IT Consulting / AI & Automation / Technical Implementation
Aktualisiert am 11.08.2026
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 17.08.2026
Verfügbar zu: 100%
davon vor Ort: 100%
Artificial Intelligence (AI)
Technical Consulting
Process Automation
API Integration
REST APIs
Generative AI
LLM
Python
JavaScript
SQL
Webhooks
Workflow Automation
System Integration
Solution Design
Requirements Engineering
Technical Implementation
SaaS
CRM
HubSpot
n8n
Make.com
Technical Project Management
Node.js
German
Muttersprache
English
Verhandlungssicher

Einsatzorte

Einsatzorte

Stuttgart (+500km) Munich (+500km) Würzburg (+500km) Nuremberg (+500km)
Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

1 year
2025-09 - now

Lead operational delivery, technical enablement, and internal solution development

Operations Supervisor & IT Coordinator | Internal Solutions & Automation Python JavaScript Slack API ...
Operations Supervisor & IT Coordinator | Internal Solutions & Automation
  • Lead operational delivery, technical enablement, and internal solution development for an international roadside-assistance operation.
  • Independently identified operational bottlenecks and designed, developed, and deployed a centralized internal operations platform using Python and JavaScript.
  • Built an AI-assisted workforce planner that allocates shifts based on contractual hours, availability, leave, public holidays, non-working days, and full- or part-time status.
  • Developed an intranet, training and monthly refresher platform, and employee self-service dashboard for working-hour tracking and invoice generation.
  • Integrated Slack with 3CX to manage breaks and telephony status and provide live visibility into online/offline status, active calls, after-call work, weather, holidays, and operational alerts.
  • Trained and mentored 60+ employees and standardized onboarding and recurring refresher training across the operation.
  • Reduced customer complaints from 1-2 per day to approximately one complaint over a three-month period through structured coaching, quality assurance, and process redesign.
  • Reduced typical ticket handling time to roughly 3:20 minutes-previously achieved only as a best-case record - while improving punctuality, break adherence, and process accuracy.
Python JavaScript Slack API 3CX REST APIs CRM Google Workspace Make dashboards AI-assisted scheduling
AXA & MAN Truck & Bus
8 months
2025-01 - 2025-08

Delivered CRM, automation, and technical consulting solutions

Co-Founder & CRM Automation Consultant HubSpot Webflow JavaScript ...
Co-Founder & CRM Automation Consultant
  • Delivered CRM, automation, and technical consulting solutions for international clients from discovery through adoption.
  • Designed and customized HubSpot CRM environments around client-specific sales, marketing, and customer-success processes.
  • Built lead-routing, pipeline, lifecycle, email, and customer-journey automations and connected Webflow forms and third-party applications through APIs and webhooks.
  • Translated business requirements into scalable CRM architecture, dashboards, and workflow designs that reduced manual work and improved operational visibility.
  • Delivered user onboarding, technical documentation, training, and post-launch optimization for high-value B2B engagements.
HubSpot Webflow JavaScript REST APIs webhooks workflow automation Google Workspace
1 year 1 month
2023-10 - 2024-10

Built and optimized the company CRM and migrated fragmented Excel-based data

Full Stack Developer | CRM & Business Systems CRM Webflow JavaScript ...
Full Stack Developer | CRM & Business Systems
  • Built and optimized the company CRM and migrated fragmented Excel-based data into structured, centralized workflows.
  • Automated lead capture, routing, follow-up, onboarding, and sales-pipeline processes to improve response speed and visibility.
  • Served as the sole IT support contact for 500+ employees, resolving business-system, software, networking, productivity-tool, email, and VoIP issues.
  • Designed and launched the corporate Webflow website with integrated forms, email workflows, and CRM connectivity.
  • Created reporting dashboards and internal business tools and partnered with management to identify and solve operational inefficiencies.
CRM Webflow JavaScript REST APIs workflow automation VoIP Google Workspace IT support
Modern Living Real Estate
4 months
2023-10 - 2024-01

Advised clients on process optimization

Founder & Business Solutions Consultant
Founder & Business Solutions Consultant
  • Advised clients on process optimization, CRM, digital workflows, customer onboarding, and business-system improvements.
  • Managed projects from discovery and commercial scoping through implementation, reporting, and delivery.
4 years 3 months
2019-08 - 2023-10

Designed and delivered custom web applications

Founder | Automation & Business Solutions Python JavaScript React ...
Founder | Automation & Business Solutions
  • Designed and delivered custom web applications, CRM solutions, workflow automation, dashboards, and API integrations for SMEs and startups.
  • Managed the full solution lifecycle from requirements discovery and architecture through development, deployment, user onboarding, and ongoing support.
  • Provided technical support for cloud tools, software environments, VoIP infrastructure, and business-critical systems.
  • Consulted business owners on digital transformation, process optimization, customer-management frameworks, and scalable technical solutions.
Python JavaScript React Node.js SQL REST APIs CRM Webflow Git
1 year 1 month
2021-08 - 2022-08

Built software supporting editorial and publishing operations

Full Stack Developer JavaScript React Node.js ...
Full Stack Developer
  • Developed internal web applications and scalable front-end and back-end components using JavaScript, React, Node.js, REST APIs, and databases.
  • Built software supporting editorial and publishing operations and improved application stability, performance, and maintainability.
  • Created scripts and tools that streamlined editorial workflows, data imports, and content scheduling.
JavaScript React Node.js REST APIs SQL Git
Mediengruppe Main-Post
3 years 1 month
2013-09 - 2016-09

Developed and improved internal software tools

Development Engineer
Development Engineer
  • Developed and improved internal software tools supporting engineering testing, reporting, and component-validation workflows in R&D.
  • Collaborated with cross-functional engineering teams on requirements, testing, debugging, documentation, and deployment of internal applications.
Mercedes-Benz AG
3 years
2010-09 - 2013-08

aircraft maintenance, repair, inspection, and troubleshooting

Aircraft Maintenance Technician - Apprenticeship
Aircraft Maintenance Technician - Apprenticeship
  • Completed a three-year certified apprenticeship in aircraft maintenance, repair, inspection, and troubleshooting.
  • Worked under strict EASA safety, quality, and documentation standards in a safety-critical engineering environment.
Lufthansa Technik

Aus- und Weiterbildung

Aus- und Weiterbildung

  • Master of Engineering in Information Technology, University of Stuttgart
  • Bachelor of Engineering in Information Technology, University of Stuttgart

Kompetenzen

Kompetenzen

Top-Skills

Artificial Intelligence (AI) Technical Consulting Process Automation API Integration REST APIs Generative AI LLM Python JavaScript SQL Webhooks Workflow Automation System Integration Solution Design Requirements Engineering Technical Implementation SaaS CRM HubSpot n8n Make.com Technical Project Management Node.js

Produkte / Standards / Erfahrungen / Methoden

PROFILE

Solutions-focused technology professional with hands-on experience identifying operational bottlenecks and independently designing, building, and rolling out CRM, automation, and internal business systems. Combines software development with requirements discovery, stakeholder communication, user training, and operational ownership. Delivered Python and JavaScript platforms, API integrations, HubSpot workflows, and process improvements used across teams of 60+ and organizations of 500+ employees. Brings a hands-on, business-focused approach to delivering scalable solutions in international SaaS environments.


CORE SKILLS

Solutions & Delivery:

  • Requirements discovery
  • solution design
  • technical consulting
  • implementation
  • user onboarding
  • training
  • stakeholder management


Automation & Integration:

  • Python
  • JavaScript
  • REST APIs
  • webhooks
  • Slack API
  • 3CX
  • Make
  • workflow automation
  • AI-assisted solutions


CRM & Business Systems:

  • HubSpot
  • CRM implementation
  • lead routing
  • lifecycle automation
  • Webflow
  • Google Workspace
  • VoIP systems


Software Engineering:

  • React
  • Node.js
  • SQL
  • Git
  • web applications
  • dashboards
  • troubleshooting
  • technical documentation

Einsatzorte

Einsatzorte

Stuttgart (+500km) Munich (+500km) Würzburg (+500km) Nuremberg (+500km)
Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

1 year
2025-09 - now

Lead operational delivery, technical enablement, and internal solution development

Operations Supervisor & IT Coordinator | Internal Solutions & Automation Python JavaScript Slack API ...
Operations Supervisor & IT Coordinator | Internal Solutions & Automation
  • Lead operational delivery, technical enablement, and internal solution development for an international roadside-assistance operation.
  • Independently identified operational bottlenecks and designed, developed, and deployed a centralized internal operations platform using Python and JavaScript.
  • Built an AI-assisted workforce planner that allocates shifts based on contractual hours, availability, leave, public holidays, non-working days, and full- or part-time status.
  • Developed an intranet, training and monthly refresher platform, and employee self-service dashboard for working-hour tracking and invoice generation.
  • Integrated Slack with 3CX to manage breaks and telephony status and provide live visibility into online/offline status, active calls, after-call work, weather, holidays, and operational alerts.
  • Trained and mentored 60+ employees and standardized onboarding and recurring refresher training across the operation.
  • Reduced customer complaints from 1-2 per day to approximately one complaint over a three-month period through structured coaching, quality assurance, and process redesign.
  • Reduced typical ticket handling time to roughly 3:20 minutes-previously achieved only as a best-case record - while improving punctuality, break adherence, and process accuracy.
Python JavaScript Slack API 3CX REST APIs CRM Google Workspace Make dashboards AI-assisted scheduling
AXA & MAN Truck & Bus
8 months
2025-01 - 2025-08

Delivered CRM, automation, and technical consulting solutions

Co-Founder & CRM Automation Consultant HubSpot Webflow JavaScript ...
Co-Founder & CRM Automation Consultant
  • Delivered CRM, automation, and technical consulting solutions for international clients from discovery through adoption.
  • Designed and customized HubSpot CRM environments around client-specific sales, marketing, and customer-success processes.
  • Built lead-routing, pipeline, lifecycle, email, and customer-journey automations and connected Webflow forms and third-party applications through APIs and webhooks.
  • Translated business requirements into scalable CRM architecture, dashboards, and workflow designs that reduced manual work and improved operational visibility.
  • Delivered user onboarding, technical documentation, training, and post-launch optimization for high-value B2B engagements.
HubSpot Webflow JavaScript REST APIs webhooks workflow automation Google Workspace
1 year 1 month
2023-10 - 2024-10

Built and optimized the company CRM and migrated fragmented Excel-based data

Full Stack Developer | CRM & Business Systems CRM Webflow JavaScript ...
Full Stack Developer | CRM & Business Systems
  • Built and optimized the company CRM and migrated fragmented Excel-based data into structured, centralized workflows.
  • Automated lead capture, routing, follow-up, onboarding, and sales-pipeline processes to improve response speed and visibility.
  • Served as the sole IT support contact for 500+ employees, resolving business-system, software, networking, productivity-tool, email, and VoIP issues.
  • Designed and launched the corporate Webflow website with integrated forms, email workflows, and CRM connectivity.
  • Created reporting dashboards and internal business tools and partnered with management to identify and solve operational inefficiencies.
CRM Webflow JavaScript REST APIs workflow automation VoIP Google Workspace IT support
Modern Living Real Estate
4 months
2023-10 - 2024-01

Advised clients on process optimization

Founder & Business Solutions Consultant
Founder & Business Solutions Consultant
  • Advised clients on process optimization, CRM, digital workflows, customer onboarding, and business-system improvements.
  • Managed projects from discovery and commercial scoping through implementation, reporting, and delivery.
4 years 3 months
2019-08 - 2023-10

Designed and delivered custom web applications

Founder | Automation & Business Solutions Python JavaScript React ...
Founder | Automation & Business Solutions
  • Designed and delivered custom web applications, CRM solutions, workflow automation, dashboards, and API integrations for SMEs and startups.
  • Managed the full solution lifecycle from requirements discovery and architecture through development, deployment, user onboarding, and ongoing support.
  • Provided technical support for cloud tools, software environments, VoIP infrastructure, and business-critical systems.
  • Consulted business owners on digital transformation, process optimization, customer-management frameworks, and scalable technical solutions.
Python JavaScript React Node.js SQL REST APIs CRM Webflow Git
1 year 1 month
2021-08 - 2022-08

Built software supporting editorial and publishing operations

Full Stack Developer JavaScript React Node.js ...
Full Stack Developer
  • Developed internal web applications and scalable front-end and back-end components using JavaScript, React, Node.js, REST APIs, and databases.
  • Built software supporting editorial and publishing operations and improved application stability, performance, and maintainability.
  • Created scripts and tools that streamlined editorial workflows, data imports, and content scheduling.
JavaScript React Node.js REST APIs SQL Git
Mediengruppe Main-Post
3 years 1 month
2013-09 - 2016-09

Developed and improved internal software tools

Development Engineer
Development Engineer
  • Developed and improved internal software tools supporting engineering testing, reporting, and component-validation workflows in R&D.
  • Collaborated with cross-functional engineering teams on requirements, testing, debugging, documentation, and deployment of internal applications.
Mercedes-Benz AG
3 years
2010-09 - 2013-08

aircraft maintenance, repair, inspection, and troubleshooting

Aircraft Maintenance Technician - Apprenticeship
Aircraft Maintenance Technician - Apprenticeship
  • Completed a three-year certified apprenticeship in aircraft maintenance, repair, inspection, and troubleshooting.
  • Worked under strict EASA safety, quality, and documentation standards in a safety-critical engineering environment.
Lufthansa Technik

Aus- und Weiterbildung

Aus- und Weiterbildung

  • Master of Engineering in Information Technology, University of Stuttgart
  • Bachelor of Engineering in Information Technology, University of Stuttgart

Kompetenzen

Kompetenzen

Top-Skills

Artificial Intelligence (AI) Technical Consulting Process Automation API Integration REST APIs Generative AI LLM Python JavaScript SQL Webhooks Workflow Automation System Integration Solution Design Requirements Engineering Technical Implementation SaaS CRM HubSpot n8n Make.com Technical Project Management Node.js

Produkte / Standards / Erfahrungen / Methoden

PROFILE

Solutions-focused technology professional with hands-on experience identifying operational bottlenecks and independently designing, building, and rolling out CRM, automation, and internal business systems. Combines software development with requirements discovery, stakeholder communication, user training, and operational ownership. Delivered Python and JavaScript platforms, API integrations, HubSpot workflows, and process improvements used across teams of 60+ and organizations of 500+ employees. Brings a hands-on, business-focused approach to delivering scalable solutions in international SaaS environments.


CORE SKILLS

Solutions & Delivery:

  • Requirements discovery
  • solution design
  • technical consulting
  • implementation
  • user onboarding
  • training
  • stakeholder management


Automation & Integration:

  • Python
  • JavaScript
  • REST APIs
  • webhooks
  • Slack API
  • 3CX
  • Make
  • workflow automation
  • AI-assisted solutions


CRM & Business Systems:

  • HubSpot
  • CRM implementation
  • lead routing
  • lifecycle automation
  • Webflow
  • Google Workspace
  • VoIP systems


Software Engineering:

  • React
  • Node.js
  • SQL
  • Git
  • web applications
  • dashboards
  • troubleshooting
  • technical documentation

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