• Using AI for process automation in Software Development
• Finding the right tool & Test for usage
• Result Documentation

2020 - today: Team Building

Role: General Manager

Customer: on request

Tasks:

• Team Building
  • Find new staff and bring them up to speed for ALM
  • Setting up new staff in Customer projects
• Project Acquisition
  • Assisting Sales in Solution Architecture Delivery
  • Customer Training
  • Implementation Planning
• General Management
  • Coordinating Sales Goals ?Customer Lead Generation
  • Technical Team Leader
  • Project Management
  • Reporting to German Headquarters

2020 - 2022: Relationship Quality

Role: Quality Manager & Team Lead

Customer: PTC

Tasks:

• Project Lead Customer Relationship Quality
• Team Lead for extended product range (PTC Creo, Windchill for Heavy Industries)
• Project Planning of all Team Tasks for all different Customers at the time

2014 - 2020: Relationship Quality

• Project Lead Customer Relationship Quality
• Ensuring that the Customer Voice is not only heard but understood
• Coordination of PTC Development Teams in India and Customer requests
• Management of Implementation & User Agreement
• Constant Reporting of Customer Relationship Quality Status to upper management

2013 - 2014: Market Research for middleware

Role: Foreign Representative

Customer: agosense GmbH

Tasks:

• Market Research for middleware (Agosense product)
• Partnering Research between Japan and Germany
• Customer Lead Verification

2009 - 2013: Project Support

Role: Senior Principal ALM Consultant

Customer: PTC

Tasks:

Project Lead in several Tier-1 and OEM automotive projects

• Project Plan creation and negotiation
• ALM Consultant Lead
• Oversight of Task Execution and Customer Satisfaction
• Extension of Country
• Project Support for automotive Customers in USA and APAC
• Focus on Japan, Support for South Korea, China, Taiwan
• Business Process optimization for OEMs and Tier-1 Suppliers

2005 - 2009: Pre Sales Consulting

Role: Senior Consultant

Customer: PTC

Tasks:

• Customer Demonstration of PTC Integrity
• Customer Challenges Analysis & Building Demonstrators to show possible Solutions
• Licensing & Environment Consulting
• Requirements Management
• Data Migration Architecture Design & Implementation
• Customer Consulting for Implementation
• A-SPICE, ISO26262, DO-178b/c
• User Training
• Test Management
• Data Migration Architecture Design & Implementation
• Customer Consulting for Implementation
• Test Automation and Integration with HILS, SILS, MILS
• Automatic Source Code Generation & Testing with Matlab Simulink
• Planning and Execution of Training for PTC ALM Consultants
• Process Models: A-SPICE, ISO26262, DO-178b/c
• Requirements-, Test-, Source Code-, Variant- and Task Management
• Customer Perspective Understanding

2002 - 2005: Technical Implementation of PTC Integrity

Role: ALM Consultant

Customer: PTC

Tasks:

• Analysis of existing Customer Work processes
• Architecture Design of Target System
• Customer Negotiation over Project Plan and Implementation
• Installation & Configuration of OS, Database and Application Server
• PTC Integrity Application Server Installation
• Application Server extension for Workflow Automation & Optimization ?JAVA API, JavaScript API
• Data Migration from Legacy Systems
• Analysis of Legacy Data
• Architecture Design of Migration Logic
• Implementation & Test of Migration Logic
• Data Migration & Quality Check of Results
• User Training
• Source Management & Task Management

Skills:

Sun Solaris, HP-UX, Linux, Windows Server, Oracle, MS SQL Server

1999 - 2002: Administration of all Car Infotainment Source Projects

Role: Software Engineer

Customer: Harman International

Tasks:

• Porting MMI System from Windows to QNX
• Analyzing Architecture
• Testing Functionality on Target System
• Recreation of missing functionality using C/C++
• Function and Integration Testing on QNX Hardware Targets
• Embedded Hardware and Software Representation
• Demonstration of MMI Systems to Customers and on Trade Fairs
• Demonstration of Automotive Infotainment System Development on Windows and Offload to hardware Targets in Cars
• Software Management
• Administration of all Car Infotainment Source Projects
• User Support for Software Management
• Implementation of CMMI and A-SPICE Workflows

1996 - 1999: Internal Hardware Support

Role: Software Engineer

Customer: Altman

Tasks:

• Support, Maintenance and Expansion of the internal CRM system
• Programming in BASIC & Visual BASIC
• User Training
• Documentation
• Network Maintenance
• Novell Netware Configuration and Maintenance