• S/4 HANA Greenfield implementation with a focus on S/4 HANA Sales
  • Performed SAP Sales fit-gap analysis to identify and address process deviations from standard S/4 HANA functionality
  • Facilitated O2C workshops with key stakeholders to define and document optimized sales processes
  • Designed bespoke SD solutions for Call-off Stock, Plants Abroad, Advanced Return Management, Vendor Management Inventory, Outputs, Billing, and Fiori Sales applications
  • Delivered hands-on configuration and development activities to implement the designed solutions
  • Integrated SD with related modules like Transportation Management (TM), Inventory Management (IM), and Extended Warehouse Management (EWM)
• Project Goals & Objectives:
• • Streamline and automate complex sales processes specific to the forestry, pulp & paper industry
  • Improve order fulfillment efficiency and reduce lead times
  • Enhance accuracy and transparency in sales data and reporting
  • Increase user adoption and satisfaction with the new sales applications
  • Enable real-time visibility and control over inventory and stock levels
• 6 Sales consultants + PMO + SCA IT and business stakeholders
• S/4 HANA on-premise platform, custom ABAP development, Fiori app development tools, ?Fiori first approach?
• Deep understanding of client's specific business needs and close collaboration are crucial for successful custom development projects. ARM process requires perfectly well configured EWM module. Call-off stock configuration requires more MD?s than any pre-analysis will show. Collaboration between key stakeholders in terms of process functionality is a key in S/4 HANA greenfield projects. Collaboration between different consulting vendors can be a bottleneck (this project was led by Infosys India).

Key Achievments:

• Successfully implemented all major custom SD processes, including Call-off Stock and Plants Abroad, enabling efficient management of unique inventory and sales scenarios
• Developed and deployed Advanced Return Management functionality, streamlining the returns process annd reducing associated costs
• Integrated Vendor Management Inventory with SD, providing real-time visiblity into supplier stock levels and facilitating optimized procurement.
• Delivered Fiori Sales applications for key sales tasks, empowering usere with mobile access and improved user experience

•  S/4 HANA Brownfield implementation with a focus on CCM (Condition Contract Management) in S/4 HANA Sales
• Denmark, Poland, UK
• • Implementation of Condition Contract Management (CCM) within S/4 HANA for managing complex rebates and accruals with customers and suppliers
  • Rebate agreements migration
  • User training and change management for CCM functionalities
  • Supporting offshore SAP consultants as Sales Lead Consultant
  • Preparing CCM related RICEFW inventory (workflows, reports)
• • Prepare a Blueprint describing the analysis of CCM implementation in Arla landscape
  • Prepare a pre-config guide for functional consultants to build the solution in Arla landscape
  • Analyze SAP SD simplification items in SAP S/4 HANA
  • Lead a team of offshore functional O2C consultants and support in any area required
  • Securing successful go-live within planned project timeline
  • 5+ consultants within O2C (SD, ABAP, PI/PO, SME) + Arla IT and business stakeholders + BAU Team. In total +50 Consultants involved from Accenture in the project. 
  • Lessons Learned Close collaboration with business stakeholders and clear communication of CCM functionalities are crucial for user adoption. Adapting the system to specific contract management needs while following S/4 HANA best practices is essential

Key Achievements

• Created a detailed Blueprint outlining the outlining the analysis and implementation plan for CCM within Alas landscape
• Developed a pre-configuration guide for functional consultants, streamlining the build proess and reducing errors.
• Analyed SAP SD simplification items in S/4 HANA, cntributing to long- term system optimization
• Les the migration of existing rebate agreements to the new S/4 HANA CCM system, ensuring accuracy and data integrity

Third-Line Support:

• Responded to and resolved complex technical issues within SAP ECC SD, MM, and PP modules.
  
• SAP Variant Configuration (SD, PP) support, maintenance.
  
• Internal e-commerce platform (Webshop) enhancements, maintenance.
  
• SAP labelling (supporting PP, BASIS).
  
• SAP printers (supporting PP, BASIS).
  
• Analyzed system behavior, diagnosed root causes, and implemented effective solutions.
  
• Collaborated with developers and business users to ensure timely resolution and minimal business disruption.
  
• Global support (EMEA, APAC, NORAM).
  

Integration & Web Solutions:

• Contributed to the integration of CRM and FOSS webshop applications with SAP ECC, ensuring seamless data flow and efficient order processing.
  
• Supported the development and maintenance of customized functionalities within webshop and CRM integrations.
  
• Supported BASIS and PP streams within custom labelling solution
  

Knowledge Transfer & Project Management:

• Led the initiative to transition SAP competencies from the Danish HQ to the Warsaw office.
  
• Developed and delivered training materials, facilitated knowledge sharing sessions, and mentored new team members
  
• Managed internal projects using agile methodologies (Jira, Confluence) to track progress, manage resources, and deliver on set goals.
  
• Lessons Learned: Strong communication, collaboration, and proactive problem-solving are crucial for success in internal IT roles. Effectively transferring knowledge and building internal capabilities is essential for long-term sustainability. Cultural differences have to be mitigated in order to successfully operate in a new IT model
  

• S/4 HANA greenfield implementation with a focus on Sales (SD)
• Key Deliverables
  
  • Conducted O2C fit-gap workshops to identify and document deviations from standard S/4 HANA functionality.
  • Delivered S/4 HANA Sales configuration and development activities, based on business requirements.
  • Translated complex business requirements into effective SAP Sales solutions.
  • Led unit tests and supported user acceptance testing (UAT) for Sales processes.
  • Cooperated with main vendor (Deloitte Poland) during implementation process.
  • ?Supported Sales business and stakeholders with S/4 HANA guidelines and workshops.
• Project Goals & Oblectives:
  • Streamline and automate Order-to-Cash (O2C) processes within the new S/4 HANA system.
  • Improve accuracy and efficiency of sales order processing and fulfillment.
  • Enhance data visibility and transparency across the sales lifecycle.
  • Ensure user adoption and satisfaction with the new S/4 HANA Sales functionalities.
  • Successfully facilitated O2C fit-gap workshops, resulting in a comprehensive list of business requirements and potential gaps.
• Delivered key Sales configurations and developments on time and within budget, addressing specific business needs.
• Executed thorough unit testing and actively participated in UATs, contributing to early identification and resolution of issues.
• Translated complex business requirements into practical and user-friendly S/4 HANA solutions, achieving high user satisfaction.
• Played a key role in ensuring a smooth and successful go-live of the new S/4 HANA Sales system.

• Team Size & Composition: 20 internal SAP consultants, <50 external functional and technical consultants, PMO
• Tools & Technologies Used: S/4 HANA on-premise platform, ABAP development tools, UAT testing tools
• Lessons Learned: Close collaboration with business users and key stakeholders, plus clear communication of solutions are essential for successful greenfield implementations. Adapting standard functionalities to meet specific needs while maintaining system stability is key.

Scope of work:

• First-line support for SAP SD: Resolved operational issues and performed basic configurations according to business requirements and RICEFW guidelines.
• Change request testing and verification: Developed test scenarios, participated in User Acceptance Testing (UATs), and helped ensure successful implementation of SAP SD changes.
• Workshop facilitation: Conducted training and knowledge-sharing sessions on SAP SD processes and functionalities for colleagues.
• Market: Denmark, Sweden, Norway, Finland, UK, Ireland 

Key Achievments:

• Resolved of SD-rlated support tickets, improving process efficiency and user satisfaction.
• Successfully tested and verifies 50 number of SAP SD change requests, contributing to a stable and reliable system.
• Delivered 20 training sessions on SD functionalities, enhancing user knowlwdge and adoption.
• Identified and documented many potential improvements for SD processes, leading to streamlines operations
• Collaborated effectively with IT teams to ensure timely resolution of compley issues