• Conducted interviews to gather information about users? current interaction with the end application.
• Analyzed, prioritized and documented related business processes and workflows.
• Developed and prioritized user acceptance tests.

Project Results:

Prioritized user acceptance tests and workflows for future updates to the MRO software, bringing transparency and time savings for upcoming project.

• Led technical migration of a critical legacy system involving seven system interfaces and database migration.
• Worked closely with product owners to align requirements and priorities.
• Facilitated regular stakeholder meetings to refine requirements and development progress.
• Authored and maintained over 200 detailed user stories to guide development.
• Coordinated and managed user acceptance testing to ensure quality and readiness.

Project Results:

Successfully completed the migration of the MES legacy system and ensured a smooth go-live of the new custom MES. Delivered clear, comprehensive requirements that enabled efficient development and high user satisfaction.

• Guided Salesforce adoption as a change manager and CRM trainer for the European marketing and sales team.
• Managed CRM business intelligence and reporting for global management.

Project Results:

Optimization of internal business processes resulted in over 20% time savings in daily data maintenance and an enhancement of the customized new reporting, which improved decision-making through real-time insights into sales data.

• Leitung der nahtlosen Migration der deutschen Salesforce-Instanz in die neue globale Salesforce-Instanz nach der Fusion des Unternehmens
• Administration von Salesforce Sales, CPQ und Service Cloud und Durchführung von CRM-Schulungen für die DACH-Region
• Durchführung von kundenbezogenen und technischorientierten Produktpräsentationen basierend auf Netstocks Software-Landschaft im Bereich: Demand Forecasting, Inventory Planning und Integrative Business Planning (IBP)

• Consultation, planning, and seamless integration of Amazon PAN EU marketplaces.
• Creation and comprehensive SEO optimization of the product information catalogue. 

Project Results:

Sales increase of the distribution channel by 690% per year by covering and optimizing the Amazon marketplaces, automation of backend processes.

• Analyzed, recorded, and conceptualized the interface between the head PLC control and the MES application server for a production area at the Audi plant in Ingolstadt.
• Tested and ensured smooth data transfer between the MES system and the head PLC control. 
• Documented requirement documents, processes, functional concepts, and specifications.

Project Results:

Successful data exchange and monitoring with connected machines.

Specified an interface for transmitting production-related data from SAP R/3 - PP directly to the control of the KUKA Robot KR 1000 Titan.

• Led a 4-person technical team in the implementation.
• Reduced project risk through proactive measures and project controlling.
• Documented the interface and related processes.

Project Results:

Timely delivery of the critical interface for control and the start of the new just-in-time production line at the main plant in Augsburg.

• Analyzed and modeled business and production processes for traceability in the areas of material procurement, production, and logistics.
• Documented functional concepts, processes, and interface specifications. 

Project Results:

Improved communication and decision-making between different teams and stakeholders, increased efficiency in project execution.