2013 - 2014: Serving as a second line of support
Rolle: NETWORK SUPPORT SPECIALIST
Kunde: INTERNATIONAL PAPER ? KRAKOW POLAND
Aufgaben:
Kunde: ETISALATE? DUBAI UAE
Aufgaben:
2008- 2010: simultaneous and consecutive modes during meetings daily Explained procedures or forms
Rolle: INTERPRETER
Kunde: SINOPEC ? OUARGLA ALGERIA
Aufgaben:
2019
GE MANAGEMENT DEVELOPMENT INSTITUTE - CROTONVILLE
INFLUENTIAL LEADERSHIP AND INNOVATION
2003 ? 2007
UNIVERSITY MENTOURI DE CONSTANTINE
BACHLOR`S
Trilingual Translation & Interpreting: French _ English _ Arabic
courses
certificates
Profil
IT / Functional Salesforce Leader with more than 14 years of IT experience coming from a Quality Assurance background, currently helping align business and IT Visions namely in Salesforce Ecosystem specializing in Release Management ,Requirement engineering, Program & Quality management.
PROFESSIONAL SUMMARY
Accomplished Agile Salesforce Program Manager and Digital Transformation Leader, boasting extensive knowledge in CRM/ERP data quality, release management, and Salesforce architecture. Expertise in implementing valuedriven changes by leveraging Salesforce features, aligning solutions with business objectives, and managing complete project lifecycles within Agile environments. Proficient in various Salesforce clouds (Sales, Service, Experience) and platforms such as MDM, SAP, and BI tools, with a proven history of delivering impactful, integrated solutions that enhance processes and maintain data integrity
2013 - 2014: Serving as a second line of support
Rolle: NETWORK SUPPORT SPECIALIST
Kunde: INTERNATIONAL PAPER ? KRAKOW POLAND
Aufgaben:
Kunde: ETISALATE? DUBAI UAE
Aufgaben:
2008- 2010: simultaneous and consecutive modes during meetings daily Explained procedures or forms
Rolle: INTERPRETER
Kunde: SINOPEC ? OUARGLA ALGERIA
Aufgaben:
2019
GE MANAGEMENT DEVELOPMENT INSTITUTE - CROTONVILLE
INFLUENTIAL LEADERSHIP AND INNOVATION
2003 ? 2007
UNIVERSITY MENTOURI DE CONSTANTINE
BACHLOR`S
Trilingual Translation & Interpreting: French _ English _ Arabic
courses
certificates
Profil
IT / Functional Salesforce Leader with more than 14 years of IT experience coming from a Quality Assurance background, currently helping align business and IT Visions namely in Salesforce Ecosystem specializing in Release Management ,Requirement engineering, Program & Quality management.
PROFESSIONAL SUMMARY
Accomplished Agile Salesforce Program Manager and Digital Transformation Leader, boasting extensive knowledge in CRM/ERP data quality, release management, and Salesforce architecture. Expertise in implementing valuedriven changes by leveraging Salesforce features, aligning solutions with business objectives, and managing complete project lifecycles within Agile environments. Proficient in various Salesforce clouds (Sales, Service, Experience) and platforms such as MDM, SAP, and BI tools, with a proven history of delivering impactful, integrated solutions that enhance processes and maintain data integrity