The project focused on implementing the ONE.CRM template for the OEM Audi or the brand Audi.
ONE.CRM template, serving five Volkswagen brands (Audi, SEAT, ?KODA, Volkswagen, and VW Commercial Vehicles) across global markets. Solution architect for the ONE.CRM project with a focus on building a template (300+ headcount)
The project focused on implementing the ONE.CRM template for the Audi brand within the German market. Technical Architect and DevOps Architect for Audi Germany localization project.
The project initially began as a template designed for all Audi markets worldwide. It was later expanded into a ONE.CRM template, serving five Volkswagen brands (Audi, SEAT, ?KODA, Volkswagen, and VW Commercial Vehicles) across global markets. Played several roles within the team such as Business Analyst, Proxy Product Owner, and Solution Architect in different phases of the project.
Salesforce Consultant and onshore lead on a Salesforce Sales and Service cloud project with an offshore team of 20 members from India.
Certifications:
02/2023 - 03/2023
2022 - 2022
Profile:
OBJECTIVE
Accomplished Salesforce Architect with extensive expertise in the Salesforce Core Platform, specializing in Sales Cloud, Service Cloud, and Experience Cloud implementations. Adept at applying architecture best practices, including data modeling, data security, and integration methodologies to drive successful project outcomes. Proven leadership experience in managing multicultural and multinational teams, coupled with strong problem-solving abilities and a collaborative mindset. Proficient in Agile methodologies, including SAFe, and skilled in utilizing project management tools such as JIRA and Confluence. Well-versed in Microsoft applications, complementing a comprehensive skill set tailored to deliver impactful solutions in the Salesforce ecosystem.
Skills:
Leadership
Salesforce Solution Architecture
CRM - Customer 360
Sales and After Sales Lifecycle
SAFe
Atlassian JIRA/Confluence
Draw.io / Gliffy/ Lucidchart
Technical
The project focused on implementing the ONE.CRM template for the OEM Audi or the brand Audi.
ONE.CRM template, serving five Volkswagen brands (Audi, SEAT, ?KODA, Volkswagen, and VW Commercial Vehicles) across global markets. Solution architect for the ONE.CRM project with a focus on building a template (300+ headcount)
The project focused on implementing the ONE.CRM template for the Audi brand within the German market. Technical Architect and DevOps Architect for Audi Germany localization project.
The project initially began as a template designed for all Audi markets worldwide. It was later expanded into a ONE.CRM template, serving five Volkswagen brands (Audi, SEAT, ?KODA, Volkswagen, and VW Commercial Vehicles) across global markets. Played several roles within the team such as Business Analyst, Proxy Product Owner, and Solution Architect in different phases of the project.
Salesforce Consultant and onshore lead on a Salesforce Sales and Service cloud project with an offshore team of 20 members from India.
Certifications:
02/2023 - 03/2023
2022 - 2022
Profile:
OBJECTIVE
Accomplished Salesforce Architect with extensive expertise in the Salesforce Core Platform, specializing in Sales Cloud, Service Cloud, and Experience Cloud implementations. Adept at applying architecture best practices, including data modeling, data security, and integration methodologies to drive successful project outcomes. Proven leadership experience in managing multicultural and multinational teams, coupled with strong problem-solving abilities and a collaborative mindset. Proficient in Agile methodologies, including SAFe, and skilled in utilizing project management tools such as JIRA and Confluence. Well-versed in Microsoft applications, complementing a comprehensive skill set tailored to deliver impactful solutions in the Salesforce ecosystem.
Skills:
Leadership
Salesforce Solution Architecture
CRM - Customer 360
Sales and After Sales Lifecycle
SAFe
Atlassian JIRA/Confluence
Draw.io / Gliffy/ Lucidchart
Technical