• Managing 11 Complex (Rise) SAP HANA Customers. 
• Responsible for managing and their landscape according to the agreed contract.
• Own, develop and grow the client relationship for SAP ECS and act as the voice of the client within SAP.
• Accountable for the entire ECS engagements and acts as escalation point. 
• Lead the engagement with supporting ECS functions and roles to deliver as per contract and in line with customer expectation.
• Actively drives the cloud transformation agenda to ensure S/4 HANA adoption.
• Oversee client onboarding activities, upgrade projects and other service delivery initiatives. 
• Responsible for managing ? 2 SAP Upgrade Programs, 1 Transformation program from LDDR to SDDR.

• Responsible managing the transformation of the ACI 2000 Device Cloud Environment Network Fabrics (leaves and spines) landscape from vendor Accenture Managed Services to Cisco. 
• Implementing and adapting complex Service Delivery Model, establishment including E-Bounding, Onboarding Devices, Network Design, Security, Access Management, SNOW, Swivel Chair, etc.
• Project Manager implementing worldwide Converged Cloud establishment.
• Transition and implement the SWIVEL Problem, Incident, Change and Service Management. 
• SCRUM Agile coach and implementing DEV-Ops Agile Methodology for the L4 Teams Globally for the Converged Cloud Solution.

• Support Large Cloud Transformation Program Deals ? As Program/Delivery Manager.
• Optimisation, Digitalisation and Modernisation IT Landscape. 
• Delivering Strategy and implementation of complex Azure, AWS and Google Cloud propositions for large enterprises.

Responsible for managing operational and Platform related (new) projects and Product Software SDWAN Deployment. Cutting Edge Technologies with regards to SDWAN (Viptela and Meraki), Orchestrations, Cloud Solutions (Cloud Connect, Cloud on Ramp), Platform Security, Operations, Automation Testing, Technical Platform Architecture, Service Assurance, shared infra (CPE, Cloud, HUB, Back Bone), Test Lap (new Hardware, Network, Network, Monitoring and tools (Moog) etc. Managing and interaction with Cisco and OSS/BSS partners. 

• Co-Managing SAFe 5.0 implementation across the organisation. 
• Managing insourcing Cisco Software Development towards ngena organisation (such function pack development, System Architects, CICD Dev-ops, Automation developers etc. 
• Managing special project such as implementation of Capacity Management, Prod Cost Calculations, Cloud Optimisation (Replacement Backbone) 
• Co-Manage Due diligence replacement OSS&BSS IT stack.
• Implementation new Billing B2B Solution 
• Cloud?s solution (Cloud on ramp, cloud connect)

Transition Transformation Program Director 

• Besides action as Co-Platform Manager, I was responsible for successful transition and transformation the entire ? SDWAN Software Development Team, SDLC Organisation and process and complete Development and Test Environment from Cisco (USA) to ngena organisation. 
• Successful recruited 35 Resources in 3 continents and implemented and integrated 2 teams into one organisation using the SAFE5.0 Methodology.
• Established a framework with several third parties and complete onboarding and training program for extreme high skilled function pack development engineers and architects. 
• Managed and directed the program at CX Level (CEO)

Transformation Program Manager Implementation of Cloud Based Solution Helix Platform. Assessment technical as well as contractual(MSCS, BMC CLOUD), benefits, restrictions and restraints of cloud based Service Management System of BMC (Helix) , establishment of service management model, Data foundation rejuvenations, E-E onboarding strategy of Countries, Migration of existing sub systems towards Cloud Solution, process re-design (Change, Incident and Problem), OOTB (out of the box methodology), Interface to other ITSM systems, Omni-channel strategy, AI, Security (GDPR, ISO27001), Interfaces towards monitoring, service CRM, Jira and other service management systems. Of boarding USMS (unified Messaging System) towards T-Mobile Austria (TSA Model), and Vodafone, Interface UK Virgin media, Process redesign, SRM, Dev-ops, IOT, Digital Workspace, DWH, Reporting, Security, Jira, DevOps, Omni-channel, Salesforce, Next Pose (vulnerability tool), GDPR, Cloud and CRM changed (enhance Automation) Optimization and onboarding new LG countries.

• Transformation Program Director ITSM Cloud Helix Remedy & Development. Program Manager Implementation of Transactional Service Agreement (Merge & Acquisition) Vodafone & T-Mobile (ITSM ? Process redesign and Implementation)
• Program has about 50 stakeholders & IT Vendors ? (LLAC, Europe, CZ, GE, EEST, MCC, 14 Countries, 30 markets) due its complexity is an extreme political as well technical challenging program. Successfully deployment of TSA (Transactional Service Agreement) for Vodafone and T-Mobile for ITSM processes (Change, Problem, Incident, SLA?s) using Agile methodology Stakeholder in deployment of pan European rollout of the revised ITIL processes (Incident, Problem and Change) using Scrum Agile/ Kanban. Use of Jira and Confluence. Multitenancy setup for all countries and markets. implemented Major Incident Management (MIM) tool (P1 issues, notification) as a Product Backlog Item. ITSM, GDPR DSR, process defined to login GDPR related incidents. 
• Data Foundation Redesign with regards to data segregation per Country (ITSM), CMDB, Automation, CI?s Management, and ability to Workspace Management. Introduction and adaptation of the INC, PB, Change and SRD?s. Implementing a new SLA schema per country. Defining the demarcation points. Restrictions of user, assignment rules, company structure, automation, and creation of Global and Local instances. Implementation and cleanup exercise of the existing data foundation structure. 
• Test Strategy, testacies SIT, UAT, Training Documentation, Hands-on (ITSM) training, Live Jira smart tracking of the UAT across all countries. Rehearsal and production change coordination for all the country spocs (>110 FTE?s). Defining overall roadmap overall deployment of PB?s projects and Upgrade Project (ITSM). Performance monitoring UAT ORT and Prod. Managing the ITSM development team. 
• Establishment of a Program Board, reporting to 3 Vice Presidents. ITSM Developmental team changed from Waterfall methodology to Scrum Agile (Jira/ Confluence). Developed a new Infrastructure environment for on premise and cloud solution for the upgrade project.

Managing the outsourcing RFI/RFP for outsourcing fragmented IT and Business to a Sourcing vendor. TCV, program estimate 70-100 M-Euro. Program Scope consolidation:

• consolidation 60 Data Rooms/Centres into 2 strategic centres, NON-Sap, SAP (Basis, SuccessFactors, Due Diligence IT, Vendor Selection, Contract negations (Gartner & Deloitte) ERP and 15 more modules) AS400, ITIL, Six Sigma and GDPR, V3 implementation, Warehouse Applications, Security Standards, and others. Contract assessment, rework, and negations. 
• Establishment of the program governance, strategy role out strategy, Implementation, and design ITSM tool (ESB), Security Assessment ISO 27001, vulnerability assessment, vendor strategy and alignment. 
• Managing and Setting up Multi-Million Global Customer Portfolio, Transition Projects/Programs up to 100 million Euros and 35 FTE?s. 
• Collaboration, Advising Higher Management in several topics like Strategic Roadmap, Implementing restructuring Organization?s structure, Business Model, Strategic Partnership, Vendor Management. 
• Contract, Service Level Agreement, Purchase, Problem and Quality Management.
• Strategic Marketing & Business Development / Market Intelligence and Product Marketing. 
• Setting up lean and mean service delivery, change and release management

• BSC/OSS Program Manager. Responsible for rollout, coordination deployment of LTE, implementation for 14 (V6 and V9) countries, ACCV6, Charging, Billing, VAS, Comptel (Mediator) ARCUS, IT (CIOan CTO), SAPC (PCRF), IPBB, EPG, EMM and AMDOCS. Coordination with third parties, contract management, alignment with local country management, test implement new features and releases. Build and managing E2E services of an Core Network KPI reporting Tool for T-Mobile International Group based on Nokia Netact OSS platform.
• Deployment of MVNO 2G- 3G services for UPC NL and UPC CH. Manage and deliver a defined number of programs based on the LGI product portfolio. Responsible for end-to-end MVNO Core Network integration project deliveries, such as:Delivery of UPC HU Starhome Welcome Roaming SMS, Introduction of the LTE Hardware nodes and integrating into LGI MVNO Network, LGI MVNO Core Network Software & Hardware Upgrade project, APN migration for supporting LTE NL – CH program for Pilot Launch, Re- design of the UPC CH MVNO Voicemail platform & enhancing , Migration of all SMS- Voicemail and MMS services to an enhanced new MIO 3.3 High Availability platform across all MVNO countries.
• DDOS implementation Pan European project Manager, implemented CH and DDOS solution and started with onboarding, Poland, Austria, Romania, Netherlands and UK

The Allianz Data Center Consolidation (DCC) program has as an overall objective the consolidation of the currently dispersed and heterogeneous data centers and the migration and transformation of the various Allianz environments to a standardized and consolidated environment. The goal includes providing remote managed operations, shared services, and regional services for data center services to reduce business operational risks related to gaps in DR (Disaster Recovery) and BCP (Business Continuity Program) capabilities (Program value 1.2bEuro)

• End Responsable to manage Transformation of Kunden und Vertrieb, A-IT04 und Personen-, Sachversicherungen & Querschnittsfunktionen
• Validation and improvements; of the process from technical delivery towards Business delivery for Workload migration, rebuild, quality insurance delivery and acceptance midrange services.
• Responsible for delivering over 50 applications (midrange), review and coordinate and initiate: architecture documents, Firewall requests, Apache, MSSQL, IPAM, Provisioning, UC4, Oracle, WebSphere, IAAS, PAAS, Workload migration (P2V, V2Vand P2P), DMZ, emergency process, Design and Solution Documents, ITIL and Pricing calculation.
• Responsible for Issue tracking/ Customer C-Level reporting and coordination hosting Vendor (IBM) Managing team of architects, technical migration managers and project office.
• Coordination with the Mainframe so called Friends application. Implemented KPMG Audit requirements for financial related applications.

• Managed implementation to core Lan/Wan/Wi-Lan implementation and migration of 3 sites: Singapore, Auckland and Bangalore (platinum sites).
• Deployed and or interacted with the following projects: Internet Link, MPLS Link, WAN Aggregation Router, WAN optimization, ADVPN, Core layer, Access layer, Distribution layer, Firewall (new security architecture), Local Proxy, IPAM (new), DC LAN and WLAN
• Bid team member, shared responsible for bid documents, price calculation, service level agreements, and contractual amendments.
• Creation of the Transition- Transformation Migration Strategy, Deployment of the Architecture and Target Environment. Implementing; Transformation Governance, Program Team, PMO, Change Management, Risk Management, Purchase Strategy, Architect Team and team up to 100 Specialist.
• Coordinated and established entire process for migration of Complex Applications: Application Package process, Run Process, Upgrade Blueprint for Oracle, MSSQL, P2V, P2P, V2V. Successfully migrated the Wave 1 Applications towards the target landscape (110 Applications in total)

  HP- Germany - Transformation Program Director (Celesio, McKesson)

Hewlett Packard Germany - MDC  Tower lead ?Transformation EON SPAIN

• Tower Lead for the integration of so called ?White Country? EON Spain to the EON IT Infrastructure. Responsible for 4 streams: SAP Application centralization project, NON Sap Migration project, Data center establishment including Infrastructure establishment (WAN/LAN) between Germany/Spain and several locations in Spain and File Server migration.
• Lead workplace integration for the Spain EON.

Hewlett Packard Germany - Transition Program Manager (Program 1.3 Billion Euro) EON Germany

• Program Manager for establishment of twin high-tech Future Mode Operations Datacenters: Leading virtual international teams, to setup the Infrastructure Environment (Midrange, Electrical and Spacing datacenter solution, Wintel, Database, Storage, and Virtualization). In charge of the DC LAN project (including LAN- WAN). Migration of the legacy DC network With the FMO environment. Migration of Layer 3. Migration of complex customer IT landscape for a very demanding customer, Outsourcing IT landscape of customer in France and Spain. Handing the entire new Future Mode Of operation towards the Line Organization, Best shore enablement towards India, Strategic Portfolio Management for the other outsourcing contract countries, Financial Forecast, Contract Management, Purchase of Hardware & Software. Project Team varies up to 150 FTE?s, 10 Project Manager, Labor 6 million Euros, and Hardware & Software up to 30 ME
• Design and project setup of SCCM servers and workplace management for 5000 workplace European wide EON countries. Successfully integrated blue print of establishment of the new future proof workplace management.

Hewlett Packard Germany - Transition Program Manager (Program value 1.3 Billion Euro)

• Leading project for 128 Critical Application Migration Project. Applications need to be logically migrated from a CMO datacenter to the new FMO datacenter. HP Application landscape responsibility is up to layer OSI layer 5. EON applications are: SAP, Web, Oracle and MSSQL. Leading the entire technical team of UNIX, Linux, WEB, and Linux, Wintel, Architects and others. Reporting within the Executive Account Steering Committee. This project has high visibility with the Customer (EON), involved international teams (EO Domain and EON Demand organization.

Data Centers, Energy, Mobile Packet Core Network, UMTS, LTE, GPRS, Telephone Switches, Application Development, Central Infrastructure, Network Infrastructure, Midrange, IP, SMS, WAP, Billing & Customer Care, Access & Core Networks, IN Platform, Database, Interconnect, Virtual Networks, (HP), Application Development, Best Shore, OEM, Third-party Management Backup - Restore and Archiving Solutions.

• BSC/OSS Program Manager, Responsible for rollout, coordination deployment of LTE, implementation for 14 (V6 and V9) countries, ACCV6, Charging, Billing, VAS, Comptel (Mediator) ARCUS, IT (CIO and CTO), SAPC (PCRF), IPBB, EPG, EMM and AMDOCS. Coordination with third parties, contract management, alignment with local country management, test implement new features and releases. Build and managing E2E services of a Core Network KPI reporting Tool for T-Mobile International Group based on Nokia Netact OSS platform. 
• Deployment of HPE Non Stop for B2B solutions (pan European countries), offering scalable and high-available systems (B2C markets) 
• DDOS implementation Pan European project Manager, implemented CH and DDOS solution and started with onboarding, Poland, Austria, Romania, Netherlands and UK

Defining, establishment and managed complex the Global Transformation Strategy (Transformation, Upgrade or Modernization) and executing of Transition/Transformation Programs of complex old legacy into state-of-the-art environment (Greenfield Approach). Due diligence of the IT landscape, Building new strategic Data centres, setting up the transformation process, analyses, It environment, tools, teams, reporting, negations, runbooks and product cycle (release management). Implementing business processes, adapting organizational changes, governance, and quality management). 

• Strategically developed the transformation program, setup the detailed process runbooks, pilot?s, mapping third parties. Midrange, solutions, Databases, Apache, HPE, Web, Savi, MQ Clients, Oracle, MSSQL, SAP, AS 400, SAP, Linux, SQL, ESXI, DB2
• Consolidation Program (54 Data centers into 3 twin strategic Datacenters). Managing setting up the FMO environment, processes, department and leading the 3rd parties for smooth transformation of the applications towards the strategic datacenters. Established the over 100 applications worldwide (SAP and NON SAP). Managing third parties. 
• Responsible for the migration during the weekend, emergency changes, root cause analyses, managing the third parties, like IBM and TCC. 
• Development and coordination IT strategy Architectural Roadmap (Scalable Database, Security, Business continuity, Java and Middleware, GUI based Development (Eclipse), Oracle, Fusion Middleware, HPE Non Stop architecture, Full Stack Deployment (Devops).

Network Hardware & Software upgrade of voice- data and value-added services, Packet Core Network Harmonization to single Vendor Equipment, Build and managing E2E services of an Core Network KPI reporting Tool for T-Mobile International Group based on Nokia NetAct OSS platform. Deployment of complex Software Development Platform and Lifecycle Management (reduction of Lead Time by using agile methodology). Introduction of Smoke test Strategy, Daily Build (configuration management), Multi-Vendor Issue tracking tools and processes. Knowledge of the Best Practice of Hardware & Licenses for Data Infrastructure Environments. Architecture Management, Service Model Design, Infrastructure Operations Management, Security, Security Risk Assessment, Cloud and Big Data Systems Technical background within: Financial Industry, Data Centres, Embedded, Telecom, Network Infrastructure, Application Development, Data Centres, Energy, Electronic/Installation Technology, Cloud and SAP (HANA). Managing and Setting up Multi-Million Global Customer Portfolio, Transition Projects/Programs up to 50 million Euros and 100 FTE?s. Collaboration, Advising Higher Management in several topics like Strategic Roadmap, Implementing restructuring Organizations structure, Business Model, Strategic Partnership, Vendor Management. Contract, Service. Establishment of two High Tech Data Centres (DC Network, Midrange, Managed Workplace Infrastructure, Storage, Backup Restore, Oracle Farm, SQL Farm, MySQL Farm, File Store, Active Directory, Remote Desktop Services etc.). Crucial Migration and implementing of a complex ?L3 Network Program Change for Global EON IT Architecture?. Migration of 100 Critical Applications (EON): DC Move of Non-SAP Applications, SAP, Web, Oracle, and MySQL to the new FMO Data Centres. Understanding and co-involved definition of ?Iteraplan id?, Classification of Applications (Black, Grey or White) and security directives 95/46/EC. Competences of latest Migration Tool (Plate Spin, Double Take, Discovery Tools and App-Zero). As the MDC Stream lead / or Program responsible for the Data Centers establishment and transferring the entire EON-Spain / Celesio Infrastructure to HP Data Centers. Including migration of the entire Infrastructure and application landscape.

• Managed implementation to core Lan/Wan/Wi-Lan implementation and migration of 3 sites: Singapore, Auckland and Bangalore (platinum sites). 
• Deployed and or interacted with the following projects: Internet Link, MPLS Link, WAN Aggregation Router, WAN optimization, ADVPN, Core layer, Access layer, Distribution layer, Firewall (new security architecture), Local Proxy, IPAM (new), DC LAN and WLAN 
• Deployment of FMO Infra architecture (Storage, VM, SQL, Oracle, HPE Non-Stop X NS7 series, Load balancer, performance management, availability monitoring, capacity planning, security, SNMP, and web-based manageability software.

• Bid team member, shared responsible for bid documents, price calculation, service level agreements, and contractual amendments. 
• Creation of the Transition- Transformation Migration Strategy, Deployment of the Architecture and Target Environment. Implementing; Transformation Governance, Program Team, PMO, Change Management, Risk Management, Purchase Strategy, Architect Team and team up to 100 Specialist. 
• Coordinated and established entire process for migration of Complex Applications: Application Package process, Run Process, Upgrade Blueprint for Oracle, MSSQL, P2V, P2P, V2V. Successfully migrated the Wave 1 Applications towards the target landscape (110 Applications in total)

Shared Stream Lead Managed Communication Centre (Telephony, WAN, Conferencing, Email, Video Conferencing, Call Centre, Converged users) Deployment of Target Architecture for Celesio, as well as Migration Design Solution Design and Implementation Team, Detailed Datacenter design Service Delivery Process establishment. As the MDC stream lead responsible for: transferring Datacenter services to the Global Service Delivery Organizations. 

• Towerlead for the integration of so called ?White Country? EON Spain to the EON IT Infrastructure. Responsible for 4 streams: SAP Application centralization project, NON-Sap Migration project, Data center establishment including Infrastructure establishment (WAN/LAN) between Germany/Spain and several locations in Spain and File Server migration. 
• Lead workplace integration for the Spain EON and L3 teams (architecture, networks, linux, HPE nonstop HPE servers, Oracle rack storage, vm, wintel, sql. citrix, sql, oracle, etc.

Transition Program Manager

• Program Manager for establishment of twin high-tech Future Mode Operations Datacentres: Leading virtual international teams, to setup the Infrastructure Environment (Midrange, Electrical and Spacing datacenter solution, Wintel, Database, Storage, and Virtualization). In charge of the DC LAN project (including LAN- WAN). Migration of the legacy DC network With the FMO environment. Migration of Layer 3. Migration of complex customer IT landscape for a very demanding customer, Outsourcing IT landscape of customer in France and Spain. Handing the entire new Future Mode Of operation towards the Line Organization, Best shore enablement towards India, Strategic Portfolio Management for the other outsourcing contract countries, Financial Forecast, Contract Management, Purchase of Hardware & Software. Project Team varies up to 150 FTE?s, 10 Project Manager, Labor 6 million Euros, and Hardware & Software up to 30 ME 
• Design and project setup of SCCM servers and workplace management for 5000 workplace European wide EON countries. Successfully integrated blueprint of establishment of the new future proof workplace management. 
• Manage a team of SME?s to be FMO ready; Backup & Restore, DBA, Sql, Wintel, Linux, DC Networks, WAN, Citrux, etc.
• Migration of 100 Critical Applications (EON): DC Move of Non SAP Applications, SAP, Web, Oracle, and MySQL to the new FMO Datacentre. Understanding and co-involved definition of ?Iteraplan id?, Classification of Applications (Black, Grey or White) and security directives 95/46/EC. Competences of latest Migration Tool (Plate Spin, Double Take, Discovery Tools and App-Zero). As the MDC Stream lead / or Program responsible for the datacentre establishment and transferring the entire EON-Spain / Celesio Infrastructure to HP datacentre. Including migration of the entire Infrastructure and application landscape.
  • Leading project for 128 Critical Application Migration Project. Applications need to be logically migrated from a CMO datacentre to the new FMO datacentre. 
  • HP Application landscape responsibility is up to layer OSI layer 5. EON applications are: SAP, Web, Oracle and MSSQL. 
  • Leading the entire technical team of UNIX, Linux, WEB, and Linux, Wintel, Architects and others. 
  • Reporting within the Executive Account Steering Committee. 
  • This project has high visibility with the Customer (EON), involved international teams (EO Domain and EON Demand organization.

• Responsible for Web Application and Hosting Service. Managing 3 large business critical end-to-end customer projects for; BDO, Gemnet and Delta Lloyd Insurance.
• End-to-end responsible for the portfolio of Web Application and Hosting Services. The customer portfolio existed of 15 large customers and about 100 midsize customers. We have established a turnover of about €3 Million Euros.
• Setting up processes for project management, Service Delivery and Quality Management Process. Improved and implemented new processes in managing the internal factories and the financial flow.
• Responsible for implementation, optimization and the quality insurance of the Project Office.
• Owner of business cases, SLA Management, responsible for the forecast, purchase strategy, maintenance, regulations regarding quality insurance (SAS 70), security and stakeholder management.
• Commercially responsible for changes and positioning of new products at the existing customers, managing (6 project leaders).
• Successfully answered 2 major European Tenders (business value €50 Million). The content of the tenders was new proposition for; maintenance, change management, quality insurance, test method (Tmap) and secured environment for customers. (Development methods based on RUP, and SCRUM).

KPN ITNL(Via KPN), Den Haag Ad- Interim Transition Manager

KPN ITNL outsourced their entire data centre and application hosting organisation to Getronics organisation. Within this project Veysel was responsible for the entire transition.

• Manage and reorganise the application management services organisation to Getronics organisation. Understanding the current processes methods and tooling within KPN.
• Act as the mediator to the Program (GAP analyse, advise and define the strategy) to the supply and demand organisation.
• Act as the strategic decision maker in the definition of the transition project data centre and application hosting.
• Responsible for the reorganisation of the current support team, started investigation of the processes within the KPN ITNL organisation, delivered the strategy for the transition project (Project Brief).
• Implemented ITIL, ASL, BISL, CMMI processes maintenance team,
• Extended the team with 30%.
• Introduced, implemented and launched new services.
• Setup and agreed new acceptance procedure for new projects, leading different critical maintenance projects,
• Introduced new service method and intake process (1st, 2nd and 3rd line support),
• Quality improvement for the services; housing and data centre services.
• Due diligence analyses and advice the program how to proceed from present mode of operations towards future mode of operations. Responsible for the entire hosting services Portfolio. Directly managed a team of 24 dedicated employees. Managing the support team for Data Centre Management.
• Manage the transition of this team to Getronics organisation

• Joulz is an Independent Service Integrator for Energy Infrastructure and Power Plants Solutions. In several locations like Utrecht and Rotterdam Joulz act also as the Energy Gas, Cable and Infrastructure Coordinator.
• In the position of Portfolio Manager, my responsibilities were, managing the entire project portfolio for the region of Utrecht like setting up 10KVA transformer energy and electrical supply of datacenters and locations, deploy of new power cables (including complex tunnel constructions, coordination (20 different stakeholders) of movement of cables. Interaction and alignment with City Hall Utrecht, NS, constructors and Rijksdienst was part of my tasks.  
• In the role of Bid Manager I was responsible for: offering the Setting up a Plant in Rotterdam for Eneco. Hereby we have introduced complete new system integration model with third parties constructions agents. Partnership with Engineering Partner and Project Office.
• Bid Manager Data center: Part Installation of the Entire Electricity design & implementation of the high-middle voltage.

• Responsible for Web Application and Hosting Service. Managing 3 large business critical end-to-end customer projects for; BDO, Gemnet and Delta Lloyd Insurance.
• End-to-end responsible for the portfolio of Web Application and Hosting Services. The customer portfolio existed of 15 large customers and about 100 midsize customers. We have established a turnover of about ?3 Million Euros. 
• Setting up processes for project management, Service Delivery and Quality Management Process. Improved and implemented new processes in managing the internal factories and the financial flow. 
• Responsible for implementation, optimization and the quality insurance of the Project Office. 
• Owner of business cases, SLA Management, responsible for the forecast, purchase strategy, maintenance, regulations regarding quality insurance (SAS 70), security and stakeholder management.
• Commercially responsible for changes and positioning of new products at the existing customers, managing (6 project leaders). 
• Successfully answered 2 major European Tenders (business value ?50 Million). The content of the tenders was new proposition for; maintenance, change management, quality insurance, test method (Tmap) and secured environment for customers. (Development methods based on RUP, and SCRUM).

KPN ITNL outsourced their entire data centre and application hosting organisation to Getronics organisation. Within this project Veysel was responsible for the entire transition. 

• Manage and reorganise the application management services organisation to Getronics organisation. Understanding the current processes methods and tooling within KPN. 
• Act as the mediator to the Program (GAP analyse, advise and define the strategy) to the supply and demand organisation. 
• Act as the strategic decision maker in the definition of the transition project data centre and application hosting. 
• Responsible for the reorganisation of the current support team, started investigation of the processes within the KPN ITNL organisation, delivered the strategy for the transition project (Project Brief). 
• Implemented ITIL, ASL, BISL, CMMI processes maintenance team
• Extended the team with 30%. 
• Introduced, implemented and launched new services. 
• Setup and agreed new acceptance procedure for new projects, leading different critical maintenance projects 
• Introduced new service method and intake process (1st, 2nd and 3rd line support).
• Quality improvement for the services; housing and data centre services. 
• Due diligence analyses and advice the program how to proceed from present mode of operations towards future mode of operations. Responsible for the entire hosting services Portfolio. Directly managed a team of 24 dedicated employees. Managing the support team for Data Centre Management. Manage the transition of this team to Getronics organisation.

In the role of Program Manager Veysel was responsible for migrating the legacy product Opera towards a WEB based Product, a highly innovative project covering 21 insurance products:

• Managing the contract, project scope and architecture with external partners.
• Responsible for the design and implementation of interaction design, high-level architecture, web services and output services.
• Positioning Getronics consultancy and their products within Fortis.
• Established a SWOT analyse, business case

Fortis Insurance Netherlands (via KPN), Utrecht

Ad Interim Overall Release Manager and Chairman Change Board

Responsible for managing supply chain and implementing 2 overall releases in the Fortis Organisation. Each release consisted of about 100 change request. Coordinating 25 release managers, chairman change management process.

• Implemented different improvement processes and established a Project Board. ITIL, ASL and BISL.
• CMMI investigation and measurement, Lean and Mean assessment and the values for the company, Improved lifecycle management. Successfully managed to implement 2 large overall releases towards the production phase.

• Managing 5 different suppliers and coordination towards the internal organization
• Technical vendor management: negotiations and clarifications with the network element suppliers and the team of TAM’s.
• Introduced Research and Development describing the entire process about how to manage the project.
• Implemented the project management methodology Agile Scrum.

Interim Manager World Wide Defect Tracking Team Siemens Mobiles (BenQ)

• Managing a team of 9 first, second and third line support engineers on defect management, user management, database support, migration and synchronization projects.
• Responsible for Clear Case Databases for all worldwide mobile projects support.
• Introduced new process to handle the China Project. Solved project conflicts with Chinese factory/supplier.

Senior Project Manager Siemens Mobiles (BenQ)

Responsible for managing the entire UMTS 3G Tools Projects related to the new mobile platform of Siemens Mobiles. Responsible for 25 small/medium size projects.

• Managing a multi-culture team of 40 in Poland Germany and Brazil.
• Involved in requirement management/Operator requirement (feature list development). Software development (RAD/DSDM, .net (embedded as well higher programming language), C++ en UML/RUP). Test Driven Development, Prince 2, PM BOK, Siemens Project Management Processes and methods, Failure Tracking Process.
• Managing and working with a separate team to setup the entire Universal USB Driver development and Microsoft certification.
• Developed 30 applications for factory purposes, Software Upload Tool Worldwide.

• Responsible for; maintenance, helpdesk, defining new services, defining new products, release management, migration, implementing and roll out of the applications.
• Initiating new tools/applications services and business development, managing a team of 15 technical specialists.
• Answering RFI’s and RFQ’s and presenting the entire product Portfolio worldwide to Global Customers.
• Solution proposed and for Prepaid Payment Solution for Ben (T-Mobile). Intensive, architectural discussions, adapting standard Prepaid Payment Solution into the Ben architect.
• Sales turnover was €15 Million on an annual basis.
• Implemented SMS backup and restore solution for 1-to 1 (UK).
• SMS bulk solution implemented and sold more than 30 telecom operators, like Telefonica, Orange etc.
• Implemented adaptation of the Prepaid Payment Solution of CMG/Logica for Orange France.
• Solutions adaptation of solution for payment solution together with Cap Gemini France, for the customer Dutchtone
• Implemented trail for German Media and T-Mobile for game SMS Jede Sekunde Zählt.
• Implemented and commercially leaded the entire solutions towards different operators Worldwide. The solution introduced: SMS content management, Payment, SMS gaming, Wireless Portal (MMS, SMS, CBS and Mobile Email), Cell Broad Cast Emergency system for the government.

• Responsible for the realization of the datacenter in Amstelveen. The project team existed out of; IP architects, Building engineers, and switching engineers.
  • The Project Team existed of six internal Project Leaders, 20 project members, (Project budget: €5 Million)
  • Project deliverables: new release implementation: billing system, number portability system, mediation system and a data ware house system.

• Expanding the capacity with Cable en Wireless: Realizing a capacity upgrade between C&W and Enertel.
• V12 Software Siemens Switch release upgrade.
• Migration Interconnect Operator Billing release 2.5.1 (Prospero, ICL UK), Project details: 3, 74 men/year; project budget = 180.000 Euro (external); project duration; 6 months; impact IT, DWH, Prospero (Billing) and Business Intelligence.

• DWH Quality of services IBM reports. Project details: 0,5 men/year; project budget 100.000 Euro. Project duration; 2 months; impact departments: Mediation system, CBP, DWH and Prospero (Billing).

• Implementation Billing Manager, Dutchtone (Orange)
• Project Manager for billing system implementations, with six project leaders reporting to me. Current projects are FCC (Flexible Charging Center), BSCS Billing System implementation, Roaming, Interconnect, and Number Portability.

• Consultant, AT&T Unisource, Hoofddorp ,the Netherlands and Stockholm, Sweden, June 1997- May 1998 . Worked with the technical testing team, for Customer Care and Billing System (KENAN ARBOR BP). Prepared test plans, and strategies for technical and acceptance tests of the system. Y2K Project Leader for Billing and Customer Care Systems.

• Consultant, Dutch PTT Telecom, Den Haag, the Netherlands, June 1997 - July 1997 (employed by Origin). Implementing the Number Portability Service into the infrastructure of Dutch PTT. Reviving the annexes (contracts between the Dutch PTT Telecom and Supplier)

• Consultant, Dutch PTT Telecom, Den Haag, the Netherlands, January 1997 - June 1997Member of the Dutch Cards testing team with responsibilities to test the new releases of Dutch cards infrastructure.

• Foreman of the wrap up department, Sociale dienst, Groningen, the Netherlands, September 1996 - January 1997. Leading 35 people in the wrap up department.
• Helpdesk, Ad interim IT manager, Landbouw en Beheer, Groningen, the Netherlands, February 1996 - September 1996. Implementing the Office automation project. PTT post employee, Groningen, the Netherlands, July 1995 - February 1996. PTT post employee (working nights). Trainee Dokkumer Vlaggen Centrale, Dokkum, the Netherlands, January 1994 - June 1994. Designing and implementing Electronical full entire measuring and monitoring system to maintain the quality of the produced flags. Used, sensors and high tech solution.
• Trainee Rijdsdienst voor het wegverkeer, Veendam, the Netherlands, March 1993 - June 1993. Project manager remote control of the side office.  Trainee Baas RTV, Assen, the Netherlands, and January 1993 - March 1993. Installing computers, networks and selling electronic equipment’s.