Profile Summary

Dedicated professional with experience in Quality Assurance, Software Testing & Automation, targeting a challenging role in Software Testing expertise in end-to-end activities related to software quality assurance, focusing on process automation 

• Results-oriented Software Automation Quality Analyst with 6.5+ years of experience driving quality engineering initiatives across enterprise e-commerce ecosystems, ensuring seamless customer journeys, payment processing, and order management workflows.
• Skilled in building scalable Selenium-TestNG automation frameworks using Page Object Model (POM), accelerating regression cycles, improving release velocity, and enhancing overall test reliability in Agile delivery environments. 
• Proven expertise in validating complex third-party integrations including payment gateways, compliance systems, logistics platforms, and Salesforce workflows, ensuring secure, accurate, and business-critical data synchronization. 
• Strong track record of partnering with cross-functional stakeholders to establish defect prevention strategies, optimize QA governance, and deliver high-impact releases with minimal production leakage and improved operational stability. 
• Salesforce-certified QA professional with a blend of analytical problem-solving, automation engineering, and domain understanding in e-commerce and digital platforms, enabling faster go-to-market execution and superior end-user experience. 

Core Competencies

• Test Automation Framework Development
• Selenium WebDriver & TestNG Automation
• SFCC Testing
• Salesforce OMS Lightining Platform
• API & Integration Testing (REST/Postman)
• Manual, Functional, Regression & UAT Testing
• Agile Scrum & SDLC/STLC Methodologies
• Defect Lifecycle Management & Jira Tracking
• Cross-Browser & Mobile Compatibility Testing
• E-Commerce & Payment Gateway Validation
• Team Building & Leadership