Networking: Datacenter, LAN & WAN, Network Security, Next Generation Firewalling Advance Threat Prevention, Cyber Security & IT Security FrameWork
2018 - today: Microsoft Azure, AWS, CheckPoint; Fortinet & Palo Alto
Role: Snr. Cloud Network Security Engineer, Technical Solution Architect
Customer: Global Transportation Manufacturer & Supplier / Global Re-Insurance Company, Germany and Switzerland
Tasks:
Responsibilities included: Technical Solution Architect ? designed & implemented High-Availability Remote Access Infrastructure using multi-vendors NextGen VPN Gateway Clusters in 12 global hubs locations worldwide, supporting over 22000 Employees globally with the initiative of ?Working From Any? (WFA) through SSL & IPSec Client VPN, with integrated Multi-Factors Authentication (MFA) using user/device certificate, OTP/Radius and Microsoft Active Directory credentials. Further related technologies are: Subnet & Application-based Split-Tunneling for SaaS Applications e.g. Office365, Salesforce, Skype for Business, Always-On for optimal user experience across multi-vendors platforms: CheckPoint R80.40, Palo Alto PAN OS 10.x.x & Fortinet Gateway including CheckPoint Client VPN and Palo Alto GlobalProtect Client, Microsoft Azure P2S, Routing OSPF & BGP, MPLS & SD-WAN and Internet.
Solution Architect ? Leading the Architectural Design of inter-organizational strategy on Cloud First initiative for Hybrid / Multi-Cloud (IaaS & PaaS) Infrastructure in AWS & Azure using LandingZone/Transit-Hub & Spoke concept for onboarding/ off-boarding cross platform project workload instances including integrated IDP SSO SAML with RBAC concept for the management of project accounts /subscriptions.
Design Naming concept and IP Address plan for Cloud Hub/Transit-Landing Zone Vnets/VPCs and for the Spoke Vnets/VPCs to deploy project workloads in categories small, medium and large projects.
Lead the design and implementation concept of IP Routing & Cloud Exchange Connectivity: Direct Connect, Express Route, S2S-IPSec and Remote Users VPN to connect On-Premise Datacenters and/or 3rd Parties Partners/Suppliers. Lead daily operational management of Cloud and On-Prem DC Network Infrastructure ? Change & Incident management - Level 2 / Level 3 technical support on Move, Add, Change, and Delete (MACD) Tasks and incidents resolutions.
Tools:
Office365, Salesforce, Skype for Business, Always-On, CheckPoint R80.40, Palo Alto PAN OS 10.x.x & Fortinet Gateway including CheckPoint Client VPN and Palo Alto GlobalProtect Client, Microsoft Azure P2S, Routing OSPF & BGP, MPLS & SD-WAN and Internet
2016 - 2018: various projects
Daily Operational Management of DC Network Infrastructure
Role: Senior (NetSec) Network & Security Operation Expert
Customer: Local Governments & Municipal Data Processing Solution Provider, Germany
Tasks:
Responsibility included Daily Operational Management of DC Network Infrastructure - LAN, WAN and Internet access including Level 2 / Level 3 technical support operation services on Move, Add, Change, and Delete (MACD) Tasks and incident troubleshooting and resolution. Technical Support Service for rollout of SDWAN-MPLS and S2S-IPSEC-VPN lines connecting 150 Sites (Offices) of each regional local government Site to 2 Redundant Hub-Regional Datacenters
Lead the Implementation & rollout of Local Internet Breakout (LIB) through ZScaler Cloud Proxy Security: Client Connector, IPSec & GRE Tunnel
Lead the daily operational activities related Change and Incident management on Firewalling, LAN/WAN, Load-Balancing, Switching & Routing: Cisco Switches, Radware Alteon, CheckPoint Gaia/Azure Cloud Guard R80.30 & Palo Alto PAN OS 9.x.x. Related technologies are: Routing OSPF & BGP, DC Switching: CLOS, spine and leaf topology, MPLS & SD-WAN and Internet
Tools:
Routing OSPF & BGP, DC Switching: CLOS, spine and leaf topology, MPLS & SD-WAN and Internet
Daily Operational Management of DC Network Infrastructure
Role: Cloud Datacenter IT-Service Solution Architect & Network/Security Expert
Customer: E-Commerce Solution Provider, Germany
Tasks:
Responsibility for Cloud-Based E-Commerce Infrastructure Service Delivery ? Designed and manage both On-Premise and Microsoft Azure Cloud Datacenter for Multi Tenants/DevOps environments with micro-segmentation to offer cloudbased IT-Services Computing: IaaS, PaaS & SaaS for Unified Communication solutions including end-to-end security infrastructure using VMware NSX with Arista Switches and Fortinet - Fortigate, Checkpoint, Palo Alto Firewalls, and Cisco as well manage the 5 Datacenters operational activities for networking and security - Change and Incident management
2015 ? 2016: Global Network
Role: Cloud & On-Premise Datacenter Network Security Service Delivery Coordinator
Customer: IT-/Solar System Integrator, Germany
Tasks:
Manage Global Network/Security/ITService Change management compliance of 4 Datacenters & Lead the daily operational activities related ITIL Change and Incident management for Networking: LAN/WAN/MPLS and Network-Security: Multi-Vendors and Segmented NextGen. Firewall-Levels, White-/Blacklisting, NAC, Proxy-Access und VPN IPSec/SSL VPN
Tools:
LAN, MPLS-WAN Network, IPSec/SSL-VPN & DMZ Security, BYOD/NAC/SSO with Microsoft Windows AD and RSA Tokens, ITILITSM Operation
2010 - 2015: various projects
Projects deployment and daily IT-Services
Role: Lead Technical Network & Security Engineer
Customer: IT/Network Infrastructure Bombardier, Germany
Tasks:
Transition & Deployment Overseer for projects deployment and daily IT-Services operational activities related Global Data (LAN / MPLS-WAN), voice & security - Network Infrastructures ? For over 300 branch-office locations Worldwide
Responsibility includes: Support the design & implementation phase of 2 new Datacenters LAN, WAN and DMZs/Internet Infrastructure (Cisco & Juniper) as well as Operational transition to Third-Party RIM / Operation partner
Lead the Proof of Concept (POC) technical implementation for Global LAN & WLAN Infrastructure Refresh. Lead and coordinates the daily operational tasks and activities raised within the defined ITIL processes ? Change, Problem and Incident Management
Managed IT-Service Operation
Role: Senior IT Network Voice Specialist / Lead Engineer
Customer: Service Delivery; Automotive Distributor / IBM, Germany
Tasks:
Responsible for Managed IT-Service Operation of Cisco CallManager VoIP Infrastructure for 1500Users: Move, Add Change & Delete - MACD
Solutions Sales Enablement of all IP Networking Products
Role: Senior IP Solution Manager in EMEA
Customer: Symantec / Huawei, Germany
Tasks:
Responsible for Solutions Sales Enablement of all IP Networking Products line within EMEA. Steering of the regional GTM strategy for solutions sales program for both direct-touch accounts & Channel Partners
Design E2E technical solutions in alignment with products development team to address Vertical and/or Enterprise Markets requirements as well as development and implementation of sales strategies for direct-touch accounts and Channel Partners ? VAPs / Resellers
Solutions Advisory on building E2E reliable & resiliency IP network solution across multiple products platforms thereby enable organisation to achieve efficient workforce environment ? High Productivity Output
Also Present ICT solutions architecture to Direct-Touch customers CxO level in alignment with their respective business objectives
Provide strategic technical consulting on the following technology areas: Secured Access for Cloud Computing, Secured Infrastructure for BYOD
Technology Strategy Advice
Role: Senior System Analyst / Project Manager
Customer: Georg Thieme Verlagsgruppe, Germany
Tasks:
Responsibility as Technology Strategy Advisor contributing to different areas of IT-Related, expertise in collaboration with various project teams and departments
Technology Strategy Advice
Role: Senior Network Consultant / Project Manager
Customer: Rail Technology Company, Germany
Tasks:
Responsibility as Technology Strategy Advisor contributing to different areas of IT-Related, expertise in collaboration with various project teams and departments
2008 - 2010: various projects
Architectural design
Role: IT Strategy Advisory
Customer: BMW Group / eSolve, Germany ? Automotive Vehicle Diagnostic
Tasks:
Architectural design, Proof of Concept implementation, testing, and deployment rollout of an IP-Based Software package as Content Distribution Network for 3000 BMW Dealers
Evaluate and compare different Content delivery Products and technologies and recommend industry best practice
Design and architect network requirements for Global Content Delivery/Distribution Network
As System Analyst ? Providing Onsite consulting & support for the new Workshop System Management Platform ? ISIS, ISID & ICOM (diagnosis & programming of Vehicles) to BMW Group Branch offices & Dealers worldwide and developed effective training concepts and curriculum for the new Platform
Comprehensive network
Role; Network Consultant
Customer: Thieme Publishing Group, Stuttgart
Tasks:
Lead comprehensive network analysis, audits & full network documentation of their global IT LAN, WAN & internet infrastructure that span 3 Continents with 5 locations
2005 - 2008: various projects
global system rollout
Role: Systems Integration & Software Quality Assurance Analyst
Customer: BMW Group & eSolve AG, Munich
Tasks:
Responsible for the global system rollout, software-integration, platform testing, and release management as well as software quality assurance for the car-dealer workshop systems management
Corporate MPLS-WAN infrastructure
Role: Senior Consultant - Network/Security
Customer: Thieme Medical Publisher Group, Stuttgart
Tasks:
Responsible for Solution Architect & Rollout-Coordinator for Corporate MPLS-WAN infrastructure that span three Locations using Cisco solutions
Design the 2-Firewall-Layers Architecture for Datacenter & Internet security infrastructure and Application Firewall (SOAP/XML) with Content Switch/Loadbalancers using Cisco, Fortinet and F5 Security & High-Availability Solutions
Skills:
MPLS-WAN, 2-Firewall-Layers Architecture, Application Firewall (SOAP/XML), Content Switch/Loadbalancers, Cisco, Fortinet, F5 Security & High-Availability Solutions
Operation analysis
Role: Strategy Advisor for Datacenter Operation Relocation
Customer: Lycos Europe Operations, Germany
Tasks:
Operation analysis of Lycos Datacentre Infrastructure & Technologies (in Stockholm & Armenia)
Developed the Consolidation, Relocation and Standardization Concept to reduce Operational Cost
Developed the skill Matrix Concept to evaluate the technical knowledge & capacity plan of the Lycos Operations Datacenter employees
2005 ? 2008: various projects
Design & deploy Several IP Networks
Role: Senior Consultant
Customer: Arcor Fixed & Mobil Operator, Dusseldorf, Germany
Tasks:
As Senior Consultant ? Design & deploy Several IP Networks with Endto-End Qos Concept for Voice/Data. VoIP SIP-Based CallCenter Solutions with Interactive Intelligent ( I3) CIC Solution.
Skills:
CISCO, VOIP, Unified Communication, Automated IP Contact Centre
Datacentre Operation
Role: Strategy Advisor
Customer: Lycos Europe Operations, Germany
Tasks:
As Strategy Advisor for Datacentre Operation Relocation with Lycos Europe Operations, Germany with the following responsibilities: Operation analysis of Lycos Datacentre Infrastructure & Technologies (in Stockholm & Armenia). Developed the Consolidation, Relocation and Standardization Concept to reduce Operational Cost and to improve the quality of the services they offer to their Customers. Developed the skill Matrix Concept to evaluate the Technical knowledge & the resource capacity plan of the Lycos Operations Datacenter employees.
Skills:
ITIL-ITSM Change, ERP: Capacity / Resource Management, WAN
2004 - 2005: various projects
Design and implementation of VoIP NMS
Role: External IP Services Consultant
Customer: Deutsche Telekom AG / T-Systems International
Tasks:
As External IP Services Consultant responsible for Design and implementation of VoIP NMS for Cisco Systems VoIP Solutions. Responsible Por-active Montoring of the VoIP Network consist of 85 units Cisco-Call Manager IP-PBX in 5 cluster and 22,000 of cisco7940 IP-Phones. The End-Customer is one of the Large HealthCareInsurance company in Germany: - Barmer Ersatzkasse.
Design and implementation Global Corporate IT Security Concept
Role: External IT Security Consultant
Customer: Leading Publishing Company, Germany
Tasks:
As External IT Security Consultant with Verlagsgruppe responsible for Design and implementation Global Corporate IT Security Concept (Konzern-IT-Sicherheit-Standard).
Skills:
CISCO, VOIP, SIP, H323, QoS, CAC,Layer 3 Routing, CYBER Security Concept & Risk Management.
2002 - 2004: Sales & Professional Services
Role: Senior Consultant and Lead Customer Support Engineer
Customer: Deutsche Telekom AG / T-Systems International
Tasks:
Senior Consultant and Lead Customer Support Engineer in Sales & Professional Services Dept. , Travel time 70% US and 30% around Europe. Primary responsibilities are: Manage the Professional Services Dept. overall project rollout phase ? Engagement, Solution delivery and project close-out as well as Service Level Agreements (SLA?s) & SOW for project deployment. Manage the overall Pre/Post Sales 1st, 2nd and 3rd line 24X7 technical support platforms for end-customers and internal sales team. Develop customer-specific voice and/or data network solutions using products from Microsoft, Nortel Networks, Dell & Cisco Systems. Responsible for High-level design and implementation of customerspecific Security policy solutions for Premises, LAN, WAN, Internet, Intranet, Extranet and E-commerce infrastructure with Firewall, IDS, IPS, Triple AAA, PKI and Encryption Policy. Responsible for High-level design and implementation of customerspecific Multi-Vendor network solutions on various technologies - LAN & WAN, ATM/POS/IP MPLS & MPLS-VPN, Wireless-LAN, Voice & Data Infrastructures, IP Services & Infrastructures deployment, Qos assessment & VoIP deployment, IP Call Centers, CTI, CDR, IVR and Data-Center, Server Farm (Windows Clients rollout & Windows Server Migration, Microsoft Exchange Mail Server with PKI policy, Data Backup concept with Veritas Software), Content Switches & Firewall loadbalancing for SMB, Enterprise, ISP?s & telecomm/carriers market segment. Business case development and ROI analysis for service providers & telecomm / carriers-grade (regional or city carriers) on VoIP centrex & SS7 infrastructure solution.
Skills:
CISCO, LAN/WLAN, WAN, INTERNET, INTRANET, EXTRANET, SS7, FIREWALL, IDS, IPS, TRIPLE AAA, PKI, ATM, POS/IP, MPLS-VPN, CDR, IVR, WINDOWS AD, File & Print Server, EXCHANGE SERVER.
1997 ? 2002: various projects
Technical deployment
Role: Project Network Engineer
Customer: Cisco Systems Europe
Tasks:
As a Project Network Engineer in Professional Services Dept. by Cisco Systems, Inc. EMEA, with primary responsibility for the technical deployment of some of the largest, most complex and demanding ISP networks in the world. Designed & implemented various technology such as xDSL-NMS, MPLS-VPN & Remote Access VPN, Storage Area Network (SAN), Content Delivery Networks (CDN) and MIGRATING TO IPv6. Implement standard for professional suite of technical deployment documentation needed to deploy Network infrastructure for IP Services.
Designed, Integrated and Implement customer-specific network solutions
Role: Consultant and Project Engineer
Customer: Azlan Networking (TechData), Munich
Tasks:
As a Consultant and Project Engineer in Sales & Professional Services Dept. with the following responsibilities: Designed, Integrated and Implement customer-specific network solutions with leading technologies in LAN & WAN, VoIP rollout & Qos assessment, Security policy with Strong Authentications, Encryption and ACL?s, Data-Center with server & firewall load-balancing, Content Delivery Network with Content distributor, redirector and Content Management for SMB, Enterprise and Service Provider Market Segment. Developed Business case/ROI analysis for IP Infrastructures and IP Services-offering for Service Provider & Telecomm/Carriers Market Segment. Responsible for providing Pre/Post Sales 1st, 2nd and 3rd line Technical supports to the End-Customer and Internal Account teams on Cisco, Nortel, RSA security and Microsoft Products. Manager & Monitor the escalation process.
Skills:
LAN, WAN, VOIP, ACL, FIREWALL, SMB, CISCO, RSA, ROI Tools.
2013 - 2015:
University of Cumbria, Carlisle, Cumbria UK ? MBA
1995 - 1997:
ptm Academy, Munich Germany
Computing Information Systems
1990 - 1991:
Instituto Cortivo, Padova Italy
IT-Computing System & Service Management
1976 - 1981:
Den Secondary High School, Lagos
Training & Certification
Cisco Systems, Checkpoint Software, Palo Alto, Riverbed, Microsoft, RSA Security, Fortinet, Radware & IDCA
Microsoft Azure Fundamentals & Architecting Microsoft Azure Solutions - Training
AWS Certified Solutions Architect Professional - Training
Palo Alto Certified Network Security Administrator ? PCNSA Training
Fortinet Network Security Expert (NSE) 1& 2 ? Training
IDCA ? Data Center Infrastructure Specialist ? DCIS Training
Checkpoint Cyber Security Administrator & Expert R80.x C. ? C. S. A & C.C.S.E
Riverbed WAN200 Optimization Essentials
Cisco Certified Network Professional Security - C. C .N. P Security & Cisco Certified Network Associate - C. C. N. A
M.C.S.E - Microsoft Certified Solution Expert & M.C.T - Microsoft Certified Trainer
RADWARE Alteon LoadBalancer Switch Engineer
RSA Security SECURID Instructor & RSA Security SECURID Administrator
Networking, Network Security, Cyber Security, IT Security FrameWork, IT Service HelpDesk, IT HelpDesk, IT-Support, HelpDesk
Profile, Skills & Specialization:
Goal-Oriented on deliverables, strong human relation towards teamwork and ability to efficiently handle work pressure. Ability to technically design & manage end-to-end Regional Datacenters, Corporate Network/Security infrastructure - On- Premise & on Public Cloud, including Global Remote Access Infrastructure to promote ?WFA - Work From AnyWhere? culture, as well as technical deployment and management of multi-Platform & multi-Vendor environment on Networking, Network Security, Cloud Proxy Security, NextGeneration Multi/Level Firewalling & Client/Server/Application Infrastructure hosted On-Premise and/or in the Cloud as IaaS, PaaS & SaaS. Have vast experience in delivering distinctive IT-Service management and IT-Operations process and guidelines on Datacenter and Network-Security Infrastructure as well as solid knowledge on IT-HelpDesk process & technical support for 1st, 2nd & 3rd Level support on Change, Incident & Problem Management - Managing day-to-day service delivery and network operations. Has the ability to support, develop, and motivate an exceptional service team to support, manage & deploy complex IT-Technology solutions and to learn from the team as well. Good knowledge on contract and service level management/tracking to ensure the delivery of multiple concurrent service delivery streams according to the pre-defined SLA/OLA and ITIL-ITSM processes.
Networking: Datacenter, LAN & WAN, Network Security, Next Generation Firewalling Advance Threat Prevention, Cyber Security & IT Security FrameWork
2018 - today: Microsoft Azure, AWS, CheckPoint; Fortinet & Palo Alto
Role: Snr. Cloud Network Security Engineer, Technical Solution Architect
Customer: Global Transportation Manufacturer & Supplier / Global Re-Insurance Company, Germany and Switzerland
Tasks:
Responsibilities included: Technical Solution Architect ? designed & implemented High-Availability Remote Access Infrastructure using multi-vendors NextGen VPN Gateway Clusters in 12 global hubs locations worldwide, supporting over 22000 Employees globally with the initiative of ?Working From Any? (WFA) through SSL & IPSec Client VPN, with integrated Multi-Factors Authentication (MFA) using user/device certificate, OTP/Radius and Microsoft Active Directory credentials. Further related technologies are: Subnet & Application-based Split-Tunneling for SaaS Applications e.g. Office365, Salesforce, Skype for Business, Always-On for optimal user experience across multi-vendors platforms: CheckPoint R80.40, Palo Alto PAN OS 10.x.x & Fortinet Gateway including CheckPoint Client VPN and Palo Alto GlobalProtect Client, Microsoft Azure P2S, Routing OSPF & BGP, MPLS & SD-WAN and Internet.
Solution Architect ? Leading the Architectural Design of inter-organizational strategy on Cloud First initiative for Hybrid / Multi-Cloud (IaaS & PaaS) Infrastructure in AWS & Azure using LandingZone/Transit-Hub & Spoke concept for onboarding/ off-boarding cross platform project workload instances including integrated IDP SSO SAML with RBAC concept for the management of project accounts /subscriptions.
Design Naming concept and IP Address plan for Cloud Hub/Transit-Landing Zone Vnets/VPCs and for the Spoke Vnets/VPCs to deploy project workloads in categories small, medium and large projects.
Lead the design and implementation concept of IP Routing & Cloud Exchange Connectivity: Direct Connect, Express Route, S2S-IPSec and Remote Users VPN to connect On-Premise Datacenters and/or 3rd Parties Partners/Suppliers. Lead daily operational management of Cloud and On-Prem DC Network Infrastructure ? Change & Incident management - Level 2 / Level 3 technical support on Move, Add, Change, and Delete (MACD) Tasks and incidents resolutions.
Tools:
Office365, Salesforce, Skype for Business, Always-On, CheckPoint R80.40, Palo Alto PAN OS 10.x.x & Fortinet Gateway including CheckPoint Client VPN and Palo Alto GlobalProtect Client, Microsoft Azure P2S, Routing OSPF & BGP, MPLS & SD-WAN and Internet
2016 - 2018: various projects
Daily Operational Management of DC Network Infrastructure
Role: Senior (NetSec) Network & Security Operation Expert
Customer: Local Governments & Municipal Data Processing Solution Provider, Germany
Tasks:
Responsibility included Daily Operational Management of DC Network Infrastructure - LAN, WAN and Internet access including Level 2 / Level 3 technical support operation services on Move, Add, Change, and Delete (MACD) Tasks and incident troubleshooting and resolution. Technical Support Service for rollout of SDWAN-MPLS and S2S-IPSEC-VPN lines connecting 150 Sites (Offices) of each regional local government Site to 2 Redundant Hub-Regional Datacenters
Lead the Implementation & rollout of Local Internet Breakout (LIB) through ZScaler Cloud Proxy Security: Client Connector, IPSec & GRE Tunnel
Lead the daily operational activities related Change and Incident management on Firewalling, LAN/WAN, Load-Balancing, Switching & Routing: Cisco Switches, Radware Alteon, CheckPoint Gaia/Azure Cloud Guard R80.30 & Palo Alto PAN OS 9.x.x. Related technologies are: Routing OSPF & BGP, DC Switching: CLOS, spine and leaf topology, MPLS & SD-WAN and Internet
Tools:
Routing OSPF & BGP, DC Switching: CLOS, spine and leaf topology, MPLS & SD-WAN and Internet
Daily Operational Management of DC Network Infrastructure
Role: Cloud Datacenter IT-Service Solution Architect & Network/Security Expert
Customer: E-Commerce Solution Provider, Germany
Tasks:
Responsibility for Cloud-Based E-Commerce Infrastructure Service Delivery ? Designed and manage both On-Premise and Microsoft Azure Cloud Datacenter for Multi Tenants/DevOps environments with micro-segmentation to offer cloudbased IT-Services Computing: IaaS, PaaS & SaaS for Unified Communication solutions including end-to-end security infrastructure using VMware NSX with Arista Switches and Fortinet - Fortigate, Checkpoint, Palo Alto Firewalls, and Cisco as well manage the 5 Datacenters operational activities for networking and security - Change and Incident management
2015 ? 2016: Global Network
Role: Cloud & On-Premise Datacenter Network Security Service Delivery Coordinator
Customer: IT-/Solar System Integrator, Germany
Tasks:
Manage Global Network/Security/ITService Change management compliance of 4 Datacenters & Lead the daily operational activities related ITIL Change and Incident management for Networking: LAN/WAN/MPLS and Network-Security: Multi-Vendors and Segmented NextGen. Firewall-Levels, White-/Blacklisting, NAC, Proxy-Access und VPN IPSec/SSL VPN
Tools:
LAN, MPLS-WAN Network, IPSec/SSL-VPN & DMZ Security, BYOD/NAC/SSO with Microsoft Windows AD and RSA Tokens, ITILITSM Operation
2010 - 2015: various projects
Projects deployment and daily IT-Services
Role: Lead Technical Network & Security Engineer
Customer: IT/Network Infrastructure Bombardier, Germany
Tasks:
Transition & Deployment Overseer for projects deployment and daily IT-Services operational activities related Global Data (LAN / MPLS-WAN), voice & security - Network Infrastructures ? For over 300 branch-office locations Worldwide
Responsibility includes: Support the design & implementation phase of 2 new Datacenters LAN, WAN and DMZs/Internet Infrastructure (Cisco & Juniper) as well as Operational transition to Third-Party RIM / Operation partner
Lead the Proof of Concept (POC) technical implementation for Global LAN & WLAN Infrastructure Refresh. Lead and coordinates the daily operational tasks and activities raised within the defined ITIL processes ? Change, Problem and Incident Management
Managed IT-Service Operation
Role: Senior IT Network Voice Specialist / Lead Engineer
Customer: Service Delivery; Automotive Distributor / IBM, Germany
Tasks:
Responsible for Managed IT-Service Operation of Cisco CallManager VoIP Infrastructure for 1500Users: Move, Add Change & Delete - MACD
Solutions Sales Enablement of all IP Networking Products
Role: Senior IP Solution Manager in EMEA
Customer: Symantec / Huawei, Germany
Tasks:
Responsible for Solutions Sales Enablement of all IP Networking Products line within EMEA. Steering of the regional GTM strategy for solutions sales program for both direct-touch accounts & Channel Partners
Design E2E technical solutions in alignment with products development team to address Vertical and/or Enterprise Markets requirements as well as development and implementation of sales strategies for direct-touch accounts and Channel Partners ? VAPs / Resellers
Solutions Advisory on building E2E reliable & resiliency IP network solution across multiple products platforms thereby enable organisation to achieve efficient workforce environment ? High Productivity Output
Also Present ICT solutions architecture to Direct-Touch customers CxO level in alignment with their respective business objectives
Provide strategic technical consulting on the following technology areas: Secured Access for Cloud Computing, Secured Infrastructure for BYOD
Technology Strategy Advice
Role: Senior System Analyst / Project Manager
Customer: Georg Thieme Verlagsgruppe, Germany
Tasks:
Responsibility as Technology Strategy Advisor contributing to different areas of IT-Related, expertise in collaboration with various project teams and departments
Technology Strategy Advice
Role: Senior Network Consultant / Project Manager
Customer: Rail Technology Company, Germany
Tasks:
Responsibility as Technology Strategy Advisor contributing to different areas of IT-Related, expertise in collaboration with various project teams and departments
2008 - 2010: various projects
Architectural design
Role: IT Strategy Advisory
Customer: BMW Group / eSolve, Germany ? Automotive Vehicle Diagnostic
Tasks:
Architectural design, Proof of Concept implementation, testing, and deployment rollout of an IP-Based Software package as Content Distribution Network for 3000 BMW Dealers
Evaluate and compare different Content delivery Products and technologies and recommend industry best practice
Design and architect network requirements for Global Content Delivery/Distribution Network
As System Analyst ? Providing Onsite consulting & support for the new Workshop System Management Platform ? ISIS, ISID & ICOM (diagnosis & programming of Vehicles) to BMW Group Branch offices & Dealers worldwide and developed effective training concepts and curriculum for the new Platform
Comprehensive network
Role; Network Consultant
Customer: Thieme Publishing Group, Stuttgart
Tasks:
Lead comprehensive network analysis, audits & full network documentation of their global IT LAN, WAN & internet infrastructure that span 3 Continents with 5 locations
2005 - 2008: various projects
global system rollout
Role: Systems Integration & Software Quality Assurance Analyst
Customer: BMW Group & eSolve AG, Munich
Tasks:
Responsible for the global system rollout, software-integration, platform testing, and release management as well as software quality assurance for the car-dealer workshop systems management
Corporate MPLS-WAN infrastructure
Role: Senior Consultant - Network/Security
Customer: Thieme Medical Publisher Group, Stuttgart
Tasks:
Responsible for Solution Architect & Rollout-Coordinator for Corporate MPLS-WAN infrastructure that span three Locations using Cisco solutions
Design the 2-Firewall-Layers Architecture for Datacenter & Internet security infrastructure and Application Firewall (SOAP/XML) with Content Switch/Loadbalancers using Cisco, Fortinet and F5 Security & High-Availability Solutions
Skills:
MPLS-WAN, 2-Firewall-Layers Architecture, Application Firewall (SOAP/XML), Content Switch/Loadbalancers, Cisco, Fortinet, F5 Security & High-Availability Solutions
Operation analysis
Role: Strategy Advisor for Datacenter Operation Relocation
Customer: Lycos Europe Operations, Germany
Tasks:
Operation analysis of Lycos Datacentre Infrastructure & Technologies (in Stockholm & Armenia)
Developed the Consolidation, Relocation and Standardization Concept to reduce Operational Cost
Developed the skill Matrix Concept to evaluate the technical knowledge & capacity plan of the Lycos Operations Datacenter employees
2005 ? 2008: various projects
Design & deploy Several IP Networks
Role: Senior Consultant
Customer: Arcor Fixed & Mobil Operator, Dusseldorf, Germany
Tasks:
As Senior Consultant ? Design & deploy Several IP Networks with Endto-End Qos Concept for Voice/Data. VoIP SIP-Based CallCenter Solutions with Interactive Intelligent ( I3) CIC Solution.
Skills:
CISCO, VOIP, Unified Communication, Automated IP Contact Centre
Datacentre Operation
Role: Strategy Advisor
Customer: Lycos Europe Operations, Germany
Tasks:
As Strategy Advisor for Datacentre Operation Relocation with Lycos Europe Operations, Germany with the following responsibilities: Operation analysis of Lycos Datacentre Infrastructure & Technologies (in Stockholm & Armenia). Developed the Consolidation, Relocation and Standardization Concept to reduce Operational Cost and to improve the quality of the services they offer to their Customers. Developed the skill Matrix Concept to evaluate the Technical knowledge & the resource capacity plan of the Lycos Operations Datacenter employees.
Skills:
ITIL-ITSM Change, ERP: Capacity / Resource Management, WAN
2004 - 2005: various projects
Design and implementation of VoIP NMS
Role: External IP Services Consultant
Customer: Deutsche Telekom AG / T-Systems International
Tasks:
As External IP Services Consultant responsible for Design and implementation of VoIP NMS for Cisco Systems VoIP Solutions. Responsible Por-active Montoring of the VoIP Network consist of 85 units Cisco-Call Manager IP-PBX in 5 cluster and 22,000 of cisco7940 IP-Phones. The End-Customer is one of the Large HealthCareInsurance company in Germany: - Barmer Ersatzkasse.
Design and implementation Global Corporate IT Security Concept
Role: External IT Security Consultant
Customer: Leading Publishing Company, Germany
Tasks:
As External IT Security Consultant with Verlagsgruppe responsible for Design and implementation Global Corporate IT Security Concept (Konzern-IT-Sicherheit-Standard).
Skills:
CISCO, VOIP, SIP, H323, QoS, CAC,Layer 3 Routing, CYBER Security Concept & Risk Management.
2002 - 2004: Sales & Professional Services
Role: Senior Consultant and Lead Customer Support Engineer
Customer: Deutsche Telekom AG / T-Systems International
Tasks:
Senior Consultant and Lead Customer Support Engineer in Sales & Professional Services Dept. , Travel time 70% US and 30% around Europe. Primary responsibilities are: Manage the Professional Services Dept. overall project rollout phase ? Engagement, Solution delivery and project close-out as well as Service Level Agreements (SLA?s) & SOW for project deployment. Manage the overall Pre/Post Sales 1st, 2nd and 3rd line 24X7 technical support platforms for end-customers and internal sales team. Develop customer-specific voice and/or data network solutions using products from Microsoft, Nortel Networks, Dell & Cisco Systems. Responsible for High-level design and implementation of customerspecific Security policy solutions for Premises, LAN, WAN, Internet, Intranet, Extranet and E-commerce infrastructure with Firewall, IDS, IPS, Triple AAA, PKI and Encryption Policy. Responsible for High-level design and implementation of customerspecific Multi-Vendor network solutions on various technologies - LAN & WAN, ATM/POS/IP MPLS & MPLS-VPN, Wireless-LAN, Voice & Data Infrastructures, IP Services & Infrastructures deployment, Qos assessment & VoIP deployment, IP Call Centers, CTI, CDR, IVR and Data-Center, Server Farm (Windows Clients rollout & Windows Server Migration, Microsoft Exchange Mail Server with PKI policy, Data Backup concept with Veritas Software), Content Switches & Firewall loadbalancing for SMB, Enterprise, ISP?s & telecomm/carriers market segment. Business case development and ROI analysis for service providers & telecomm / carriers-grade (regional or city carriers) on VoIP centrex & SS7 infrastructure solution.
Skills:
CISCO, LAN/WLAN, WAN, INTERNET, INTRANET, EXTRANET, SS7, FIREWALL, IDS, IPS, TRIPLE AAA, PKI, ATM, POS/IP, MPLS-VPN, CDR, IVR, WINDOWS AD, File & Print Server, EXCHANGE SERVER.
1997 ? 2002: various projects
Technical deployment
Role: Project Network Engineer
Customer: Cisco Systems Europe
Tasks:
As a Project Network Engineer in Professional Services Dept. by Cisco Systems, Inc. EMEA, with primary responsibility for the technical deployment of some of the largest, most complex and demanding ISP networks in the world. Designed & implemented various technology such as xDSL-NMS, MPLS-VPN & Remote Access VPN, Storage Area Network (SAN), Content Delivery Networks (CDN) and MIGRATING TO IPv6. Implement standard for professional suite of technical deployment documentation needed to deploy Network infrastructure for IP Services.
Designed, Integrated and Implement customer-specific network solutions
Role: Consultant and Project Engineer
Customer: Azlan Networking (TechData), Munich
Tasks:
As a Consultant and Project Engineer in Sales & Professional Services Dept. with the following responsibilities: Designed, Integrated and Implement customer-specific network solutions with leading technologies in LAN & WAN, VoIP rollout & Qos assessment, Security policy with Strong Authentications, Encryption and ACL?s, Data-Center with server & firewall load-balancing, Content Delivery Network with Content distributor, redirector and Content Management for SMB, Enterprise and Service Provider Market Segment. Developed Business case/ROI analysis for IP Infrastructures and IP Services-offering for Service Provider & Telecomm/Carriers Market Segment. Responsible for providing Pre/Post Sales 1st, 2nd and 3rd line Technical supports to the End-Customer and Internal Account teams on Cisco, Nortel, RSA security and Microsoft Products. Manager & Monitor the escalation process.
Skills:
LAN, WAN, VOIP, ACL, FIREWALL, SMB, CISCO, RSA, ROI Tools.
2013 - 2015:
University of Cumbria, Carlisle, Cumbria UK ? MBA
1995 - 1997:
ptm Academy, Munich Germany
Computing Information Systems
1990 - 1991:
Instituto Cortivo, Padova Italy
IT-Computing System & Service Management
1976 - 1981:
Den Secondary High School, Lagos
Training & Certification
Cisco Systems, Checkpoint Software, Palo Alto, Riverbed, Microsoft, RSA Security, Fortinet, Radware & IDCA
Microsoft Azure Fundamentals & Architecting Microsoft Azure Solutions - Training
AWS Certified Solutions Architect Professional - Training
Palo Alto Certified Network Security Administrator ? PCNSA Training
Fortinet Network Security Expert (NSE) 1& 2 ? Training
IDCA ? Data Center Infrastructure Specialist ? DCIS Training
Checkpoint Cyber Security Administrator & Expert R80.x C. ? C. S. A & C.C.S.E
Riverbed WAN200 Optimization Essentials
Cisco Certified Network Professional Security - C. C .N. P Security & Cisco Certified Network Associate - C. C. N. A
M.C.S.E - Microsoft Certified Solution Expert & M.C.T - Microsoft Certified Trainer
RADWARE Alteon LoadBalancer Switch Engineer
RSA Security SECURID Instructor & RSA Security SECURID Administrator
Networking, Network Security, Cyber Security, IT Security FrameWork, IT Service HelpDesk, IT HelpDesk, IT-Support, HelpDesk
Profile, Skills & Specialization:
Goal-Oriented on deliverables, strong human relation towards teamwork and ability to efficiently handle work pressure. Ability to technically design & manage end-to-end Regional Datacenters, Corporate Network/Security infrastructure - On- Premise & on Public Cloud, including Global Remote Access Infrastructure to promote ?WFA - Work From AnyWhere? culture, as well as technical deployment and management of multi-Platform & multi-Vendor environment on Networking, Network Security, Cloud Proxy Security, NextGeneration Multi/Level Firewalling & Client/Server/Application Infrastructure hosted On-Premise and/or in the Cloud as IaaS, PaaS & SaaS. Have vast experience in delivering distinctive IT-Service management and IT-Operations process and guidelines on Datacenter and Network-Security Infrastructure as well as solid knowledge on IT-HelpDesk process & technical support for 1st, 2nd & 3rd Level support on Change, Incident & Problem Management - Managing day-to-day service delivery and network operations. Has the ability to support, develop, and motivate an exceptional service team to support, manage & deploy complex IT-Technology solutions and to learn from the team as well. Good knowledge on contract and service level management/tracking to ensure the delivery of multiple concurrent service delivery streams according to the pre-defined SLA/OLA and ITIL-ITSM processes.