Rapid prototyping of an agentic version of an existing SaaS product for shift planning in hospitality. The goal was to validate whether the core product could be transformed into an AI-driven, agentic workflow in which rosters are generated automatically based on historical planning data, weather forecasts, and employee availability - without manual planning in the web application. The prototype was piloted with key accounts of the SaaS company to gather qualitative validation data for a product roadmap decision.
? Design of the agentic system architecture including agent memory, rule extraction from historical roster data, and user feedback integration
? Definition of custom tool interfaces that enable the LLM to read, evaluate, and generate structured shift rosters
? Design of a read-only API integration layer against the existing SaaS scheduling API to provide context to the agent without touching production data
? Development of an agent evaluation framework (Evals) with benchmarking against historical roster data to measure planning quality and rule compliance
? Design of an adaptive rule-learning mechanism that continuously incorporates corrections and preferences from user interactions into agent behavior
? Development of a full-stack prototype with a React/TypeScript frontend and Node.js backend with a natural-language chat interface for roster adjustments
? Implementation of custom tool generation for the LLM using the Vercel AI SDK to interact with planning logic and constraint validation
? Integration of weather forecast data and employee availability as dynamic context for agentic roster generation
? Coordination of rollout with key accounts of the SaaS platform for structured prototype validation in real-world operations
? Definition of evaluation criteria and success metrics for the quality of agent-generated rosters in alignment with the product team
? Preparation of results and recommendations for product management to support the go/no-go decision for full product transformation
Migration of an unstable legacy system landscape (performance issues, system crashes, high support effort) to Microsoft Dynamics 365 on Azure without business interruption. Phased transition of prioritized business processes with bidirectional parallel operation, while downstream functionalities temporarily remained in the legacy system. Focus on improved stability and secure, scalable cloud architecture.
? Analysis and replacement of legacy systems
? Design of target architecture on Microsoft Azure and integration of Dynamics 365 and third-party systems
? Design of phased migration concept
? Design of bidirectional synchronization model for parallel operation
? Design of security, backup, and recovery concepts
? Enablement of implementation team including architecture guardrails and quality standards
? Planning and implementation of phased migration approach (Strangler-Fig)
? Synchronization of master and transactional data between legacy systems and D365
? Management of parallel operation during migration phases
? Implementation of integration flows and data processing processes
? Implementation of comprehensive monitoring system
? Definition and alignment of functional and non-functional requirements
? Close coordination with business units, stakeholders, and enterprise architect
? Coordination with business units, IT stakeholders, and enterprise architecture
Daily collection and processing of data from heterogeneous business and IT systems for wind turbines (onshore/offshore North Sea). Data preparation according to Medallion architecture (Bronze/Silver/Gold) on the cloud data platform. Development of business applications based on curated data for process and cost optimization for business users. The platform served as a technical enabler for Digital Twin use cases along the value chain of on-/offshore wind farms.
? Analysis of existing business and IT systems as well as relevant data sources
? Design of core platform for Digital Twin scenarios
? Design of central data and integration platform
? Development of data pipelines for consolidated data management
? Translation of business questions into actionable technical use cases
? Agile development of MVPs for rapid business validation and support
? Implementation of specific use cases for cost and process optimization
? Handover of platform to stable operations and enablement
? Structured requirements analysis with business units
? Identification and prioritization of business digitalization opportunities
? Regular coordination with business units and management
? Internal project leadership
Integration and connection of Genesys Cloud as a modern cloud communication platform to the existing claims management system. Extension of the existing system landscape with cloud-based telephony and communication functions to optimize claims processing and customer communication.
? Analysis of existing system and process landscape
? Design of hybrid integration architecture
? Design of data flow model between Genesys Cloud and claims management system
? Definition of security and authentication concepts
? Design for scalability and high availability
? Technical implementation of Genesys Cloud integration
? Implementation of API and event-based integrations
? Implementation of real-time event handling for call flows
? Synchronization of customer data and claims cases
? Development of CI/CD pipelines and operations support
? Execution of integration and acceptance tests
? Team lead Migration & Integration
? Coordination with business units and IT stakeholders
? Creation of technical documentation and operations manuals
? Support for change management and user enablement
Development of an event-driven platform for automating master data management and energy billing processes for decentralized energy producers. Central management of facility, customer, and contract data as the basis for downstream control, billing, and commercial processing. Integration of external and internal systems for end-to-end process automation.
? Consulting on technical implementation and system integration
? Implementation of event-driven architecture for master data processing
? Integration of external and internal systems via APIs and messaging
? Ensuring operations, scalability, and extensibility
? Development of cloud-based backend components on Azure
? Implementation of business logic for control and billing processes
? Testing of the overall platform
? Implementation of continuous deployment and operations support
? Creation and management of master data (generation facilities, customers, contracts)
? Processing of status and event changes
? Implementation of energy industry settlement and billing processes
Renewable Energy | Human Resources Services | Insurance-related Services | Industry & Automation
Rapid prototyping of an agentic version of an existing SaaS product for shift planning in hospitality. The goal was to validate whether the core product could be transformed into an AI-driven, agentic workflow in which rosters are generated automatically based on historical planning data, weather forecasts, and employee availability - without manual planning in the web application. The prototype was piloted with key accounts of the SaaS company to gather qualitative validation data for a product roadmap decision.
? Design of the agentic system architecture including agent memory, rule extraction from historical roster data, and user feedback integration
? Definition of custom tool interfaces that enable the LLM to read, evaluate, and generate structured shift rosters
? Design of a read-only API integration layer against the existing SaaS scheduling API to provide context to the agent without touching production data
? Development of an agent evaluation framework (Evals) with benchmarking against historical roster data to measure planning quality and rule compliance
? Design of an adaptive rule-learning mechanism that continuously incorporates corrections and preferences from user interactions into agent behavior
? Development of a full-stack prototype with a React/TypeScript frontend and Node.js backend with a natural-language chat interface for roster adjustments
? Implementation of custom tool generation for the LLM using the Vercel AI SDK to interact with planning logic and constraint validation
? Integration of weather forecast data and employee availability as dynamic context for agentic roster generation
? Coordination of rollout with key accounts of the SaaS platform for structured prototype validation in real-world operations
? Definition of evaluation criteria and success metrics for the quality of agent-generated rosters in alignment with the product team
? Preparation of results and recommendations for product management to support the go/no-go decision for full product transformation
Migration of an unstable legacy system landscape (performance issues, system crashes, high support effort) to Microsoft Dynamics 365 on Azure without business interruption. Phased transition of prioritized business processes with bidirectional parallel operation, while downstream functionalities temporarily remained in the legacy system. Focus on improved stability and secure, scalable cloud architecture.
? Analysis and replacement of legacy systems
? Design of target architecture on Microsoft Azure and integration of Dynamics 365 and third-party systems
? Design of phased migration concept
? Design of bidirectional synchronization model for parallel operation
? Design of security, backup, and recovery concepts
? Enablement of implementation team including architecture guardrails and quality standards
? Planning and implementation of phased migration approach (Strangler-Fig)
? Synchronization of master and transactional data between legacy systems and D365
? Management of parallel operation during migration phases
? Implementation of integration flows and data processing processes
? Implementation of comprehensive monitoring system
? Definition and alignment of functional and non-functional requirements
? Close coordination with business units, stakeholders, and enterprise architect
? Coordination with business units, IT stakeholders, and enterprise architecture
Daily collection and processing of data from heterogeneous business and IT systems for wind turbines (onshore/offshore North Sea). Data preparation according to Medallion architecture (Bronze/Silver/Gold) on the cloud data platform. Development of business applications based on curated data for process and cost optimization for business users. The platform served as a technical enabler for Digital Twin use cases along the value chain of on-/offshore wind farms.
? Analysis of existing business and IT systems as well as relevant data sources
? Design of core platform for Digital Twin scenarios
? Design of central data and integration platform
? Development of data pipelines for consolidated data management
? Translation of business questions into actionable technical use cases
? Agile development of MVPs for rapid business validation and support
? Implementation of specific use cases for cost and process optimization
? Handover of platform to stable operations and enablement
? Structured requirements analysis with business units
? Identification and prioritization of business digitalization opportunities
? Regular coordination with business units and management
? Internal project leadership
Integration and connection of Genesys Cloud as a modern cloud communication platform to the existing claims management system. Extension of the existing system landscape with cloud-based telephony and communication functions to optimize claims processing and customer communication.
? Analysis of existing system and process landscape
? Design of hybrid integration architecture
? Design of data flow model between Genesys Cloud and claims management system
? Definition of security and authentication concepts
? Design for scalability and high availability
? Technical implementation of Genesys Cloud integration
? Implementation of API and event-based integrations
? Implementation of real-time event handling for call flows
? Synchronization of customer data and claims cases
? Development of CI/CD pipelines and operations support
? Execution of integration and acceptance tests
? Team lead Migration & Integration
? Coordination with business units and IT stakeholders
? Creation of technical documentation and operations manuals
? Support for change management and user enablement
Development of an event-driven platform for automating master data management and energy billing processes for decentralized energy producers. Central management of facility, customer, and contract data as the basis for downstream control, billing, and commercial processing. Integration of external and internal systems for end-to-end process automation.
? Consulting on technical implementation and system integration
? Implementation of event-driven architecture for master data processing
? Integration of external and internal systems via APIs and messaging
? Ensuring operations, scalability, and extensibility
? Development of cloud-based backend components on Azure
? Implementation of business logic for control and billing processes
? Testing of the overall platform
? Implementation of continuous deployment and operations support
? Creation and management of master data (generation facilities, customers, contracts)
? Processing of status and event changes
? Implementation of energy industry settlement and billing processes
Renewable Energy | Human Resources Services | Insurance-related Services | Industry & Automation