany
IT-Industry
September 2021 ? April 2022
Project Type: Transition SAP customized environment from system integrator
Role: Program Manager
Scope: Transition of a customised SAP environment from a system integrator and go-live with new SAP system; Implementation Application Management Service for SAP System; Application and Services transformation to private data center
Paris, France
Pharmaceutical Industry
July 2021 ? Jan 2022
Project Type: Exit Transition from incumbent to new service provider
Role: Project Manager
Scope: Transition of existing services on-premise and nearshore services to new service provider; Exit Transition Projects: Application management, server. data center infrastructure,
München, Germany
Insurance Industry
August 2020 ? October 2020
Transition datacenter and transformation infrastructure and application
Solution Architect and assigned Program Director
Scope: Transition data center infrastructure into new provider datacenter, mainframe and physical/virtual server and network equipment; Application and Services transformation to Cloud
Frankenthal, Germany
Manufacturing Industry
July 2019 ?July 2020
Project Type:Transition Infrastructure into Virtual Private Cloud and Public Cloud
Role: Program Manager
Scope: Transition Infrastructure into a hybrid model (Virtual Private Cloud and Public Cloud); SAP and Collaboration application transformation
Essen, Germany
Utility Industry
July 2019 ? June 2020
Project Type: Exit Transition from incumbent to new service provider
Role: Exit Program Manager
Scope: Transition of existing services on-premise and nearshore services from DXC to new provider
Exit Transition Projects: Application management, server, data center infrastructure, telecommunication infrastructure
Düsseldorf, Germany
Manufacturing Industrie
April 2019 ? November 2019
Project Type: Exit Transition from incumbent to new service provider
Role: Exit Program Manager
Scope: Transition of existing services from DXC data center to new provider data center
Exit Transition Projects: Application migration SAP and Non-SAP, data migration, data center decommissioning
Essen, Germany
Utility Industry
April 2019 ? June 2019
Project Type; Transformation Datacenter and Workplace Services
Role: Solution Architect and assigned Program Director
Scope: Transformation of existing services, automatization, cloud transformation
Transition and Transformation Projects: Data center migration to Cloud, Workspace/Cloud, Telecommunication, Security Service Management
Düsseldorf, Germany
Manufacturing Industry
February 2019 ? April 2019
Project Type: Cloud Transformation, Infrastructure and Application
Role: Solution Architect and assigned Program Director
Scope: Transformation of existing services, automatization, XaaS / cloud solutions
Transition and Transformation Projects: Data center migration, Workspace/Cloud, Security, Service Management
Helsinki, Finland
Utility Industry
October 2018 ? January 2019
Project Type: Cloud Transformation, Infrastructure and Application
Role: Solution Architect and assigned Program Director
Scope: Transition existing services, set-up compute infrastructure and implement analytics platform
Transition and Transformation Projects: Server-, storage- and network infrastructure, Analysis Services, Security, Service Desk, Service Management
Munich, Germany
Automotive Industry
June 2018 ? October 2018
Project Type: Data Center and Data Analytics
Role: Solution Architect and assigned Program Director
Scope: Transition existing services, set-up compute infrastructure and implement analytics platform
Transition and Transformation Projects: Server-, storage- and network infrastructure, Analysis Services, Security, Service Desk, Service Management
Munich, Germany
Automotive Industry
September 2017 ? May 2018
Project Type: Full ITO Outsourcing, Workplace Service
Role: Solution Architect and Program Director
Scope: Transition and implement a world-wide End-to-End Workplace Services Delivery Organization
Transition and Transformation Projects: Personal Workplace, Mobile, Virtual Desktop Service, Communication, Collaboration, Functional Workplace, Service Desk, Field Service
Frankfurt, Germany
Financial Services
March 2017 ? August 2018
Project Type: Cloud Transformation, Infrastructure and Application
Role: Solution Architect and assigned Program Manager
Create and plan Transition and Transformation Solution
London, UK
Financial Services
October 2017 ? February 2017
Project Type: Cloud Transformation, Infrastructure and Application
Role: Program Manager Security Exceptions
Scope: Manage Security Exception Projects to ensure Workload readiness
Frankenthal, Germany
Manufacturing Industry
January 2016 ? September 2016
Project Type: Full ITO Outsourcing, Workplace Service & Datacenter Service
Role: Program Manager
Scope: Transformation of traditional services to cloud based services and shift from German deliveries to near-shore deliveries
Transformation Projects: Datacenter, Network, SAP, Messaging, Citrix, Workplace, On-site, Service Desk, Cross Functional
Eppelheim, Germany
Food Industry
August 2015 ? December 2015
Project Type: Full ITO Outsourcing, Workplace Service & Datacenter Service
Role: Program Manager
Transformation Projects Datacenter, On-site, Service Desk, Network, Cross functional
Bensheim, Germany
Manufacturing Industry
April 2015 ? August 2015
Project Type: Full ITO Outsourcing, Workplace Service & Datacenter Service
Role: Program Manager
Scope: Transformation Projects Cloud Datacenter, On-site, Service Desk, Network, Cross functional
Frankfurt, Germany
Financial Services
November 2013 ? March 2015
Project Type: Full ITO Outsourcing, Workplace Service
Role: Program Management Office Lead
Scope: Manage Program PMO, Part of Program Leadership Team
Lübeck, Germany.
Manufacturing Industry
Nov 2012 ?Aug 2013
Project Type: Full ITO Outsourcing, Workplace Service
Role: Program Manager
Scope: Transformation Projects Datacenter, On-site, Service Desk, Network, Cross functional
Düsseldorf, Germany
Financial Services. May
012 ?Oct 2012
Project Type: Full ITO Outsourcing, Datacenter Service
Role: Solution Architect and assigned Program Manager
Scope: Create and plan Transition and Transformation Solution
Mainz, Germany
Manufacturing Industry
Aug 2011 ? Feb 2012
Project Type: Account Program Management Office and Multi Project Management, Workplace Service
Role: Program Manager
Scope: Implementation Account Program Office and Transformation Projects
Cardiff, United Kingdom
Financial Services
May 2010 ? Sep 2010
Project Type: Application Maintenance Outsourcing
Role: Project Manager
Scope: Transition of 35 applications to offshore delivery (India) in the insurance area, including people transfer for an international insurance company in the United Kingdom, Netherlands and Germany; Team size 60 FTE
Manchester, United Kingdom
Pharmaceutical Industry
Oct 2008 ? May 2009
Project Type: Application Maintenance Outsourcing
Role: Project Manager
Scope: Transition for Application Maintenance of >400 application to offshore delivery in the finance, operations area and enabling functions for a large pharmaceutical manufacturer in the United Kingdom and Sweden; Team size 150 FTE
Pretoria, South Africa
Public Sector
Mar 2008 ? Sep 2008
Project Type: Development and Implementation of applications landscape, ITO full outsourcing
Role: Program Manager
Scope: Development and implementation of the entire applications landscape for a large government department in South Africa., bespoken software and SAP CRM / FI implementation; Team size 100 FTE
Munich, Germany
Automotive Industry
Oct 2007 ? Feb 2008
Project Type: Carve-Out of Network Services
Role: Project Manager
Scope: Carve-out of the automotive division network service and telecommunication services to taking organization
Frankfurt, Germany
Financial Services
Apr 2007 ? Sep 2007
Project Type: VoIP implementation for a major German bank
Role: Proposal Manager
Scope: Proposal for a major German bank for the implementation of a worldwide VoIP solution. Solution model for transition/transformation
Munich, Germany
Electrical Industry, Manufacturing Industry
Nov 2006 ? Feb 2007
Project Type: Transformation Network/Voice into Shared Service
Role: Project Manager
Scope: Transformation of European Shared Service Countries (28) for Network (LAN; RLA, INAC) and Voice (Managed Voice, Mobile Voice, Managed Applications, Conferencing)
Bremen, Germany
Retail
May 2006 ? Sep 2006
Project Type: Transition/Transformation of IT infrastructure for a logistic company
Role: Project Manager
Scope: Transition/Transformation a leading logistic company; IT-outsourcing including transformation of data center/application server, server consolidation, transformation back-office services (active directory, exchange, Citrix, file, print)
Cologne, Germany
Financial Services / Insurance
Aug 2005 ? Apr 2006
Project Type: Full IT-Outsourcing Transition/Transformation of an insurance company
Role: Program Manager
Scope: Transition/Transformation of the IT subsidiary of a large German insurance IT company (legal entity). Full outsourcing including personal, assets; Transformation of datacenter (IBM, Siemens, Bull), server consolidation (Unix and Windows), backup datacenter, output management, telecommunication, WAN/LAN, desktop incl. back-office and on-site support, call center. Transformation of existing processes to ITIL business processes
Wiesbaden, Germany
Public Sector
Mar 2005 ? Apr 2005
Project Type: Full IT-Outsourcing Transition/Transformation of a public IT company
Role: Project Manager
Scope: Transition/Transformation of a public IT company services; Private Public Partnership with a German city
Munich, Germany
Information Technology
Aug 2004 ? Dec 2004
Project Type: Global Support Center for a computer manufacturer
Role: Project Manager
Scope: Achieving sustainable Major SLA for a computer manufacturer; 4 locations (Istanbul, Toronto, Singapore, Milan)
Munich, Germany
Electrical Industry, Telecommunications
Dec 2003 ? Jul 2004
Project Type: Companywide implementation Voice over IP telephone systems
Role: Project Manager
Scope: Roll-out of VoIP technology for all customer locations and employees in Germany (120 locations and 17.000 users)
Frankenthal, Germany
Manufacturing Industry
Mar 2003 ? Oct 2003
Project Type: Desktop Services Integration of the European sales subsidiaries
Role: Project Manager
Scope: Desktop Services Integration for the European sales subsidiaries of manufacturing company; Outsourcing of desktop services and IT-Infrastructure
Munich, Germany
Manufacturing Industry
Sep 2002 ? Feb 2003
Project Type: WAN Carve-out, Semiconductor manufacturer
Role: Project Manager
Scope: Carve-out of WAN und Transfer to outsourcer; Carve-out of the WAN from the provider network (corporate IP) and building up a customer WAN und transfer the operations to provider
Lisbon, Portugal
Electrical Industry, Utilities
Jan 1999 ? Dec 1999
Project Type: Outsourcing of the IT department for a Transformer Factory in Portugal
Role: Project Manager
Scope: Transfer of IT -activities to the outsourcer, design and implementation of outsourcing processes, transfer of staff, definition and implementation of SLAs
Studium
Master of Science in Management (MSM), Boston University Brussels; 09/1989 – 07/1990; Schwerpunkt auf Operation und International Business
Studium
Diplom-Ingenieur für Produktionstechnik, 09/1982 – 02/1986; RFH Köln, Inhalte Maschinenbau und Betriebswirtschaft, Thema der Diplomarbeit: Optimierung einer auftragsbezogenen Produktionsplanung
Ausbildung
Lehre zum Kunststoff-Formgeber; 1978 – 1981; Arthur Fischer GmbH, Tumlingen und Kautex GmbH, Bonn, Germany
Zertifikate/Training
Certification Project Management Professional (PMP), Project Management Institute, 2007
Outsourcing Leadership Program, Siemens Business Service, 2005/2006
Project Management Project Director, PM@Siemens Learning Campus 2004/2005
Certification Senior Project Manager, PM@Siemens Learning Campus, 2002
Programm und Projekt Management
Outsourcing und Outtasking,
Vendor und Provider Management
Offshore mit Indien
Application Maintenance Service
Infratstruktur Services
Managed Services
Risikomanagement
Vertragsmanagement
PMI Zertifizierung
ITIL
Finanzindustrie, Banken, Versicherungen
Telekommunikation
Fertigung
Logistik
Service
Öffentlicher Bereich
Pharmazeutische Industrie
Energieversorgerung