Senior Change Management and Learning & Development Consultant ? specialising in end-to-end OCM, digital adoption, AI enablement, and training program
Aktualisiert am 20.04.2026
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 20.04.2026
Verfügbar zu: 100%
davon vor Ort: 100%
Change Management
training and development
Stakeholdermanagement
English
Business fluent
German
A2, currently learning

Einsatzorte

Einsatzorte

Berlin (+50km)
Deutschland
möglich

Projekte

Projekte

4 years 5 months
2021-12 - now

aligned change approach with deployment waves and business priorities

Senior Business Consultant
Senior Business Consultant
  • Owned OCM and training (enablement) workstreams for enterprise transformation programs; aligned change approach with deployment waves and business priorities.
  • Partnered with global stakeholders (EMEA/NA/APAC) to drive readiness, Communications, and adoption for Veeva Vault and SAP platforms.
  • Designed training strategy and role-based learning journeys (curricula, job aids, FAQs); enabled scalable rollout and hyper care support across 20+ countries.
  • Delivered change impact assessments, stakeholder mapping, and mitigation plans; supported governance decisions during rollout and stabilization.
  • Collaborated with IT and business teams to identify process gaps and implement scalable workflow improvements across clinical, regulatory, and finance domains


Selected outcomes:

  • Led global Veeva Vault rollout, achieving 95% user adoption and improved compliance tracking.
  • Drove SAP finance enablement, resulting in 30% reduction in training time through modular, role-based learning design.
  • Advised senior stakeholders on risks and mitigation for high-priority digital initiatives.
NNIT
2 years 7 months
2019-06 - 2021-12

EY GLOBAL DELIVERY SERVICES

Assistant Manager
Assistant Manager
  • Supported large-scale transformation programs; delivered change impact assessments, stakeholder mapping, and comms/training execution.
  • Worked with cross-regional teams to define change roadmaps and success measures for adoption and performance.
6 years
2013-06 - 2019-05

Content Development

Specialist
Specialist
  • Ameriprise Financial Ltd. - Instructional Designer (2012-2013): created ILT and eLearning for internal Systems.
  • NIIT Ltd. - Senior Analyst, Content Development (2011-2012): developed multimedia learning modules and managed content QA.
Ameriprise Financial Ltd. / NIIT Ltd.
6 years
2013-06 - 2019-05

ACCENTURE STRATEGY

Specialist
Specialist
  • Owned change and training workstream delivery across multi-country transformation programs (ERP/CRM).
  • Developed stakeholder engagement plans, learning assets, and KPls to track change effectiveness and improve adoption.

Aus- und Weiterbildung

Aus- und Weiterbildung

2013

M.A. in English, IGNOU, India


2009

PG Diploma in TV Production, Bhartiva Vidva Bhawan, India


2009

B.Ed. in Education, M.D.U., India


2005

B.A. (English Hons.), Universitv of Delhi, India


CERTIFICATIONS

  • PROSCI Certified (2022)
  • Agile SCRUM (2023)
  • EY Bronze Badge in Design Thinking (2021)
  • EY Teaming Badge (2020), Kirkpatrick Evaluation (training measurement)


ADDITIONAL CERTIFICATIONS (IN PROGRESS)

  • CCMP (Certified Change Management Professional - ACMP)
  • SAFe Agilist (SA) or Leading SAFe (for scaled agile transformations)

Kompetenzen

Kompetenzen

Top-Skills

Change Management training and development Stakeholdermanagement

Produkte / Standards / Erfahrungen / Methoden

PERSONAL PROFILE

Organization Change management and training (enablement) Professional with 14+ years of experience delivering global transformation and adoption programs across Life Sciences, Finance, Tech & Digital, and Energy. Specialized in training strategy within OCM-driving readiness, Communications, role-based learning journeys, and measurable adoption for enterprise rollouts (Veeva Vault and SAP) across 20+ countries. Open to in-house roles across industries in Germany.


EXPERTISE

  • OCM (ADKAR), change strategy & roadmap, resistance management
  • Change impact assessment, stakeholder mapping, readiness & cutover planning
  • Training strategy & operating model, training needs analysis (TNA), role- based curricula
  • Learning journeys: ILT facilitation, virtual delivery, eLearning design (Storyline/Rise)
  • Comms & engagement: leadership alignment, manager toolkits, FAQ/job aids
  • Adoption measurement: completion/proficiency, feedback loops, adoption KPls, hypercare enablement


PERSONAL SKILLS

  • Change Analysis
  • Training
  • Communication
  • Stakeholder Engagement
  • Problem Solving
  • Creativity

Einsatzorte

Einsatzorte

Berlin (+50km)
Deutschland
möglich

Projekte

Projekte

4 years 5 months
2021-12 - now

aligned change approach with deployment waves and business priorities

Senior Business Consultant
Senior Business Consultant
  • Owned OCM and training (enablement) workstreams for enterprise transformation programs; aligned change approach with deployment waves and business priorities.
  • Partnered with global stakeholders (EMEA/NA/APAC) to drive readiness, Communications, and adoption for Veeva Vault and SAP platforms.
  • Designed training strategy and role-based learning journeys (curricula, job aids, FAQs); enabled scalable rollout and hyper care support across 20+ countries.
  • Delivered change impact assessments, stakeholder mapping, and mitigation plans; supported governance decisions during rollout and stabilization.
  • Collaborated with IT and business teams to identify process gaps and implement scalable workflow improvements across clinical, regulatory, and finance domains


Selected outcomes:

  • Led global Veeva Vault rollout, achieving 95% user adoption and improved compliance tracking.
  • Drove SAP finance enablement, resulting in 30% reduction in training time through modular, role-based learning design.
  • Advised senior stakeholders on risks and mitigation for high-priority digital initiatives.
NNIT
2 years 7 months
2019-06 - 2021-12

EY GLOBAL DELIVERY SERVICES

Assistant Manager
Assistant Manager
  • Supported large-scale transformation programs; delivered change impact assessments, stakeholder mapping, and comms/training execution.
  • Worked with cross-regional teams to define change roadmaps and success measures for adoption and performance.
6 years
2013-06 - 2019-05

Content Development

Specialist
Specialist
  • Ameriprise Financial Ltd. - Instructional Designer (2012-2013): created ILT and eLearning for internal Systems.
  • NIIT Ltd. - Senior Analyst, Content Development (2011-2012): developed multimedia learning modules and managed content QA.
Ameriprise Financial Ltd. / NIIT Ltd.
6 years
2013-06 - 2019-05

ACCENTURE STRATEGY

Specialist
Specialist
  • Owned change and training workstream delivery across multi-country transformation programs (ERP/CRM).
  • Developed stakeholder engagement plans, learning assets, and KPls to track change effectiveness and improve adoption.

Aus- und Weiterbildung

Aus- und Weiterbildung

2013

M.A. in English, IGNOU, India


2009

PG Diploma in TV Production, Bhartiva Vidva Bhawan, India


2009

B.Ed. in Education, M.D.U., India


2005

B.A. (English Hons.), Universitv of Delhi, India


CERTIFICATIONS

  • PROSCI Certified (2022)
  • Agile SCRUM (2023)
  • EY Bronze Badge in Design Thinking (2021)
  • EY Teaming Badge (2020), Kirkpatrick Evaluation (training measurement)


ADDITIONAL CERTIFICATIONS (IN PROGRESS)

  • CCMP (Certified Change Management Professional - ACMP)
  • SAFe Agilist (SA) or Leading SAFe (for scaled agile transformations)

Kompetenzen

Kompetenzen

Top-Skills

Change Management training and development Stakeholdermanagement

Produkte / Standards / Erfahrungen / Methoden

PERSONAL PROFILE

Organization Change management and training (enablement) Professional with 14+ years of experience delivering global transformation and adoption programs across Life Sciences, Finance, Tech & Digital, and Energy. Specialized in training strategy within OCM-driving readiness, Communications, role-based learning journeys, and measurable adoption for enterprise rollouts (Veeva Vault and SAP) across 20+ countries. Open to in-house roles across industries in Germany.


EXPERTISE

  • OCM (ADKAR), change strategy & roadmap, resistance management
  • Change impact assessment, stakeholder mapping, readiness & cutover planning
  • Training strategy & operating model, training needs analysis (TNA), role- based curricula
  • Learning journeys: ILT facilitation, virtual delivery, eLearning design (Storyline/Rise)
  • Comms & engagement: leadership alignment, manager toolkits, FAQ/job aids
  • Adoption measurement: completion/proficiency, feedback loops, adoption KPls, hypercare enablement


PERSONAL SKILLS

  • Change Analysis
  • Training
  • Communication
  • Stakeholder Engagement
  • Problem Solving
  • Creativity

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Im Bereich Freelancing
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