Senior Management Consultant with 25+ years of experience in IT. Specialized in pre-project setups, RFXs, cloud architectures, project business cases.
Aktualisiert am 17.11.2025
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 11.01.2026
Verfügbar zu: 100%
davon vor Ort: 50%
Pre project setup
cloud architecture
Eskalationsmanagement
Projektmanagement
Demand Management
ServiceNow
Service-Management
ITIL V2
Requirements Engineering
English
Fluent

Einsatzorte

Einsatzorte

Deutschland
möglich

Projekte

Projekte

9 years 9 months
2016-03 - now

Management of customer IT requirements

IT Demand Manager E-Business & Business Partner CTO
IT Demand Manager E-Business & Business Partner CTO
Strategic partner for KION business regarding all IT related topics Designing innovative technologies and tailored IT solutions
  • Focus on collaboration, transparency, and expertise to achieve the best results and ensure long-term success
  • CTO IT project portfolio management
  • Management of customer IT requirements
  • High-level solution designs for e-business and digitalization solutions
  • Ensuring specification of requirements and solution designs
  • Further development of global IT architecture

KION Information Management Services GmbH
4 years 9 months
2011-06 - 2016-02

Project management for the e-commerce platform

Management Consultant
Management Consultant
  • Project management for the e-commerce platform of BAUHAUS GmbH including CRM, system monitoring, load and performance tests, service management, test automation, and customer management
  • Organizational development for the operational management of a foreign exchange trading platform within DZ BANK

BridgingIT GmbH
7 months
2010-11 - 2011-05

Implementation of the 2012 Olympics sales platform on time and within budget

Project Manager
Project Manager
  • Project manager of the company?s largest e-commerce project (approx. 20 project employees, approx. 2 million ? project volume)

Deutsches Reisebüro GmbH
1 year 11 months
2009-01 - 2010-11

IT Business Solutions Management

Team Leader
Team Leader
  • Technical and disciplinary leadership of 13 program managers, project leaders, and requirements managers
  • IT portfolio and capacity planning for projects with an annual budget of over 20 million ?
  • Coordination of all IT issues between Thomas Cook AG and sister companies in France, Belgium, and the Netherlands

Thomas Cook AG
7 years 8 months
2001-05 - 2008-12

IT management consulting

Various roles
Various roles
  • Various roles including team coordination, senior consultancy, and project management, focusing on ITSM programs, offshore service management, and IT management consulting

Lufthansa Systems AS GmbH
1 year
2000-04 - 2001-03

Business plan development

Co-founder and Shareholder
Co-founder and Shareholder
  • Negotiations with venture capital firms
  • IT infrastructure development
  • Implementation of the company portal and its interfaces

on Request
Hamburg
4 years 1 month
1996-04 - 2000-04

Establishment of an Internet Service Provider

Founder and Managing Partner
Founder and Managing Partner
  • Customer sales and marketing
  • Management of IT infrastructure
  • Leadership of employees
  • Sale of the company and return to Germany

on Request
Miami, USA
1 year 4 months
1995-01 - 1996-04

Project management for large events like street festivals, fairs, etc

Special Events Coordinator and Merchandiser
Special Events Coordinator and Merchandiser
  • Sales of special event customer orders
  • Technical leadership of 3 employees
  • Maintenance of merchandising standards in large markets

Coca-Cola Bottling Company, West Palm Beach and Miami, USA

Aus- und Weiterbildung

Aus- und Weiterbildung

1997
Master of Business Administration (MBA)
Barry University, Miami, USA.

1994
Bachelor of Science (BS) with a focus on Business
Barry University, Miami, USA.

1989
American High School Diploma
Institute Rosenberg, St. Gallen, Switzerland.

Further Education

  • ITIL Certificate
  • Certified Professional for Requirements Engineering (CPRE)
  • Project Management Certificate
  • Agile Project Methods
  • BPMN 2.0
  • TOGAF

Kompetenzen

Kompetenzen

Top-Skills

Pre project setup cloud architecture Eskalationsmanagement Projektmanagement Demand Management ServiceNow Service-Management ITIL V2 Requirements Engineering

Produkte / Standards / Erfahrungen / Methoden

Expertise
  • Leadership experience
  • business partnering & demand management
  • project- & portfolio management
  • ITSM according to ITIL
  • TOGAF
  • e-business
  • digitalization
  • IoT
  • Industry 4.0
  • process management
  • crisis management
  • Fluent in English after 10 years of study and work in the USA.


Strengths

  • Goal-oriented
  • pragmatic
  • strong communication skills
  • value-oriented
  • methodical
  • committed
  • flexible
  • willing to learn

Einsatzorte

Einsatzorte

Deutschland
möglich

Projekte

Projekte

9 years 9 months
2016-03 - now

Management of customer IT requirements

IT Demand Manager E-Business & Business Partner CTO
IT Demand Manager E-Business & Business Partner CTO
Strategic partner for KION business regarding all IT related topics Designing innovative technologies and tailored IT solutions
  • Focus on collaboration, transparency, and expertise to achieve the best results and ensure long-term success
  • CTO IT project portfolio management
  • Management of customer IT requirements
  • High-level solution designs for e-business and digitalization solutions
  • Ensuring specification of requirements and solution designs
  • Further development of global IT architecture

KION Information Management Services GmbH
4 years 9 months
2011-06 - 2016-02

Project management for the e-commerce platform

Management Consultant
Management Consultant
  • Project management for the e-commerce platform of BAUHAUS GmbH including CRM, system monitoring, load and performance tests, service management, test automation, and customer management
  • Organizational development for the operational management of a foreign exchange trading platform within DZ BANK

BridgingIT GmbH
7 months
2010-11 - 2011-05

Implementation of the 2012 Olympics sales platform on time and within budget

Project Manager
Project Manager
  • Project manager of the company?s largest e-commerce project (approx. 20 project employees, approx. 2 million ? project volume)

Deutsches Reisebüro GmbH
1 year 11 months
2009-01 - 2010-11

IT Business Solutions Management

Team Leader
Team Leader
  • Technical and disciplinary leadership of 13 program managers, project leaders, and requirements managers
  • IT portfolio and capacity planning for projects with an annual budget of over 20 million ?
  • Coordination of all IT issues between Thomas Cook AG and sister companies in France, Belgium, and the Netherlands

Thomas Cook AG
7 years 8 months
2001-05 - 2008-12

IT management consulting

Various roles
Various roles
  • Various roles including team coordination, senior consultancy, and project management, focusing on ITSM programs, offshore service management, and IT management consulting

Lufthansa Systems AS GmbH
1 year
2000-04 - 2001-03

Business plan development

Co-founder and Shareholder
Co-founder and Shareholder
  • Negotiations with venture capital firms
  • IT infrastructure development
  • Implementation of the company portal and its interfaces

on Request
Hamburg
4 years 1 month
1996-04 - 2000-04

Establishment of an Internet Service Provider

Founder and Managing Partner
Founder and Managing Partner
  • Customer sales and marketing
  • Management of IT infrastructure
  • Leadership of employees
  • Sale of the company and return to Germany

on Request
Miami, USA
1 year 4 months
1995-01 - 1996-04

Project management for large events like street festivals, fairs, etc

Special Events Coordinator and Merchandiser
Special Events Coordinator and Merchandiser
  • Sales of special event customer orders
  • Technical leadership of 3 employees
  • Maintenance of merchandising standards in large markets

Coca-Cola Bottling Company, West Palm Beach and Miami, USA

Aus- und Weiterbildung

Aus- und Weiterbildung

1997
Master of Business Administration (MBA)
Barry University, Miami, USA.

1994
Bachelor of Science (BS) with a focus on Business
Barry University, Miami, USA.

1989
American High School Diploma
Institute Rosenberg, St. Gallen, Switzerland.

Further Education

  • ITIL Certificate
  • Certified Professional for Requirements Engineering (CPRE)
  • Project Management Certificate
  • Agile Project Methods
  • BPMN 2.0
  • TOGAF

Kompetenzen

Kompetenzen

Top-Skills

Pre project setup cloud architecture Eskalationsmanagement Projektmanagement Demand Management ServiceNow Service-Management ITIL V2 Requirements Engineering

Produkte / Standards / Erfahrungen / Methoden

Expertise
  • Leadership experience
  • business partnering & demand management
  • project- & portfolio management
  • ITSM according to ITIL
  • TOGAF
  • e-business
  • digitalization
  • IoT
  • Industry 4.0
  • process management
  • crisis management
  • Fluent in English after 10 years of study and work in the USA.


Strengths

  • Goal-oriented
  • pragmatic
  • strong communication skills
  • value-oriented
  • methodical
  • committed
  • flexible
  • willing to learn

Vertrauen Sie auf Randstad

Im Bereich Freelancing
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Fragen?

Rufen Sie uns an +49 89 500316-300 oder schreiben Sie uns:

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