Digital Transformation Executive | EMBA @ HEC Paris | Telecom, Retail & Automotive | I design & Implement Strategy driving Innovation & Transformation
Aktualisiert am 07.03.2026
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 09.03.2026
Verfügbar zu: 100%
davon vor Ort: 100%
agiles Projektmanagement
Programmmanagement
Projektmanagement
Scrum Master
Großprojektmanagement
Eskalationsmanagement
Gesamtprojektmanagement
German
C1
English
C2
Hindi
C2

Einsatzorte

Einsatzorte

Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

3 years 4 months
2022-11 - now

Digital Portfolio & Product Strategy

Senior Consultant
Senior Consultant

BridgingIT is a Germany-based digital and IT consulting firm focused on enterprise strategy, product innovation, and tech transformation.


Product Owner: Mediamarkt Saturn

  • Automated product data workflows across 11 countries for Mediamarkt Saturn, cutting turnaround time by 80% and improving time-to-site for over 500K SKUs.
  • Led international, interdisciplinary teams with varying levels of experience and skills; worked closely with stakeholders and service providers to ensure service quality and integration.


Senior Process Consultant: Mercedes Benz Bank

  • Reimagined cross-border claims processing for Mercedes-Benz Bank, reducing cycle time by 40% while strengthening compliance across Germany, Austria, and Switzerland.
  • Liaising with the various dealers on project progress and test execution tasks with all Vendors including HDI, Mercedes Workshop and Customer Care.

BRIDGINGIT GMBH |MUNICH
18 years 3 months
2004-08 - 2022-10

Digital Transformation

Delivery Manager
Delivery Manager

Tech Mahindra is a $6.5B global digital transformation and IT services firm with 150,000+ employees in 90+ countries, serving Fortune 500 clients

  • Led ?10M+ digital transformation programs for telecom clients, orchestrating 40+ FTEs and 25+ releases in 2 years, delivering on-time, under-budget in agile and DevOps environments.
    • Led end-to-end process standardization and quality assurance during digital migration, implementing automation and SLA/KPI dashboards that reduced defects by 40% across international operations.
  • Led o2 UK's smart metering digitalization program. Analyzed test suites and business acceptance of tests with rollouts using agile methodologies.
  • Managed 500+ change requests annually across MTN SEA and Mobile Money, achieving Right-First-Time rates of 97?100% and improving release predictability, over 200 change requests for Mobile Money with a RFT of 100%.
    • ?Co-created demand management strategy with customer CTIO, enabling continuous delivery across 3 platforms and reducing backlog by 35% within the first quarter. 
  • Managed Functional delivery of end-to-end test for Oracle EBS Transformation for MTN(SA) for 23 Countries.
  • Supervised Functional delivery of end-to-end test for BSS Transformation for Spark Telecom (Telecom NZ), 2Degreesmobile Ltd. (NZ), Vodafone Qatar: preparation of the Test Strategy, Plan, Test Cases against User Stories, execution, defect management and implementation.
  • Program Manager for Rapid Releases for Vodafone Qatar. 
  • Led Application Design, Development and Testing team for The Carphone Warehouse PLC (UK) PriceBook, AT&T SE Billing (US). Design and development of multiple applications using Microsoft Suite, BTR Horizons Dashboard for BT(UK) improving overall Reports and Dashboard.
  • Created designed and executed end to end tests for Siebel CRM application for BT Business BizView Strategic Stack (BSS), Siebel CRM application for BT Wholesale (BSS) Testing.
  • Developed internal Website for o2 UK adjudged the best intranet website for year 2005 in the UK.

TECHMAHINDRA LTD | MUNICH
11 months
2003-10 - 2004-08

Support

Customer Care Specialist
Customer Care Specialist
  • Team Lead, Amazon .de Support | Rapidly promoted within 10 months; led Backoffice support team.
IBM DAKSH E-SERVICES PVT. LTD |GURGAON

Aus- und Weiterbildung

Aus- und Weiterbildung

1 year 2 months
2025-01 - now

Executive MBA

HEC PARIS, France
HEC PARIS, France
1 month
2025-11 - 2025-11

Board Governance

Wharton Business School, USA
Wharton Business School, USA
1 month
2021-11 - 2021-11

AWS Cloud Practitioner

Amazon
Amazon
1 month
2021-05 - 2021-05

CoreMedia Fundamentals

CoreMedia
CoreMedia
3 months
2017-09 - 2017-11

Emerging Leaders Booster Program (ELBP) - TechM Internal Program for Emerging Leaders

TechM Internal
TechM Internal
5 months
2016-08 - 2016-12

Achieving Project Management Excellence (APEX) Advanced

TechM Internal
TechM Internal
1 month
2012-01 - 2012-01

C# and ASP.NET Developer

Seed Infotech Ltd.
Seed Infotech Ltd.
6 years 5 months
2005-01 - 2011-05

MS (Software Engineering)

BITS, Pilani
BITS, Pilani
2 years 10 months
2001-08 - 2004-05

Bachelor of Computer Applications- GGSIPU

Delhi
Delhi

Kompetenzen

Kompetenzen

Top-Skills

agiles Projektmanagement Programmmanagement Projektmanagement Scrum Master Großprojektmanagement Eskalationsmanagement Gesamtprojektmanagement

Produkte / Standards / Erfahrungen / Methoden

SUMMARY

  • As a digital transformation leader and EMBA candidate at HEC Paris, I thrive on turning complexity into opportunity? delivering lasting change across cultures, continents, and organizations. Whether orchestrating enterprise-wide innovation or advocating for people-first cultures, I believe the most ambitious goals are achieved when strategy, technology, and human potential align. 
  • Digital transformation leader with 21+ years of experience delivering ?10M+ programs across telecom, mobility, retail, and financial services. Recognized for aligning product strategy with business outcomes and driving measurable impact ? from 80% faster product workflows to ?100K/month savings. Recognised for structured thinking, stakeholder fluency, and people-first leadership.
  • Currently pursuing an Executive MBA at HEC Paris to deepen board governance, innovation, and value-creation expertise. Fluent in German and English and looking to diversify into global technology roles.


Selected Digital Transformation - Driving strategic digital transformation across industries with impactful initiatives:

  • Automated product data management for Mediamarkt Saturn enabled 80% faster turnaround across 11 countries.
  • Telefonica o2 Germany's app migration to AWS, enhanced web and POS experiences while delivering ?100K in monthly savings. 
  • OSS/BSS modernization for global telecom clients improving agility and boosted operational KPIs by 30%. 
  • Oversaw a ?10M+ portfolio at Telefonica o2 Germany, managing SDLC, release planning, and investment strategy across four core platforms.
  • Reimagined cross-border claims processing at Mercedes-Benz Bank?accelerating cycle times and ensuring regulatory compliance across DACH markets. 


ADDITIONAL INFORMATION

  • Communication: Managed multiple teams across different geographies involving various stakeholders.
  • Leadership and Strategy: Delivered high impact transformations projects, coaching more than 100+ Resources.
  • SDLC Expertise: Extensive experience across all SDLC Phases, both as an individual contributor and leader, across various domains and components.

Einsatzorte

Einsatzorte

Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

3 years 4 months
2022-11 - now

Digital Portfolio & Product Strategy

Senior Consultant
Senior Consultant

BridgingIT is a Germany-based digital and IT consulting firm focused on enterprise strategy, product innovation, and tech transformation.


Product Owner: Mediamarkt Saturn

  • Automated product data workflows across 11 countries for Mediamarkt Saturn, cutting turnaround time by 80% and improving time-to-site for over 500K SKUs.
  • Led international, interdisciplinary teams with varying levels of experience and skills; worked closely with stakeholders and service providers to ensure service quality and integration.


Senior Process Consultant: Mercedes Benz Bank

  • Reimagined cross-border claims processing for Mercedes-Benz Bank, reducing cycle time by 40% while strengthening compliance across Germany, Austria, and Switzerland.
  • Liaising with the various dealers on project progress and test execution tasks with all Vendors including HDI, Mercedes Workshop and Customer Care.

BRIDGINGIT GMBH |MUNICH
18 years 3 months
2004-08 - 2022-10

Digital Transformation

Delivery Manager
Delivery Manager

Tech Mahindra is a $6.5B global digital transformation and IT services firm with 150,000+ employees in 90+ countries, serving Fortune 500 clients

  • Led ?10M+ digital transformation programs for telecom clients, orchestrating 40+ FTEs and 25+ releases in 2 years, delivering on-time, under-budget in agile and DevOps environments.
    • Led end-to-end process standardization and quality assurance during digital migration, implementing automation and SLA/KPI dashboards that reduced defects by 40% across international operations.
  • Led o2 UK's smart metering digitalization program. Analyzed test suites and business acceptance of tests with rollouts using agile methodologies.
  • Managed 500+ change requests annually across MTN SEA and Mobile Money, achieving Right-First-Time rates of 97?100% and improving release predictability, over 200 change requests for Mobile Money with a RFT of 100%.
    • ?Co-created demand management strategy with customer CTIO, enabling continuous delivery across 3 platforms and reducing backlog by 35% within the first quarter. 
  • Managed Functional delivery of end-to-end test for Oracle EBS Transformation for MTN(SA) for 23 Countries.
  • Supervised Functional delivery of end-to-end test for BSS Transformation for Spark Telecom (Telecom NZ), 2Degreesmobile Ltd. (NZ), Vodafone Qatar: preparation of the Test Strategy, Plan, Test Cases against User Stories, execution, defect management and implementation.
  • Program Manager for Rapid Releases for Vodafone Qatar. 
  • Led Application Design, Development and Testing team for The Carphone Warehouse PLC (UK) PriceBook, AT&T SE Billing (US). Design and development of multiple applications using Microsoft Suite, BTR Horizons Dashboard for BT(UK) improving overall Reports and Dashboard.
  • Created designed and executed end to end tests for Siebel CRM application for BT Business BizView Strategic Stack (BSS), Siebel CRM application for BT Wholesale (BSS) Testing.
  • Developed internal Website for o2 UK adjudged the best intranet website for year 2005 in the UK.

TECHMAHINDRA LTD | MUNICH
11 months
2003-10 - 2004-08

Support

Customer Care Specialist
Customer Care Specialist
  • Team Lead, Amazon .de Support | Rapidly promoted within 10 months; led Backoffice support team.
IBM DAKSH E-SERVICES PVT. LTD |GURGAON

Aus- und Weiterbildung

Aus- und Weiterbildung

1 year 2 months
2025-01 - now

Executive MBA

HEC PARIS, France
HEC PARIS, France
1 month
2025-11 - 2025-11

Board Governance

Wharton Business School, USA
Wharton Business School, USA
1 month
2021-11 - 2021-11

AWS Cloud Practitioner

Amazon
Amazon
1 month
2021-05 - 2021-05

CoreMedia Fundamentals

CoreMedia
CoreMedia
3 months
2017-09 - 2017-11

Emerging Leaders Booster Program (ELBP) - TechM Internal Program for Emerging Leaders

TechM Internal
TechM Internal
5 months
2016-08 - 2016-12

Achieving Project Management Excellence (APEX) Advanced

TechM Internal
TechM Internal
1 month
2012-01 - 2012-01

C# and ASP.NET Developer

Seed Infotech Ltd.
Seed Infotech Ltd.
6 years 5 months
2005-01 - 2011-05

MS (Software Engineering)

BITS, Pilani
BITS, Pilani
2 years 10 months
2001-08 - 2004-05

Bachelor of Computer Applications- GGSIPU

Delhi
Delhi

Kompetenzen

Kompetenzen

Top-Skills

agiles Projektmanagement Programmmanagement Projektmanagement Scrum Master Großprojektmanagement Eskalationsmanagement Gesamtprojektmanagement

Produkte / Standards / Erfahrungen / Methoden

SUMMARY

  • As a digital transformation leader and EMBA candidate at HEC Paris, I thrive on turning complexity into opportunity? delivering lasting change across cultures, continents, and organizations. Whether orchestrating enterprise-wide innovation or advocating for people-first cultures, I believe the most ambitious goals are achieved when strategy, technology, and human potential align. 
  • Digital transformation leader with 21+ years of experience delivering ?10M+ programs across telecom, mobility, retail, and financial services. Recognized for aligning product strategy with business outcomes and driving measurable impact ? from 80% faster product workflows to ?100K/month savings. Recognised for structured thinking, stakeholder fluency, and people-first leadership.
  • Currently pursuing an Executive MBA at HEC Paris to deepen board governance, innovation, and value-creation expertise. Fluent in German and English and looking to diversify into global technology roles.


Selected Digital Transformation - Driving strategic digital transformation across industries with impactful initiatives:

  • Automated product data management for Mediamarkt Saturn enabled 80% faster turnaround across 11 countries.
  • Telefonica o2 Germany's app migration to AWS, enhanced web and POS experiences while delivering ?100K in monthly savings. 
  • OSS/BSS modernization for global telecom clients improving agility and boosted operational KPIs by 30%. 
  • Oversaw a ?10M+ portfolio at Telefonica o2 Germany, managing SDLC, release planning, and investment strategy across four core platforms.
  • Reimagined cross-border claims processing at Mercedes-Benz Bank?accelerating cycle times and ensuring regulatory compliance across DACH markets. 


ADDITIONAL INFORMATION

  • Communication: Managed multiple teams across different geographies involving various stakeholders.
  • Leadership and Strategy: Delivered high impact transformations projects, coaching more than 100+ Resources.
  • SDLC Expertise: Extensive experience across all SDLC Phases, both as an individual contributor and leader, across various domains and components.

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