Senior Management Consultant with 25+ years of experience in IT. Specialized in pre-project setups, RFXs, cloud architectures, project business cases.
Aktualisiert am 27.04.2026
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 27.04.2026
Verfügbar zu: 100%
davon vor Ort: 50%
Pre project setup
Projektmanagement
Interim Manager
Demand Management
ServiceNow
Service-Management
ITIL V2
Requirements Engineering
IT Business Partner
English
Fluent

Einsatzorte

Einsatzorte

Deutschland
möglich

Projekte

Projekte

8 months
2026-01 - now

IT portfolio management

IT Management Consultant and Project Manager
IT Management Consultant and Project Manager
  • IT portfolio management
  • IT demand management and business partnering
  • IT project management
  • IT management consulting
  • ServiceNow (CSM, SPM, ITSM) 
9 years 10 months
2016-03 - 2025-12

Management of customer IT requirements

IT Demand Manager, Business Partner and Project Manager
IT Demand Manager, Business Partner and Project Manager
  • Single point of contact for IT requests from internal customers
  • Independent budgeting, planning, tendering, approval and implementation support of IT projects
  • Independent management of a project portfolio including budget responsibility
  • Requirements management between business units and IT
  • High-level solution design of business and technical architectures aligned with the current IT system landscape and strategy
  • Ensuring requirements specifications and solution designs
  • Further development of the global IT architecture
  • Consulting business departments regarding value-adding IT support
  • Classic and agile project control and coordination of international stakeholders
  • Global interface management between business and IT


PriceFx

  • Scoping and evaluation of a management platform for spare parts pricing
  • Implementation of the SaaS solution Pricefx across multiple releases
  • Integration with several SAP systems of Linde and STILL


ServiceNow (SN)

  • Lead of scoping, tendering, selection and approval of ServiceNow CSM and SPM, in particular demand and portfolio management processes
  • Lead of scoping and tendering for a new ITSM platform (ServiceNow ITSM versus Remedyforce) with four implementation partners each 

KION Information Management Services GmbH
4 years 9 months
2011-06 - 2016-02

Project management for the e-commerce platform

Management Consultant
Management Consultant

BAUHAUS

  • Project leadership for the BAUHAUS e-commerce platform, including CRM, system monitoring
  • load and performance testing, service management, test automation and customer management


DZ Bank

  • Organizational setup for operating a foreign exchange trading platform within DZ Bank, including target operating models, operating manuals, service processes and interfaces
BridgingIT GmbH
7 months
2010-11 - 2011-05

Implementation of the Olympic Games 2012 sales platform

Project Manager
Project Manager
  • Project manager for the largest e-commerce project of the company (approx. 20 project members, project volume approx. EUR 2 million)
  • Implementation of the Olympic Games 2012 sales platform on time and within budget 
Deutsches Reisebüro GmbH
1 year 11 months
2009-01 - 2010-11

IT Business Solutions Management

Team Leader
Team Leader
  • Functional and disciplinary leadership of 13 program managers, project managers and requirements managers
  • IT portfolio and capacity planning for projects with an annual budget of more than EUR 20 million
  • Coordination of all IT topics between Thomas Cook AG and its sister companies in France, Belgium and the Netherlands 
Thomas Cook AG
1 year
2008-01 - 2008-12

Requirements management and project management

Team Coordinator Advanced Cargo Suite
Team Coordinator Advanced Cargo Suite
  • Requirements management and project management for the setup, design and implementation of an ITSM program for the Advanced Cargo Suite for Southwest Airlines
  • Functional leadership of 5 to 10 employees
  • Management of an offshore service provider in India
Lufthansa Systems AG
1 year
2007-01 - 2007-12

Requirements management

Senior Consultant
Senior Consultant
  • Requirements management, project management and implementation of a strategy to shift maintenance and operational processes to an offshore service provider in India 
Lufthansa Systems AG
3 years 1 month
2002-03 - 2005-03

IT management consulting to identify optimization and cost-saving potential

Senior Consultant
Senior Consultant
  • IT management consulting to identify optimization and cost-saving potential within the Lufthansa Group through process analyses, software evaluations and workflow optimizations
  • Identified cost-saving potential of EUR 16.67 million
  • Average achieved customer satisfaction rating of 1.44 
Lufthansa Systems digitizing Competence Center (dCC)
11 months
2001-05 - 2002-03

Project management

Consultant
Consultant
  • Project management for the implementation of the internet module e-VI&VA for the Lufthansa publishing software VI&VA
  • HTML programming
  • Web server administration
  • SAP R/3 and ITS administration 
Lufthansa Systems AG
1 year
2000-04 - 2001-03

Business plan development

Co-founder and Shareholder
Co-founder and Shareholder
  • Development of a business plan
  • Negotiations with venture capital firms
  • Setup of IT infrastructure
  • Implementation of the corporate portal and its interfaces
on Request
Hamburg
4 years 1 month
1996-04 - 2000-04

Establishment of an Internet Service Provider

Founder and Managing Partner
Founder and Managing Partner
  • Customer sales and marketing
  • Management of IT infrastructure
  • Leadership of employees
  • Sale of the company and return to Germany

on Request
Miami, USA
1 year 4 months
1995-01 - 1996-04

Project management for large events like street festivals, fairs, etc

Special Events Coordinator and Merchandiser
Special Events Coordinator and Merchandiser
  • Sales of special event customer orders
  • Technical leadership of 3 employees
  • Maintenance of merchandising standards in large markets

Coca-Cola Bottling Company, West Palm Beach and Miami, USA

Aus- und Weiterbildung

Aus- und Weiterbildung

1997

Master of Business Administration (MBA)

Barry University, Miami, USA


1994

Bachelor of Science (BS) with a focus on Business

Barry University, Miami, USA


1989

American High School Diploma

Institute Rosenberg, St. Gallen, Switzerland


Further Training and Certifications

  • ITIL V2 and V4 certification
  • Certified Professional for Requirements Engineering (CPRE)
  • Project management certification
  • Agile project methods
  • BPMN 2.0
  • COBIT
  • TOGAF

Kompetenzen

Kompetenzen

Top-Skills

Pre project setup Projektmanagement Interim Manager Demand Management ServiceNow Service-Management ITIL V2 Requirements Engineering IT Business Partner

Produkte / Standards / Erfahrungen / Methoden

Expertise

  • IT business partnering
  • demand management
  • project and portfolio management
  • IT service management according to ITIL, COBIT and TOGAF
  • e-business
  • digitalization
  • IoT
  • Industry 4.0
  • process management
  • crisis management
  • English level C2


Strengths

  • Goal-oriented
  • pragmatic
  • strong communication skills
  • value-driven
  • methodical
  • committed
  • flexible
  • eager to learn

Einsatzorte

Einsatzorte

Deutschland
möglich

Projekte

Projekte

8 months
2026-01 - now

IT portfolio management

IT Management Consultant and Project Manager
IT Management Consultant and Project Manager
  • IT portfolio management
  • IT demand management and business partnering
  • IT project management
  • IT management consulting
  • ServiceNow (CSM, SPM, ITSM) 
9 years 10 months
2016-03 - 2025-12

Management of customer IT requirements

IT Demand Manager, Business Partner and Project Manager
IT Demand Manager, Business Partner and Project Manager
  • Single point of contact for IT requests from internal customers
  • Independent budgeting, planning, tendering, approval and implementation support of IT projects
  • Independent management of a project portfolio including budget responsibility
  • Requirements management between business units and IT
  • High-level solution design of business and technical architectures aligned with the current IT system landscape and strategy
  • Ensuring requirements specifications and solution designs
  • Further development of the global IT architecture
  • Consulting business departments regarding value-adding IT support
  • Classic and agile project control and coordination of international stakeholders
  • Global interface management between business and IT


PriceFx

  • Scoping and evaluation of a management platform for spare parts pricing
  • Implementation of the SaaS solution Pricefx across multiple releases
  • Integration with several SAP systems of Linde and STILL


ServiceNow (SN)

  • Lead of scoping, tendering, selection and approval of ServiceNow CSM and SPM, in particular demand and portfolio management processes
  • Lead of scoping and tendering for a new ITSM platform (ServiceNow ITSM versus Remedyforce) with four implementation partners each 

KION Information Management Services GmbH
4 years 9 months
2011-06 - 2016-02

Project management for the e-commerce platform

Management Consultant
Management Consultant

BAUHAUS

  • Project leadership for the BAUHAUS e-commerce platform, including CRM, system monitoring
  • load and performance testing, service management, test automation and customer management


DZ Bank

  • Organizational setup for operating a foreign exchange trading platform within DZ Bank, including target operating models, operating manuals, service processes and interfaces
BridgingIT GmbH
7 months
2010-11 - 2011-05

Implementation of the Olympic Games 2012 sales platform

Project Manager
Project Manager
  • Project manager for the largest e-commerce project of the company (approx. 20 project members, project volume approx. EUR 2 million)
  • Implementation of the Olympic Games 2012 sales platform on time and within budget 
Deutsches Reisebüro GmbH
1 year 11 months
2009-01 - 2010-11

IT Business Solutions Management

Team Leader
Team Leader
  • Functional and disciplinary leadership of 13 program managers, project managers and requirements managers
  • IT portfolio and capacity planning for projects with an annual budget of more than EUR 20 million
  • Coordination of all IT topics between Thomas Cook AG and its sister companies in France, Belgium and the Netherlands 
Thomas Cook AG
1 year
2008-01 - 2008-12

Requirements management and project management

Team Coordinator Advanced Cargo Suite
Team Coordinator Advanced Cargo Suite
  • Requirements management and project management for the setup, design and implementation of an ITSM program for the Advanced Cargo Suite for Southwest Airlines
  • Functional leadership of 5 to 10 employees
  • Management of an offshore service provider in India
Lufthansa Systems AG
1 year
2007-01 - 2007-12

Requirements management

Senior Consultant
Senior Consultant
  • Requirements management, project management and implementation of a strategy to shift maintenance and operational processes to an offshore service provider in India 
Lufthansa Systems AG
3 years 1 month
2002-03 - 2005-03

IT management consulting to identify optimization and cost-saving potential

Senior Consultant
Senior Consultant
  • IT management consulting to identify optimization and cost-saving potential within the Lufthansa Group through process analyses, software evaluations and workflow optimizations
  • Identified cost-saving potential of EUR 16.67 million
  • Average achieved customer satisfaction rating of 1.44 
Lufthansa Systems digitizing Competence Center (dCC)
11 months
2001-05 - 2002-03

Project management

Consultant
Consultant
  • Project management for the implementation of the internet module e-VI&VA for the Lufthansa publishing software VI&VA
  • HTML programming
  • Web server administration
  • SAP R/3 and ITS administration 
Lufthansa Systems AG
1 year
2000-04 - 2001-03

Business plan development

Co-founder and Shareholder
Co-founder and Shareholder
  • Development of a business plan
  • Negotiations with venture capital firms
  • Setup of IT infrastructure
  • Implementation of the corporate portal and its interfaces
on Request
Hamburg
4 years 1 month
1996-04 - 2000-04

Establishment of an Internet Service Provider

Founder and Managing Partner
Founder and Managing Partner
  • Customer sales and marketing
  • Management of IT infrastructure
  • Leadership of employees
  • Sale of the company and return to Germany

on Request
Miami, USA
1 year 4 months
1995-01 - 1996-04

Project management for large events like street festivals, fairs, etc

Special Events Coordinator and Merchandiser
Special Events Coordinator and Merchandiser
  • Sales of special event customer orders
  • Technical leadership of 3 employees
  • Maintenance of merchandising standards in large markets

Coca-Cola Bottling Company, West Palm Beach and Miami, USA

Aus- und Weiterbildung

Aus- und Weiterbildung

1997

Master of Business Administration (MBA)

Barry University, Miami, USA


1994

Bachelor of Science (BS) with a focus on Business

Barry University, Miami, USA


1989

American High School Diploma

Institute Rosenberg, St. Gallen, Switzerland


Further Training and Certifications

  • ITIL V2 and V4 certification
  • Certified Professional for Requirements Engineering (CPRE)
  • Project management certification
  • Agile project methods
  • BPMN 2.0
  • COBIT
  • TOGAF

Kompetenzen

Kompetenzen

Top-Skills

Pre project setup Projektmanagement Interim Manager Demand Management ServiceNow Service-Management ITIL V2 Requirements Engineering IT Business Partner

Produkte / Standards / Erfahrungen / Methoden

Expertise

  • IT business partnering
  • demand management
  • project and portfolio management
  • IT service management according to ITIL, COBIT and TOGAF
  • e-business
  • digitalization
  • IoT
  • Industry 4.0
  • process management
  • crisis management
  • English level C2


Strengths

  • Goal-oriented
  • pragmatic
  • strong communication skills
  • value-driven
  • methodical
  • committed
  • flexible
  • eager to learn

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