Salesforce
Aktualisiert am 27.05.2024
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 23.05.2024
Verfügbar zu: 100%
davon vor Ort: 0%
Architekt
Integration
Data Modeling
Teamleading
Projektleitung
Product Management
Solution Architect
Solution Management
Salesforce
AWS
Mulesoft
Hindi
Mother Toungue
English
Native. C2
German
Advanced. B2

Einsatzorte

Einsatzorte

Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

4 months
2024-03 - now

Helping clients develop a mature, holistic, and scalable Salesforce architecture

Founder
Founder
  • Helping clients develop a mature, holistic, and scalable Salesforce architecture integrated seamlessly with external systems
  • With our motto "Elevating Excellence" - I offer my clients a very high quality of work and advice
  • Focus areas - Salesforce platform architecture, Salesforce data model designing, Salesforce data backup and recovery, Application security and audit logging, Integration Architecture, Marketing Cloud, and Data Cloud.
on request
Frankfurt, Deutschland
1 year 3 months
2022-12 - 2024-02

Developent the Org strategy

Solution Architect
Solution Architect
  • Played the role of chief architect or principal cross-? cloud architect
  • Developed the Org strategy i.e. how many Salesforce orgs are needed for the Audi OEM business use cases
  • Developed the DevOps strategy i.e. branching and sandbox structure for efficient development and deployment
  • Developed the Identity and Access Management concept for our salesforce organizations based on the Principle of Least Privilege
  • Developed and implemented the audit logging feature for strengthening IT security for all IT applications under my ownership such as Salesforce, Mulesoft, AWS, and Odaseva which were all collected in an AWS S3 bucket and sent to Splunk via a Lambda function
  • Connected and configured Odaseva, a Backup and Restore solution for all our Salesforce orgs
  • Implemented Partner Community for all out partner NSCs (National Sales Company) to view market reports
  • Wrote new features for every PI for the SI partner to implement. Feature owner and Epic owner for multiple features and Epics
  • Have been responsible for the creation of effort estimates and project plans to ensure the smooth implementation of big CRM projects
  • Experience in analyzing requirements and creating technical specifications in different technologies such as Salesforce, Mulesoft, AWS
  • Worked with multidisciplinary teams and stakeholders to achieve goals. Collaborated with business stakeholders to gather requirements and define integration strategies aligned with business goals
  • Deep understanding of integration patterns and best practices
  • Experience with Anypoint Platform components including Anypoint Studio, API Manager, and Runtime Manager
  • Deep understanding of API First approach
  • Deep understanding of the complete Software Development Life Cycle (SDLC) and experience with classic project management and SAFe
  • Leading Salesforce architecture board as the chairperson of the architecture board with multiple teams collaborating on this platform
Audi AG
Ingolstadt, Bavaria
1 year 2 months
2021-10 - 2022-11

Wrote template strategy decoupling business processes

Solution architect
Solution architect
  • Played the role of solution architect.
  • Wrote template strategy decoupling business processes with technical capabilities where business processes could vary but the technical capabilities remained constant. Eventually, the template would remain 95% standardized and have a 5% variation
  • Write the packaging strategy for the huge project to maximize distribution efficiency to the markets and brands
  • Wrote new features for every PI for the SI partner to implement. Feature owner and Epic owner for multiple features and Epics
  • Have been responsible for the creation of effort estimates and project plans to ensure the smooth implementation of big CRM projects
  • Worked with multidisciplinary teams and stakeholders to achieve goals
  • Collaborated with business stakeholders to gather requirements and define integration strategies aligned with business goals
  • Traveled to multiple countries to roll out the Salesforce package and understand the problems of the markets and the SI partner of the markets
CARIAD SE
Ingolstadt, Bavaria
4 months
2021-06 - 2021-09

Localization project

Applications Consultant Lead
Applications Consultant Lead
  • Played the role of Chief Technical and Solution Architect for Audi Germany localization project
  • The project included Sales, service, experience clouds, and Mulesoft as middleware
  • Several external systems were connected to this org
  • Knowledge about Salesforce limitations and governer limits required to make conscious architecture decisions
  • Deep understanding of the complete Software Development Life Cycle (SDLC) and experience with classic project management and SAFe
  • Leading Salesforce architecture board as the chairperson of the architecture board with multiple teams collaborating on this platform
NSC Audi AG
Frankfurt, Hessen
1 year 4 months
2020-03 - 2021-06

Developement the Sales Cloud solution

Applications Consultant Lead
Applications Consultant Lead
  • Played several roles within the team such as Business Analyst, Proxy Product Owner, and Solution Architect in different phases of the project
  • Developed the Sales Cloud solution from scratch on a template level that could be rolled out to several markets and brands of the VW group
  • Designed the Sales cloud data model for the template
  • Worked extensively by customizing Salesforce objects, workflows, user roles, and permissions
  • Responsible for the design and implementation of scalable and customized Salesforce architectures
  • Was responsible for data transformation and integration, including migration of data into Salesforce from several external systems to bring car data, customer data, and order data into Salesforce from external systems
  • Experience with Integration best practices using Mulesoft as middleware
  • Worked extensively with Sales Cloud and Experience Cloud
  • Worked with multidisciplinary teams and stakeholders to achieve goals
  • Collaborated with business stakeholders to gather requirements and define integration strategies aligned with business goals
Audi AG
1 year
2020-01 - 2020-12

Exported/Extracted, transformed and uploaded the data from old salesforce ecosystem

Data architect
Data architect
  • Played the role of a Data architect
  • Exported/Extracted, transformed and uploaded the data from old salesforce ecosystem to new salesforce ecosystem
Siemens Flender
Frankfurt, Hessen
4 months
2019-09 - 2019-12

Salesforce Service cloud project

Salesforce Consultant
Salesforce Consultant
  • Played the role of Salesforce Consultant
  • Worked on a Salesforce Service cloud project
  • Implemented Einstein chat functionality within 1 month for VW Wholesale project
  • Worked with multidisciplinary teams and stakeholders to achieve goals
  • Collaborated with business stakeholders to gather requirements and define integration strategies aligned with business goals
VW
Frankfurt, Hessen
6 months
2019-03 - 2019-08

Onshore project

Salesforce Consultant
Salesforce Consultant
  • Played the role of Salesforce Consultant cum onshore lead on a Salesforce Sales and Service cloud project with an offshore team of 20 members from India
  • Moved the customer from Salesforce Classic to Salesforce Lightning
  • Wrote solution designs to user stories and passed on to offshore team for development. Coordinated the development with the offshore team and got it delivered to the client with high quality
  • Designed and developed custom features, workflows, and automated processes in Salesforce
  • Implementation of CPQ together with, Salesforce Billing, Contract Renewals, and Amendments
  • Worked with multidisciplinary teams and stakeholders to achieve goals
  • Collaborated with business stakeholders to gather requirements and define integration strategies aligned with business goals
  • Gathering and assessing business requirements and transforming them into standard and customized Salesforce solutions
  • Leading workshops and training for end users to maximize Salesforce usage
Abbott
Frankfurt, Hessen
1 year 1 month
2018-02 - 2019-02

Implementing and customizing Salesforce solutions

Associate
Associate
  • Experience in implementing and customizing Salesforce solutions for various clients.
  • ? Leading workshops and training for end users to maximize Salesforce usage.
  • Gathering and evaluating business requirements and translating them into
  • standardized and customized Salesforce solutions.
  • ?
  • Design and development of user-defined functions using process builders and flows
  • as well as APEX.
  • ?
  • ? Comprehensive work with Sales, and Service Clouds
Takeda Pharmaceuticals
Kolkata, India
1 year 1 month
2017-01 - 2018-01

Requirement gathering from onshore leads

Software Engineer
Software Engineer
  • Played the role of Project Manager
  • Requirement gathering from onshore leads to work on user stories
  • Low code and no code customization with Workflows and Process Builders
  • Worked with Sales and Service Clouds
  • Customizations with APEX
Radius Health
Kolkata, India
3 years 1 month
2014-01 - 2017-01

Requirement gathering from onshore leads to work on user stories

Salesforce developer
Salesforce developer
  • Played the role of offshore Salesforce developer
  • Requirement gathering from onshore leads to work on user stories
  • Low code and no code customization with Workflows and Process Builders
  • Worked with Sales Clouds
  • Customizations with APEX
Nissan
Kolkata, India

Aus- und Weiterbildung

Aus- und Weiterbildung

3 months
2024-04 - now

Artificial Intelligence, MSc

Universität of Lübeck
Universität of Lübeck
4 years 1 month
2009-07 - 2013-07

Information Technology

Bachelor, West Bengal University of Technology
Bachelor
West Bengal University of Technology

Position

Position

  • Solution Architect

Kompetenzen

Kompetenzen

Top-Skills

Architekt Integration Data Modeling Teamleading Projektleitung Product Management Solution Architect Solution Management Salesforce AWS Mulesoft

Produkte / Standards / Erfahrungen / Methoden

Salesforce
Experte
API Frameworks
Process Builder, Workflow, Flow, Apex
Sales, Service, Experience Clouds
User Management, IAM
Building Reports and Dashboards
Data Modelling
Architecture best practices
Data Cloud, AI and Einstein Co Pilot

Profile:

  • Experienced solution architect with in-depth knowledge of systems analysis and development. Specialized in creating customized solutions to efficiently meet business requirements. Strong problem solving skills and team player mentality
  • I bring over a decade of expertise as a Solution Architect and Manager, specializing in designing, implementing, and managing intricate Salesforce solutions. A seasoned leader, I've successfully guided projects from inception to completion, employing Agile methodologies and SAFe framework. My proficiency spans the entire Salesforce platform, translating business needs into efficient solutions that optimize processes and foster growth
  • Certified in Salesforce Administration, Development, Consulting, and Architecture, I excel in communication and collaboration, engaging stakeholders at all organizational levels. Currently leading a team of 5 technical architects on a 2 million euro/year Audi project with 60 team members, I contribute to CRM and technical strategy design for Audi OEM alongside the Head of CRM and Solution Manager
  • Committed to continuous learning, I'm upskilling in Data Cloud and Generative AI within the Salesforce ecosystem. Passionate and results-driven, my focus is on delivering substantial value and driving business expansion. Determined and enthusiastic, I am on a personal and professional journey towards achieving the Salesforce Certified Technical Architect (CTA) level by 2025


Skills:

Leadership

  • Technical
  • People
  • Strategic leadership


Salesforce Solution Architecture

  • System landscape and Enterprise architecture


CRM - Customer 360

  • Unified customer profile


Sales and After Sales Lifecycle

  • Design a sales and service cloud product


SAFe

  • Many years in SAFe Framework


Atlassian JIRA/Confluence

  • Create Epics
  • Features
  • US
  • Tasks
  • Reports
  • Dashboards and Documentation


Draw.io / Gliffy/ Lucidchart

  • Process flows


Technical

  • Automation - Workflow rules, Validation rules, Approval processes, Workflows, Process Builders, Flows
  • Apex, LWC
  • Lightning

Einsatzorte

Einsatzorte

Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

4 months
2024-03 - now

Helping clients develop a mature, holistic, and scalable Salesforce architecture

Founder
Founder
  • Helping clients develop a mature, holistic, and scalable Salesforce architecture integrated seamlessly with external systems
  • With our motto "Elevating Excellence" - I offer my clients a very high quality of work and advice
  • Focus areas - Salesforce platform architecture, Salesforce data model designing, Salesforce data backup and recovery, Application security and audit logging, Integration Architecture, Marketing Cloud, and Data Cloud.
on request
Frankfurt, Deutschland
1 year 3 months
2022-12 - 2024-02

Developent the Org strategy

Solution Architect
Solution Architect
  • Played the role of chief architect or principal cross-? cloud architect
  • Developed the Org strategy i.e. how many Salesforce orgs are needed for the Audi OEM business use cases
  • Developed the DevOps strategy i.e. branching and sandbox structure for efficient development and deployment
  • Developed the Identity and Access Management concept for our salesforce organizations based on the Principle of Least Privilege
  • Developed and implemented the audit logging feature for strengthening IT security for all IT applications under my ownership such as Salesforce, Mulesoft, AWS, and Odaseva which were all collected in an AWS S3 bucket and sent to Splunk via a Lambda function
  • Connected and configured Odaseva, a Backup and Restore solution for all our Salesforce orgs
  • Implemented Partner Community for all out partner NSCs (National Sales Company) to view market reports
  • Wrote new features for every PI for the SI partner to implement. Feature owner and Epic owner for multiple features and Epics
  • Have been responsible for the creation of effort estimates and project plans to ensure the smooth implementation of big CRM projects
  • Experience in analyzing requirements and creating technical specifications in different technologies such as Salesforce, Mulesoft, AWS
  • Worked with multidisciplinary teams and stakeholders to achieve goals. Collaborated with business stakeholders to gather requirements and define integration strategies aligned with business goals
  • Deep understanding of integration patterns and best practices
  • Experience with Anypoint Platform components including Anypoint Studio, API Manager, and Runtime Manager
  • Deep understanding of API First approach
  • Deep understanding of the complete Software Development Life Cycle (SDLC) and experience with classic project management and SAFe
  • Leading Salesforce architecture board as the chairperson of the architecture board with multiple teams collaborating on this platform
Audi AG
Ingolstadt, Bavaria
1 year 2 months
2021-10 - 2022-11

Wrote template strategy decoupling business processes

Solution architect
Solution architect
  • Played the role of solution architect.
  • Wrote template strategy decoupling business processes with technical capabilities where business processes could vary but the technical capabilities remained constant. Eventually, the template would remain 95% standardized and have a 5% variation
  • Write the packaging strategy for the huge project to maximize distribution efficiency to the markets and brands
  • Wrote new features for every PI for the SI partner to implement. Feature owner and Epic owner for multiple features and Epics
  • Have been responsible for the creation of effort estimates and project plans to ensure the smooth implementation of big CRM projects
  • Worked with multidisciplinary teams and stakeholders to achieve goals
  • Collaborated with business stakeholders to gather requirements and define integration strategies aligned with business goals
  • Traveled to multiple countries to roll out the Salesforce package and understand the problems of the markets and the SI partner of the markets
CARIAD SE
Ingolstadt, Bavaria
4 months
2021-06 - 2021-09

Localization project

Applications Consultant Lead
Applications Consultant Lead
  • Played the role of Chief Technical and Solution Architect for Audi Germany localization project
  • The project included Sales, service, experience clouds, and Mulesoft as middleware
  • Several external systems were connected to this org
  • Knowledge about Salesforce limitations and governer limits required to make conscious architecture decisions
  • Deep understanding of the complete Software Development Life Cycle (SDLC) and experience with classic project management and SAFe
  • Leading Salesforce architecture board as the chairperson of the architecture board with multiple teams collaborating on this platform
NSC Audi AG
Frankfurt, Hessen
1 year 4 months
2020-03 - 2021-06

Developement the Sales Cloud solution

Applications Consultant Lead
Applications Consultant Lead
  • Played several roles within the team such as Business Analyst, Proxy Product Owner, and Solution Architect in different phases of the project
  • Developed the Sales Cloud solution from scratch on a template level that could be rolled out to several markets and brands of the VW group
  • Designed the Sales cloud data model for the template
  • Worked extensively by customizing Salesforce objects, workflows, user roles, and permissions
  • Responsible for the design and implementation of scalable and customized Salesforce architectures
  • Was responsible for data transformation and integration, including migration of data into Salesforce from several external systems to bring car data, customer data, and order data into Salesforce from external systems
  • Experience with Integration best practices using Mulesoft as middleware
  • Worked extensively with Sales Cloud and Experience Cloud
  • Worked with multidisciplinary teams and stakeholders to achieve goals
  • Collaborated with business stakeholders to gather requirements and define integration strategies aligned with business goals
Audi AG
1 year
2020-01 - 2020-12

Exported/Extracted, transformed and uploaded the data from old salesforce ecosystem

Data architect
Data architect
  • Played the role of a Data architect
  • Exported/Extracted, transformed and uploaded the data from old salesforce ecosystem to new salesforce ecosystem
Siemens Flender
Frankfurt, Hessen
4 months
2019-09 - 2019-12

Salesforce Service cloud project

Salesforce Consultant
Salesforce Consultant
  • Played the role of Salesforce Consultant
  • Worked on a Salesforce Service cloud project
  • Implemented Einstein chat functionality within 1 month for VW Wholesale project
  • Worked with multidisciplinary teams and stakeholders to achieve goals
  • Collaborated with business stakeholders to gather requirements and define integration strategies aligned with business goals
VW
Frankfurt, Hessen
6 months
2019-03 - 2019-08

Onshore project

Salesforce Consultant
Salesforce Consultant
  • Played the role of Salesforce Consultant cum onshore lead on a Salesforce Sales and Service cloud project with an offshore team of 20 members from India
  • Moved the customer from Salesforce Classic to Salesforce Lightning
  • Wrote solution designs to user stories and passed on to offshore team for development. Coordinated the development with the offshore team and got it delivered to the client with high quality
  • Designed and developed custom features, workflows, and automated processes in Salesforce
  • Implementation of CPQ together with, Salesforce Billing, Contract Renewals, and Amendments
  • Worked with multidisciplinary teams and stakeholders to achieve goals
  • Collaborated with business stakeholders to gather requirements and define integration strategies aligned with business goals
  • Gathering and assessing business requirements and transforming them into standard and customized Salesforce solutions
  • Leading workshops and training for end users to maximize Salesforce usage
Abbott
Frankfurt, Hessen
1 year 1 month
2018-02 - 2019-02

Implementing and customizing Salesforce solutions

Associate
Associate
  • Experience in implementing and customizing Salesforce solutions for various clients.
  • ? Leading workshops and training for end users to maximize Salesforce usage.
  • Gathering and evaluating business requirements and translating them into
  • standardized and customized Salesforce solutions.
  • ?
  • Design and development of user-defined functions using process builders and flows
  • as well as APEX.
  • ?
  • ? Comprehensive work with Sales, and Service Clouds
Takeda Pharmaceuticals
Kolkata, India
1 year 1 month
2017-01 - 2018-01

Requirement gathering from onshore leads

Software Engineer
Software Engineer
  • Played the role of Project Manager
  • Requirement gathering from onshore leads to work on user stories
  • Low code and no code customization with Workflows and Process Builders
  • Worked with Sales and Service Clouds
  • Customizations with APEX
Radius Health
Kolkata, India
3 years 1 month
2014-01 - 2017-01

Requirement gathering from onshore leads to work on user stories

Salesforce developer
Salesforce developer
  • Played the role of offshore Salesforce developer
  • Requirement gathering from onshore leads to work on user stories
  • Low code and no code customization with Workflows and Process Builders
  • Worked with Sales Clouds
  • Customizations with APEX
Nissan
Kolkata, India

Aus- und Weiterbildung

Aus- und Weiterbildung

3 months
2024-04 - now

Artificial Intelligence, MSc

Universität of Lübeck
Universität of Lübeck
4 years 1 month
2009-07 - 2013-07

Information Technology

Bachelor, West Bengal University of Technology
Bachelor
West Bengal University of Technology

Position

Position

  • Solution Architect

Kompetenzen

Kompetenzen

Top-Skills

Architekt Integration Data Modeling Teamleading Projektleitung Product Management Solution Architect Solution Management Salesforce AWS Mulesoft

Produkte / Standards / Erfahrungen / Methoden

Salesforce
Experte
API Frameworks
Process Builder, Workflow, Flow, Apex
Sales, Service, Experience Clouds
User Management, IAM
Building Reports and Dashboards
Data Modelling
Architecture best practices
Data Cloud, AI and Einstein Co Pilot

Profile:

  • Experienced solution architect with in-depth knowledge of systems analysis and development. Specialized in creating customized solutions to efficiently meet business requirements. Strong problem solving skills and team player mentality
  • I bring over a decade of expertise as a Solution Architect and Manager, specializing in designing, implementing, and managing intricate Salesforce solutions. A seasoned leader, I've successfully guided projects from inception to completion, employing Agile methodologies and SAFe framework. My proficiency spans the entire Salesforce platform, translating business needs into efficient solutions that optimize processes and foster growth
  • Certified in Salesforce Administration, Development, Consulting, and Architecture, I excel in communication and collaboration, engaging stakeholders at all organizational levels. Currently leading a team of 5 technical architects on a 2 million euro/year Audi project with 60 team members, I contribute to CRM and technical strategy design for Audi OEM alongside the Head of CRM and Solution Manager
  • Committed to continuous learning, I'm upskilling in Data Cloud and Generative AI within the Salesforce ecosystem. Passionate and results-driven, my focus is on delivering substantial value and driving business expansion. Determined and enthusiastic, I am on a personal and professional journey towards achieving the Salesforce Certified Technical Architect (CTA) level by 2025


Skills:

Leadership

  • Technical
  • People
  • Strategic leadership


Salesforce Solution Architecture

  • System landscape and Enterprise architecture


CRM - Customer 360

  • Unified customer profile


Sales and After Sales Lifecycle

  • Design a sales and service cloud product


SAFe

  • Many years in SAFe Framework


Atlassian JIRA/Confluence

  • Create Epics
  • Features
  • US
  • Tasks
  • Reports
  • Dashboards and Documentation


Draw.io / Gliffy/ Lucidchart

  • Process flows


Technical

  • Automation - Workflow rules, Validation rules, Approval processes, Workflows, Process Builders, Flows
  • Apex, LWC
  • Lightning

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