2021 - today: Developed of a transformative AI-driven automation platform

Place of Work: Vienna

Role: BI Specialist, Data Engineer, Co-Founder

Customer: on request

Tasks:

• Conducted a comprehensive data analysis initiative for a major European corporate client, processing and interpreting large datasets to deliver actionable insights. The project culminated in a detailed 100+ page report providing strategic recommendations leading to outsized efficiency improvements.
• Developed of a transformative AI-driven automation platform for an Austrian HR services startup, focusing on robust data integration and intuitive frontend design. The solution leveraged context-aware web scraping and text extraction to automate 30% of weekly manual workload, delivering significant operational efficiencies.
• Spearheaded the end-to-end development and successful launch of a production-ready mobile app, including full multimodal AI integration and a subscription model, resulting in over 50,000 downloads.

2014 - 2023: Consulted with and delivered high level of support to students

Place of Work: Innsbruck

Role: First Level IT-Support & IT-Support Team Lead

Customer: IT Services (IT-Center) UIBK

Tasks:

• Consulted with and delivered high level of support to students, teachers, and other university staff.
• Conducted interviews with support staff candidates to assess eligibility, coordinated post-interview debriefs.
• Served as a mentor for new staff offering support and guidance throughout their first year and coached team members.