A senior IT executive with proven track record in delivery leadership, project & program management. PMI PgMP, PMP, PMO-CP certified.
Aktualisiert am 15.09.2026
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 02.11.2026
Verfügbar zu: 100%
davon vor Ort: 35%
Projektmanagement
Programmmanagement
Delivery Management
Agile Transformation
Projektmanagementoffice
Mitarbeiterführung
Telekommunikation
Software as a Service
Qualitätsmanagement (Einführung...)
Projektdefinition
Anforderungsanalyse
Methodenentwicklung
English
native
German
fluent

Einsatzorte

Einsatzorte

Düsseldorf (+20km) Frankfurt am Main (+10km) Cologne (+10km)
möglich

Projekte

Projekte

1 Jahr 7 Monate
2025-03 - heute

Leadership & turn-around of an underperforming Delivery Organisation

HEAD OF DELIVERY (DACH) & SENIOR PROGRAM MANAGER
HEAD OF DELIVERY (DACH) & SENIOR PROGRAM MANAGER
Reporting to the CEO, responsible for the leadership & turn-around of an underperforming Delivery Organisation within the physical security industry (HW & SaaS solutions).
  • Direct cross functional teams of project managers, solution and technical delivery specialists and customer support engineers.
  • Authored and implemented a proprietary delivery framework to standardise project lifecycles, stagegate workflows (go/no-go decisions), risk management protocols, and quality gates across all customer engagements.
  • Led operational turnaround initiatives that improved project execution efficiency, boosted client satisfaction ratings, and significantly reduced delivery risk across all enterprise accounts.
  • Drove delivery execution to consistently remain on track to meet aggressive regional revenue targets whilst safeguarding project margin performance and cost control.
  • Senior Program Manager for strategic programs (40% capacity), hands-on management of key customer engagements from conception until go-live & hand-over to support.


KEY SUCCESSES TO DATE:

  • Increased the team's billable rate from 50% to 80% directly driving the revenue realisation.
  • Embedded AI (Claude) into all core delivery processes to maximise operational efficiency.
  • Launched a new project management playbook, standardising project delivery and vastly improving consistency & predictability.
  • Introduced new delivery finance dashboards & KPI reporting, resulting in improved performance transparency to C-level.
  • Redesigned the sales-delivery operating model to elevate lead-conversion success rates, driving greater accuracy in resource deployment planning and revenue forecasting.
ID-ware
Frankfurt & Remote
4 Jahre 2 Monate
2021-01 - 2025-02

Project Management

HEAD OF PROJECT MANAGEMENT (EMEA) & SENIOR PROGRAM MANAGER
HEAD OF PROJECT MANAGEMENT (EMEA) & SENIOR PROGRAM MANAGER

Hired as a Senior Program Manager, later promoted to Head of Project Management EMEA. Complex 5G & ORAN Platform/HW/SaaS cloud solutions for Tier-1 telcos (B2B). 50:50 split between roles.

  • Built, mentored, and led a high-performing team of project managers, establishing standardised reporting, risk tracking, and resource allocation models.
  • Managed the project portfolio offering to ensure the right opportunities were prioritised in alignment with the strategic direction of the company, focusing specifically on areas of high market demand
  • Acted as the critical interface between business strategy and the engineering department, translating commercial priorities into structured, predictable technology delivery, aligned to market demand.
  • As a senior program manager, responsible for end-to-end implementation of strategic engagements with a strict focus on C-level governance (multi-million ? engagements).


KEY SUCCESSES:

  • Established and scaled a modern PMO governance framework combining PMI standards and Lean project management principles across all international deployments.
  • Created & implemented a new multi-faceted risk process leading to reduced risk exposure and increased facilitation of corrective action approval
Casa Systems
Düsseldorf & Remote
5 Jahre 10 Monate
2015-03 - 2020-12

Orchestrated complex, cross-functional transformation programs

CENTER OF EXCELLENCE MANAGER (DACH)
CENTER OF EXCELLENCE MANAGER (DACH)
Hired as a Transition Manager, later promoted to Center of Excellence Manager (DACH).
  • Built and scaled a regional Centre of Excellence (CoE) from scratch, unifying fragmented solution capabilities into a coherent delivery organisation for enterprise digitalisation solutions.
  • Orchestrated complex, cross-functional transformation programs across distributed matrix environments through influence, governance, and stakeholder alignment.
  • Strengthened cross-functional collaboration and operational efficiency to improve servicepredictability and support long-term regional revenue growth.
  • In addition, responsible for the delivery of complex HW/SW solutions as a senior Transition Manager for FinTech & Financial institutions.


KEY SUCCESS:

Spearheaded the successful launch of new products and service models expanding the sales and commercial pipeline by ?2 million in year 1 through the establishment & management of partner / channel networks.
Xerox
Neuss & Remote
6 Jahre 7 Monate
2008-08 - 2015-02

Application development projects

PMO Service Delivery Manager / PMO Transformation Manager
PMO Service Delivery Manager / PMO Transformation Manager

Hired as a project manager for application development projects within the Telco & Finance sector, later directed the creation of 2 new PMO centers (in EMEA & APAC). Following the PMO service stabilisation phase, took over the role of transformation leader to leverage this capability and rollout new PMO structures across numerous strategic HP deals.

  • Established & directed multi-location near- and offshore PMO centers from the ground up for multimillion ? IT infrastructure outsourcing initiatives and global transformation programs across the EMEA region.
  • Managed executive stakeholder relationships and seamless operational transformations across Fortune 500 client organisations, ensuring strict compliance with financial targets and program milestones.
  • Led the end-to-end delivery execution, establishing rigorous risk controls and predictable delivery frameworks across distributed teams.


KEY SUCCESS:

Delivered operating cost reductions exceeding ?1 million p.a. in Germany through project
workflow standardisation & deployment of near/offshore PMO resources.
HP Enterprise Services
Düsseldorf & London

Aus- und Weiterbildung

Aus- und Weiterbildung

1995 - 1999

Master of Computer Science

University of Kent (UK) & RWTH Aachen (Germany)


PROFESSIONAL DEVELOPMENT

  • PMO-CP / PMO Certified Professional
  • PgMP / Program Management Professional
  • DASM / Disciplined Agile® Scrum Master
  • PMP / Project Management Professional

Kompetenzen

Kompetenzen

Top-Skills

Projektmanagement Programmmanagement Delivery Management Agile Transformation Projektmanagementoffice Mitarbeiterführung Telekommunikation Software as a Service Qualitätsmanagement (Einführung...) Projektdefinition Anforderungsanalyse Methodenentwicklung

Produkte / Standards / Erfahrungen / Methoden

Profile

  • Accomplished Senior IT Delivery Leader and transformation expert with 15+ years professional services experience, shaping & directing large-scale delivery capabilities across DACH, EMEA & APAC.
  • As a Senior Program Manager: Proven track record of successfully delivering large, complex implementation programs (HW / SaaS / Cloud) across a range of industries where mission critical reliability, compliance & security are paramount (telecommunications, government & security industries).
  • Experienced in driving delivery excellence through restructuring, developing improved delivery methodologies & establishing a culture of accountability & continuous improvement.
  • A driver of cross-departmental collaboration, partnering with Sales, Engineering, Product Management, Quality Assurance, Finance, HR & Customer Service Operations to maximise customer value, satisfaction & growth.
  • A self-starter with a consulting background and an ability to quickly build trust-based customer relationships (for example with all leading German government authorities such as Deutscher Bundestag).


CORE COMPENTENCIES

  • Delivery Leadership 
  • Project & Program Management 
  • PMO Governance & Methodology Expertise 
  • Consultative Mindset 
  • Financial Acumen 
  • Influencing Complex Stakeholder Environments


SKILLS , TOOLS & TECHNICAL KNOWLEDGE

AI:

  • Claude
  • ChatGPT & Co-Pilot & Gemini


Collaboration Tools:

  • SharePoint
  • Confluence


CRM:

Salesforce


Compliance & Quality Standards:

ISO9001 / ISO27001


Microsoft:

  • Word
  • Excel
  • PowerPoint
  • MS-Project
  • Teams


Test & Quality:

  • Jira
  • Zendesk


Work Experience

08/2007 ? 07/2008

Role: Project Manager (Outsourcing)

Customer: TeDeG GmbH, Düsseldorf & Chicago


04/2006 ? 07/2007

Role: Project Manager (Outsourcing) 

Customer: Acoreus AG, Düsseldorf


05/2002 ? 04/2006

Role: IT-Consultant 

Customer: Certitude GmbH, Düsseldorf & München


09/1999 ? 04/2002

Role: IT-Consultant 

Customer: AMS (CGI), Düsseldorf

Einsatzorte

Einsatzorte

Düsseldorf (+20km) Frankfurt am Main (+10km) Cologne (+10km)
möglich

Projekte

Projekte

1 Jahr 7 Monate
2025-03 - heute

Leadership & turn-around of an underperforming Delivery Organisation

HEAD OF DELIVERY (DACH) & SENIOR PROGRAM MANAGER
HEAD OF DELIVERY (DACH) & SENIOR PROGRAM MANAGER
Reporting to the CEO, responsible for the leadership & turn-around of an underperforming Delivery Organisation within the physical security industry (HW & SaaS solutions).
  • Direct cross functional teams of project managers, solution and technical delivery specialists and customer support engineers.
  • Authored and implemented a proprietary delivery framework to standardise project lifecycles, stagegate workflows (go/no-go decisions), risk management protocols, and quality gates across all customer engagements.
  • Led operational turnaround initiatives that improved project execution efficiency, boosted client satisfaction ratings, and significantly reduced delivery risk across all enterprise accounts.
  • Drove delivery execution to consistently remain on track to meet aggressive regional revenue targets whilst safeguarding project margin performance and cost control.
  • Senior Program Manager for strategic programs (40% capacity), hands-on management of key customer engagements from conception until go-live & hand-over to support.


KEY SUCCESSES TO DATE:

  • Increased the team's billable rate from 50% to 80% directly driving the revenue realisation.
  • Embedded AI (Claude) into all core delivery processes to maximise operational efficiency.
  • Launched a new project management playbook, standardising project delivery and vastly improving consistency & predictability.
  • Introduced new delivery finance dashboards & KPI reporting, resulting in improved performance transparency to C-level.
  • Redesigned the sales-delivery operating model to elevate lead-conversion success rates, driving greater accuracy in resource deployment planning and revenue forecasting.
ID-ware
Frankfurt & Remote
4 Jahre 2 Monate
2021-01 - 2025-02

Project Management

HEAD OF PROJECT MANAGEMENT (EMEA) & SENIOR PROGRAM MANAGER
HEAD OF PROJECT MANAGEMENT (EMEA) & SENIOR PROGRAM MANAGER

Hired as a Senior Program Manager, later promoted to Head of Project Management EMEA. Complex 5G & ORAN Platform/HW/SaaS cloud solutions for Tier-1 telcos (B2B). 50:50 split between roles.

  • Built, mentored, and led a high-performing team of project managers, establishing standardised reporting, risk tracking, and resource allocation models.
  • Managed the project portfolio offering to ensure the right opportunities were prioritised in alignment with the strategic direction of the company, focusing specifically on areas of high market demand
  • Acted as the critical interface between business strategy and the engineering department, translating commercial priorities into structured, predictable technology delivery, aligned to market demand.
  • As a senior program manager, responsible for end-to-end implementation of strategic engagements with a strict focus on C-level governance (multi-million ? engagements).


KEY SUCCESSES:

  • Established and scaled a modern PMO governance framework combining PMI standards and Lean project management principles across all international deployments.
  • Created & implemented a new multi-faceted risk process leading to reduced risk exposure and increased facilitation of corrective action approval
Casa Systems
Düsseldorf & Remote
5 Jahre 10 Monate
2015-03 - 2020-12

Orchestrated complex, cross-functional transformation programs

CENTER OF EXCELLENCE MANAGER (DACH)
CENTER OF EXCELLENCE MANAGER (DACH)
Hired as a Transition Manager, later promoted to Center of Excellence Manager (DACH).
  • Built and scaled a regional Centre of Excellence (CoE) from scratch, unifying fragmented solution capabilities into a coherent delivery organisation for enterprise digitalisation solutions.
  • Orchestrated complex, cross-functional transformation programs across distributed matrix environments through influence, governance, and stakeholder alignment.
  • Strengthened cross-functional collaboration and operational efficiency to improve servicepredictability and support long-term regional revenue growth.
  • In addition, responsible for the delivery of complex HW/SW solutions as a senior Transition Manager for FinTech & Financial institutions.


KEY SUCCESS:

Spearheaded the successful launch of new products and service models expanding the sales and commercial pipeline by ?2 million in year 1 through the establishment & management of partner / channel networks.
Xerox
Neuss & Remote
6 Jahre 7 Monate
2008-08 - 2015-02

Application development projects

PMO Service Delivery Manager / PMO Transformation Manager
PMO Service Delivery Manager / PMO Transformation Manager

Hired as a project manager for application development projects within the Telco & Finance sector, later directed the creation of 2 new PMO centers (in EMEA & APAC). Following the PMO service stabilisation phase, took over the role of transformation leader to leverage this capability and rollout new PMO structures across numerous strategic HP deals.

  • Established & directed multi-location near- and offshore PMO centers from the ground up for multimillion ? IT infrastructure outsourcing initiatives and global transformation programs across the EMEA region.
  • Managed executive stakeholder relationships and seamless operational transformations across Fortune 500 client organisations, ensuring strict compliance with financial targets and program milestones.
  • Led the end-to-end delivery execution, establishing rigorous risk controls and predictable delivery frameworks across distributed teams.


KEY SUCCESS:

Delivered operating cost reductions exceeding ?1 million p.a. in Germany through project
workflow standardisation & deployment of near/offshore PMO resources.
HP Enterprise Services
Düsseldorf & London

Aus- und Weiterbildung

Aus- und Weiterbildung

1995 - 1999

Master of Computer Science

University of Kent (UK) & RWTH Aachen (Germany)


PROFESSIONAL DEVELOPMENT

  • PMO-CP / PMO Certified Professional
  • PgMP / Program Management Professional
  • DASM / Disciplined Agile® Scrum Master
  • PMP / Project Management Professional

Kompetenzen

Kompetenzen

Top-Skills

Projektmanagement Programmmanagement Delivery Management Agile Transformation Projektmanagementoffice Mitarbeiterführung Telekommunikation Software as a Service Qualitätsmanagement (Einführung...) Projektdefinition Anforderungsanalyse Methodenentwicklung

Produkte / Standards / Erfahrungen / Methoden

Profile

  • Accomplished Senior IT Delivery Leader and transformation expert with 15+ years professional services experience, shaping & directing large-scale delivery capabilities across DACH, EMEA & APAC.
  • As a Senior Program Manager: Proven track record of successfully delivering large, complex implementation programs (HW / SaaS / Cloud) across a range of industries where mission critical reliability, compliance & security are paramount (telecommunications, government & security industries).
  • Experienced in driving delivery excellence through restructuring, developing improved delivery methodologies & establishing a culture of accountability & continuous improvement.
  • A driver of cross-departmental collaboration, partnering with Sales, Engineering, Product Management, Quality Assurance, Finance, HR & Customer Service Operations to maximise customer value, satisfaction & growth.
  • A self-starter with a consulting background and an ability to quickly build trust-based customer relationships (for example with all leading German government authorities such as Deutscher Bundestag).


CORE COMPENTENCIES

  • Delivery Leadership 
  • Project & Program Management 
  • PMO Governance & Methodology Expertise 
  • Consultative Mindset 
  • Financial Acumen 
  • Influencing Complex Stakeholder Environments


SKILLS , TOOLS & TECHNICAL KNOWLEDGE

AI:

  • Claude
  • ChatGPT & Co-Pilot & Gemini


Collaboration Tools:

  • SharePoint
  • Confluence


CRM:

Salesforce


Compliance & Quality Standards:

ISO9001 / ISO27001


Microsoft:

  • Word
  • Excel
  • PowerPoint
  • MS-Project
  • Teams


Test & Quality:

  • Jira
  • Zendesk


Work Experience

08/2007 ? 07/2008

Role: Project Manager (Outsourcing)

Customer: TeDeG GmbH, Düsseldorf & Chicago


04/2006 ? 07/2007

Role: Project Manager (Outsourcing) 

Customer: Acoreus AG, Düsseldorf


05/2002 ? 04/2006

Role: IT-Consultant 

Customer: Certitude GmbH, Düsseldorf & München


09/1999 ? 04/2002

Role: IT-Consultant 

Customer: AMS (CGI), Düsseldorf

Vertrauen Sie auf Randstad

Im Bereich Freelancing
Im Bereich Arbeitnehmerüberlassung / Personalvermittlung

Fragen?

Rufen Sie uns an +49 89 500316-300 oder schreiben Sie uns:

Das Freelancer-Portal

Direktester geht's nicht! Ganz einfach Freelancer finden und direkt Kontakt aufnehmen.