Spezialist: Business analyst, project manager, customer experience and product management.

Mitarbeiter eines Dienstleisters

Remote-Arbeit

Verf�gbar ab: 11.04.2025

Verf�gbar zu: 100%

davon vor Ort: 100%

Corporate-Profil

Skill-Profil eines fest angestellten Mitarbeiters des Dienstleisters

Sprachen

English

French

Arabic

German

Einsatzorte

L�nder

Deutschland, Schweiz, �sterreich

Remote-Arbeit

m�glich

Projekte

Rolle

Co-founder & Managing Director

Projektinhalte

Defined and executed the overall business strategy, ensuring alignment with company values and culture
Led product management efforts, from shaping vision and roadmaps to overseeing execution and delivery
Spearheaded business development and marketing initiatives, representing the company across various forums and actively generating new leads and partnerships
Built and scaled the team, with a focus on hiring talents that reflect the company?s core values and collaborative culture

Kunde

on request

Rolle

Lead project manager

Projektinhalte

Attained seamless adherence to the business case by expertly orchestrating resource allocation, thereby safeguarding the project's Profit & Loss objectives
Contributed to the successful signing of new logo by supporting account team in the pre-sales phase and drove the negotiation from the project management perspective
Pioneered the delivery of the first Wireless controller built over Cloud which was a first of a kind low-cost project
Distinguished as a dynamic lead project manager adept at establishing robust project governance and seamlessly navigating complex client interactions with finesse�

Kunde

Orange Business

Rolle

Project manager

Projektinhalte

Led numerous complex projects in diversified fields: SD-WAN, Cloud, Security, WAN, Wireless LAN, LAN, SDA LAN and IPT with total contract value varies up to $15M
Modernized the way of reporting by creating smart interactive dashboard for the project status reflecting current updates to the client using PowerBi and QlikView
Strengthened project team members engagement and harmony by playing Scrum master role in some projects. This helped in accelerating value delivery to the customers
Named OB project manager role model by one of the biggest strategic account program director
Got local award from region head after successful completion of one of the strategic projects, Q4/2020.

Kunde

Orange Business

5 years 5 months

2013-01 - 2018-05

Complaint monitoring

Quality of Service Supervisor

Rolle

Quality of Service Supervisor

Projektinhalte

Managed a project which automates monitoring of all company?s complaints to be available for top management anytime with profound figures on types and locations of complaints.
Internet usage customer experience has come to measurable values. Being able to measure the internet experience from different aspects; browsing, downloading, uploading, and streaming was a pronounced milestone for the team.
Run the quality part during Orange LTE launch project.

Kunde

Orange Egypt

5 years 3 months

2007-10 - 2012-12

Optimum performance when starting the HD Voice function

Optimization Engineer

Rolle

Optimization Engineer

Projektinhalte

Responsible of the optimal performance while launching HD voice feature.
Handled technical complaints of VIP and First-Class customers using Google Earth and tracing tools.

Kunde

Mobinil

Aus- und Weiterbildung

Abschluss

Certificate

Abschluss

Certificate

Abschluss

Certificate

Abschluss

Certificate

Kompetenzen

Produkte / Standards / Erfahrungen / Methoden

Project/ program management
Profit and Loss
Automation
Change management
Pre-sales
Agile
Business development
IT-transformation
People management
Product development�
Strategic management

Voluntary experience

02/2012 - 10/2019
Leader of ?Light of the World? scout group

10/2016
Volunteered in Prem Dan ?Mother Teresa missionaries of charity?, Kolkata ? India

Einsatzorte

L�nder

Deutschland, Schweiz, �sterreich

Remote-Arbeit

m�glich

Projekte

Rolle

Co-founder & Managing Director

Projektinhalte

Defined and executed the overall business strategy, ensuring alignment with company values and culture
Led product management efforts, from shaping vision and roadmaps to overseeing execution and delivery
Spearheaded business development and marketing initiatives, representing the company across various forums and actively generating new leads and partnerships
Built and scaled the team, with a focus on hiring talents that reflect the company?s core values and collaborative culture

Kunde

on request

Rolle

Lead project manager

Projektinhalte

Attained seamless adherence to the business case by expertly orchestrating resource allocation, thereby safeguarding the project's Profit & Loss objectives
Contributed to the successful signing of new logo by supporting account team in the pre-sales phase and drove the negotiation from the project management perspective
Pioneered the delivery of the first Wireless controller built over Cloud which was a first of a kind low-cost project
Distinguished as a dynamic lead project manager adept at establishing robust project governance and seamlessly navigating complex client interactions with finesse�

Kunde

Orange Business

Rolle

Project manager

Projektinhalte

Led numerous complex projects in diversified fields: SD-WAN, Cloud, Security, WAN, Wireless LAN, LAN, SDA LAN and IPT with total contract value varies up to $15M
Modernized the way of reporting by creating smart interactive dashboard for the project status reflecting current updates to the client using PowerBi and QlikView
Strengthened project team members engagement and harmony by playing Scrum master role in some projects. This helped in accelerating value delivery to the customers
Named OB project manager role model by one of the biggest strategic account program director
Got local award from region head after successful completion of one of the strategic projects, Q4/2020.

Kunde

Orange Business

5 years 5 months

2013-01 - 2018-05

Complaint monitoring

Quality of Service Supervisor

Rolle

Quality of Service Supervisor

Projektinhalte

Managed a project which automates monitoring of all company?s complaints to be available for top management anytime with profound figures on types and locations of complaints.
Internet usage customer experience has come to measurable values. Being able to measure the internet experience from different aspects; browsing, downloading, uploading, and streaming was a pronounced milestone for the team.
Run the quality part during Orange LTE launch project.

Kunde

Orange Egypt

5 years 3 months

2007-10 - 2012-12

Optimum performance when starting the HD Voice function

Optimization Engineer

Rolle

Optimization Engineer

Projektinhalte

Responsible of the optimal performance while launching HD voice feature.
Handled technical complaints of VIP and First-Class customers using Google Earth and tracing tools.

Kunde

Mobinil

Aus- und Weiterbildung

Abschluss

Certificate

Abschluss

Certificate

Abschluss

Certificate

Abschluss

Certificate

Kompetenzen

Produkte / Standards / Erfahrungen / Methoden

Project/ program management
Profit and Loss
Automation
Change management
Pre-sales
Agile
Business development
IT-transformation
People management
Product development�
Strategic management

Voluntary experience

02/2012 - 10/2019
Leader of ?Light of the World? scout group

10/2016
Volunteered in Prem Dan ?Mother Teresa missionaries of charity?, Kolkata ? India

Vertrauen Sie auf Randstad

Im Bereich Freelancing

Im Bereich Arbeitnehmer�berlassung / Personalvermittlung

Fragen?

Rufen Sie uns an +49 89 500316-300 oder schreiben Sie uns:

Name E-Mail-Adresse Ihre Frage

Telefonnummer Unternehmen

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Einsatzorte

Projekte

Aus- und Weiterbildung

Kompetenzen

Produkte / Standards / Erfahrungen / Methoden

Einsatzorte

Projekte

Aus- und Weiterbildung

Kompetenzen

Produkte / Standards / Erfahrungen / Methoden

Vertrauen Sie auf Randstad

Fragen?

Rufen Sie uns an +49 89 500316-300 oder schreiben Sie uns:

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