Qualitätsmanagement, Qualitätssicherung, APQP, Reklamationsmanagement, Lieferantenmanagement
Aktualisiert am 04.07.2024
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 07.07.2024
Verfügbar zu: 100%
davon vor Ort: 100%
Reklamationsmanagement
Qualitätsmanagement
Lieferantenmanagement
8D
German
mother tongue
English
negotiable

Einsatzorte

Einsatzorte

Deutschland, Österreich, Schweiz

Sehr geehrte Damen und Herren

 

Ich bin grundsätzlich in der EU und Welt-Weit auf Anfrage einsetzbar.

 

 

möglich

Projekte

Projekte

2 Jahre 3 Monate
2018-10 - 2020-12

Quality management workshop

Trainer
Trainer
  • Quality management workshop including applied exercises, final exam and certificate.
  • Results and success: Further training after the pilot project
BBRZ Reha
Vienna
1 Jahr 1 Monat
2019-03 - 2020-03

Preparation of a structured quality-, supplier- and complaint management

Deputy Quality Director
Deputy Quality Director

  • Support ofsupplier audits and qualification of suppliers
  • Creating of key performance indicators (KPI`s) in the quality management
  • Revision of audit checklists 
  • Results and success: Successful certification according to 9001: 2016

pro-beam GmbH & Co. KGaA
Burg nearby Magdeburg
1 Jahr 3 Monate
2018-10 - 2019-12

Supervision and further development of quality management

Consulting in quality management
Consulting in quality management

  • support for requalification of ISO9001
  • creation of key figures, revision of internal audit checklists
  • revision of change management
  • complaint processing and training process, preparation of knowledge management
  • Results and success: Successful certification according to 9001: 2016

Dataform Print GmbH
Großebersdorf (Austria)
9 Monate
2018-02 - 2018-10

Supplier Audits and Supplier Qualifications

Supplier Quality Director
Supplier Quality Director
  • Supplier Audits and Supplier Qualifications including the approval for new suppliers
  • Support and developing of current suppliers
  • Claims
  • Supplier visits in Europe
  • Work together with the purchasing department and the R&D to create long-term actions (Continuous Improvement Process)
  • Statistical reports
  • Presentation of Monthly and Quarterly Management Reviews
  • Results and success: Successful takeover of the dormant (6M) supplier management and its structure
LivaNova Deutschland GmbH
Munich
1 Jahr 1 Monat
2017-02 - 2018-02

Rework of supplier audits Checklists

Deputy Quality Director
Deputy Quality Director

  • Rework of supplier audits Checklists and do a reorientation of the complaint?s management
  • Creation of failure catalogues and support of the quality leader
  • Claim support for repeat claims and new topics
  • supplier and customer liaison and support (German- and English-speaking regions)
  • fault management (monitoring of 8D reviews, documentation) 
  • Results and success: Reduction of complaints, through intensive analysis and customer involvement

Stoppani AG
Neuenegg (near Bern)
6 Monate
2016-08 - 2017-01

Supplier development according to the quality

Quality Director
Quality Director

  • Q:help support for the customer Daimler
  • Project manager for the customer Volvo
  • Results and success: Further development of a supplier for a new delivery release

Jiangnan Mould & Plastic Technology Co., LTD.
Peking, China
1 Jahr 4 Monate
2015-04 - 2016-07

Claim support for repeat claims and new topics

Quality Manager
Quality Manager

  • supplier and customer liaison and support (German- and Englishspeaking regions)
  • fault management (monitoring of 8D reviews, documentation)
  • cooperation with Daimler Trucks and Passenger cars
  • Results and success: Main in charge for a project to exit Q:help3, succeeded to Q:help1; Permanent

BorgWarner (Automotive)
Oberboihingen
3 Jahre
2012-01 - 2014-12

Supplier and customer service

Quality Manager
Quality Manager
  • Supplier and customer service (German and English-speaking area)
  • error management (monitoring of 8D meetings, documentation)
  • sampling (automotive standards, internal provisions)
  • establishment and monitoring of qualifications (automatic welding machines, measurement systems)
  • cooperation with quality assurance
  • supply chain management
  • procurement, logistics and management Establishing the Intranet Q presence for the company
  • Manufactures: Airbags complete
iSi Automotive (Automotive)
Vienna
1 Jahr 1 Monat
2011-01 - 2012-01

Preparing configuration management

Configuration Manager
Configuration Manager
  • establishing a release process of parts and components and training (approx. 60 employees)
  • establishing required customer documentation in collaboration with programme management
  • Manufactures: Helicopter drones and mine detectors
Schiebel (aeronautics)
Vienna
1 Jahr 1 Monat
2010-01 - 2011-01

Attendance of validations

Quality Manager
Quality Manager
  • establishing a bug tracking database including categorisation for complaint management
  • statistical analyses 
  • establishing a key indicator system for quality management
  • Manufactures: Hand and foot prostheses
Otto Bock (medical technology)
Vienna
1 Jahr 1 Monat
2009-01 - 2010-01

Support in the course of changing to SAP

Technician
Technician
  • Projects
  • support in the course of changing to SAP with respect to spare parts, technical translation (German-English) of spare parts
  • Reconciliations with the programmes: SiS, Excel and SAP, gathering information (timeliness, price, ?) from suppliers in the German and English-speaking area 
  • Manufactures: Cigarettes
JTI/Austria Tabak (tobacco industry)
Hainburg a.d. Donau, Austria
5 Jahre 1 Monat
2003-01 - 2008-01

SAP support for work preparation

Quality Manager
Quality Manager
  • SAP support for work preparation (material master data, part lists and work plans) and quality management
  • supporting manufacturing in order to obtain ISO 9001:2004
  • establishing quality-relevant documents required for manufacturing a product
  • REFA
  • statistics
  • establishing operating manuals for plants, systems and facilities developed by Electrovac AG
  • Manufactures: Rod controller (heating plates), click controller for coffee machines, oxygen sensors
Electrovac AG (electrical industry)
Klosterneuburg, Austria
1 Jahr 1 Monat
2002-01 - 2003-01

Advanced quality management

Quality Manager
Quality Manager
  • customer service with respect to all quality-related issues
  • handling of complaints
  • establishing and dealing with initial sampling reports
  • business trips in Austria and abroad in order to monitor
  • coordinate and improve production
  • Manufactures: Radio covers
Amtec Ges.m.b.H (automotive industry)
Vienna, Austria
5 Jahre 1 Monat
1997-01 - 2002-01

Entry into quality assurance

Quality Inspector
Quality Inspector
  • measuring equipment monitoring
  • establishing programmes for measurement machine coordinates (KMM)
  • initial sampling (customer, internal)
  • internal auditing
  • employee training with respect to handling measuring equipment
  • Manufactures: Wheel hubs, cast aluminum, brake systems
CNC-Metall Ges.m.b.H (automotive industry)
Vienna, Austria
2 Jahre 1 Monat
1995-01 - 1997-01

Operating CNC controlled lathes

CNC Programmer
CNC Programmer
  • Operating CNC controlled lathes and milling machines and their maintenance
  • Manufactures: Cast aluminum, brake systems
Wabco (automotive industry)
Vienna, Austria

Aus- und Weiterbildung

Aus- und Weiterbildung

Professional Education
2019 - 2020
Fork-lift license and Crane license

2006 - 2009
Technical University Int. Business and Engineering part time programme (Vienna) / BSc

2003 - 2003
English course in New Zealand (2 months)

1998 - 2002
Business and Engineering - part time programme, specialisation on QM (Vienna) / Ing.

1997 - 1999
Foreman - part time programme (Vienna) / Mst.

1987 - 1991
Vocational School for Toolmakers (Vienna)

Personal Certificates by Quality Austria

  • Quality management and applied statistics
  • Quality engineer QII
  • Quality engineer ST
  • System-responsible quality management

Kompetenzen

Kompetenzen

Top-Skills

Reklamationsmanagement Qualitätsmanagement Lieferantenmanagement 8D

Schwerpunkte

Quality management
Supplier management
Quality assurance
Training

Aufgabenbereiche

8D
APQP
MS Office
SAP
Visio

Produkte / Standards / Erfahrungen / Methoden

Windows incl. Office and Visio
Advanced skills
AutoCAD
Basis skills
SOLIDWORKS
Basis skills

Profile
25 years of experience in quality assurance and quality management (automotive industry 20 years and medical technology 3 years)

  • Standard experience: ISO 9001:2015; IATF 16949:2016; ISO 13485:2016 
  • Claim management with the tools: 8D Report, FMEA; A3 Solution page; Ishikawa; 5Why; ? 
  • Supplier- and customer support in Europe and Asia 
  • Supplier Audits and qualification 
  • Creating a Quality Management Manual (QMM) 
  • Create and training of process flows 


Previous locations:

  • Austria
  • Germany
  • Switzerland
  • China 
  • (world-wide on request)

Technical know-how
  • Manufacturing a punch-bending tool and coordination on punching machines and fiction presses 
  • Injection mould in combination to injection machines 
  • Turning and milling machines: Conventional and CNC controlled 
  • Welding: inert gas, oxy-fuel and electric 
  • Preparation of work and test instructions as well as operating instructions in the course of work preparation 
  • The reading of technical drawings and specifications with the associated standards 
  • Professional handling of measuring equipment


ERP User Skills

  • SAP: material master data, work plans, part lists, Q modules (Website on request) 
  • SiS: experience after changing to SAP (Website on request) 
  • Pro Alpha: materials management (Website on request) 
  • IN ERP (Website on request) 


Other
Customer Experience on request.

Branchen

Branchen

  • Automotive
  • Aviation
  • Luxury food
  • Electrical industry
  • Plant engineering
  • Medical technology

Einsatzorte

Einsatzorte

Deutschland, Österreich, Schweiz

Sehr geehrte Damen und Herren

 

Ich bin grundsätzlich in der EU und Welt-Weit auf Anfrage einsetzbar.

 

 

möglich

Projekte

Projekte

2 Jahre 3 Monate
2018-10 - 2020-12

Quality management workshop

Trainer
Trainer
  • Quality management workshop including applied exercises, final exam and certificate.
  • Results and success: Further training after the pilot project
BBRZ Reha
Vienna
1 Jahr 1 Monat
2019-03 - 2020-03

Preparation of a structured quality-, supplier- and complaint management

Deputy Quality Director
Deputy Quality Director

  • Support ofsupplier audits and qualification of suppliers
  • Creating of key performance indicators (KPI`s) in the quality management
  • Revision of audit checklists 
  • Results and success: Successful certification according to 9001: 2016

pro-beam GmbH & Co. KGaA
Burg nearby Magdeburg
1 Jahr 3 Monate
2018-10 - 2019-12

Supervision and further development of quality management

Consulting in quality management
Consulting in quality management

  • support for requalification of ISO9001
  • creation of key figures, revision of internal audit checklists
  • revision of change management
  • complaint processing and training process, preparation of knowledge management
  • Results and success: Successful certification according to 9001: 2016

Dataform Print GmbH
Großebersdorf (Austria)
9 Monate
2018-02 - 2018-10

Supplier Audits and Supplier Qualifications

Supplier Quality Director
Supplier Quality Director
  • Supplier Audits and Supplier Qualifications including the approval for new suppliers
  • Support and developing of current suppliers
  • Claims
  • Supplier visits in Europe
  • Work together with the purchasing department and the R&D to create long-term actions (Continuous Improvement Process)
  • Statistical reports
  • Presentation of Monthly and Quarterly Management Reviews
  • Results and success: Successful takeover of the dormant (6M) supplier management and its structure
LivaNova Deutschland GmbH
Munich
1 Jahr 1 Monat
2017-02 - 2018-02

Rework of supplier audits Checklists

Deputy Quality Director
Deputy Quality Director

  • Rework of supplier audits Checklists and do a reorientation of the complaint?s management
  • Creation of failure catalogues and support of the quality leader
  • Claim support for repeat claims and new topics
  • supplier and customer liaison and support (German- and English-speaking regions)
  • fault management (monitoring of 8D reviews, documentation) 
  • Results and success: Reduction of complaints, through intensive analysis and customer involvement

Stoppani AG
Neuenegg (near Bern)
6 Monate
2016-08 - 2017-01

Supplier development according to the quality

Quality Director
Quality Director

  • Q:help support for the customer Daimler
  • Project manager for the customer Volvo
  • Results and success: Further development of a supplier for a new delivery release

Jiangnan Mould & Plastic Technology Co., LTD.
Peking, China
1 Jahr 4 Monate
2015-04 - 2016-07

Claim support for repeat claims and new topics

Quality Manager
Quality Manager

  • supplier and customer liaison and support (German- and Englishspeaking regions)
  • fault management (monitoring of 8D reviews, documentation)
  • cooperation with Daimler Trucks and Passenger cars
  • Results and success: Main in charge for a project to exit Q:help3, succeeded to Q:help1; Permanent

BorgWarner (Automotive)
Oberboihingen
3 Jahre
2012-01 - 2014-12

Supplier and customer service

Quality Manager
Quality Manager
  • Supplier and customer service (German and English-speaking area)
  • error management (monitoring of 8D meetings, documentation)
  • sampling (automotive standards, internal provisions)
  • establishment and monitoring of qualifications (automatic welding machines, measurement systems)
  • cooperation with quality assurance
  • supply chain management
  • procurement, logistics and management Establishing the Intranet Q presence for the company
  • Manufactures: Airbags complete
iSi Automotive (Automotive)
Vienna
1 Jahr 1 Monat
2011-01 - 2012-01

Preparing configuration management

Configuration Manager
Configuration Manager
  • establishing a release process of parts and components and training (approx. 60 employees)
  • establishing required customer documentation in collaboration with programme management
  • Manufactures: Helicopter drones and mine detectors
Schiebel (aeronautics)
Vienna
1 Jahr 1 Monat
2010-01 - 2011-01

Attendance of validations

Quality Manager
Quality Manager
  • establishing a bug tracking database including categorisation for complaint management
  • statistical analyses 
  • establishing a key indicator system for quality management
  • Manufactures: Hand and foot prostheses
Otto Bock (medical technology)
Vienna
1 Jahr 1 Monat
2009-01 - 2010-01

Support in the course of changing to SAP

Technician
Technician
  • Projects
  • support in the course of changing to SAP with respect to spare parts, technical translation (German-English) of spare parts
  • Reconciliations with the programmes: SiS, Excel and SAP, gathering information (timeliness, price, ?) from suppliers in the German and English-speaking area 
  • Manufactures: Cigarettes
JTI/Austria Tabak (tobacco industry)
Hainburg a.d. Donau, Austria
5 Jahre 1 Monat
2003-01 - 2008-01

SAP support for work preparation

Quality Manager
Quality Manager
  • SAP support for work preparation (material master data, part lists and work plans) and quality management
  • supporting manufacturing in order to obtain ISO 9001:2004
  • establishing quality-relevant documents required for manufacturing a product
  • REFA
  • statistics
  • establishing operating manuals for plants, systems and facilities developed by Electrovac AG
  • Manufactures: Rod controller (heating plates), click controller for coffee machines, oxygen sensors
Electrovac AG (electrical industry)
Klosterneuburg, Austria
1 Jahr 1 Monat
2002-01 - 2003-01

Advanced quality management

Quality Manager
Quality Manager
  • customer service with respect to all quality-related issues
  • handling of complaints
  • establishing and dealing with initial sampling reports
  • business trips in Austria and abroad in order to monitor
  • coordinate and improve production
  • Manufactures: Radio covers
Amtec Ges.m.b.H (automotive industry)
Vienna, Austria
5 Jahre 1 Monat
1997-01 - 2002-01

Entry into quality assurance

Quality Inspector
Quality Inspector
  • measuring equipment monitoring
  • establishing programmes for measurement machine coordinates (KMM)
  • initial sampling (customer, internal)
  • internal auditing
  • employee training with respect to handling measuring equipment
  • Manufactures: Wheel hubs, cast aluminum, brake systems
CNC-Metall Ges.m.b.H (automotive industry)
Vienna, Austria
2 Jahre 1 Monat
1995-01 - 1997-01

Operating CNC controlled lathes

CNC Programmer
CNC Programmer
  • Operating CNC controlled lathes and milling machines and their maintenance
  • Manufactures: Cast aluminum, brake systems
Wabco (automotive industry)
Vienna, Austria

Aus- und Weiterbildung

Aus- und Weiterbildung

Professional Education
2019 - 2020
Fork-lift license and Crane license

2006 - 2009
Technical University Int. Business and Engineering part time programme (Vienna) / BSc

2003 - 2003
English course in New Zealand (2 months)

1998 - 2002
Business and Engineering - part time programme, specialisation on QM (Vienna) / Ing.

1997 - 1999
Foreman - part time programme (Vienna) / Mst.

1987 - 1991
Vocational School for Toolmakers (Vienna)

Personal Certificates by Quality Austria

  • Quality management and applied statistics
  • Quality engineer QII
  • Quality engineer ST
  • System-responsible quality management

Kompetenzen

Kompetenzen

Top-Skills

Reklamationsmanagement Qualitätsmanagement Lieferantenmanagement 8D

Schwerpunkte

Quality management
Supplier management
Quality assurance
Training

Aufgabenbereiche

8D
APQP
MS Office
SAP
Visio

Produkte / Standards / Erfahrungen / Methoden

Windows incl. Office and Visio
Advanced skills
AutoCAD
Basis skills
SOLIDWORKS
Basis skills

Profile
25 years of experience in quality assurance and quality management (automotive industry 20 years and medical technology 3 years)

  • Standard experience: ISO 9001:2015; IATF 16949:2016; ISO 13485:2016 
  • Claim management with the tools: 8D Report, FMEA; A3 Solution page; Ishikawa; 5Why; ? 
  • Supplier- and customer support in Europe and Asia 
  • Supplier Audits and qualification 
  • Creating a Quality Management Manual (QMM) 
  • Create and training of process flows 


Previous locations:

  • Austria
  • Germany
  • Switzerland
  • China 
  • (world-wide on request)

Technical know-how
  • Manufacturing a punch-bending tool and coordination on punching machines and fiction presses 
  • Injection mould in combination to injection machines 
  • Turning and milling machines: Conventional and CNC controlled 
  • Welding: inert gas, oxy-fuel and electric 
  • Preparation of work and test instructions as well as operating instructions in the course of work preparation 
  • The reading of technical drawings and specifications with the associated standards 
  • Professional handling of measuring equipment


ERP User Skills

  • SAP: material master data, work plans, part lists, Q modules (Website on request) 
  • SiS: experience after changing to SAP (Website on request) 
  • Pro Alpha: materials management (Website on request) 
  • IN ERP (Website on request) 


Other
Customer Experience on request.

Branchen

Branchen

  • Automotive
  • Aviation
  • Luxury food
  • Electrical industry
  • Plant engineering
  • Medical technology

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