I take absolute command of enterprise IT operations, specializing in stabilizing high-risk environments. I personally lead 24x7x365 Major Incident bridges for P1/P2 outages, driving rapid RCA to drastically reduce MTTR. Furthermore, I govern strict Change Management (CAB) protocols and architect complex, zero-downtime Data Center to Cloud (Microsoft Azure) migrations for the European financial sector.

PROFILE

• Interim IT Leader with 20+ years of hands-on experience taking control of mission-critical IT infrastructure, data centers, and cloud environments for Tier-1 European BFSI and Insurance clients (Deutsche Bank, Athora).
• Financial & Team Governance: Own and manage ?4.5M+ OPEX budgets. Directly coordinate matrixed teams of 45+ internal engineers and external vendor staff, consistently delivering 12% annual cost savings through strict contract management.
• Crisis Management & Major Incident: I run the 24x7x365 Major Incident bridges. I take command during critical outages, communicate directly with board-level stakeholders, and enforce root cause analysis (RCA) that historically reduced MTTR by 25?30%.
• Data Center & Cloud Transitions: Delivered the physical and logical migration of 500+ server workloads to Hybrid Cloud (Microsoft Azure). I build the MS Project plans, manage the cutover weekends, and ensure zero business downtime.
• Business Continuity & Audit: Build and test Disaster Recovery (DR) and BCP strategies to meet strict European banking laws (DORA, MaRisk, GDPR). I support 8?10 audits annually and close all technical findings within 30?45 days.

CORE STRATEGIC EXPERTISE

• IT Project Management: Transition & Transformation, Data Center Relocation, Scope & Budget Control.
• Service Delivery & ITSM: SLA/OLA Governance, SIAM, Multi-Vendor Management, Capacity Planning.
• IT Operations & BCM: Business Continuity Management, Disaster Recovery (DR) Drills, RTO/RPO Tracking.
• Major Incident (MIM): Crisis Command, Change & Release (CAB), Problem Management.
• Cloud & Infrastructure: Microsoft Azure Architecture, Hybrid Cloud, Network Security Coordination.

TECHNICAL ENVIRONMENTS & TOOLS

• ITSM, MIM & Alerting: ServiceNow (ITSM/ITOM/CMDB), Jira Service Management, PagerDuty, Opsgenie, xMatters.
• Cloud, Automation & DC: Microsoft Azure (IaaS/PaaS), AWS, VMware vCenter/ESXi, Hyper-V, Terraform, Ansible, Cisco networking basics, NetApp storage basics.
• Observability & Data: Splunk, Grafana, Dynatrace, SCOM, Power BI, Excel (RAID/RAG tracking).
• BCM, Backup & Security: Veeam Backup & Replication, Azure Site Recovery, Zerto, Microsoft Defender, CrowdStrike.
• Project & PMO: MS Project, Jira, Confluence, SharePoint.

As an Infrastructure Executive, I manage the end-to-end lifecycle of enterprise data centers. I lead complex Data Center Commissioning and Decommissioning projects for the financial sector, ensuring secure hardware migrations, server consolidation, and seamless co-location management. I actively govern third-party facility vendors and coordinate cross-functional network, storage, and server teams to execute strict weekend cutovers with zero unplanned business disruption.

I bridge the gap between IT Operations and Regulatory Compliance. I architect and stress-test Disaster Recovery (DR) and Business Continuity (BCM) frameworks that strictly adhere to European banking regulations, including BaFin, MaRisk, and the new DORA mandates. I act as the primary technical authority during internal and external financial audits, consistently closing high-risk technical findings within strict 30-45 day windows.

As an Interim IT Executive, I bring over two decades of leadership experience managing mission-critical IT operations for Tier-1 European financial institutions. I actively govern OPEX budgets exceeding ?4.5M and direct matrixed, cross-functional teams of 45+ internal engineers and external vendor staff. My management style is fiercely protective of business uptime?hands-on during critical outages (Major Incident Command) and highly strategic during board-level steering committees. I specialize in Service Integration and Management (SIAM), enforcing strict SLA compliance across multi-vendor landscapes to continuously drive cost optimization (averaging 12% annual savings) while maintaining absolute operational resilience.