Project Manager with 11+ years of experience leading digital transformation and process improvement initiatives across technology, operations.
Aktualisiert am 31.03.2026
Profil
Freiberufler / Selbstständiger
Verfügbar ab: 31.03.2026
Verfügbar zu: 100%
davon vor Ort: 100%
Geschäftsprozessanalyse
agiles Projektmanagement
IT-Betrieb

Einsatzorte

Einsatzorte

Deutschland, Schweiz, Österreich
nicht möglich

Projekte

Projekte

1 year 2 months
2023-07 - 2024-08

Implemented hybrid delivery frameworks combining Agile ceremonies

Business Analyst, Project Manager
Business Analyst, Project Manager
  • Led cross-functional program initiatives coordinating product, engineering, and business stakeholders to deliver complex projects with 100% milestone completion.
  • Implemented hybrid delivery frameworks combining Agile ceremonies with structured program governance across 5+ cross-functional teams.
  • Led structured problem-solving sessions to remove delivery bottlenecks and manage program dependencies, improving delivery timelines by 25%.
  • Partnered with external clients and internal product teams to gather feedback and drive continuous improvement across service offerings
  • Supported strategic planning initiatives by evaluating opportunities, defining program scope, and aligning delivery roadmaps with business priorities.
  • Collaborated with analytics teams to implement performance dashboards tracking program progress and enabling data driven leadership decisions.
  • Defined functional requirements and coordinated with development and QA teams to improve delivery accuracy and reduce rework by 30%.
  • Managed a portfolio of 10+ digital transformation initiatives, tracking dependencies, risks, and timelines while aligning delivery with organizational strategy.
  • Partnered with senior stakeholders to evaluate strategic initiatives and prioritize project roadmaps based on business impact.
  • Managed program risks, tracked delivery dependencies, and coordinated planning across multiple teams to ensure successful program execution.
Nextqore, India
3 years
2020-08 - 2023-07

Led development and rollout

Business Analyst
Business Analyst
  • Promoted from executive to Business Analyst within 6 months due to exemplary performance.
  • Led development and rollout of the GUS Gateway digital platform, which became the organization?s primary revenue engine generating 75% of departmental revenue.
  • Expanded the platform ecosystem through integrations with 16 partner institutions, improving application processing efficiency by 25%.
  • Led change management initiatives for three Salesforce CRM implementations, delivering 15+ training sessions and increasing adoption by 40%.
  • Facilitated cross-functional design thinking workshops to redesign customer journeys and inform digital product roadmap improvements.
  • Established a Voice-of-Customer program analyzing feedback from 10K+ users to identify product enhancement opportunities.
  • Delivered five digital product initiatives improving student recruitment workflows and increasing application volumes by 30%.  
GUS Education India Pvt. Ltd & GUS Global, India
1 year 10 months
2018-04 - 2020-01

Coordinated cross-functional response teams during major incidents

Analyst
Analyst
  • Coordinated cross-functional response teams during major incidents, restoring critical services and improving operational resilience.
  • Designed 10+ service readiness testing scenarios, reducing incident response time by 30%.
  • Prepared 100+ change summary sheets, enhancing change management processes by 20%.
  • Executed major incident management and coordinated cross-functional response teams to restore critical services with 90% recovery efficiency.  
Accenture, India
5 years 4 months
2013-01 - 2018-04

Optimized procure-to-pay processes improving operational efficiency

Analyst
Analyst
  • Promoted from executive to analyst within 1 year for exceptional performance.
  • Increased account revenue from 11% to 26% over two years.
  • Optimized procure-to-pay processes improving operational efficiency by 25% and reducing costs by 15%.
  • Administered global IT asset register, ensuring 100% compliance, and reducing audit findings by 20%.
  • Transitioned new projects, and created software license databases, reducing compliance issues by 30%.  
Cognizant Technology Solutions, Hyderabad

Aus- und Weiterbildung

Aus- und Weiterbildung

1 year
2024-09 - 2025-08

MBA

UE for Applied Sciences, Berlin Germany
UE for Applied Sciences, Berlin Germany
4 years 5 months
2003-04 - 2007-08

Bachelor?s in business administration

ICFAI University, Hyderabad, AP
ICFAI University, Hyderabad, AP

Kompetenzen

Kompetenzen

Top-Skills

Geschäftsprozessanalyse agiles Projektmanagement IT-Betrieb

Produkte / Standards / Erfahrungen / Methoden

Project Manager | Digital Platforms & Cross-Functional Delivery

Project Manager with 11+ years of experience delivering large-scale cross-functional initiatives across technology, operations, and business teams. Proven ability to lead complex programs from roadmap design and business case development through execution and continuous improvement. Experienced in coordinating stakeholders across product, engineering, and operations teams while managing dependencies, risks, and program governance to ensure predictable delivery and measurable business outcomes.


Key Skills

  • Project Management 
  • Business Analysis & Transformation 
  • Program Management 
  • Agile & Hybrid Project Delivery 
  • Executive Communication 
  • Stakeholder & Executive Management 
  • Digital Transformation Programs 
  • Business Process Optimization & Improvement 
  • Cross-Functional Program Leadership & Stakeholder Alignment 
  • Operations Excellence 
  • Data Driven Decision Making 
  • Risk & Change Management 
  • Roadmap & Strategy Execution 
  • Business Forecasting 
  • GAP Analysis 
  • Product & Platform Strategy 
  • Salesforce CRM 
  • German ? A2 


Strategic Initiatives

  • Led cross-functional transformation programs spanning product, technology, and operations teams.
  • Defined program roadmaps and execution frameworks aligned with organizational growth objectives.
  • Coordinated multiple stakeholders across business and technology teams to drive delivery of strategic initiatives.
  • Delivered digital platform and process transformation initiatives improving operational efficiency and user experience.
  • Developed KPI dashboards and reporting frameworks enabling leadership to monitor delivery performance and strategic outcomes  

Einsatzorte

Einsatzorte

Deutschland, Schweiz, Österreich
nicht möglich

Projekte

Projekte

1 year 2 months
2023-07 - 2024-08

Implemented hybrid delivery frameworks combining Agile ceremonies

Business Analyst, Project Manager
Business Analyst, Project Manager
  • Led cross-functional program initiatives coordinating product, engineering, and business stakeholders to deliver complex projects with 100% milestone completion.
  • Implemented hybrid delivery frameworks combining Agile ceremonies with structured program governance across 5+ cross-functional teams.
  • Led structured problem-solving sessions to remove delivery bottlenecks and manage program dependencies, improving delivery timelines by 25%.
  • Partnered with external clients and internal product teams to gather feedback and drive continuous improvement across service offerings
  • Supported strategic planning initiatives by evaluating opportunities, defining program scope, and aligning delivery roadmaps with business priorities.
  • Collaborated with analytics teams to implement performance dashboards tracking program progress and enabling data driven leadership decisions.
  • Defined functional requirements and coordinated with development and QA teams to improve delivery accuracy and reduce rework by 30%.
  • Managed a portfolio of 10+ digital transformation initiatives, tracking dependencies, risks, and timelines while aligning delivery with organizational strategy.
  • Partnered with senior stakeholders to evaluate strategic initiatives and prioritize project roadmaps based on business impact.
  • Managed program risks, tracked delivery dependencies, and coordinated planning across multiple teams to ensure successful program execution.
Nextqore, India
3 years
2020-08 - 2023-07

Led development and rollout

Business Analyst
Business Analyst
  • Promoted from executive to Business Analyst within 6 months due to exemplary performance.
  • Led development and rollout of the GUS Gateway digital platform, which became the organization?s primary revenue engine generating 75% of departmental revenue.
  • Expanded the platform ecosystem through integrations with 16 partner institutions, improving application processing efficiency by 25%.
  • Led change management initiatives for three Salesforce CRM implementations, delivering 15+ training sessions and increasing adoption by 40%.
  • Facilitated cross-functional design thinking workshops to redesign customer journeys and inform digital product roadmap improvements.
  • Established a Voice-of-Customer program analyzing feedback from 10K+ users to identify product enhancement opportunities.
  • Delivered five digital product initiatives improving student recruitment workflows and increasing application volumes by 30%.  
GUS Education India Pvt. Ltd & GUS Global, India
1 year 10 months
2018-04 - 2020-01

Coordinated cross-functional response teams during major incidents

Analyst
Analyst
  • Coordinated cross-functional response teams during major incidents, restoring critical services and improving operational resilience.
  • Designed 10+ service readiness testing scenarios, reducing incident response time by 30%.
  • Prepared 100+ change summary sheets, enhancing change management processes by 20%.
  • Executed major incident management and coordinated cross-functional response teams to restore critical services with 90% recovery efficiency.  
Accenture, India
5 years 4 months
2013-01 - 2018-04

Optimized procure-to-pay processes improving operational efficiency

Analyst
Analyst
  • Promoted from executive to analyst within 1 year for exceptional performance.
  • Increased account revenue from 11% to 26% over two years.
  • Optimized procure-to-pay processes improving operational efficiency by 25% and reducing costs by 15%.
  • Administered global IT asset register, ensuring 100% compliance, and reducing audit findings by 20%.
  • Transitioned new projects, and created software license databases, reducing compliance issues by 30%.  
Cognizant Technology Solutions, Hyderabad

Aus- und Weiterbildung

Aus- und Weiterbildung

1 year
2024-09 - 2025-08

MBA

UE for Applied Sciences, Berlin Germany
UE for Applied Sciences, Berlin Germany
4 years 5 months
2003-04 - 2007-08

Bachelor?s in business administration

ICFAI University, Hyderabad, AP
ICFAI University, Hyderabad, AP

Kompetenzen

Kompetenzen

Top-Skills

Geschäftsprozessanalyse agiles Projektmanagement IT-Betrieb

Produkte / Standards / Erfahrungen / Methoden

Project Manager | Digital Platforms & Cross-Functional Delivery

Project Manager with 11+ years of experience delivering large-scale cross-functional initiatives across technology, operations, and business teams. Proven ability to lead complex programs from roadmap design and business case development through execution and continuous improvement. Experienced in coordinating stakeholders across product, engineering, and operations teams while managing dependencies, risks, and program governance to ensure predictable delivery and measurable business outcomes.


Key Skills

  • Project Management 
  • Business Analysis & Transformation 
  • Program Management 
  • Agile & Hybrid Project Delivery 
  • Executive Communication 
  • Stakeholder & Executive Management 
  • Digital Transformation Programs 
  • Business Process Optimization & Improvement 
  • Cross-Functional Program Leadership & Stakeholder Alignment 
  • Operations Excellence 
  • Data Driven Decision Making 
  • Risk & Change Management 
  • Roadmap & Strategy Execution 
  • Business Forecasting 
  • GAP Analysis 
  • Product & Platform Strategy 
  • Salesforce CRM 
  • German ? A2 


Strategic Initiatives

  • Led cross-functional transformation programs spanning product, technology, and operations teams.
  • Defined program roadmaps and execution frameworks aligned with organizational growth objectives.
  • Coordinated multiple stakeholders across business and technology teams to drive delivery of strategic initiatives.
  • Delivered digital platform and process transformation initiatives improving operational efficiency and user experience.
  • Developed KPI dashboards and reporting frameworks enabling leadership to monitor delivery performance and strategic outcomes  

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