Supporting a large-scale digital transformation program in a complex TELCO environment, working across international teams and multiple delivery streams.

• Defining and managing PMO governance frameworks across multi-team initiatives
• Driving planning, forecasting, and risk management processes at program level
• Monitoring and aligning KPIs to ensure consistency with transformation objectives
• Coordinating cross-functional stakeholders across business and IT streams
• Supporting program stability in a high-complexity, multi-vendor environment
• Managing dependencies and delivery alignment across multiple business and IT streams 

Worked within a large-scale transformation program in a TELCO enterprise environment, supporting alignment across multiple agile teams and business units.

• Defined and monitored program KPIs (scope, velocity, efficiency) to ensure delivery alignment
• Coordinated cross-squad activities, ensuring consistency across product streams
• Supported governance structures linking agile delivery with medium-long term program objectives
• Identified risks and drove corrective actions to maintain program performance
• Facilitated alignment between business stakeholders and delivery teams  

Led go-to-market and commercial strategy for mobile devices (smartphones, tablets, wearables, IoT) within the Terminal Marketing team. 

• Defined and executed go-to-market strategies across multiple sales channels (digital, retail, telesales)
• Managed sales forecasting (volumes and value) ensuring alignment with P&L targets
• Coordinated cross-channel commercial activities to ensure consistency and performance
• Supported sales optimization through data-driven planning and performance monitoring
• Acted as a bridge between marketing, sales, and commercial functions 

Led key transformation initiatives within a TELCO environment, focusing on end-to-end process design, governance definition, and cross-channel alignment. 

• Designed and implemented governance models to align transformation programs with agile delivery structures
• Led end-to-end business process transformation across digital and physical channels
• Ensured cross-functional alignment with senior stakeholders across business and IT
• Defined and communicated transformation roadmap at company level
• Drove integration between long-term strategic planning and agile execution  

Contributed to a business transformation initiative focused on logistics and provisioning processes within a TELCO environment.

• Led the transformation and optimization of logistics and provisioning processes to improve operational efficiency
• Assessed and selected logistics providers to support the omni-channel transformation strategy
• Managed end-to-end integration of new logistics flows into the legacy ecosystem
• Coordinated integration with sales and aftersales systems, ensuring process consistency across channels
• Supported alignment between business requirements and IT delivery in a complex multi-system environment 

Led end-to-end delivery of sales and go-to-market initiatives within a TELCO environment ensuring alignment with commercial strategy and revenue objectives. 

• Managed the full project lifecycle, from business requirements definition to financial impact analysis and benefits realization
• Delivered go-to-market initiatives across multiple sales channels, supporting market share growth and value perception improvement
• Oversaw planning, budgeting, KPI monitoring, and risk management to ensure on-time and high-quality delivery
• Coordinated cross-functional teams across business, marketing, and operations
• Drove logistics process transformation for fixed-line offers, including vendor selection, process redesign, automation, and release management 

• Senior Marketing Analyst ? Vodafone Group (TeleTU Brand)
• Sales Process Manager ? Vodafone Italy
• Process Design & Development Expert ? Vodafone Italy
• Senior System Analyst ? Vodafone Italy
• Call Center Employee ? Vodafone Italy