Solution Architect - Netzwerk, Security, Cloud, Hybrid Cloud - CCIE, AWS, Englisch, Deutsch, Spanisch
Aktualisiert am 14.09.2023
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 05.09.2023
Verfügbar zu: 50%
davon vor Ort: 0%
amazon connect
cisco
AWS
Netzwerkarchitektur
ccie
Security Konzepte
sdwan
cloud security
solution design
Cisco
aws security
Cloud
PMP
ITIL Zertifizierung
Englisch Muttersprache
Spanisch
zscaler
Firewall
Englisch
Spanisch
Deutsch
C1

Einsatzorte

Einsatzorte

Deutschland, Schweiz, Österreich

Ich habe viel Erfahrung mit Remote-Teams und ich bin auch verfügbar, um Projekte remote zu arbeiten

möglich

Projekte

Projekte

2 Jahre 4 Monate
2022-01 - heute

Network Migration for Siemens AG

Solutions Architect WAN LAN WLAN ...
Solutions Architect

  • Architecture lead, interaction & alignment, with multiple stakeholders in multiple domains including networking, end- user computing, data center, cybersecurity, IAM, remote access.

WAN LAN WLAN Data Center Cloud Security ZTNA (Zscaler). Cisco
Trans4mation
Remote
2 Jahre 7 Monate
2021-10 - heute

Solutions Architect - Siemens AG

Independent Solutions Architect
Independent Solutions Architect
Provided services engineered to accelerate the productivity and competitiveness of clients and maximize the return of their investments on IT infrastructure. 

  • Consulting: provide professional services that covered the entire solution lifecycle (strategy, design, deployment, operations, and optimization) for Networking, Data Center, SDN, IT Security and Cloud. 
  • Project Management: coordinate the deployment of solutions involving latest IT solutions. 
  • Diverse Project work: focus on Data center Networking, ACI, cloud Migration and Cloud Networking

Deutschalnd
1 Jahr 5 Monate
2021-02 - 2022-06

Solutions Architect - Siemens AG

Solutions Architect
Solutions Architect

Member of a team of Global Architects and Consultants that provides advisory service for large IT projects on Digital transformation. Led activities related to Architecture of IT Infrastructure interacting with multiple stakeholders across the organization. Supporting activities to PMO while delivering services worldwide for several Siemens AG?s business units. 

  • Consulting Services: Design, Implementation, Consulting, Documentation & point of escalation for large networking projects with interaction with multiple domains & global stakeholders related to WAN, LAN, WLAN, Data Center, Cloud, Security, ZTNA (Zscaler). 
  • Project Management: interaction & alignment with multiple stakeholders & initiatives? owners. 
  • Diverse Project work: focus on Enterprise networking, migration, interaction with multiple technology domains.  

Trans4mation GmbH
1 Jahr 5 Monate
2021-02 - 2022-06

Network Migration

Solutions Architect WAN LAN WLAN ...
Solutions Architect

  • Architecture lead, interaction & alignment with multiple stakeholders in multiple domains including networking, enduser computing, data center, cybersecurity, IAM, remote ac  

WAN LAN WLAN Data Center Cloud Security ZTNA (Zscaler). Cisco
Siemens unit in the Energy sector
Remote
2 Jahre 2 Monate
2020-05 - 2022-06

Start-up that provided Cloud Migration services and Cloud native solutions

Director & Technology Consultant
Director & Technology Consultant
Delivered technology solutions for Cloud migration, Cloud security and hybrid cloud. Managed overall operations with responsibilities in terms of product and service portfolio, project control, team enablement, sales strategy and go-tomarket activities. 

  • Sales & Marketing: developed the portfolio of professional & managed services, with focus on migration to Cloud, customized cloud solutions for SMBs and IT Security. 
  • Consulting Services: provided technical guidance related to AWS Cloud deployments, Security and hybrid cloud architecture, implementation and optimization. 
  • Project Management: coordinated the deployment of multiple projects related to cloud as well as lead the development of solutions for Education (online proctoring) and the small and medium business market (IT Security). 
  • Diverse Project work: focused on AWS cloud

Konado Digital
Spain
4 Monate
2021-10 - 2022-01

Automation & Optimization for Call Center (Amazon Connect) on AWS Cloud

Amazon Connect Lambda Dynamo DB ...

  • Deployment of AWS services targeting automation of call center activities and user experience improvement. Documentation, cost Optimization.  

Amazon Connect Lambda Dynamo DB Lex S3 CloudWatch Event bridge Billing tools
Spain
4 Monate
2021-10 - 2022-01

Automation & Optimization for Call Center (Amazon Connect) on AWS Cloud

: Amazon Connect Lambda Dynamo DB ...

  • Deployment of AWS services targeting automation of call center activities and user experience improvement. 
  •  Documentation, cost Optimization  

: Amazon Connect Lambda Dynamo DB Lex S3 CloudWatch Event bridge Billing tools
Spain
4 Monate
2021-06 - 2021-09

Call Center migration to Amazon Connect on AWS Cloud

Amazon Connect Lambda Dynamo DB ...

  • Migration of traditional call center for 30 agents to AWS Cloud. Integration with existing database. 
  • Design, implementation and project coordination activities of the whole solution  

Amazon Connect Lambda Dynamo DB S3 Cloudfront
Spain
2 Jahre 5 Monate
2019-02 - 2021-06

Cloud based Proctoring System

Architect ECS EC2 Lambda ...
Architect

  • Architecture, Design, implementation and project coordination of the solution. 
  • Migration of existing applications to Cloud and integration of new functionality. 
  • Cloud architect and project manager roles performing Architecture Design, Cloud Security Design.

ECS EC2 Lambda Cognito Kinesis video S3 API GW Cloudfront Workspaces Python
Spain
1 Jahr 5 Monate
2020-01 - 2021-05

Cloud based Proctoring System

Cloud architect ECS EC2 Lambda ...
Cloud architect

  • Architecture, Design, implementation and project coordination of the solution. 
  • Migration of existing applications to Cloud and integration of new functionality. 
  • Cloud architect and project manager roles performing Architecture Design, Cloud Security Design.  

ECS EC2 Lambda Cognito Kinesis video S3 API GW Cloudfront Workspaces
Universities
Spain
1 Jahr 3 Monate
2020-01 - 2021-03

Call center migration to Amazon Connect

Architect Amazon Connect Lambda Dynamo DB ...
Architect

  • Migration of traditional call center for 30 agents to AWS Cloud. 
  • Integration with existing database. Design, implementation and project coordination activities of the whole solution. 

Amazon Connect
Amazon Connect Lambda Dynamo DB S3 Cloudfront Python
BDBN
Spain
1 Jahr 6 Monate
2019-07 - 2020-12

Communications network and Security Architecture

Network Architect EVPN MPLS BGP Cisco Catalyst 9K ...
Network Architect

  • Design and implementation of Cisco based EVPN/MPLS network for underground transportation system. 
  • Network Architect role, performing HLD, LLD, implementation plan, execution of implementation, lab design and test plan and documentation  

EVPN MPLS BGP Cisco Catalyst 9K SDA Switching Security.
Toronto Subway
Canada
2 Jahre 10 Monate
2017-07 - 2020-04

Consulting and Project Management services for IT Networking and Cloud solutions

Independent Technology Consultant
Independent Technology Consultant
2 Monate
2019-10 - 2019-11

Kubernetes Infrastructure AWS (EKS)

EKS EC2

  • Deployment of a managed Kubernetes solution using AWS? EKS service. 
  • Cloud Networking architect role, performing EKS deployment (redesign and re-deployment), Testing and Documentation  

EKS EC2
United Kingdom
2 Monate
2019-05 - 2019-06

AWS Networking Optimization

Cloud Architect AWS Cisco
Cloud Architect

  • Review of deployment on AWS with Direct Connect, optimized traffic handling with CSR 1000V virtual device.

AWS Cisco
Remote / Singapore
1 Jahr 2 Monate
2018-05 - 2019-06

SDN Migration (Cisco ACI) for main Data center of BBVA (Large Spanish Bank)

Network Architect Cisco ACI (Nexus 9K) UCS Data center Switching ...
Network Architect

Migration of Cisco Nexus based datacenter located in Madrid (Spain) to an ACI infrastructure with more than 4000 endpoints. ACI multisite design with more than 120 leaves, conncted to DR site.

  • Review of LLD
  • Creation of implementation plan
  • Lab design/implementation/testing plan
  • Migration execution and tests plan

Cisco ACI (Nexus 9K) UCS Data center Switching Security BGP OSPF Integration with different vendors
Horton Limited
Spain
4 Jahre 3 Monate
2013-06 - 2017-08

Technical Services Manager

Manager Cisco
Manager

Member of an organization that enables the service?s practice of more than 1500 Cisco partners by providing assistance during the delivery of Data Center/Virtualization, Unified Communications and Enterprise Networking and Security solutions. Managed a team of 20 consulting engineers focused on Europe and Asia. Direct influence on extended, global team of 45 members.

  • Supervised the activities of the team (USA, India, Mexico and Costa Rica) with direct responsibility in terms of delivery assurance and customer satisfaction. Direct influence and control of +$1M budget.
  • Monitored workload to ensure client expectations (SLAs, CSAT, etc.) and business? KPIs were met. Kept CSAT above 4.5/5 and reduced MTTR below 10 days. Established workflows, practices and standards to ensure excellent delivery and/or improvement.
  • Managed overall operations including resource allocation, CRM platform (i.e. Salesforce), tools (i.e Dashboards), budget, contract negotiation with vendors and customer issues? resolution.
  • Assumed leadership role to drive service delivery improvements and strategic direction, including process
    reengineering and organizational change.
  • Managed employee career development, training and employee performance, hired new members and mentored them. Achieved 75% of certification (CCIEs) for engineers.
  • Served as escalation point for multiple complex issues and problems that impacted day to day operation and Customer Satisfaction.
  • Identified and worked with stakeholders (managers, directors, VPs and BUs) from Services and Channels
    organizations in context of aligning services to overall strategy by introducing support of specific products,
    supporting launching campaigns, participating in events & webinars for the partner community, etc.
  • Promoted teamwork spirit and culture across the team built on trust, open communication, collaboration, and integrity. Achieved award for excellent communications within the organization.
Cisco
Cisco
Cisco Systems
Germany (Frankfurt) and USA (Miami)
2 Jahre 7 Monate
2010-11 - 2013-05

Technical Leader

Team lead for 35 engineers who provided advisory services to partners. Responsible for technical readiness, 24/7 operations monitoring, reporting, escalations and coordination of special projects for service optimization and expansion

  • Ensured team’s technical readiness: coordinated training and worked on technology roadmap execution, achieving 80% participation of team in certification track for engineers
  • Point of escalation for technical issues on datacenter and virtualization products and solutions.
  • Analyzed data and presented monthly KPIs reviews (workload, customer satisfaction, feedback, resource
    utilization, etc.) as well as team metrics tracking and stakeholder reporting.
  • Served as liaison with stakeholders, including business units and channels organizations
  • Coordinated team work (shift assignments, training, etc) and supervised case tracking tools (Salesforce & Oracle CRMs, dashboards, etc.) daily operations and changes.
Cisco Systems
USA (Raleigh and Miami)
2 Jahre 10 Monate
2008-03 - 2010-12

Business Operations Manager

Assisted management on alignment between business strategy and service delivery & project execution by performing data analytics, performance monitoring, business analysis and working on special projects.

  • Performed periodic measurements of effectiveness and business KPIs and facilitated efforts to optimize
    operational efficiency through business process definition and re-engineering.
  • Analyzed partner related KPIs data and proactively engaged internal organizations to arrange for program
    improvements to ensure initiatives’ success
  • Proactively engaged internal stakeholders, including initiative owners and project managers as part of day
    to day program activities and processes’ optimization.
Cisco Systems
USA (Raleigh)
4 Jahre
2004-03 - 2008-02

Senior Network Consulting Engineer

Delivered technical consulting services for network infrastructure and VoIP solutions for America’s customers. Performed project management and consultant roles for proactive and reactive services and support. Performed analysis and diagnosis of most complex designs and networking problems for big enterprises and Service providers.

  • Worked on project planning, design and implementation of solutions, including: architectural high and low level designs, onsite Implementations, network readiness assessments, audits and documentation. Coordinated deployment with stakeholders, project manager and customers
  • Participated in several cross functional projects targeted to improve team’s practices, productivity and global scalability.
  • Mentored and trained other engineers on processes and procedures for services’ organization.
Cisco Systems
USA (Raleigh and Miami)
1 Jahr 3 Monate
2003-01 - 2004-03

Systems Engineer

Responsible for specific solutions, technology/product consulting and sales support activities for territory. Performed in-depth and high-level technical presentations, proof of concepts, lab demonstrations, etc for customers, partners and prospects.

  • Provided technical sales support to Account Managers in the Caribbean and Central America.
  • Actively participated as a specialist, collaborating with other team members in the organization. Provided consultative support and mentored other less experienced Systems Engineers (SEs).
Cisco Systems
USA (Miami)
2 Jahre 4 Monate
2000-10 - 2003-01

Network Consulting Engineer & Project Manager

Delivery of consultancy services for accounts in Americas. Involved in projects related to Routing and Switching, VoIP, Security. Additionally, managed multiple projects with moderate & high levels of business and technical complexity and risk.

  • Served as escalation engineer and team lead, helped to resolve customer technical issues concerning implementation, design and troubleshooting for network projects valued at +10M.
  • Performed architectural design, network reviews and documentation.
  • Mentored and trained other engineers on processes and procedures for Advanced Services.
  • Managed / executed implementation of several projects of the professional services organization.
  • Cross-functional activities, working either as a Project Manager or Project Engineer depending on the project needs and customer requirements. As project manager, had responsibility of planning, schedule, budget control, coordination of implementation, customer management, etc.
Cisco Systems
USA (Miami)
1 Jahr 3 Monate
1999-08 - 2000-10

Customer Support Engineer

Part of a team responsible for resolving customer technical issues concerning Switching technologies. Managed multiple customer cases and resolved issues using company information resources, laboratory simulations and engineering problem solving techniques.

  • Team lead: Represented the team, acting manager, worked on new projects’ evaluation, queue monitoring and training coordinator.
  • Managed workload and other assignments efficiently while being able to resolve time critical situations reliably and professionally
  • Proactively mentored and trained other engineers on supported technologies and processes.
Cisco Systems
USA (San Jose)

Aus- und Weiterbildung

Aus- und Weiterbildung

EDUCATION

Masters in Business Administration (MBA)

Purdue University, USA


Masters in Electrical Engineering

Universidad de Los Andes, Colombia


Bachelor of Science in Electronics Engineering

Universidad Javeriana, Colombia


PROFESSIONAL QUALIFICATIONS

  • Cisco expert certification ? CCIE # 6194
  • AWS Solutions Architect + Security Specialization
  • ITIL certification ? v3 Foundations
  • VmWare NSX certification ? VCP NV

Position

Position


Kompetenzen

Kompetenzen

Top-Skills

amazon connect cisco AWS Netzwerkarchitektur ccie Security Konzepte sdwan cloud security solution design Cisco aws security Cloud PMP ITIL Zertifizierung Englisch Muttersprache Spanisch zscaler Firewall

Schwerpunkte

AWS
Certified
Cloud Security
AWS Specialty
Cisco
Experte
SDWAN
Experte
Amazon Connect
Fortgeschritten
English
Experte
Spanish
Experte
German
Fortgeschritten
PMP
Certified

SKILLS:

  • Cisco Data center, WAN, LAN, WLAN, ACI, Security
  • Global Load balancing
  • Cisco SDN - ACI, SDWAN
  • Enterprise Networking & Routing Protocols
  • HLD, LLD, Implementation Plan, Test Plan, Documentation
  • AWS Cloud Networking
  • AWS Cloud Security
  • AWS Migration
  • Zero Trust Network Architecture (ZTNA) with Zscaler
  • Amazon Connect Contact center
  • English, Spanish, business German


CERTIFICATIONS:

  • Cisco ? CCIE # 6194 emeritus

  • AWS - Security Specialty and Solutions Architect certifications

  • PMP - Project Management Certification

  • ITIL, VmWare certifications


SPECIALTIES: 

  • Remote teams, global working experience (USA, LATAM, Europe, India),

  • Strong analytical, decision-making and organizational skills.

Produkte / Standards / Erfahrungen / Methoden

Profile

  • I am an IT consultant and project manager. I specialize in delivering solutions involving innovative technology platforms with focus on network infrastructure, cloud and security.
  • IT Managers and companies bring me in when they need to?
  • Plan and Move workloads to the Cloud & integrate with existing solution
  • Review and optimize the network and cloud security
  • Implement new technologies i.e. SDN, Cloud
  • Improve Routing & Switching Performance
  • Design and implement a contact center on the cloud
  • Get help from an experienced, network & cloud architect
  • Re-gain control of a project and achieve their goals
  • Document IT network & make better decisions
  • I specialize in solving business challenges due to complex IT problems, by finding and implementing the right IT infrastructure for your business or making the existing infrastructure work more efficiently. This process may also include managing projects or technical teams.
  • Clients experience tremendous success about my work because my approach is very different from what you normally find?
  • My approach is based on years of experience delivering services for technology enablement worldwide. Deploying solutions that work and follow best practices, experiencing real world project execution while keeping a business focus.
  • I have expert technical background and hands-on experience in multiple technology areas related to in Cloud, Datacenter, SDN (access, WAN and ACI), Security, Routing and Switching. My certifications include Cisco CCIE, PMP, AWS Security and Solutions Architect, ITIL.
  • I have experienced the entire technology lifecycle for leading-edge technical solutions, including business development, presales, deployment and operation.
  • I work with your team and learn about your business. As part of it, I can interact with multiple stakeholders, worldwide, in different organizations and language (Spanish, English, business German).
  • I can bring to not only a strong technical background but analytical, decision-making and execution skills to make your project a success.


Datenkommunikation

CCIE
Cisco
AWS

Design / Entwicklung / Konstruktion

AWS Networking
Azure Networking
Cisco ACI
Cisco CCIE
Network Design, Implementation, Optimization
Project Management
WAN

Einsatzorte

Einsatzorte

Deutschland, Schweiz, Österreich

Ich habe viel Erfahrung mit Remote-Teams und ich bin auch verfügbar, um Projekte remote zu arbeiten

möglich

Projekte

Projekte

2 Jahre 4 Monate
2022-01 - heute

Network Migration for Siemens AG

Solutions Architect WAN LAN WLAN ...
Solutions Architect

  • Architecture lead, interaction & alignment, with multiple stakeholders in multiple domains including networking, end- user computing, data center, cybersecurity, IAM, remote access.

WAN LAN WLAN Data Center Cloud Security ZTNA (Zscaler). Cisco
Trans4mation
Remote
2 Jahre 7 Monate
2021-10 - heute

Solutions Architect - Siemens AG

Independent Solutions Architect
Independent Solutions Architect
Provided services engineered to accelerate the productivity and competitiveness of clients and maximize the return of their investments on IT infrastructure. 

  • Consulting: provide professional services that covered the entire solution lifecycle (strategy, design, deployment, operations, and optimization) for Networking, Data Center, SDN, IT Security and Cloud. 
  • Project Management: coordinate the deployment of solutions involving latest IT solutions. 
  • Diverse Project work: focus on Data center Networking, ACI, cloud Migration and Cloud Networking

Deutschalnd
1 Jahr 5 Monate
2021-02 - 2022-06

Solutions Architect - Siemens AG

Solutions Architect
Solutions Architect

Member of a team of Global Architects and Consultants that provides advisory service for large IT projects on Digital transformation. Led activities related to Architecture of IT Infrastructure interacting with multiple stakeholders across the organization. Supporting activities to PMO while delivering services worldwide for several Siemens AG?s business units. 

  • Consulting Services: Design, Implementation, Consulting, Documentation & point of escalation for large networking projects with interaction with multiple domains & global stakeholders related to WAN, LAN, WLAN, Data Center, Cloud, Security, ZTNA (Zscaler). 
  • Project Management: interaction & alignment with multiple stakeholders & initiatives? owners. 
  • Diverse Project work: focus on Enterprise networking, migration, interaction with multiple technology domains.  

Trans4mation GmbH
1 Jahr 5 Monate
2021-02 - 2022-06

Network Migration

Solutions Architect WAN LAN WLAN ...
Solutions Architect

  • Architecture lead, interaction & alignment with multiple stakeholders in multiple domains including networking, enduser computing, data center, cybersecurity, IAM, remote ac  

WAN LAN WLAN Data Center Cloud Security ZTNA (Zscaler). Cisco
Siemens unit in the Energy sector
Remote
2 Jahre 2 Monate
2020-05 - 2022-06

Start-up that provided Cloud Migration services and Cloud native solutions

Director & Technology Consultant
Director & Technology Consultant
Delivered technology solutions for Cloud migration, Cloud security and hybrid cloud. Managed overall operations with responsibilities in terms of product and service portfolio, project control, team enablement, sales strategy and go-tomarket activities. 

  • Sales & Marketing: developed the portfolio of professional & managed services, with focus on migration to Cloud, customized cloud solutions for SMBs and IT Security. 
  • Consulting Services: provided technical guidance related to AWS Cloud deployments, Security and hybrid cloud architecture, implementation and optimization. 
  • Project Management: coordinated the deployment of multiple projects related to cloud as well as lead the development of solutions for Education (online proctoring) and the small and medium business market (IT Security). 
  • Diverse Project work: focused on AWS cloud

Konado Digital
Spain
4 Monate
2021-10 - 2022-01

Automation & Optimization for Call Center (Amazon Connect) on AWS Cloud

Amazon Connect Lambda Dynamo DB ...

  • Deployment of AWS services targeting automation of call center activities and user experience improvement. Documentation, cost Optimization.  

Amazon Connect Lambda Dynamo DB Lex S3 CloudWatch Event bridge Billing tools
Spain
4 Monate
2021-10 - 2022-01

Automation & Optimization for Call Center (Amazon Connect) on AWS Cloud

: Amazon Connect Lambda Dynamo DB ...

  • Deployment of AWS services targeting automation of call center activities and user experience improvement. 
  •  Documentation, cost Optimization  

: Amazon Connect Lambda Dynamo DB Lex S3 CloudWatch Event bridge Billing tools
Spain
4 Monate
2021-06 - 2021-09

Call Center migration to Amazon Connect on AWS Cloud

Amazon Connect Lambda Dynamo DB ...

  • Migration of traditional call center for 30 agents to AWS Cloud. Integration with existing database. 
  • Design, implementation and project coordination activities of the whole solution  

Amazon Connect Lambda Dynamo DB S3 Cloudfront
Spain
2 Jahre 5 Monate
2019-02 - 2021-06

Cloud based Proctoring System

Architect ECS EC2 Lambda ...
Architect

  • Architecture, Design, implementation and project coordination of the solution. 
  • Migration of existing applications to Cloud and integration of new functionality. 
  • Cloud architect and project manager roles performing Architecture Design, Cloud Security Design.

ECS EC2 Lambda Cognito Kinesis video S3 API GW Cloudfront Workspaces Python
Spain
1 Jahr 5 Monate
2020-01 - 2021-05

Cloud based Proctoring System

Cloud architect ECS EC2 Lambda ...
Cloud architect

  • Architecture, Design, implementation and project coordination of the solution. 
  • Migration of existing applications to Cloud and integration of new functionality. 
  • Cloud architect and project manager roles performing Architecture Design, Cloud Security Design.  

ECS EC2 Lambda Cognito Kinesis video S3 API GW Cloudfront Workspaces
Universities
Spain
1 Jahr 3 Monate
2020-01 - 2021-03

Call center migration to Amazon Connect

Architect Amazon Connect Lambda Dynamo DB ...
Architect

  • Migration of traditional call center for 30 agents to AWS Cloud. 
  • Integration with existing database. Design, implementation and project coordination activities of the whole solution. 

Amazon Connect
Amazon Connect Lambda Dynamo DB S3 Cloudfront Python
BDBN
Spain
1 Jahr 6 Monate
2019-07 - 2020-12

Communications network and Security Architecture

Network Architect EVPN MPLS BGP Cisco Catalyst 9K ...
Network Architect

  • Design and implementation of Cisco based EVPN/MPLS network for underground transportation system. 
  • Network Architect role, performing HLD, LLD, implementation plan, execution of implementation, lab design and test plan and documentation  

EVPN MPLS BGP Cisco Catalyst 9K SDA Switching Security.
Toronto Subway
Canada
2 Jahre 10 Monate
2017-07 - 2020-04

Consulting and Project Management services for IT Networking and Cloud solutions

Independent Technology Consultant
Independent Technology Consultant
2 Monate
2019-10 - 2019-11

Kubernetes Infrastructure AWS (EKS)

EKS EC2

  • Deployment of a managed Kubernetes solution using AWS? EKS service. 
  • Cloud Networking architect role, performing EKS deployment (redesign and re-deployment), Testing and Documentation  

EKS EC2
United Kingdom
2 Monate
2019-05 - 2019-06

AWS Networking Optimization

Cloud Architect AWS Cisco
Cloud Architect

  • Review of deployment on AWS with Direct Connect, optimized traffic handling with CSR 1000V virtual device.

AWS Cisco
Remote / Singapore
1 Jahr 2 Monate
2018-05 - 2019-06

SDN Migration (Cisco ACI) for main Data center of BBVA (Large Spanish Bank)

Network Architect Cisco ACI (Nexus 9K) UCS Data center Switching ...
Network Architect

Migration of Cisco Nexus based datacenter located in Madrid (Spain) to an ACI infrastructure with more than 4000 endpoints. ACI multisite design with more than 120 leaves, conncted to DR site.

  • Review of LLD
  • Creation of implementation plan
  • Lab design/implementation/testing plan
  • Migration execution and tests plan

Cisco ACI (Nexus 9K) UCS Data center Switching Security BGP OSPF Integration with different vendors
Horton Limited
Spain
4 Jahre 3 Monate
2013-06 - 2017-08

Technical Services Manager

Manager Cisco
Manager

Member of an organization that enables the service?s practice of more than 1500 Cisco partners by providing assistance during the delivery of Data Center/Virtualization, Unified Communications and Enterprise Networking and Security solutions. Managed a team of 20 consulting engineers focused on Europe and Asia. Direct influence on extended, global team of 45 members.

  • Supervised the activities of the team (USA, India, Mexico and Costa Rica) with direct responsibility in terms of delivery assurance and customer satisfaction. Direct influence and control of +$1M budget.
  • Monitored workload to ensure client expectations (SLAs, CSAT, etc.) and business? KPIs were met. Kept CSAT above 4.5/5 and reduced MTTR below 10 days. Established workflows, practices and standards to ensure excellent delivery and/or improvement.
  • Managed overall operations including resource allocation, CRM platform (i.e. Salesforce), tools (i.e Dashboards), budget, contract negotiation with vendors and customer issues? resolution.
  • Assumed leadership role to drive service delivery improvements and strategic direction, including process
    reengineering and organizational change.
  • Managed employee career development, training and employee performance, hired new members and mentored them. Achieved 75% of certification (CCIEs) for engineers.
  • Served as escalation point for multiple complex issues and problems that impacted day to day operation and Customer Satisfaction.
  • Identified and worked with stakeholders (managers, directors, VPs and BUs) from Services and Channels
    organizations in context of aligning services to overall strategy by introducing support of specific products,
    supporting launching campaigns, participating in events & webinars for the partner community, etc.
  • Promoted teamwork spirit and culture across the team built on trust, open communication, collaboration, and integrity. Achieved award for excellent communications within the organization.
Cisco
Cisco
Cisco Systems
Germany (Frankfurt) and USA (Miami)
2 Jahre 7 Monate
2010-11 - 2013-05

Technical Leader

Team lead for 35 engineers who provided advisory services to partners. Responsible for technical readiness, 24/7 operations monitoring, reporting, escalations and coordination of special projects for service optimization and expansion

  • Ensured team’s technical readiness: coordinated training and worked on technology roadmap execution, achieving 80% participation of team in certification track for engineers
  • Point of escalation for technical issues on datacenter and virtualization products and solutions.
  • Analyzed data and presented monthly KPIs reviews (workload, customer satisfaction, feedback, resource
    utilization, etc.) as well as team metrics tracking and stakeholder reporting.
  • Served as liaison with stakeholders, including business units and channels organizations
  • Coordinated team work (shift assignments, training, etc) and supervised case tracking tools (Salesforce & Oracle CRMs, dashboards, etc.) daily operations and changes.
Cisco Systems
USA (Raleigh and Miami)
2 Jahre 10 Monate
2008-03 - 2010-12

Business Operations Manager

Assisted management on alignment between business strategy and service delivery & project execution by performing data analytics, performance monitoring, business analysis and working on special projects.

  • Performed periodic measurements of effectiveness and business KPIs and facilitated efforts to optimize
    operational efficiency through business process definition and re-engineering.
  • Analyzed partner related KPIs data and proactively engaged internal organizations to arrange for program
    improvements to ensure initiatives’ success
  • Proactively engaged internal stakeholders, including initiative owners and project managers as part of day
    to day program activities and processes’ optimization.
Cisco Systems
USA (Raleigh)
4 Jahre
2004-03 - 2008-02

Senior Network Consulting Engineer

Delivered technical consulting services for network infrastructure and VoIP solutions for America’s customers. Performed project management and consultant roles for proactive and reactive services and support. Performed analysis and diagnosis of most complex designs and networking problems for big enterprises and Service providers.

  • Worked on project planning, design and implementation of solutions, including: architectural high and low level designs, onsite Implementations, network readiness assessments, audits and documentation. Coordinated deployment with stakeholders, project manager and customers
  • Participated in several cross functional projects targeted to improve team’s practices, productivity and global scalability.
  • Mentored and trained other engineers on processes and procedures for services’ organization.
Cisco Systems
USA (Raleigh and Miami)
1 Jahr 3 Monate
2003-01 - 2004-03

Systems Engineer

Responsible for specific solutions, technology/product consulting and sales support activities for territory. Performed in-depth and high-level technical presentations, proof of concepts, lab demonstrations, etc for customers, partners and prospects.

  • Provided technical sales support to Account Managers in the Caribbean and Central America.
  • Actively participated as a specialist, collaborating with other team members in the organization. Provided consultative support and mentored other less experienced Systems Engineers (SEs).
Cisco Systems
USA (Miami)
2 Jahre 4 Monate
2000-10 - 2003-01

Network Consulting Engineer & Project Manager

Delivery of consultancy services for accounts in Americas. Involved in projects related to Routing and Switching, VoIP, Security. Additionally, managed multiple projects with moderate & high levels of business and technical complexity and risk.

  • Served as escalation engineer and team lead, helped to resolve customer technical issues concerning implementation, design and troubleshooting for network projects valued at +10M.
  • Performed architectural design, network reviews and documentation.
  • Mentored and trained other engineers on processes and procedures for Advanced Services.
  • Managed / executed implementation of several projects of the professional services organization.
  • Cross-functional activities, working either as a Project Manager or Project Engineer depending on the project needs and customer requirements. As project manager, had responsibility of planning, schedule, budget control, coordination of implementation, customer management, etc.
Cisco Systems
USA (Miami)
1 Jahr 3 Monate
1999-08 - 2000-10

Customer Support Engineer

Part of a team responsible for resolving customer technical issues concerning Switching technologies. Managed multiple customer cases and resolved issues using company information resources, laboratory simulations and engineering problem solving techniques.

  • Team lead: Represented the team, acting manager, worked on new projects’ evaluation, queue monitoring and training coordinator.
  • Managed workload and other assignments efficiently while being able to resolve time critical situations reliably and professionally
  • Proactively mentored and trained other engineers on supported technologies and processes.
Cisco Systems
USA (San Jose)

Aus- und Weiterbildung

Aus- und Weiterbildung

EDUCATION

Masters in Business Administration (MBA)

Purdue University, USA


Masters in Electrical Engineering

Universidad de Los Andes, Colombia


Bachelor of Science in Electronics Engineering

Universidad Javeriana, Colombia


PROFESSIONAL QUALIFICATIONS

  • Cisco expert certification ? CCIE # 6194
  • AWS Solutions Architect + Security Specialization
  • ITIL certification ? v3 Foundations
  • VmWare NSX certification ? VCP NV

Position

Position


Kompetenzen

Kompetenzen

Top-Skills

amazon connect cisco AWS Netzwerkarchitektur ccie Security Konzepte sdwan cloud security solution design Cisco aws security Cloud PMP ITIL Zertifizierung Englisch Muttersprache Spanisch zscaler Firewall

Schwerpunkte

AWS
Certified
Cloud Security
AWS Specialty
Cisco
Experte
SDWAN
Experte
Amazon Connect
Fortgeschritten
English
Experte
Spanish
Experte
German
Fortgeschritten
PMP
Certified

SKILLS:

  • Cisco Data center, WAN, LAN, WLAN, ACI, Security
  • Global Load balancing
  • Cisco SDN - ACI, SDWAN
  • Enterprise Networking & Routing Protocols
  • HLD, LLD, Implementation Plan, Test Plan, Documentation
  • AWS Cloud Networking
  • AWS Cloud Security
  • AWS Migration
  • Zero Trust Network Architecture (ZTNA) with Zscaler
  • Amazon Connect Contact center
  • English, Spanish, business German


CERTIFICATIONS:

  • Cisco ? CCIE # 6194 emeritus

  • AWS - Security Specialty and Solutions Architect certifications

  • PMP - Project Management Certification

  • ITIL, VmWare certifications


SPECIALTIES: 

  • Remote teams, global working experience (USA, LATAM, Europe, India),

  • Strong analytical, decision-making and organizational skills.

Produkte / Standards / Erfahrungen / Methoden

Profile

  • I am an IT consultant and project manager. I specialize in delivering solutions involving innovative technology platforms with focus on network infrastructure, cloud and security.
  • IT Managers and companies bring me in when they need to?
  • Plan and Move workloads to the Cloud & integrate with existing solution
  • Review and optimize the network and cloud security
  • Implement new technologies i.e. SDN, Cloud
  • Improve Routing & Switching Performance
  • Design and implement a contact center on the cloud
  • Get help from an experienced, network & cloud architect
  • Re-gain control of a project and achieve their goals
  • Document IT network & make better decisions
  • I specialize in solving business challenges due to complex IT problems, by finding and implementing the right IT infrastructure for your business or making the existing infrastructure work more efficiently. This process may also include managing projects or technical teams.
  • Clients experience tremendous success about my work because my approach is very different from what you normally find?
  • My approach is based on years of experience delivering services for technology enablement worldwide. Deploying solutions that work and follow best practices, experiencing real world project execution while keeping a business focus.
  • I have expert technical background and hands-on experience in multiple technology areas related to in Cloud, Datacenter, SDN (access, WAN and ACI), Security, Routing and Switching. My certifications include Cisco CCIE, PMP, AWS Security and Solutions Architect, ITIL.
  • I have experienced the entire technology lifecycle for leading-edge technical solutions, including business development, presales, deployment and operation.
  • I work with your team and learn about your business. As part of it, I can interact with multiple stakeholders, worldwide, in different organizations and language (Spanish, English, business German).
  • I can bring to not only a strong technical background but analytical, decision-making and execution skills to make your project a success.


Datenkommunikation

CCIE
Cisco
AWS

Design / Entwicklung / Konstruktion

AWS Networking
Azure Networking
Cisco ACI
Cisco CCIE
Network Design, Implementation, Optimization
Project Management
WAN

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