• Scope of the role: IT & Project Management, Private Affairs, Real Estate, Back Office; - Concept creation: 
  • Risk & Security: 
    • From Strategy to Assets: high-level derivation for the Organisation; 
    • From Assets to Risk Scenarios: a detailed blue-print for Operations; 
  • Enterprise content, knowledge and collaboration management; 
  • 5-year roadmap creation for Operations & Private Affairs; 
• Management of strategic and operational projects & processes: 
  • SAP S/4 HANA & Success Factors: assessment, contract negotiation, implementation, project controlling, vendor management;
  • Business process improvement: recruiting, onboarding, device management; 
  • Business process driven gap analysis and optimisation; 
• Enhancement of operational and regulatory maturity: from assessment to implementation (establishment of Bundesbank regulatory reporting, assuring of data protection compliance);
• Change management & communication: 
  • Introduction of Clean Desc, Archiving, Signature and Corona policies; 
  • Organisation of workshops.  

• Management of strategic and operational projects: 
  • Post-merger integration: Finance, IT, Risk and operational adjustments; 
  • Turning collections into a profit centre: CRM & income generation; 
  • Business process improvement: robotics, agile methods, automation;
• Change management for Potsdam Branch: 
  • Post-merger legal transition from a German into a French entity; 
  • Organisation of workshops and days of open doors;
• Leading 30+ employees and vendor management of 100+ employees; 
• Budget responsibility including controlling of ?3 Mil.  

• Realisation of operational projects: 
  • Creation of a digital remarking solution: profit increase from 124% to 139%; 
  • Negotiation with the workers counsel and introduction of agent level KPIs; 
• Leading 20+ employees.  

• PMO for the creation of Digital Roadmap for GMF International Operations: 
  • Coordination and organisation of an intercontinental team; 
  • Creation via gap-analysis of a step-by-step global digital strategy; 
• CRM: 
  • Realisation of the first joint digital campaign between GM & GMF México; 
  • Existing CRM campaign optimisation: convergence increase from 1 % to 3%; 
• Web-Page optimisation assuring alignment of business and IT requirements: 
  • Preparation and delivery of presentations on the C-Level; 
  • Coordination between GM México, GMF México and GM USA.   

• PMO-Backup for the establishment of online business in Germany: 
  • Project plan implementation and project cost management of over $7 Mil; 
  • Responsibility for project Risk and Issue Management; 
  • Assurance of companywide communication and training including UAT; 
• PMO-Project LEO: optimisation concept for European entities: 
  • Team: 23 SMEs of middle to senior management from 8 European countries; 
  • Organisation of international multilingual workshops to identify a common solution (English, German, French, Spanish); 
• PMO-Backup for the establishment of Full Service Leasing in Germany:
  • RFP preparation and execution; 
  • Responsibility for the communication structure and streams coordination  

• International Accelerated Development Programme (IADP): Chosen as one of 6 participants out of approx. 600 candidates (within 1%); 
• Implementation of data protection requirements for all Retail Operations in DACH;
• Process optimisation of the credit decision and purchase process.  

Consultant within a company specialised in restructuring and anti-crisis management: 

• Project 1: Successful turnaround of a medium enterprise in the music branch; 
• Project 2: Secured positive bank decision for recapitalisation.   

Guide with two start-ups offering the first scheduled boat and walking tours in Russia: 

• Support in administrative and organisational tasks as well as training and recruitment; 
• Guiding tours in English, German and French for up to 200 participants  

• Office Supplies Stores: procurement, marketing and sales;
• Second-Hand Store: pricing, preparation for sale, sales and support in accounting.