2023 ? 2025: Implementation of agile project management methods

Role: Head of Project Delivery
Customer: Serco, Europe/ Brussels
?
Tasks:

• Implementation of Agile project management, including automated reporting and adoption (1,5 year)
• Leading and mentoring project managers to achieve harmonised PM skill levels and a standardised project management methodology.
• Programme planning, roadmaps and alignment with strategic goals.
• Develop/improve contingency plans, program risk management and project reporting
• Senior stakeholder management, communication, contingency planning and act as a bridge between IT and business functions to ensure continuation and delivery.
• Ensure budget compliance and secure additional resources when necessary.

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2022: IT-Compliance

Role: Project Portfolio Lead
Customer: Fresenius Medical Care, Germany/US
?
Tasks:

• Responsible for critical compliance projects to improve the monitoring process for transactional data and master data.
• Realigning structuring roles, tasks, and responsibilities for the organization within the Transition environment, at corporate level.
• Initiation and support for the redesign of the compliance-related application landscape and data management. (Architecture, related IT & business processes, master data management, resources, stakeholder management and governance)
• Supporting and advising senior executive management on critical topics (risk Management, governance, project management, supplier management)

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2021 - 2022: various

Role: Interim Manager Operations
Customer: gkv informatik, Germany
?
Tasks:

• Interim Management of Service Operation teams focussing on Provider management, process management, Asset Management/CMDB. Change/Release Management, Incident & Problem Management, Information and Request Management.
• Steering Operations related activities and projects (Agile) on Management level with regards to an outsourcing programme.
• Advising senior/executive Management on Programme and Project Management, Organisational change, Services and Processes, Roles, responsibilities and governance.

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2017 ? 2020: Planning, delivery, quality and business content value

Role: Manager Projects & Operations
Customer: Lowell, Germany
?
Tasks:

• Setup of a Lowell DACH PMO. Harmonisation of reporting structure. Improving and driving stream leads & project managers on planning, delivery, quality and BC value.
• Implementation of business process management, including governance, min. adoption levels, toolkits and process house setup.
• Setup and alignment of a new management structure for the Operations Delivery Team.
• Management coaching, reporting, monitoring and control mechanisms for managers.

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2017 ? 2020: Introduction of a new organizational structure

Role: Interim Manager

Customer: Lowell, Germany

Tasks:

• Reorganisation of a Lowell subsidiary. Implementation of a new organisational structure and improvement of work processes.
• Change Management. Aligning business and with regards to Change, Incident and Request and development of business-critical applications and processes.
• Coaching of Management and employees to increase and improve adoption and ownership of tasks, responsibilities and processes.

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2017 ? 2020: new organizational structure

Role: Manager Transition Operations
Customer: Lowell, Germany
?
Tasks:

• Managing multiple teams transitioning activities into a new organisational structure.
• Responsible for the stabilisation and handover of business-critical tasks and activities.
• Adoption and ownership of tasks, roles and responsibilities in teams.

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2017: Verlagerung der Ressourcen für das Anwendungsmanagement

Role: Transition Manager EMEA
Customer: Roche, Switzerland
?
Tasks:

• Responsible for the transition of EMEA Application management resources (15 countries) a near Shore location, as part of a global Pharma transition programme
• Alignment & building partnerships with Directors across Europe. Design, setup and adoption of governance & controls.
• Detailed integrated transition planning, guiding and monitoring activities on handovers and phasing in and phasing out of resources, including training and communication.
• Driving adoption levels, tracking of benefits realisation, monitoring business cases.

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2015 - 2016: Global Reporting SAP BI

Role: SAP Transition Manager
Customer: ICL, Germany and Israel
?
Tasks:

• Reporting/BI responsible within a global Harmonization programme, SAP Greenfield implementation, 500mio+ in Germany, Netherlands, US and Israel.
• Setup Stakeholder organisation across different segments and businesses in Germany, Israel, US and Netherlands. (High resistance environment, multiple source systems, different processes, countries and businesses)
• Delivery of complex reporting solutions for Global Sales and Credit Management across standardized and legacy systems, cross cultural environment via delivery teams in Israel and India. Implementation off shore support for maintenance and development.

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2014 - 2015: Improving cooperation between key stakeholders

Role: Strategy Manager Acquisition
Customer: LIOF, Netherlands
?
Tasks:

• Attracting national and international companies to the province of Limburg by improving collaboration between key stakeholder in the region: development companies, city council members, universities and regional minister of economics
• Definition of roadmap and Acquisition strategy for Limburg.

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2013 - 2014: Development and implementation of business processes, skills and tools

Role: Project Portfolio Manager
Customer: Philips, Netherlands

Tasks:

• Responsible for the development and deployment of business processes, capabilities and tools. Organising and tracking project financials, business cases, project staffing, planning and reporting.
• Steering Project managers, aligning project impact and dependencies on portfolio level.

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2012 - 2013: Reporting

Role: Senior Project Manager
Customer: Canon, Netherlands
?
Tasks:
Implemented a harmonized solution for EMEA Sales dashboards allowing daily reporting down to customer/item level. (> ?1billion of data, offshore delivery, data migrations, integrations, interfaces and support model.

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2012 - 2013: BI Business Planning

Role: Senior Project Manager
Customer: Canon, Netherlands
?
Tasks:

• Business process design and implementation of Business Intelligence reporting.
• Stakeholder management, Requirements identification, KPI framework design, Harmonisation of business planning process, Integration of key source systems Transition into IT & Business operations.

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2010 - 2012: various projects

Customer: océ - a canon company, Netherlands

Tasks:
Role: Senior Business Project Manager

• A global Commercial Excellence Programme? initiated by the Corporate Board improve customer profitability and service contract revenue for sales companies in Europe.
• Improvements achieved within 1 year were between ?500k and ?1mio in France, Italy, Norway, Denmark and Sweden.
• McKinsey based project approach; Diagnostics, Solution Design and Implementation phase, preceded by localisation to setup financial data and prepare master data.

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Role: Project Portfolio Manager

• Programme Management I2M for industrial printers.
• PMO setup and management for outsourced Print Management.
• SAP O2C implementation for remanufacturing.

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2008 - 2009: Conception and implementation of SAP release/ change/ incident/ problem change management

Role: SAP Delivery Manager
Customer: bluefin, United Kingdom
?
Tasks:
Led the design and implementation of SAP Release/ Change/ Incident/ Problem Change Management for Wolters Kluwer across Europe.

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2003 - 2006: Development Aid

Customer: .ngo, Indonesia-New Guinea
Role: Development Manager

Tasks:

• Developed a framework with the aim of providing a sustainable aid package with particular emphasis on fraud prevention, cash flow control and knowledge transfer?
• Preparation of the annual financial budget and reporting.

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other projects on request