UX Specialist blending copy, design and strategy for SaaS, HealthTech and FinTech.
Aktualisiert am 18.09.2025
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 17.09.2025
Verfügbar zu: 60%
davon vor Ort: 60%
Product Design
UX/UI Design
UX Writing
Design Systems
UI Design
Figma
Content Design
Conversational AI
Copywriting
Technical Writing
Notion
Miro
Jira
Confluence
Slack
English
native
German
fluent, 2nd nationality

Einsatzorte

Einsatzorte

Deutschland, Schweiz
möglich

Projekte

Projekte

1 year 3 months
2025-03 - now

Training plan for conversation design

Conversation Designer
Conversation Designer
  • Completion of Conversation Design Training Plan
  • Conversational AI: NLU/NLP, LLM, PartialGenAI flows, LLM flows
  • Creation of CD flowcharts and bot personas
Master of Code Global
Remote
3 years 11 months
2022-07 - now

UX & Content

Senior Product Designer
Senior Product Designer
  • Product Design: Shaping design strategy + design systems
  • AI Feature delivery: Creating concepts with stakeholders in Figma
  • SaaS design: Using best practices to streamline user flows
Nexoya
Remote/Zurich
5 years 7 months
2020-11 - now

UX & Copywriting

Consultant
Consultant
on request
Remote, Sofia (Bulgaria)
7 months
2024-03 - 2024-09

Content Design System

Content Designer | UX Writer
Content Designer | UX Writer
  • Content Design System: Upholding CDS to maintain product consistency
  • Microcopy: Research and improvement with generative AI
  • Feature delivery: SMS ownership + creating key features, incl. RCS Messaging
Yotpo
Sofia (Bulgaria)
1 year 1 month
2023-01 - 2024-01

Content Design

Product Designer | Content Designer
Product Designer | Content Designer
  • Content Design: Optimising article design to drive lead generation
  • Content Strategy: Tailoring user flows to drive book a call conversion
Horizon65
Remote
8 months
2022-07 - 2023-02

Content Design

UX Writer | Content Designer
UX Writer | Content Designer
  • Instructional copy: Creating Quick-Start copy for 20+ bikes to boost retention
  • Content Design: Strategic copy from Onboarding to Checkout
Canyon
Remote
4 months
2022-03 - 2022-06

UX Writing

UX Writer | Content Designer
UX Writer | Content Designer
  • Style guide: Creating push notification guidelines to boost mobile app visits
  • UX Writing: Optimising user flows for EN & DE copy to drive bookings
  • User testing for microcopy: Guerilla testing, A/B testing and Cloze testing
felmo
Remote
11 months
2021-04 - 2022-02

UX Writing

Copywriter | UX Writer
Copywriter | UX Writer
  • Copywriting: Creating and optimising article content to drive bookings
  • UX Writing: Creating mobile app copy to drive retention and increase conversion 
Vimcar
Remote/Berlin
1 month
2021-12 - 2021-12

UX Writing: Microcopy

  • Microcopy: Identifying high level category labels
  • UX copy testing: Triangulation of Cloze Testing & A/B Testing 
Personio
Remote/ Berlin
1 month
2021-06 - 2021-06

UX Writing: Onboarding

  • Onboarding: Gamification of 68 instructional copies
  • Consistency: Creating guidelines to ensure copy TOV consistency
AirDev
Remote/Boston
7 months
2019-02 - 2019-08

Content Management

Content Manager| Copywriter
Content Manager| Copywriter
  • UX Writing: Web app product copy
  • Lead generation: Blogs, case studies, pages
Smunch
1 year 6 months
2017-09 - 2019-02

E-Commerce copy creation

Marketing Manager | PPC
Marketing Manager | PPC
  • Oversaw 30% PPC ROAS increase
  • SEO: E-Commerce copy creation
Expondo
Berlin

Aus- und Weiterbildung

Aus- und Weiterbildung

3 years 11 months
2013-09 - 2017-07

Dissertation

BA: German & Politics: 2:1, University of Bath (United Kingdom)
BA: German & Politics: 2:1
University of Bath (United Kingdom)
6 months
2016-04 - 2016-09

Deutsche Philologie

Freie Universität Berlin (Germany)
Freie Universität Berlin (Germany)

Position

Position

  • Product Designer
  • UX Writer
  • Conversation Designer

Kompetenzen

Kompetenzen

Top-Skills

Product Design UX/UI Design UX Writing Design Systems UI Design Figma Content Design Conversational AI Copywriting Technical Writing Notion Miro Jira Confluence Slack

Produkte / Standards / Erfahrungen / Methoden

Profile
British German Product Designer with expertise in UX Writing, UX/UI Design and Conversation Design. Focus on user-centred design principles in building humanbot interactions and product flows that drive engagement and retention

Design
  • Figma
  • Chatlayer
  • LivePerson
  • Adobe XD
  • Framer
  • Lucid.App

Collaboration
  • Notion
  • Trello
  • Slack
  • Jira
  • Miro
  • Asana

Testing/Research
  • Dovetail
  • Maze
  • Lyssna (Formerly UsabilityHub)
  • Microsoft Clarity
  • FullStory

Disciplines
  • UX Writing
  • Content Design
  • UX/UI Design
  • Conversation Design: AI
  • Technical Writing
  • Copywriting
  • Design Systems
  • Prototyping

Volunteering
  • Zakki: Naon Mobile App
  • Mobile Application: UX/UI Team Lead

Internships

02/2016 - 03/2016
Holidu
Content Marketing

07/2015 - 01/2016
Edelman
PR + Comms Marketing

Einsatzorte

Einsatzorte

Deutschland, Schweiz
möglich

Projekte

Projekte

1 year 3 months
2025-03 - now

Training plan for conversation design

Conversation Designer
Conversation Designer
  • Completion of Conversation Design Training Plan
  • Conversational AI: NLU/NLP, LLM, PartialGenAI flows, LLM flows
  • Creation of CD flowcharts and bot personas
Master of Code Global
Remote
3 years 11 months
2022-07 - now

UX & Content

Senior Product Designer
Senior Product Designer
  • Product Design: Shaping design strategy + design systems
  • AI Feature delivery: Creating concepts with stakeholders in Figma
  • SaaS design: Using best practices to streamline user flows
Nexoya
Remote/Zurich
5 years 7 months
2020-11 - now

UX & Copywriting

Consultant
Consultant
on request
Remote, Sofia (Bulgaria)
7 months
2024-03 - 2024-09

Content Design System

Content Designer | UX Writer
Content Designer | UX Writer
  • Content Design System: Upholding CDS to maintain product consistency
  • Microcopy: Research and improvement with generative AI
  • Feature delivery: SMS ownership + creating key features, incl. RCS Messaging
Yotpo
Sofia (Bulgaria)
1 year 1 month
2023-01 - 2024-01

Content Design

Product Designer | Content Designer
Product Designer | Content Designer
  • Content Design: Optimising article design to drive lead generation
  • Content Strategy: Tailoring user flows to drive book a call conversion
Horizon65
Remote
8 months
2022-07 - 2023-02

Content Design

UX Writer | Content Designer
UX Writer | Content Designer
  • Instructional copy: Creating Quick-Start copy for 20+ bikes to boost retention
  • Content Design: Strategic copy from Onboarding to Checkout
Canyon
Remote
4 months
2022-03 - 2022-06

UX Writing

UX Writer | Content Designer
UX Writer | Content Designer
  • Style guide: Creating push notification guidelines to boost mobile app visits
  • UX Writing: Optimising user flows for EN & DE copy to drive bookings
  • User testing for microcopy: Guerilla testing, A/B testing and Cloze testing
felmo
Remote
11 months
2021-04 - 2022-02

UX Writing

Copywriter | UX Writer
Copywriter | UX Writer
  • Copywriting: Creating and optimising article content to drive bookings
  • UX Writing: Creating mobile app copy to drive retention and increase conversion 
Vimcar
Remote/Berlin
1 month
2021-12 - 2021-12

UX Writing: Microcopy

  • Microcopy: Identifying high level category labels
  • UX copy testing: Triangulation of Cloze Testing & A/B Testing 
Personio
Remote/ Berlin
1 month
2021-06 - 2021-06

UX Writing: Onboarding

  • Onboarding: Gamification of 68 instructional copies
  • Consistency: Creating guidelines to ensure copy TOV consistency
AirDev
Remote/Boston
7 months
2019-02 - 2019-08

Content Management

Content Manager| Copywriter
Content Manager| Copywriter
  • UX Writing: Web app product copy
  • Lead generation: Blogs, case studies, pages
Smunch
1 year 6 months
2017-09 - 2019-02

E-Commerce copy creation

Marketing Manager | PPC
Marketing Manager | PPC
  • Oversaw 30% PPC ROAS increase
  • SEO: E-Commerce copy creation
Expondo
Berlin

Aus- und Weiterbildung

Aus- und Weiterbildung

3 years 11 months
2013-09 - 2017-07

Dissertation

BA: German & Politics: 2:1, University of Bath (United Kingdom)
BA: German & Politics: 2:1
University of Bath (United Kingdom)
6 months
2016-04 - 2016-09

Deutsche Philologie

Freie Universität Berlin (Germany)
Freie Universität Berlin (Germany)

Position

Position

  • Product Designer
  • UX Writer
  • Conversation Designer

Kompetenzen

Kompetenzen

Top-Skills

Product Design UX/UI Design UX Writing Design Systems UI Design Figma Content Design Conversational AI Copywriting Technical Writing Notion Miro Jira Confluence Slack

Produkte / Standards / Erfahrungen / Methoden

Profile
British German Product Designer with expertise in UX Writing, UX/UI Design and Conversation Design. Focus on user-centred design principles in building humanbot interactions and product flows that drive engagement and retention

Design
  • Figma
  • Chatlayer
  • LivePerson
  • Adobe XD
  • Framer
  • Lucid.App

Collaboration
  • Notion
  • Trello
  • Slack
  • Jira
  • Miro
  • Asana

Testing/Research
  • Dovetail
  • Maze
  • Lyssna (Formerly UsabilityHub)
  • Microsoft Clarity
  • FullStory

Disciplines
  • UX Writing
  • Content Design
  • UX/UI Design
  • Conversation Design: AI
  • Technical Writing
  • Copywriting
  • Design Systems
  • Prototyping

Volunteering
  • Zakki: Naon Mobile App
  • Mobile Application: UX/UI Team Lead

Internships

02/2016 - 03/2016
Holidu
Content Marketing

07/2015 - 01/2016
Edelman
PR + Comms Marketing

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