• Management of risk portfolio reviews, including support to bi-weekly OpCos and monthly SteerCo preparation, attendance, and reporting
• Milestone, risk and dependency management, risk analytics report extraction from risk tool and reporting of all project status in Clarity tool
• Responsible for setting monthly budget forecasts, resources, and preparation of financial reporting for all IT Risk programs within Op Risk and Risk Analytics

• Business Consultant for Corporate Office Communications - BoyD milestone tracking, maintenance/review of project plans, protocol preparation, information preparation for project governance, quality reviews, documentation of review processes, workshops, and presentation preparation.
• Community Manager for rollout of TSN (social media platform) for Europe.

• Set up and managed a PMO office to enable Program Head to have full overview of all seven Next Generation IT sub-projects (CRM, ERP, Billing, Dynamic Computing, OS, SSM, IT Lab) including financial status.
• Successfully increased visibility of NG IT Project and Program Office via creation and implementation of effective marketing initiatives to promote the 7 NG IT sub-projects internally. Editorial management of all NG IT communication.

• Researched, created, and submitted a decision paper on Agile methodology to further encourage its adoption as a preferred project methodology throughout the IT landscape of Deutsche Telekom.

• Conducted in-depth market research and gap analysis of 5 work streams in Product Design: illustration/UX, photography, default imagery, wallpaper, and animation with view to identifying future requirements for next version of DT product style guide. Proactively supported IPTV and Web team to finalise T-branded animated wallpapers for mobile proposition for 2011 rollout.

• Maximised ROI at T-Mobile International as Lead Project Manager for the creation and rollout of the company?s first international, KPI based, best practice online knowledge exchange web portal across 10 countries to enable CRM campaign managers to learn and to adopt from best practice campaigns for their regions. Strategic plan consisted of and not limited to:
• Created full business case for the online platform based on core concept.
• Identified KPIs corresponding to targeted CRM categories (cross-and-upsell, retention, revival, loyalty and word of mouth) as part of customer lifecycle and implemented these into platform.
• Defined and deployed analysis tool to monitor overall usage of platform & provided bi-weekly reporting to management.
• Conducted beta testing of platform and successfully trained all CRM campaign managers across the 11 T-Mobile National Companies.
• Produced video tutorial to enable CRM Managers to optimise usage of tool.
• Planned and executed launch of platform at T-Mobile Marketing Summit 2008.

• Successfully project managed change communications for the transition of Vodafone’s local operating companies into Vodafone Global Information Services (GIS) through smooth delivery of robust, targeted communications strategy utilising appropriate communication vehicles to achieve maximum impact (ie creative interactive country-by-country sessions, regular CIO webcasts, monthly updates via creation of new GIS Newsletter and delivery of re-vamped, robust GIS Intranet site).

• Profitably developed and implemented enteo’s first global marketing plan for 2006 addressing both lead generation and awareness creation goals.
• Established PR strategy highlighting analyst relations programme including further presence in Gartner Magic quadrant and case study programme for vertical customers.
• Prepared and executed launch of upsell campaign at Cebit 2006.

• Significantly increased ATI’s product proposition via successful execution of high impact product launches across EMEA with a creative visionary approach.
• Promoted to Head of PR & Marcoms, EMEA, (2003) following successful opening up of new press markets in Russia, Poland, the Nordics, Benelux, Dubai and India, and board partner alliances in Russia, thereby supporting ATI’s European profitability goals which subsequently led to increased global market share.
• Recognised for the highly successful launch of DX9 generation of VPUs in July 2002 using full marketing mix, resulting in over 200 product awards, and significantly elevated ATI’s brand awareness across EMEA.
• Significantly increased brand recognition via online advertising campaign and boosted understanding of ATI’s business model in the Nordics, Russia and Poland amongst the press by implementing joint quarterly ATI/partner/press workshops. 

Enhanced Macromedia’s profile as web publishing and e-Business player within EMEA by 50% via implementation of robust corporate communications initiatives and AR relations.