Performed end-to-end business and process analysis across Agile, Scrum and hybrid delivery models
- Designed target processes, data flows and customer journeys (BPMN / UML)
- Acted as Product Owner and Scrum Master for internal digital initiatives
- Led requirements engineering, backlog prioritization and stakeholder alignment
- Supported AML/KYC process optimization and tool migration projects
- Prepared management documentation, reports and decision material
Performed end-to-end business and process analysis across Agile, Scrum and hybrid delivery models
- Designed target processes, data flows and customer journeys (BPMN / UML)
- Acted as Product Owner and Scrum Master for internal digital initiatives
- Led requirements engineering, backlog prioritization and stakeholder alignment
- Supported AML/KYC process optimization and tool migration projects
- Prepared management documentation, reports and decision material