Projektmanager mit über 20 Jahren Erfahrung in der Telekommunikationsbranche. Partnermanagement, Kosten- und Qualitätskontrolle, 3/4/5G-Projekte.
Aktualisiert am 12.06.2024
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 12.06.2024
Verfügbar zu: 100%
davon vor Ort: 100%
Programmmanagement
Partnermanagement
Qualitätsmanagement
Huawei
Nokia
vodafone
Telefónica
Deutsche Telekom
English
Muttersprache
German
B1/B2

Einsatzorte

Einsatzorte

Deutschland
möglich

Projekte

Projekte

1 Jahr
2023-07 - heute

1&1 5G Rollout

Ground-based Tower Dependency Manager
Ground-based Tower Dependency Manager
Manage implementation of new infrastructure on ATC Tower assets across Germany to support rollout of new 1&1 5G Greenfield network
  • Site design evaluation together with planning partner
  • Manage internal/external approvals for construction, acquisition & co-users
  • Manage rollout with build partners, site allocation, forecast, implementation
  • Cost control, approving Request for Quotations
  • Progress Reporting, Quality control, Management of escalations
American Tower Corporation (ATC)
1 Jahr 10 Monate
2021-09 - 2023-06

Telefonica GU8 (Rollout)

Rollout & Quality PMO
Rollout & Quality PMO
Returned to Telefonica project at Huawei request to provide:
  • Partner coordination to support rollout activities in NRW area
  • Implement and support partner quality control for final site acceptance
  • Interface to TEF Cluster meetings for target and milestone tracking
  • Manage partner forecasting and internal project reporting
Huawei Technologies GmbH
Duesseldorf
2 Jahre 6 Monate
2019-04 - 2021-09

Quality Management and Site Acceptance

Regional Quality Management - Vodafone
Regional Quality Management - Vodafone
Quality Management and Site Acceptance on Vodafone Project for Berlin and Dresden area (based in Hannover office)
  • Quality control of final site documentation from partner
  • Clean-up planning in line with contract SLAs
  • Site acceptance and handover with Vodafone client
  • Interface to rollout and radio planning in case of site deficiencies
  • Warranty issues
  • Site Quality escalation
Huawei Technologies GmbH
East Germany
2 Jahre 7 Monate
2016-10 - 2019-04

Telefonica GU7 (Consolidation)

Program Control Management
Program Control Management
Manage Project Implementation for Telefonica GU7 Consolidation Project in NRW
area
  • Single point of contact for rollout activities, manage implementation process
  • Ensure all rollout timelines for site build/integration are met within SLAs
  • Manage day-to-day project communication with partners and internal departments, generate progress reports & track project activity (St71/90/68)
  • Ensure issues are resolved in a timely manner and the appropriate corrective actions are implemented (St87/90r/92). Manage escalations from client
  • Manage the site documentation acceptance process between Partner and Telefonica TUEV (St71abc/86b/91)
  • Negotiate commercial offers for corrective actions, such as site defects and snagging
  • Align rollout with MW build as needed, support dismantling/decommissioning process (St690)
During the first few months, I also worked within the Transmission Dept., running a small team in charge of the TOC/Pre-PAC issues (St51abc), ?Green? resources and weekly TOC meetings with TEF
Huawei Technologies GmbH
Duesseldorf Germany
2 Jahre 6 Monate
2014-05 - 2016-10

Manage existing services into German client base

Services Manager
Services Manager
Manage existing services into German client base for an international Telecom Network Solutions Provider. Develop and grow new service revenue streams, associated resource management and project cost control. Areas of operation; Radio Access, Transmission, Transport, OSS, BSS, Core
  • German Service Deliveries to date
    • RAN Swap & Integration (Vodafone, Deutsche Telekom)
    • MW Back Office (Telefonica)
    • SDH/WDM Network Modernisation (Vodafone)
    • MW Planning & Link Engineering (Telefonica, Nokia, ZTE)
    • SW Testing (Huawei) 
Connect 44
Germany
3 Jahre 10 Monate
2010-08 - 2014-05

Vodafone Zugspitze Swap

Swap Coordinator
Swap Coordinator
Project coordinator for regional 2G/3GSwap (NSN/Ericsson to Huawei). Manage delivery and partner/client interfaces.
  • Checking and Confirming the Site Survey Report and design
  • Checking and Approving the Material Order and Site Plan List
  • Planning and Monitoring the Material Arrival on Site
  • Management interface to the sub-contractor
  • Management of site inventory
  • Management of site construction and implementation process
  • Delivery of sites in line with the project plan
  • Cost control
  • Management of health and safety and Quality process
  • Coordinate with customers and subcontractors to define user requirements and engineering standards
  • Status reporting internal and external
  • Site acceptance 
Huawei Technologies
Munich
1 Jahr 10 Monate
2010-11 - 2012-08

Vodafone OMC

LTE Network Expert
LTE Network Expert
Single point of contact (SPOC) for all operational issues in the Munich region (Bayern) during rollout of Vodafone?s new LTE network. Support the regional project team in achieving rollout milestones
  • Manage fault process; trouble-tickets from radio network, performance (customer complaints), OMC, NMC, transmission
  • Support field service with troubleshooting
  • Support rollout with integration & customer acceptance milestones
  • Change management; new SW, features, HW retrofits
  • Network configuration; rehoming, parameter and optimization changes
  • Performance management; KPI reviews, sleeping cells, thruput issues
  • Network tracing and analysis (S1,Uu,X2,SCTP, Layer1-3)
  • Support Huawei NMC, OSS, Network Optimisation
  • Inventory and status reporting to Huawei and Vodafone 
Huawei Technologies
Munich
8 Jahre 9 Monate
2002-03 - 2010-11

NSN Care (Telefonica O2 UK)

BSS Consultant
BSS Consultant
Based at the customer?s main UK Operations site to provide technical support to NSN?s largest UK customer, Telefonica O2 UK. Originally employed to work on 2G RAS network, some introduction to 3G Node B and RNC issues gained after customer?s 3G network implemented and expanded.
  • 1st and 2nd line (FLM/SLM) technical and after-sales support to customer?s sub-contractors and their own internal support groups
  • 3rd line support to NSN Product Line during complex fault investigations
  • Drop Call and performance issues from customer Radio planning
  • Support to NSN pilot and feature testing including KPI generation/analysis
  • Support to NSN SW & CD rollouts
  • 2G/3G Network Data Build activities; integration, parameters, reparenting.
  • Scripting for customer and NSN projects (UNIX, SQL)
  • Support 24hr emergency rota for O2 UK, O2 Ireland and C&W Ch. Islands
In addition to the support role, I have also been involved in developing several ?managed service? projects for sale to customer; EDGE licensing, E1 Quality of Service, BSS Performance Audit
Nokia Siemens Networks
Huntingdon
1 Jahr 1 Monat
2000-09 - 2001-09

BSS Operations

Team Leader
Team Leader
Responsible for developing and managing a Second Line Maintenance (SLM) team to undetake all operational responsibilties for the new central region.
  • Day-to-day management of the SLM team; fault and routine maintenance activities, special projects, appraisal targets, performance reporting
  • Manage the handover process with regional implementation; site acceptance & debarring, milestone reporting
  • Co-ordinate activities with the First Line Maintenance (FLM) sub-contractor; new site inspections & defect resolution, fault escalations
  • Resolving Health & Safety issues with Construction and Site Acquisition.
  • Generate procedures and training documentation where required
  • Provide in-house training for SLM team on Nokia MW and BSS products
Orange Communications S.A.
Bern
1 Jahr 3 Monate
1999-07 - 2000-09

BSS Operations

Senior Engineer
Senior Engineer
Working in an experienced consultant team to provide BSS support and training to local permanent employees.
  • Customer acceptance testing of new Nokia BSC elements and environmental systems. Generation of acceptance procedure.
  • Second line maintenance (SLM) support to first line maintenance (FLM) implementation and intergration
  • Routine operational maintenace; BSS rehoming, transmission reworks, Ater expansions, datafill for new site integrations, config for Nokia DMR and DN2
  • Software upgrading of Nokia BSC (S8, S9)
  • Special projects; HSCSD and GPRS rollout
  • General BSS troubleshooting at request of customer and Nokia
  • SLM call-out rota and acting Regional Manager when required 
Orange Communications S.A.
Lausanne Switzerland
11 Monate
1998-09 - 1999-07

Site Acceptance & Nokia Site Survey Protocol prior to BSC installation

BSS I&C Engineer
BSS I&C Engineer
Based in Frankfurt to provide I&C for new BSS elements in southern Germany for VIAG customer. Contract extension to Dusseldorf to continue I&C around Rhein region.
  • Commissioning of Nokia BSC and Nokia TCSM2E including completion of Nokia BSC Site Specific Documentation for customer
  • Intergration of Nokia BSC, Nokia TCSM2E and Nokia BTS
  • Site Acceptance & Nokia Site Survey Protocol prior to BSC installation
  • Commissioning and intergration of Nokia DN2 and completion of DN2 Site Specific Documentation for customer
  • Troubleshooting BSS problems at request of Nokia Technical Support group
Nokia Telecommunications
Germany
1 Jahr 1 Monat
1997-04 - 1998-04

General BSS troubleshooting when required

BSS Engineer (Eurotel)
BSS Engineer (Eurotel)
Working in a local team of BSS and NMS specialists to provide operational support to Eurotel customer as well as manage the local help desk
  • Routine maintenance on Nokia BSC; software upgrading (S6), feature and change delivery implementation, hardware expansions
  • Intergration of Nokia BSC, TCSM2E, BTS and BSC reparenting
  • Special projects; mplementation of hardware and software technical notes on Nokia BSC and Nokia TCSM2E including organisation and overseeeing Nokia hardware retrofit programme in Czech Region
  • General BSS troubleshooting when required
  • Involved with commissioning of Nokia 3rd generation BTS for Turn-Key
  • Contact agent for local help desk; ASMS updates and customer fault meetings
Nokia Telecommunications
Czech republic
2 Jahre 10 Monate
1994-07 - 1997-04

First Line Maintenance (FLM) activities

Field Operations Engineer
Field Operations Engineer
First Line Maintenance (FLM) activities on BSS network elements in central London
region
  • Fault finding on Nokia BTS, Nokia BSC and Nokia DN2
  • Set-up and troubleshooting 1.8 Ghz MW; Telescience, MRC, PCOM, Seers
  • Routine maintenance and pre-integration inspections
  • Support to field engineers from Nokia OMC
  • Capacity upgrades of Nokia BTS, Nokia DN2 remapping, datafill at Nokia OMC
  • network performance investigations with TEMS, METRICA, PM Data Reporter
  • Acting Senior Engineer when required 
Orange Personal Communications PLC
U.K.

Aus- und Weiterbildung

Aus- und Weiterbildung

1988

Bachelor of Electrical & Electronic Engineering

University of Canterbury, Christchurch, New Zealand


1994 ? 2010

Various Operator/Manufacture Training courses

Orange UK/NSN UK, Huawei Germany

Kompetenzen

Kompetenzen

Top-Skills

Programmmanagement Partnermanagement Qualitätsmanagement Huawei Nokia vodafone Telefónica Deutsche Telekom

Produkte / Standards / Erfahrungen / Methoden

PROFILE:
  • Over 20 years? experience in management, service delivery and support
  • Self-motivated, resourceful, adaptable
  • Enjoys challenges of new business and responsibility for projects and staff

Einsatzorte

Einsatzorte

Deutschland
möglich

Projekte

Projekte

1 Jahr
2023-07 - heute

1&1 5G Rollout

Ground-based Tower Dependency Manager
Ground-based Tower Dependency Manager
Manage implementation of new infrastructure on ATC Tower assets across Germany to support rollout of new 1&1 5G Greenfield network
  • Site design evaluation together with planning partner
  • Manage internal/external approvals for construction, acquisition & co-users
  • Manage rollout with build partners, site allocation, forecast, implementation
  • Cost control, approving Request for Quotations
  • Progress Reporting, Quality control, Management of escalations
American Tower Corporation (ATC)
1 Jahr 10 Monate
2021-09 - 2023-06

Telefonica GU8 (Rollout)

Rollout & Quality PMO
Rollout & Quality PMO
Returned to Telefonica project at Huawei request to provide:
  • Partner coordination to support rollout activities in NRW area
  • Implement and support partner quality control for final site acceptance
  • Interface to TEF Cluster meetings for target and milestone tracking
  • Manage partner forecasting and internal project reporting
Huawei Technologies GmbH
Duesseldorf
2 Jahre 6 Monate
2019-04 - 2021-09

Quality Management and Site Acceptance

Regional Quality Management - Vodafone
Regional Quality Management - Vodafone
Quality Management and Site Acceptance on Vodafone Project for Berlin and Dresden area (based in Hannover office)
  • Quality control of final site documentation from partner
  • Clean-up planning in line with contract SLAs
  • Site acceptance and handover with Vodafone client
  • Interface to rollout and radio planning in case of site deficiencies
  • Warranty issues
  • Site Quality escalation
Huawei Technologies GmbH
East Germany
2 Jahre 7 Monate
2016-10 - 2019-04

Telefonica GU7 (Consolidation)

Program Control Management
Program Control Management
Manage Project Implementation for Telefonica GU7 Consolidation Project in NRW
area
  • Single point of contact for rollout activities, manage implementation process
  • Ensure all rollout timelines for site build/integration are met within SLAs
  • Manage day-to-day project communication with partners and internal departments, generate progress reports & track project activity (St71/90/68)
  • Ensure issues are resolved in a timely manner and the appropriate corrective actions are implemented (St87/90r/92). Manage escalations from client
  • Manage the site documentation acceptance process between Partner and Telefonica TUEV (St71abc/86b/91)
  • Negotiate commercial offers for corrective actions, such as site defects and snagging
  • Align rollout with MW build as needed, support dismantling/decommissioning process (St690)
During the first few months, I also worked within the Transmission Dept., running a small team in charge of the TOC/Pre-PAC issues (St51abc), ?Green? resources and weekly TOC meetings with TEF
Huawei Technologies GmbH
Duesseldorf Germany
2 Jahre 6 Monate
2014-05 - 2016-10

Manage existing services into German client base

Services Manager
Services Manager
Manage existing services into German client base for an international Telecom Network Solutions Provider. Develop and grow new service revenue streams, associated resource management and project cost control. Areas of operation; Radio Access, Transmission, Transport, OSS, BSS, Core
  • German Service Deliveries to date
    • RAN Swap & Integration (Vodafone, Deutsche Telekom)
    • MW Back Office (Telefonica)
    • SDH/WDM Network Modernisation (Vodafone)
    • MW Planning & Link Engineering (Telefonica, Nokia, ZTE)
    • SW Testing (Huawei) 
Connect 44
Germany
3 Jahre 10 Monate
2010-08 - 2014-05

Vodafone Zugspitze Swap

Swap Coordinator
Swap Coordinator
Project coordinator for regional 2G/3GSwap (NSN/Ericsson to Huawei). Manage delivery and partner/client interfaces.
  • Checking and Confirming the Site Survey Report and design
  • Checking and Approving the Material Order and Site Plan List
  • Planning and Monitoring the Material Arrival on Site
  • Management interface to the sub-contractor
  • Management of site inventory
  • Management of site construction and implementation process
  • Delivery of sites in line with the project plan
  • Cost control
  • Management of health and safety and Quality process
  • Coordinate with customers and subcontractors to define user requirements and engineering standards
  • Status reporting internal and external
  • Site acceptance 
Huawei Technologies
Munich
1 Jahr 10 Monate
2010-11 - 2012-08

Vodafone OMC

LTE Network Expert
LTE Network Expert
Single point of contact (SPOC) for all operational issues in the Munich region (Bayern) during rollout of Vodafone?s new LTE network. Support the regional project team in achieving rollout milestones
  • Manage fault process; trouble-tickets from radio network, performance (customer complaints), OMC, NMC, transmission
  • Support field service with troubleshooting
  • Support rollout with integration & customer acceptance milestones
  • Change management; new SW, features, HW retrofits
  • Network configuration; rehoming, parameter and optimization changes
  • Performance management; KPI reviews, sleeping cells, thruput issues
  • Network tracing and analysis (S1,Uu,X2,SCTP, Layer1-3)
  • Support Huawei NMC, OSS, Network Optimisation
  • Inventory and status reporting to Huawei and Vodafone 
Huawei Technologies
Munich
8 Jahre 9 Monate
2002-03 - 2010-11

NSN Care (Telefonica O2 UK)

BSS Consultant
BSS Consultant
Based at the customer?s main UK Operations site to provide technical support to NSN?s largest UK customer, Telefonica O2 UK. Originally employed to work on 2G RAS network, some introduction to 3G Node B and RNC issues gained after customer?s 3G network implemented and expanded.
  • 1st and 2nd line (FLM/SLM) technical and after-sales support to customer?s sub-contractors and their own internal support groups
  • 3rd line support to NSN Product Line during complex fault investigations
  • Drop Call and performance issues from customer Radio planning
  • Support to NSN pilot and feature testing including KPI generation/analysis
  • Support to NSN SW & CD rollouts
  • 2G/3G Network Data Build activities; integration, parameters, reparenting.
  • Scripting for customer and NSN projects (UNIX, SQL)
  • Support 24hr emergency rota for O2 UK, O2 Ireland and C&W Ch. Islands
In addition to the support role, I have also been involved in developing several ?managed service? projects for sale to customer; EDGE licensing, E1 Quality of Service, BSS Performance Audit
Nokia Siemens Networks
Huntingdon
1 Jahr 1 Monat
2000-09 - 2001-09

BSS Operations

Team Leader
Team Leader
Responsible for developing and managing a Second Line Maintenance (SLM) team to undetake all operational responsibilties for the new central region.
  • Day-to-day management of the SLM team; fault and routine maintenance activities, special projects, appraisal targets, performance reporting
  • Manage the handover process with regional implementation; site acceptance & debarring, milestone reporting
  • Co-ordinate activities with the First Line Maintenance (FLM) sub-contractor; new site inspections & defect resolution, fault escalations
  • Resolving Health & Safety issues with Construction and Site Acquisition.
  • Generate procedures and training documentation where required
  • Provide in-house training for SLM team on Nokia MW and BSS products
Orange Communications S.A.
Bern
1 Jahr 3 Monate
1999-07 - 2000-09

BSS Operations

Senior Engineer
Senior Engineer
Working in an experienced consultant team to provide BSS support and training to local permanent employees.
  • Customer acceptance testing of new Nokia BSC elements and environmental systems. Generation of acceptance procedure.
  • Second line maintenance (SLM) support to first line maintenance (FLM) implementation and intergration
  • Routine operational maintenace; BSS rehoming, transmission reworks, Ater expansions, datafill for new site integrations, config for Nokia DMR and DN2
  • Software upgrading of Nokia BSC (S8, S9)
  • Special projects; HSCSD and GPRS rollout
  • General BSS troubleshooting at request of customer and Nokia
  • SLM call-out rota and acting Regional Manager when required 
Orange Communications S.A.
Lausanne Switzerland
11 Monate
1998-09 - 1999-07

Site Acceptance & Nokia Site Survey Protocol prior to BSC installation

BSS I&C Engineer
BSS I&C Engineer
Based in Frankfurt to provide I&C for new BSS elements in southern Germany for VIAG customer. Contract extension to Dusseldorf to continue I&C around Rhein region.
  • Commissioning of Nokia BSC and Nokia TCSM2E including completion of Nokia BSC Site Specific Documentation for customer
  • Intergration of Nokia BSC, Nokia TCSM2E and Nokia BTS
  • Site Acceptance & Nokia Site Survey Protocol prior to BSC installation
  • Commissioning and intergration of Nokia DN2 and completion of DN2 Site Specific Documentation for customer
  • Troubleshooting BSS problems at request of Nokia Technical Support group
Nokia Telecommunications
Germany
1 Jahr 1 Monat
1997-04 - 1998-04

General BSS troubleshooting when required

BSS Engineer (Eurotel)
BSS Engineer (Eurotel)
Working in a local team of BSS and NMS specialists to provide operational support to Eurotel customer as well as manage the local help desk
  • Routine maintenance on Nokia BSC; software upgrading (S6), feature and change delivery implementation, hardware expansions
  • Intergration of Nokia BSC, TCSM2E, BTS and BSC reparenting
  • Special projects; mplementation of hardware and software technical notes on Nokia BSC and Nokia TCSM2E including organisation and overseeeing Nokia hardware retrofit programme in Czech Region
  • General BSS troubleshooting when required
  • Involved with commissioning of Nokia 3rd generation BTS for Turn-Key
  • Contact agent for local help desk; ASMS updates and customer fault meetings
Nokia Telecommunications
Czech republic
2 Jahre 10 Monate
1994-07 - 1997-04

First Line Maintenance (FLM) activities

Field Operations Engineer
Field Operations Engineer
First Line Maintenance (FLM) activities on BSS network elements in central London
region
  • Fault finding on Nokia BTS, Nokia BSC and Nokia DN2
  • Set-up and troubleshooting 1.8 Ghz MW; Telescience, MRC, PCOM, Seers
  • Routine maintenance and pre-integration inspections
  • Support to field engineers from Nokia OMC
  • Capacity upgrades of Nokia BTS, Nokia DN2 remapping, datafill at Nokia OMC
  • network performance investigations with TEMS, METRICA, PM Data Reporter
  • Acting Senior Engineer when required 
Orange Personal Communications PLC
U.K.

Aus- und Weiterbildung

Aus- und Weiterbildung

1988

Bachelor of Electrical & Electronic Engineering

University of Canterbury, Christchurch, New Zealand


1994 ? 2010

Various Operator/Manufacture Training courses

Orange UK/NSN UK, Huawei Germany

Kompetenzen

Kompetenzen

Top-Skills

Programmmanagement Partnermanagement Qualitätsmanagement Huawei Nokia vodafone Telefónica Deutsche Telekom

Produkte / Standards / Erfahrungen / Methoden

PROFILE:
  • Over 20 years? experience in management, service delivery and support
  • Self-motivated, resourceful, adaptable
  • Enjoys challenges of new business and responsibility for projects and staff

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