Salesforce Marketing Cloud, Salesforce Administrator, Business Analys, Salesforce Implementierungen, Salesforce Support, SF Developing
Aktualisiert am 18.10.2023
Freiberufler / Selbstständiger
Verfügbar ab: 31.10.2023
Verfügbar zu: 95%
davon vor Ort: 100%
Salesforce Marketing Cloud
Salesforce Sales Cloud


Deutschland, Österreich, Schweiz


7 Jahre 10 Monate
2016-02 - heute

System configuration using workflows

  • Experience SFDC with system configuration using workflows, approval processes, custom objects, validation rules, formulas, process builder, flows and dataloader and middleware integrations.
  • Worked as functional & technical Lead in various SFMC / SFDC projects (7 years)
  • Understanding of Salesforce architecture and knowledge of Salesforce ecosystem such as CPQ and Order Management solutions
  • Knowledge of relational databases and data modelling
  • Delivering projects always using agile Scrum based methodology
  • Experience SFMC , configuration, integration of third party systems or Salesforce Sales Cloud, creation Landing Pages, emails, creating data models.
  • Able to work independently, and adapt to changing priorities and tasking to support business goals/objectives
  • Functional knowledge of data structure and understanding of how to leverage the tool to meet complex process and reporting requirements 
  • Oversee and contribute to the technical & data integration solution from design to final implementation
  • Planning and deliver global Marketing automation solutions according to the business needs
  • Controlled, steered and improved the performance of Marketing & Sales campaigns (new and existing)
  • Deployment of end to end solution in SF Marketing Cloud. Integration of third party products or synchronization of SF products / Veeva
Cognizant Technology Solutions
1 Jahr 4 Monate
2018-09 - 2019-12

Global Salesforce Marketing Cloud implementation

Global Salesforce  Marketing Cloud implementation (60 Countries)

  • Work with Global health care provider to understand requirements and prioritize development/enhancement requests
  • Responsible for communication with stakeholders to define country specific needs on top of agreed global model
  • Structure, plan and lead design sessions for global roll out. Especially for countries specifics
  • Salesforce Marketing Cloud, Salesforce Sales Cloud and several 3rd party integrations such as AWS were used
  • Created a Data Model to integrate all needed systems
  • Lead the delivery team for 20 countries
  • Prioritize development and enhancement requests for the SFMC workstream
  • Collaborate with other workstream technical leads to develop integrated solutions and resolve dependencies
  • Work closely with Product Owner and Project Manager to provide progress updates and ensure the management of any delivery risks or issues
  • Structure and lead demos and collect feedback from Product Owner

Global health care provider
Montreal, Prague, Munich
2 Jahre 6 Monate
2016-04 - 2018-09

Salesforce Clouds

Salesforce Service Cloud Communities Lightening UI ...
Digital Customer experience implementation for one of the biggest manufacture company in Europe:
  • The client is one of the biggest agriculture company based in Germany and world wide
  • Responsible for direct interaction and communication with Client, from Onsite
  • Working with technical architects from different Bu?s, project manager, and development team to prioritise requirements, plan architecture, formulate active sprints, review backlogs and deliver in continuous iterations
  • Solution designing according to customer requirement which can scale easily in future

Sales Cloud implementation:

  • The client was a major European company for Industry and Power throughout world
  • Work with Team on finalizing business requirements with client and prepare and get sign-off on User stories
  • Worked on Salesforce AppExchange's
  • Developing and customizing out of the box feature for devoting custom app using standard object, custom object, standard fields, custom fields, relationship, page layouts, Record type, validation, workflow, approval process and process builder to meet complex business requirement

Energy & Utilities ? Program mgmt. & Solution Architecture for contact center:

  • Responsible for overall program management for the delivery of Contact center transformation project
  • Defined Program benefits realization for foundation phase, Designed functional modules based on the best suited product capabilities ( SFDC Service Cloud CRM , Middelware, Knowledge management)
  • Designed Solution architecture for critical Modules (Case Mgmt. , CTI integration, Service Mgmt.)

Life Science ? Program management Service Cloud Enhancement:

  • Delivered a major Service Cloud Enhancement to support end to end Customer service processes related to new product family
  • IT and business stakeholder management
  • Managed SFDC Data Integrations with consumer Website, pharmacy and marketing systems
  • Release Mgmt. Post Go live Stabilization

Salesforce Service Cloud Communities Lightening UI Live agent chat Web2Case Email2Case middelware Community Knowledge Taled Heroku MySQL REST web services



Salesforce Marketing Cloud Salesforce Sales Cloud Salesforce Scrum Projektmanagement Trainer


Sales cloud
Marketing cloud
  • Salesforce Marketing Cloud Implementation and Optimization
  • Sales Cloud Customization
  • Team Leadership and Project Management
  • Global Rollout Strategy
  • Industry-Specific Solutions (Pharma, Chemicals, Automotive)

Produkte / Standards / Erfahrungen / Methoden


  • Welcome to my profile! I'm an accomplished Salesforce Marketing Cloud Technical Lead, Sales Cloud Consultant, and a seasoned team leader with a remarkable track record in orchestrating successful global rollouts across industries including Pharma, Chemicals, and Automotive
  • Proven client facing skills including written, presentation and verbal communications skills
  • Team player with conflict management skills along with team building skills
  • Outstanding communication skills with the ability to clearly present data, context and implications to senior business and IT leaders
  • Experience managing a development team of 4-15+ resources and consulting experience
  • Provide in-depth troubleshooting skills to assist in resolving issues
  • Ensure to keep Out of the box features.
  • User adoption and user interface are simple, easy to use and sustained, working closely with Senior Directors for business development
  • My focus is on driving transformation for your business through Salesforce. Whether you're looking to implement Salesforce Marketing Cloud, optimize Sales Cloud, or need a proficient team leader for your next project, I've got you covered. Let's connect to discuss how I can tailor Salesforce to your industry and business needs. Reach out for a free consultation and let's embark on a successful Salesforce journey together!

Why Choose Me?

Salesforce Mastery:

  • With a wealth of experience, I have mastered the intricacies of Salesforce, including Marketing Cloud
  • I have a knack for translating complex business requirements into elegant Salesforce solutions

Industry Expertise:

  • My journey has led me to work closely with the Pharma, Chemicals, and Automotive sectors
  • I understand the unique challenges and opportunities in these industries

Team Leadership:

  • I've managed teams and work streams of up to 15 people
  • My leadership ensures that projects run smoothly, on time, and within budget

Global Rollouts:

  • I have a profound understanding of the nuances of global rollouts, making me the go-to consultant for companies expanding their operations worldwide

Seamless Integrations:

  • I specialize in connecting Salesforce with your existing systems and tools, ensuring that your business processes run seamlessly


  • Pharma
  • Chemicals
  • Automotive

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