• support multiple teams (IT and non-IT teams) as ScrumMaster / Agile Coach
• help the organization to introduce agile approaches and practices to teams and organization
• setup and form new cross-functional teams from business and IT individuals
• anchor fundamental agile ideas and values with employees (feedback loops, experimentation, T-shaping of skills in teams, etc.) and make them stick
• coach various project individuals to reach their goals and make progress
• coach and support a leadership team of business cluster in the sales organization
• help various other teams to cope with shift to home-office & distributed work situation during Corona crisis
• help to shape and built up community of practice for sales experts and product owners
• provide training and coaching to various leaders of the organization
• optimize the coordination between teams on flight level II
  

Transform individual experts with product and software development knowhow into successful agile teams.

• support introduction of Scrum in the organization
• teach, mentor and coach teams and individual team members
• work as scrum master for multiple teams
• setup a scaled scrum approach to let all 4 teams work on one product
• organize big room planning events to facilitate joint vision building and release planning
• harmonize approach to include all product parts (software & hardware) in the development
• liaise with management to remove organizational impediments
• coach team members of the organization to become scrum masters themselves

Leadership for 2 separate teams within the organization to achieve their goals

Team A: Evaluate impact of a tool introduction and prepare organization accordingly

• facilitate workshops on goal setting and alignment
• organize staffing and structuring of the team
• coaching of the leader of the team

Team B: Implement additional features into a legacy tool environment

• align stakeholders and team on goals and approach
• organize staffing and structuring of the team
• introduce agile principles and practices within the team and coach the team to apply them
• establish an iterative and incremental approach for the team despite of the waterfall-driven environment around it

Rethink existing planning processes and supporting tools within Telefonica transport network

• setup and align project team within a highly distributed environment
• help the team to comprehend and digest the revolutionary changes introduced with SDN
• support team to create a product vision for the project ahead
• align project objectives and constrains with different projects and stakeholders
• organize RfI process with potential partners and tool vendors
• creation of a new operating model (processes, tools, skills) and align the needed transformation steps

Agile transformation of IT department for product information, digital asset and content mgmt.

• support introduction of agile mindset and practices within the teams of the IT department
• coach management and key persons during their change management activities and actions
• prepare discovery and alignment of an Adidas “way of working” as agile teams
• support organization during goal-setting and team culture alignments activities
• liaise and align with internal partners and suppliers along the organizational value chain
• training for new teams in Scrum and agile practices
• align own transformation activities with other agile coaches of a company-wide transformation team and with neighboring departments

Remote maintenance and support software for business and enterprise customers

• support setup of a cross-functional team with a Scrum approach
• clarify and explain Scrum approach with team members and other organizational parts
• encourage collaborative and iterative work style within the team
• establish “inspect & adapt” feature cycle for delivered features and team processes
• support product owner during discovery and clarification of feature requirements
• facilitate release planning and communication with other parts of the organization
• support creation of a company-wide ScrumMaster community of practice

CRM & Product Catalog for Postpaid customers of a large telecommunication provider

• support organization to scale from 1 existing team to 4 teams
• coach the client management during transition to new organisation
• help the organization to setup collaboration of multiple agile teams (approach, tools, etc.)
• setup 1 new agile team (partially offshore in India) and assume the product owner role
• rapidly realize small changes, improvements and corrections in existing legacy CRM system (especially in the area of email communication and callcenter agent processes)
• gather requirements and align prioritization with marketing and other stakeholders
• orchestrate the team deliveries (Scrum) between agile teams and waterfall IT organization

Product Catalog and Offer Management System for a large telecommunication provider

• merge of two mobile operators in the German market (M&A follow-up and migration project)
• evaluate details of existing product and migration portfolio of both operators
• define requirements for the future Telco postpaid product catalog (products, plans, pricing and discount models, contract and booking rules, etc.)
• align priorities and phases with overall programme management
• design and implement the system components to enable customer product and contracts migration into the target environment of the merged telco
• support overall evaluation and planning of migration and merger activities

Software Development (SCRUM) of an OTT TV app (LiveTV, VoD, DRM) for mobile devices

• define release scope and goals
• coordinate multiple involved stakeholders and teams to align on requirements and approach
• review incoming feedback and issues of release launch
• drive issue clarification on root cause and resolution priority with various stakeholders
• liaise with offshore development team to set the priorities and solve the discovered issues
• improve process around issue clarification with all involved parties
• ensure operational readiness in close cooperation with technical operation team
• support KPI measurement and interpretation after release launch
• organize release launch process and activities
• resize of development team, process & environment (scale-down)

Software Development (SCRUM) of an OTT TV app (LiveTV, VoD, DRM) for mobile devices

• take-over and turn-around a late-running development team (adjusting priorities, approach & team scale)
• provide project leadership with agile values (trust, transparency, value-driven decisions and sustainable speed)
• maintain backlog of requirements; clarify and align requirements with stakeholders
• prioritize requirements for the development team and align with dependent project parties
• release planning for the platform
• develop system architecture of platform and align with overall architectural solution

Software Development (SCRUM) of an OTT TV app (LiveTV, VoD, DRM) for mobile devices

• release planning of the platform development (scope, timeline, delivery approach, cost)
• re-align delivery approach with strategic goals, team capabilities and key stakeholders
• agile transition of involved teams and parties (> 100 people) to a new delivery approach
• organize development activities across multiple, distributed, international teams and implementation partners
• setup and maintain the main product backlog and align the documented requirements with various stakeholders
• coach existing management team during transition phase
• support project/program management and PMO to adapt to the new collaboration model

• align strategy, roadmap, requirements and business case between various stakeholders
• evaluate platform alternatives and drive issue clarification
• prepare platform decision

• establish a product vision and development roadmap
• align marketing requirements of various natcos with technical capabilities and constraints
• facilitate product development between different Telekom internal teams and supplier
• organize and perform activities around testing and acceptance

• re-define cross & up-selling within customer self care portal and other customer portals
• establish new cross & up-selling mechanism and related marketing processes
• roadmap definition and concept development of e-care product improvements
• alignment of product roadmap with stakeholders and client’s stage-gate processes
• refine e-care business case and facilitate agreement with DT on cost charging

• drive project setup and planning during project initiation phase
• align stakeholders on common understanding about objectives, scope and approach
• organize the evaluation of solution alternatives with subject matter experts
• communication towards client’s project governance boards (stage-gate process)

• analyze the different existing customer identity management processes at DTAG
• organize user study on login and registration behaviors and preferences
• evaluate capabilities of global players within identity management market
• drive conception to evolve and consolidate DT’s fragmented identity landscape

• define business requirements and benefits for customer lifecycle projects
• identify the impact of a large IT consolidation project (CRM-T) and drive mitigation actions
• align projects with overall scope and strategy of enabler department
• reporting to senior management and provide expertise on issue resolution