[Name on request] is a seasoned transformation manager with a proven track record in driving complex change initiatives across diverse industries
Aktualisiert am 17.04.2025
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 30.04.2025
Verfügbar zu: 100%
davon vor Ort: 40%
Programmmanagement
Changemanagement
Agile Transformation
ADKAR
project methodologies agile
PRINCE2
BPM
PPM
Wertstrommanagement
TOGAF
ITIL V3
Service-Management
SIAM
Lean Management
Blueprint
FIT-GAP-Analyse
Stakeholdermanagement
Dokumentenmanagement
Strategieberatung
Projektmanagementoffice
Managementerfahrung
Mergers & Aquisitions
IDMS
Dutch
Muttersprache
French
Prof CEFR B2-C1
German
Prof CEFR B2
English
Prof CEFR B2-C1

Einsatzorte

Einsatzorte

Aachen (+100km)
Deutschland
möglich

Projekte

Projekte

6 months
2024-12 - 2025-05

ERP to implement the EUDR Due Diligence System for wood operators

Strategic advisor / ERP ERP / Wood
Strategic advisor / ERP
  • Analyse the impact of EU Deforestation Regulation onto the operating models (ERP & SCM processes) of the wood operators regarding the sustainability and deforestation of the supply chain.
  • Analyse the risks in case not compliant.
  • Setup the roadmap for the operators.
  • Setup an implementation path.
ERP / Wood
3 years
2022-03 - 2025-02

Digital Transformation ERP & Direct of operations

Digital Transformation Manager SIAM / ERP / PMO BPM BPMN Python ...
Digital Transformation Manager SIAM / ERP / PMO

Transformation and restructuring a government organisation (city of Brussels) to the role of Service Integrator for its customers (with a landscape of 19 Municipalities and 30000 end users) and implementing standard ERP solutions and the ecosystem mgmt. model of SIAM. This is a change at 3 levels (service integrator, Customer's customers, and the already outsourced helpdesk) to reduce the expenditures. The following programs are the basis of a central purchasing process in accordance with legal regulations (enquiry of needs per project (products, services), partnerships for the build & run phases, preparation of the service sheets, legal validation, evaluation of suppliers' offers for conformity, budget).

  • Program 1: Implementation of complete ERP solutions: front-office and back-office, financial management (accounting, income/expenses), purchases/sales, HR personnel management (hire 2 retire), social files, management of relations between users (citizens, companies and partners).
  • Program 2: Master data migration of the data centers to centralized operation (from on premise to SaaS), transition of all databases (archiving, data cleansing, extract transform load).
  • Program 3: Phase out local legacy systems in all municipalities and replace with fully centralized service management. 
  • Program 4: Restructure the existing organisation towards a Target Operational SIAM model (ITSM/ITIL service desk with centralised service offerings supported by multiple service providers, specific commitments per service type) and a centre of excellence.


Digital Transformation manager / Restructuring mgmt / organization change mgmt

  • Preparation and implementation of an ERP scan for all processes
  • Setting up a portfolio of business programmes to support the transformation and organisational restructuring towards a central business model
  • Setting up the new business structure (target operational model) using business process outsourcing
  • Change management of business processes for the service integrator in line with the ITSM/SIAM eco-system


Director of Operations / PMO (hands-on)

  • Developing an ePMO culture, portfolio management
  • Managing service delivery with various integrators and solution providers for business and IT services
  • Setting up change management approach and departmental communication.
  • Project management (configuration, implementation, delivery) of the target operational model.
  • Risk and portfolio analysis, operational readiness assessment
  • High and detailed level planning, resource management

SIAM Microsoft Dynamics ITIL Service-Management PRINCE2 BPM UML Python ETL Document M Dokumentenmanagementsystem Microsoft Sharepoint Azure
BPM BPMN Python Project Controlling Projektmanagementoffice Managementberatung
Belgian Government / Brussels
Brussels
2 months
2024-09 - 2024-10

Evaluation of vendor's offer for the technical and functional upgrade

strategic advisor - SAP S/4HANA transformation
strategic advisor - SAP S/4HANA transformation
  • Evaluation of vendor's offer for the technical and functional upgrade from SAP to SAP S/4Hana.
  • Review of implementation planning, impact analysis, risk mgmt. and transition.
Manna Foods
6 months
2020-11 - 2021-04

Implement improvement of financial and logistics processes

Business Improvement Mgr/Operational Excellence
Business Improvement Mgr/Operational Excellence

Implement improvement of financial and logistics processes for Retail/SCM from existing SAP systems and introduce digitalisation and automation.

  • Post-implementation review (S4/Hana) for the capabilities / processes logistics, warehouse, finance, distribution
  • Optimisation of financial and goods flows, the quality inspection, the specific customer handling (labeling, providing bags, securing) using BPM+UML
  • Introducing the e-flows (digitalisation of e-invoicing, e-procurement, automatic controlling)
  • Inte?gration of cloud solutions withing SAP to become independent of the exchange solutions of the suppliers their legacy systems
  • Establishment of a "center of excellence" (standard processes, training and documentation, tasks and responsibilities, master data mgmt)
INNO Retail/FMCG
1 year 1 month
2020-01 - 2021-01

Transforming and changing a start-up

Business Transformation Mgr / OCM from a start-up to a scale-up ITSM/SIAM
Business Transformation Mgr / OCM from a start-up to a scale-up

Transforming and changing a start-up specialising in customs management services into a scale-up.

  • Improving an ePMO governance model between demand mgmt & delivery teams (planning, scoping, forecasting budget, risk mgmt, internal and external communication with customers)
  • Increasing solution agility in response to frequent customer changes
  • BPM for the service management processes
  • Introducing the agile train concept between Demand Management and Delivery Teams
  • Support portfolios and digital transformation with Agile Release Train (ART) and tribes
  • Improving Stakeholder management (roadmap, epics, use cases, roadmap planning)
ITSM/SIAM
Customs4trade
10 months
2019-05 - 2020-02

Determining the vision for company-wide reporting

FP&A, Corporate Performance Mgmt
FP&A, Corporate Performance Mgmt

Determining the vision for company-wide reporting regarding the performance of all value streams per subsidiary in China/USA/Europe/Brasil

  • Improve Financial Planning & Analysis and Record 2 Report at all branches
    • Financial consolidation (when/what/how) and increase transparency in reporting
    • CAPEX-OPEX-PEX planning
    • Forecasting/simulation of investments
    • Consolidation of the data of all plants towards SAP S/4Hana
  • Streamlining the processes to procure services & products per factory
  • Improved the consolidation process of sales, purchase and production orders
  • Identify gaps in current data management and support organisation by taking corrective action
  • Set up (end2end) KPI governance for all capabilities per plant
    • Contributed to the business intelligence overview of all factories
    • Implementation of KPI tree (at CxO level, for each process)
    • Im?plementation of dashboards (KPI projection)
pfm medical Life Science Retail
Germany
2 years
2018-02 - 2020-01

Change management

Program Mgr Digital Transition (RFP)
Program Mgr Digital Transition (RFP)

Deliver the business architecture by means of procurement & RFP?s to improve the interoperability and in-formation exchange of transversal IT systems of the stakeholders Belgian Military Defense, Coast Guard, Customs, Police, Rescue Centers, local Authorities and European Member States in support of security and safety operations.

  • Change management at all stakeholders to adopt the new way of working and become compliant to the business case
  • Setup the RFP's for all stakeholders covering harmonise information exchange to procure:
    • Architecture services (software & data & interfaces)
    • Infrastructure services (hardware)
    • Business services (value streams)
  • Development of a TOGAF compliant business architecture that meets the business needs of all stakeholders to inform all relevant parties in accordance with the risks about various observations and findings (visual material, missing information)
  • Needs management (architecture, data, interfaces, infrastructure) for the "new way of working" in the digital landscape
  • PMO governance (status reporting, stakeholder mgmt, requirements mgmt, impact analysis)
  • Rationalization of enterprise architecture (processes, data, ICT solutions) and transformation thereof using hybrid cloud architecture & on-premise for classified & unclassified data

European Commission DG MARE Public sector
1 year 1 month
2018-01 - 2019-01

Delivering seminars and training to support BREXIT issues in SMEs

Change / Project Manager / Trainer Digital Transition (IoT, Industry 4.0)
Change / Project Manager / Trainer Digital Transition (IoT, Industry 4.0)
  • Delivering seminars and training to support BREXIT issues in SMEs
  • Improving business processes using Business Process Management
  • Audit of SAP service management contracts
  • Audit & optimization of the WMS processes (goods arriving from the manufacturer and need to be unpacked and packed according to the needs of the different distributors)
    • Optimization of goods flows, quality inspection, specific customer handling
    • Mapping the changes in processes on IT solutions
    • ?Process ?Mapping: Direct Dispatch/Cross-docking/Direct Outbound
VOKA/Belgian Gov Manna Foods Retail/FMCG
4 months
2017-09 - 2017-12

Responsible for guiding the go to market

Project Manager
Project Manager

Responsible for guiding the go to market of various 3D software applications with marketing, research & development, sales, R&D infrastructure teams

  • Project preparation
  • Planning, sourcing, financial project mgmt
  • Execution
  • Monitoring
  • Improvement of core business processes (order 2 cash)
Additive Manufacturing
8 months
2016-09 - 2017-04

Setting up a central procurement framework for products

SAP organizational change manager, ERP SCM, company restructuring & standardization
SAP organizational change manager, ERP SCM, company restructuring & standardization

Harmonizing the business processes sales - procurement - production - research & design - quality - warehouse mgmt (WMS) - logistics

  • Setting up a central procurement framework for products and services amongst the 3 countries
  • Introducing single data access.
  • BPM & Fit-Gap analysis and transition to ERP/SAP at 3 European locations (greenfield)
  • Appointing those responsible and final decision makers for investments in the organization
  • Alignment of master data governance between all value streams

Chemicals Manufacturing
Spain & Belgium
8 months
2016-03 - 2016-10

Implementation of a PMO department

Sr. PMO, portfolio manager, digital transformation
Sr. PMO, portfolio manager, digital transformation

Implementation of a PMO department for the digital transformation of data centres with CAPEX/OPEX of +400 employees and 27 programmes

  • Design of PMO:
    • Setup the PMO organization of 20 FTE 
    • Setup of PPMP (Portfolio & Project Management Platform)
    • Setup the training for PPM, PMO-Governance, Project Mgmt
    • Setup the governance framework & dashboards for progress reporting with solution providers & customer: budget, time, scope, quality, impact, contingency, risks & mitigations
  • Implement the PMO:
    • the processes for on-boarding 
    • project & change methodologies (combination of Waterfall & Agile, ADKAR/PROSCI)
    • transition to project delivery teams (skill matrix, availability, knowledge)
  • Execution & rollout:
    • Gave training in PPPM, PMO-Governance, Project Mgmt, process analysis, process improvement techniques
    • Communication & governance: report overall progress using KPI dashboards
    • Organized quality reviews of the deliverables per project with suppliers
    • Organized follow-up meetings (SQERT reporting) with the internal & external suppliers

Financial Credit mgmt. BIL
Luxembourg
6 months
2015-11 - 2016-04

Analysis of centralisation of procurement of IT solutions for all cement plants

ERP Project Manager (RFP, carve-out)
ERP Project Manager (RFP, carve-out)

Analysis of centralisation of procurement of IT solutions for all cement plants:

  • Analysis of infrastructure, architecture, data/information exchange between all production plants and cement plant headquarters for mobile & fixed engines in quarries, container trucks, warehouse management (WMS) and distribution points for maintenance & asset mgmt tracking
  • Preparation of business case for integration with SAP
  • Preparation of the procurement dossiers for centralisation of
    • IT services
    • Renewal of hardware per plant
    • In?tegration between legacy & SAP
  • Solution presentation (business architecture, integration of processes and IT solutions per location)
Heidelberg Cement
2 years 5 months
2013-06 - 2015-10

monitoring budget, scope, deliverables, quality, effort, resources and timings

Change Manager, PMO Governance
Change Manager, PMO Governance

PMO governance for the delivery of all work orders per supplier (legal, hardware, software, quality assurance, homologation) according to agreed tenders for security projects

  • monitoring budget, scope, deliverables, quality, effort, resources and timings
  • determining the scope of the program with internal & external stakeholders
  • definition, preparation and implementation of the dashboards for progress & governance reporting: budget, time, scope, quality and risk
  • determination of the cost drivers, CAPEX/OPEX planning
  • definition of the tools for managing governance and reporting (budget, scope, deliverables, quality, effort, quality, risks and issues)
  • supplier management: motivation for delivery, follow-up, quality control
  • quality management: management of the homologation process and certification with the BE GOV

Public sector
5 months
2013-02 - 2013-06

Advice on improving the methodology to support the global expansion of ERP/SAP.

Change Manager, operational excellence ERP/SAP
Change Manager, operational excellence ERP/SAP

Advice on improving the methodology to support the global expansion of ERP/SAP.

  • Advice on improving the project methodology to support global ERP/SAP expansion.
  • Description of project activities and services by phase for planning - initiation - execution - delivery - rollout.
  • Implementation of the BPM toolkit (methodology, use and implementation of BPM).
  • Provide training in business analysis supply chain using BPM techniques.
  • Demo BPMS and document mgmt system
  • Implement transition to a consolidated documented knowledge centre 

Lotus Bakeries Food FMCG
4 months
2013-01 - 2013-04

Implementation of the roadmap

Program & Change manager ERP carve-out
Program & Change manager ERP carve-out

Implementation of the roadmap to separate the company into multiple organisations (European subsidiaries), known as Hub & Spoke business model

  • Inventory of the Current Operating Model (processes, organizational hierarchy, master data governance, applications / infrastructure, incoming & outgoing documents)
  • Designing the Target Operating Model specialized per process (procurement, sales, marketing, production, service aftercare processes, tools per organization).
  • Change management: enforcing the separation of tasks (who does what, where and with which application), seggregation of duties
Ingorsoll Rand Retail Ireland/France

Aus- und Weiterbildung

Aus- und Weiterbildung

2024:

  • Mapping SAP LeanIX and TOGAF onto BPM case tools to improve strategy
  • Due diligence of PPM + vendor selection


2022:

  • Transition from application to service mgmt using SIAM
  • Setup the transition frameworks to archive, data cleansing, extract-transform-load of data centers
  • Setup of the Service Desk tool ServiceNow for different type of users (non-IT, IT minded), simplify the User Interface (UX)
  • Standardize and implement a catalog of services (according TOGAF)


2019:

  • Setup of courses for Transformation, Data Transition, BPM in practice, integrated Document Mgmt Systems
  • Integration of the framework enterprise architecture TOGAF into BPM


2018:

  • Integration of IoT / Industry 4.0 into ERP/ SCM legacy
  • Transition to SAP S/4HANA / MS D365
  • SAP Activate (fit to standard versus blueprint)
  • DevOps
  • JIRA Workspace (service management, communication, planning), Confluence


2017:

  • Company Valuation
  • Setup of a DevOps
  • Implementation of Agile methodology
  • Fitting toolsets


2016:

  • Agile transformation of organisations
  • Analysis Improvement Techniques
  • RPA/UiPath
  • Earned Value Management advanced
  • Lean Management, 5S
  • SAP SCM ? MS Navision
  • set-up of PMO/PSO


2011:

  • Financial analysis: Cost of Poor Quality / Cost of Doing Nothing
  • Continuous improvement: Lean Six Sigma, Pareto analysis, Kanban project management
  • Value Stream Analysis, DMAIC, Metrics-Based Process Mapping


2000:

  • project methodologies Prince2, BPM, UML, BPE, PMBoK, Agile/Scrum, Lean mgmt, COPQ
  • operating models: ITSM/ITIL, ERP, enterprise architecture
  • Operational Excellence, Earned Value Management (earned vs burned, scope, budget, time)
  • PPM / Portfolio mgmt : MSP, Risk mgmt,


2009:

  • Frameworks for reorganization, Continuous Improvement of ERP solutions, Organizational Change management
  • Methodology: PROSCI ADKAR, BPM, Michael Porter Value Chain, Mc Kinsey 7s


2008:

  • ERP solutions for SME (SAP Business one / MS Dynamics AX, Navision), setup selection criteria for implementation
  • MES managing and monitoring work-in-process on a factory floor, shop floor control


2007:

ITIL V3 / service desk / managed services / Business Continuity Management


2005:

Lean management ? Active Based Costing / Value stream mapping / Organization management, Visual management


2000 - 2009:

  • case tools for business process modeling (BPMS): Visual
  • Paradigm, Bizagi, ARIS, Adonis Enterprise Architect
  • Operation Reference Models / Process: APQC, SCOR
  • iterative project methodologies (RUP, XP, Agile, Scrum)
  • Risk management : SCOPAFIJTH
  • tools for enterprise content management (ECM)


1981 - 2000:

  • Program management lifecycles (Prince2 / PMI PMBoK)
  • Project methodologies (Waterfall)
  • IDMS database (ADS, ADSO, COBOL, PL1, REXX,CP)
  • SAP ERP Automotive / ABAP programming / Modules SD/MM
  • ERP solutions for multinationals (CA-CMS)


1979 - 1981:

economics & IT

bachelor's degree


Key Focus:

  • Bachelor IT System Analysis, HRITON Bruges

Kompetenzen

Kompetenzen

Top-Skills

Programmmanagement Changemanagement Agile Transformation ADKAR project methodologies agile PRINCE2 BPM PPM Wertstrommanagement TOGAF ITIL V3 Service-Management SIAM Lean Management Blueprint FIT-GAP-Analyse Stakeholdermanagement Dokumentenmanagement Strategieberatung Projektmanagementoffice Managementerfahrung Mergers & Aquisitions IDMS

Produkte / Standards / Erfahrungen / Methoden

Value Proposition:

  • The Freelancer is a seasoned Digital Strategy Manager with over 20 years of hands-on experience driving complex digital transformation initiatives across diverse industries.
  • He brings decades of expertise in aligning business and IT strategies, delivering sustainable growth through innovative digital solutions.
  • He empowers company restructuring and ecosystem optimization, streamlining operations, strategy, and execution between the C-suite and the rest of the organization in both Western and Eastern markets.


Core Expertise:

  • Digital Strategy Development: crafting and executing digital roadmaps to drive business growth, innovation, and competitive advantage.
  • Transformation Management: leading organizational change initiatives, including mergers, acquisitions, carve-outs, and organizational realignments.
  • Ecosystem Optimization: scaling start-ups, and transforming to operating models (e.g., ERP, SIAM, ITSM/ITIL).
  • Business-IT Alignment: bridging business needs with IT capabilities to drive innovation and operational efficiency.


Typical Assignments:

The Freelancer provides strategic guidance and hands-on execution for complex initiatives, including:


Strategic Stakeholder Guidance

  • Definition: digital innovation, portfolio management, prioritization.
  • Execution: lean project delivery, resource management, and program oversight.
  • Realization: governance, ROI tracking, continuous improvement, and operational handover.


Operating Model Transformation

  • Current State Analysis: Assessing business processes, applications, and technology architectures.
  • Future State Design: Gathering requirements, defining use cases, and solution proposals regarding the organisation.
  • Coaching the approach of the change: "Blueprint vs. Fit-to-Standard," developing business cases, and managing RFIs/RFPs.
  • Implementation: Managing end-to-end service delivery with multiple integrators.


Program & Change Management

  • Project Management: from roadmap, planning & design, implementation, till roll-out & hypercare
  • ePMO Governance: Tracking budget, scope, quality, resources, and timelines.
  • Operational Excellence: Ensuring business continuity and optimizing processes.
  • Change Management: Leading initiatives, setting up Centers of Excellence.
  • Simplify and unify all procurement processes, supervise procurement through to RFI, RFP, BAFO submission, selection
  • Implementation of service oriented organisation
  • Master data transition
    • Defining the data migration strategy, including cleansing methods and tools
    • Developing and executing ETL (Extraction, Transformation, Loading) scripts
    • Integrating AI-driven tools to reduce transition and minimal operational disruptions and risks
  • Reviewing and optimising contracts
  • Providing training, coaching, mentoring for business & ICT (Lean IX, TOGAF, BPM, UML)


Industry Capabilities:

The Freelancer has expertise in:

  • Finance, Warehousing & Logistics, Customer Services
  • Supply Chain Management, Production, Sales & Procurement, IT


Methodologies

  • Hybrid Approach: combines ADKAR change management with agile methodologies and Prince2/PMBoK/PM²
  • Strategic Frameworks: TOGAF, Lean IX, BPM, and UML for designing and implementing digital strategies.


Teams:

  • IT managers, C-level, MD-level, various stakeholders (internal departments, external suppliers)


Methodologies:

  • The Freelaner uses a hybrid approach, combining ADKAR (change mgmt) with classic project mgmt and agile methodologies. chains, or transforming organizations, to deliver tailored solutions that drive sustainable growth and innovation.


History:

2001 - today

Role: strategic transformations, change programs, corporate restructuring


1990 - 2001

Role: implementation of business & IT projects, business analysis, team & project management


1981 - 1990

Role: support of technical IT assignments, software development, architect, dba, infrastructure


Roles Experience:

  • Program mgr reporting to C-level, MD +15 
  • Change mgr +20
  • Transformation / restructuring / data migration +15 
  • Stakeholder mgr +15
  • Project mgr offshore & onshore +20 
  • Business Process mgmt +20
  • Product owner +15 
  • PMO Portfolio mgmt +15
  • Director of operations +5 
  • Trainer Agile ERP, ITSM/ITIL/SIAM/BPM +20
  • Service delivery mgr / Cutover mgr +15 
  • Strategic advisor +15


Results:

  • End 2 end digitisation and integration of end users (citizens, businesses and partners)
  • Improved efficiency (operational excellence) for profit & non-profit organizations
    • Increased sales/revenue
    • Streamlined operations
    • Sustainability
    • Increase Customer Satisfaction
    • Topline Growth
    • Cost Reduction
    • Foundation
    • Reduced inventories & production costs
    • Continuous Improvement
    • Shortened product life cycles
  • Optimisation of contracts with outside vendors (reduction, elimination, replacement)
  • Modernization of ICT systems, reduction of administrative burdens & complexity
  • Customer focus integration in CRM, ERP/SCM and Service Desk mgmt
  • Global Programs (digitalization, transition to "data driven" Organizations)
  • Time savings for organizations, easy access to information, increasing transparency
  • Improving the quality of the working environment, eliminating excess costs


Customers:

  • SME (7 - 250 employees) - Large organizations (250 - 3000) - Multinationals (3000 - 30000)


Management Skills:

Span of control

  • Management of teams 5 ? 55 (internal & external solution providers, onshore ? offshore, peer 2 peer)


Reporting

  • CEO / CFO / Vice Presidents, Budget: 0.1 ? 27 MIO ? (excl CAPEX)
  • Project Directors, Project Managers, Team Leaders, Managers


Schedule

  • high level / detail level using WBS per value stream


Decisional

  • base decisions upon facts & figures, economic, business & customer oriented events


Leadership

  • flexible to work as a solitaire but also with teams (stakeholders, suppliers, employees), agile


Risk management

  • identifying problems or situations and trying to find the best way to handle using different techniques (human related, workload related, personal, technical, architectural) until pragmatic & detail resolution proposal


Motivating

  • works with all stakeholders, participants to establish a stable temporary project community
  • Using workshops to apply change management (awareness, desire & motivation, bringing knowledge to the table, training and become sustainable by means of improvement)


Areas of improvement

  • Agile/Kanban
  • Self-organizing
  • Standardization
  • KPI (top & details)
  • Increased collaboration
  • Aligned Goals and Metric-Driven Decisions & Increased capacity


Leadership & mgmt skills

  • clarifying & expressing vision
  • structured, hands-on, agile,
  • energetic, creative, stress resistant
  • empathetic, objective
  • motivating, mentoring, coaching, training, supporting
  • stable, social, easy to liaise
  • result driven, realistic, planned
  • altruistic, reliable, effective, disciplinary
  • leading transformation
  • quick starter & team player
  • liaison / stakeholder mgmt
  • chopper view, setting goals
  • liaison with stakeholders


Providing training since 2000

  • Business Process Mgmt & UML full blown, PRINCE2, PMBoK, Agile, Lean mgmt, COPQ, PMO, MSP, portfolio mgmt, Risk mgmt, ERP, legacy-systemen, enterprise architecture, ITSM/ITIL/SIAM


Technical skills

Data migration

  • Setup the data migration strategy
  • Define the people, the processes, the tools (technology) and a rule-engine required to manage an organization's information assets
  • Determine the rules about data consistency


AI

  • Integrating AI with Python for data-analysis, cleansing, transforming, loading into new legacy systems


ePMO / Program & Project mgmt Methodologies / Frameworks

  • SDLC, Waterfall, Agile, Hybrid, Lean, PDCA
  • MSP, PMI, PMBOK, SCRUM, PRINCE2, PM², RUP, AGILE, SCRUM, XP, SMART, Kanban
  • SAP ASAP / Activate - PLM
  • Enterprise portfolio & risk management 
    • strategy definition (portfolio mgmt., governance, prioritisation)
    • strategy execution (lean project delivery, resource & capacity mgmt., communication)
    • strategy realisation (benefits & realisation mgmt., continuous improvement, operational hand-over)
  • PESTLE-analysis: Political, Economic, Sociological, Technological, Legal, Environmental
  • SWOT-analysis: Strengths, Weakness, Opportunities, Threats
  • TIME-analysis: Tolerate, Invest, Migrate, Eliminate


Business Process Analysis Document Mgmt - EAM 

  • Visual Management ? SIPOC analysis ? BPM - UML
  • Role Activity Diagram ? FMEA ? Metrics Based Process Mapping ? CMMi - ERD - SIPOC
  • Six Sigma: Lean - A3 - COPQ - 5S - DMAIC - Value Stream Mapping (VSM) - Value Chain Analysis (VCA) - Voice of the Customer - SWOT


Continuous improvement

  • Visual Paradigm - SPARX (Enterprise Architect) ? BizzDesign/MEGA - Bizagi - Adonis ? Aris - CaseWise ? BonitaSoft
  • MS Office / MS Excel / MS Word / MS Visio / MS Powerpoint / MS Project / MS Teams / Sharepoint


Operation Reference Models

  • ITIL/ITSM (Service Operations ? Service Design ? Service Transition ? Continuous Service Improvement)
  • SIAM
  • APQC ? SCOR


System Engineering Standards

  • TOGAF / Zachmann
  • LEANIX


Governance Mgmt reporting

  • B-SQERT reporting (budget /scope/quality/effort/risk/time)
  • Earned Value Management (EVM) - Benchmarking - KPI?s
  • RAID reporting (risks/actions/issues/dependencies)
  • Level: C-suite


Portfolio mgmt Planning tools - PPM

  • Project Plan 365
  • Zoho Project
  • Projectmanager
  • GantPRO
  • Wrike
  • Planview
  • GoodDay
  • ProjectLibre
  • Celoxis
  • Asana
  • Monday
  • ClickUp
  • GanttProject
  • Youtrack
  • JIRA
  • MS Project
  • Trello
  • LiquidPlanner
  • Hive
  • Avaza
  • TeamGantt
  • BaseCamp
  • Workfront
  • OpenProject
  • Planisware
  • WorkOtter
  • Project in a Box - PMW ? CA Clarity - CA Superproject


Process, Value Streams, Capabilities:

Core business processes

  • Inbound Logistics
  • Operations / Manufacturing / Production
  • Outbound Logistics
  • Marketing & Sales
  • Service Support


Supporting processes

  • Legal, accounting, financial management
  • HR Management
  • Product and technology development, R&D
  • Procurement
  • Service Management for Business & IT


Architecture Infrastructure

  • IaaS ? PaaS ? SaaS - SOA
  • JIRA ? Confluence
  • ERP (SAP / CA-CMS)
  • CRM
  • Avaya (call desk centre)
  • Day Lending Suite (front & back office)
  • SharePoint
  • 3GL: Cobol, PL1, Rexx ? Easytrieve
  • 4GL : Natural / IDMS / PC ADS
  • Mainframe: IBM 3270 ? Siemens BS2000


Business Continuity Mgmt

  • Setup the mitigation tracks for IT & Business disasters
  • Setup & implement the recovery plan of the critical processes (business resumption)


Business Intelligence

  • Prevero 
  • SAP analytics cloud (SAC) 
  • POWER BI


Quality Assurance

  • V-model (testing : use cases / User acceptance ? functional acceptance ? customer acceptance
  • COBIT (basic) ? CMMi ? TMAP derivates
  • adopt First Time Right (no double standards)


Countries & Teams

  • Local teams: Netherlands, Belgium, France, Germany, Switzerland, Ireland, Spain
  • External teams: India, Afrika, Asia, USA, UK, China

Datenbanken

IDMS (network / hierarchical)
Experte
MS SQL
Fortgeschritten
Access ? FoxPro ? Dbase
Fortgeschritten
DB2 (RDB) - IMS ? Adabas
Oracle
Basics


Managementerfahrung in Unternehmen

Change Management
Experte
Transformation Management
Experte
Project Management
Experte
Strategic Coaching
Experte
Digitalisation
Experte
PMO
Experte

Branchen

Branchen

  • Public Sector/Government
  • Chemicals
  • Retail/FMCG
  • Automotive
  • Energy / Utilities (water, gas, electricity)
  • Insurance
  • Manufacturing
  • Construction
  • Banking

Einsatzorte

Einsatzorte

Aachen (+100km)
Deutschland
möglich

Projekte

Projekte

6 months
2024-12 - 2025-05

ERP to implement the EUDR Due Diligence System for wood operators

Strategic advisor / ERP ERP / Wood
Strategic advisor / ERP
  • Analyse the impact of EU Deforestation Regulation onto the operating models (ERP & SCM processes) of the wood operators regarding the sustainability and deforestation of the supply chain.
  • Analyse the risks in case not compliant.
  • Setup the roadmap for the operators.
  • Setup an implementation path.
ERP / Wood
3 years
2022-03 - 2025-02

Digital Transformation ERP & Direct of operations

Digital Transformation Manager SIAM / ERP / PMO BPM BPMN Python ...
Digital Transformation Manager SIAM / ERP / PMO

Transformation and restructuring a government organisation (city of Brussels) to the role of Service Integrator for its customers (with a landscape of 19 Municipalities and 30000 end users) and implementing standard ERP solutions and the ecosystem mgmt. model of SIAM. This is a change at 3 levels (service integrator, Customer's customers, and the already outsourced helpdesk) to reduce the expenditures. The following programs are the basis of a central purchasing process in accordance with legal regulations (enquiry of needs per project (products, services), partnerships for the build & run phases, preparation of the service sheets, legal validation, evaluation of suppliers' offers for conformity, budget).

  • Program 1: Implementation of complete ERP solutions: front-office and back-office, financial management (accounting, income/expenses), purchases/sales, HR personnel management (hire 2 retire), social files, management of relations between users (citizens, companies and partners).
  • Program 2: Master data migration of the data centers to centralized operation (from on premise to SaaS), transition of all databases (archiving, data cleansing, extract transform load).
  • Program 3: Phase out local legacy systems in all municipalities and replace with fully centralized service management. 
  • Program 4: Restructure the existing organisation towards a Target Operational SIAM model (ITSM/ITIL service desk with centralised service offerings supported by multiple service providers, specific commitments per service type) and a centre of excellence.


Digital Transformation manager / Restructuring mgmt / organization change mgmt

  • Preparation and implementation of an ERP scan for all processes
  • Setting up a portfolio of business programmes to support the transformation and organisational restructuring towards a central business model
  • Setting up the new business structure (target operational model) using business process outsourcing
  • Change management of business processes for the service integrator in line with the ITSM/SIAM eco-system


Director of Operations / PMO (hands-on)

  • Developing an ePMO culture, portfolio management
  • Managing service delivery with various integrators and solution providers for business and IT services
  • Setting up change management approach and departmental communication.
  • Project management (configuration, implementation, delivery) of the target operational model.
  • Risk and portfolio analysis, operational readiness assessment
  • High and detailed level planning, resource management

SIAM Microsoft Dynamics ITIL Service-Management PRINCE2 BPM UML Python ETL Document M Dokumentenmanagementsystem Microsoft Sharepoint Azure
BPM BPMN Python Project Controlling Projektmanagementoffice Managementberatung
Belgian Government / Brussels
Brussels
2 months
2024-09 - 2024-10

Evaluation of vendor's offer for the technical and functional upgrade

strategic advisor - SAP S/4HANA transformation
strategic advisor - SAP S/4HANA transformation
  • Evaluation of vendor's offer for the technical and functional upgrade from SAP to SAP S/4Hana.
  • Review of implementation planning, impact analysis, risk mgmt. and transition.
Manna Foods
6 months
2020-11 - 2021-04

Implement improvement of financial and logistics processes

Business Improvement Mgr/Operational Excellence
Business Improvement Mgr/Operational Excellence

Implement improvement of financial and logistics processes for Retail/SCM from existing SAP systems and introduce digitalisation and automation.

  • Post-implementation review (S4/Hana) for the capabilities / processes logistics, warehouse, finance, distribution
  • Optimisation of financial and goods flows, the quality inspection, the specific customer handling (labeling, providing bags, securing) using BPM+UML
  • Introducing the e-flows (digitalisation of e-invoicing, e-procurement, automatic controlling)
  • Inte?gration of cloud solutions withing SAP to become independent of the exchange solutions of the suppliers their legacy systems
  • Establishment of a "center of excellence" (standard processes, training and documentation, tasks and responsibilities, master data mgmt)
INNO Retail/FMCG
1 year 1 month
2020-01 - 2021-01

Transforming and changing a start-up

Business Transformation Mgr / OCM from a start-up to a scale-up ITSM/SIAM
Business Transformation Mgr / OCM from a start-up to a scale-up

Transforming and changing a start-up specialising in customs management services into a scale-up.

  • Improving an ePMO governance model between demand mgmt & delivery teams (planning, scoping, forecasting budget, risk mgmt, internal and external communication with customers)
  • Increasing solution agility in response to frequent customer changes
  • BPM for the service management processes
  • Introducing the agile train concept between Demand Management and Delivery Teams
  • Support portfolios and digital transformation with Agile Release Train (ART) and tribes
  • Improving Stakeholder management (roadmap, epics, use cases, roadmap planning)
ITSM/SIAM
Customs4trade
10 months
2019-05 - 2020-02

Determining the vision for company-wide reporting

FP&A, Corporate Performance Mgmt
FP&A, Corporate Performance Mgmt

Determining the vision for company-wide reporting regarding the performance of all value streams per subsidiary in China/USA/Europe/Brasil

  • Improve Financial Planning & Analysis and Record 2 Report at all branches
    • Financial consolidation (when/what/how) and increase transparency in reporting
    • CAPEX-OPEX-PEX planning
    • Forecasting/simulation of investments
    • Consolidation of the data of all plants towards SAP S/4Hana
  • Streamlining the processes to procure services & products per factory
  • Improved the consolidation process of sales, purchase and production orders
  • Identify gaps in current data management and support organisation by taking corrective action
  • Set up (end2end) KPI governance for all capabilities per plant
    • Contributed to the business intelligence overview of all factories
    • Implementation of KPI tree (at CxO level, for each process)
    • Im?plementation of dashboards (KPI projection)
pfm medical Life Science Retail
Germany
2 years
2018-02 - 2020-01

Change management

Program Mgr Digital Transition (RFP)
Program Mgr Digital Transition (RFP)

Deliver the business architecture by means of procurement & RFP?s to improve the interoperability and in-formation exchange of transversal IT systems of the stakeholders Belgian Military Defense, Coast Guard, Customs, Police, Rescue Centers, local Authorities and European Member States in support of security and safety operations.

  • Change management at all stakeholders to adopt the new way of working and become compliant to the business case
  • Setup the RFP's for all stakeholders covering harmonise information exchange to procure:
    • Architecture services (software & data & interfaces)
    • Infrastructure services (hardware)
    • Business services (value streams)
  • Development of a TOGAF compliant business architecture that meets the business needs of all stakeholders to inform all relevant parties in accordance with the risks about various observations and findings (visual material, missing information)
  • Needs management (architecture, data, interfaces, infrastructure) for the "new way of working" in the digital landscape
  • PMO governance (status reporting, stakeholder mgmt, requirements mgmt, impact analysis)
  • Rationalization of enterprise architecture (processes, data, ICT solutions) and transformation thereof using hybrid cloud architecture & on-premise for classified & unclassified data

European Commission DG MARE Public sector
1 year 1 month
2018-01 - 2019-01

Delivering seminars and training to support BREXIT issues in SMEs

Change / Project Manager / Trainer Digital Transition (IoT, Industry 4.0)
Change / Project Manager / Trainer Digital Transition (IoT, Industry 4.0)
  • Delivering seminars and training to support BREXIT issues in SMEs
  • Improving business processes using Business Process Management
  • Audit of SAP service management contracts
  • Audit & optimization of the WMS processes (goods arriving from the manufacturer and need to be unpacked and packed according to the needs of the different distributors)
    • Optimization of goods flows, quality inspection, specific customer handling
    • Mapping the changes in processes on IT solutions
    • ?Process ?Mapping: Direct Dispatch/Cross-docking/Direct Outbound
VOKA/Belgian Gov Manna Foods Retail/FMCG
4 months
2017-09 - 2017-12

Responsible for guiding the go to market

Project Manager
Project Manager

Responsible for guiding the go to market of various 3D software applications with marketing, research & development, sales, R&D infrastructure teams

  • Project preparation
  • Planning, sourcing, financial project mgmt
  • Execution
  • Monitoring
  • Improvement of core business processes (order 2 cash)
Additive Manufacturing
8 months
2016-09 - 2017-04

Setting up a central procurement framework for products

SAP organizational change manager, ERP SCM, company restructuring & standardization
SAP organizational change manager, ERP SCM, company restructuring & standardization

Harmonizing the business processes sales - procurement - production - research & design - quality - warehouse mgmt (WMS) - logistics

  • Setting up a central procurement framework for products and services amongst the 3 countries
  • Introducing single data access.
  • BPM & Fit-Gap analysis and transition to ERP/SAP at 3 European locations (greenfield)
  • Appointing those responsible and final decision makers for investments in the organization
  • Alignment of master data governance between all value streams

Chemicals Manufacturing
Spain & Belgium
8 months
2016-03 - 2016-10

Implementation of a PMO department

Sr. PMO, portfolio manager, digital transformation
Sr. PMO, portfolio manager, digital transformation

Implementation of a PMO department for the digital transformation of data centres with CAPEX/OPEX of +400 employees and 27 programmes

  • Design of PMO:
    • Setup the PMO organization of 20 FTE 
    • Setup of PPMP (Portfolio & Project Management Platform)
    • Setup the training for PPM, PMO-Governance, Project Mgmt
    • Setup the governance framework & dashboards for progress reporting with solution providers & customer: budget, time, scope, quality, impact, contingency, risks & mitigations
  • Implement the PMO:
    • the processes for on-boarding 
    • project & change methodologies (combination of Waterfall & Agile, ADKAR/PROSCI)
    • transition to project delivery teams (skill matrix, availability, knowledge)
  • Execution & rollout:
    • Gave training in PPPM, PMO-Governance, Project Mgmt, process analysis, process improvement techniques
    • Communication & governance: report overall progress using KPI dashboards
    • Organized quality reviews of the deliverables per project with suppliers
    • Organized follow-up meetings (SQERT reporting) with the internal & external suppliers

Financial Credit mgmt. BIL
Luxembourg
6 months
2015-11 - 2016-04

Analysis of centralisation of procurement of IT solutions for all cement plants

ERP Project Manager (RFP, carve-out)
ERP Project Manager (RFP, carve-out)

Analysis of centralisation of procurement of IT solutions for all cement plants:

  • Analysis of infrastructure, architecture, data/information exchange between all production plants and cement plant headquarters for mobile & fixed engines in quarries, container trucks, warehouse management (WMS) and distribution points for maintenance & asset mgmt tracking
  • Preparation of business case for integration with SAP
  • Preparation of the procurement dossiers for centralisation of
    • IT services
    • Renewal of hardware per plant
    • In?tegration between legacy & SAP
  • Solution presentation (business architecture, integration of processes and IT solutions per location)
Heidelberg Cement
2 years 5 months
2013-06 - 2015-10

monitoring budget, scope, deliverables, quality, effort, resources and timings

Change Manager, PMO Governance
Change Manager, PMO Governance

PMO governance for the delivery of all work orders per supplier (legal, hardware, software, quality assurance, homologation) according to agreed tenders for security projects

  • monitoring budget, scope, deliverables, quality, effort, resources and timings
  • determining the scope of the program with internal & external stakeholders
  • definition, preparation and implementation of the dashboards for progress & governance reporting: budget, time, scope, quality and risk
  • determination of the cost drivers, CAPEX/OPEX planning
  • definition of the tools for managing governance and reporting (budget, scope, deliverables, quality, effort, quality, risks and issues)
  • supplier management: motivation for delivery, follow-up, quality control
  • quality management: management of the homologation process and certification with the BE GOV

Public sector
5 months
2013-02 - 2013-06

Advice on improving the methodology to support the global expansion of ERP/SAP.

Change Manager, operational excellence ERP/SAP
Change Manager, operational excellence ERP/SAP

Advice on improving the methodology to support the global expansion of ERP/SAP.

  • Advice on improving the project methodology to support global ERP/SAP expansion.
  • Description of project activities and services by phase for planning - initiation - execution - delivery - rollout.
  • Implementation of the BPM toolkit (methodology, use and implementation of BPM).
  • Provide training in business analysis supply chain using BPM techniques.
  • Demo BPMS and document mgmt system
  • Implement transition to a consolidated documented knowledge centre 

Lotus Bakeries Food FMCG
4 months
2013-01 - 2013-04

Implementation of the roadmap

Program & Change manager ERP carve-out
Program & Change manager ERP carve-out

Implementation of the roadmap to separate the company into multiple organisations (European subsidiaries), known as Hub & Spoke business model

  • Inventory of the Current Operating Model (processes, organizational hierarchy, master data governance, applications / infrastructure, incoming & outgoing documents)
  • Designing the Target Operating Model specialized per process (procurement, sales, marketing, production, service aftercare processes, tools per organization).
  • Change management: enforcing the separation of tasks (who does what, where and with which application), seggregation of duties
Ingorsoll Rand Retail Ireland/France

Aus- und Weiterbildung

Aus- und Weiterbildung

2024:

  • Mapping SAP LeanIX and TOGAF onto BPM case tools to improve strategy
  • Due diligence of PPM + vendor selection


2022:

  • Transition from application to service mgmt using SIAM
  • Setup the transition frameworks to archive, data cleansing, extract-transform-load of data centers
  • Setup of the Service Desk tool ServiceNow for different type of users (non-IT, IT minded), simplify the User Interface (UX)
  • Standardize and implement a catalog of services (according TOGAF)


2019:

  • Setup of courses for Transformation, Data Transition, BPM in practice, integrated Document Mgmt Systems
  • Integration of the framework enterprise architecture TOGAF into BPM


2018:

  • Integration of IoT / Industry 4.0 into ERP/ SCM legacy
  • Transition to SAP S/4HANA / MS D365
  • SAP Activate (fit to standard versus blueprint)
  • DevOps
  • JIRA Workspace (service management, communication, planning), Confluence


2017:

  • Company Valuation
  • Setup of a DevOps
  • Implementation of Agile methodology
  • Fitting toolsets


2016:

  • Agile transformation of organisations
  • Analysis Improvement Techniques
  • RPA/UiPath
  • Earned Value Management advanced
  • Lean Management, 5S
  • SAP SCM ? MS Navision
  • set-up of PMO/PSO


2011:

  • Financial analysis: Cost of Poor Quality / Cost of Doing Nothing
  • Continuous improvement: Lean Six Sigma, Pareto analysis, Kanban project management
  • Value Stream Analysis, DMAIC, Metrics-Based Process Mapping


2000:

  • project methodologies Prince2, BPM, UML, BPE, PMBoK, Agile/Scrum, Lean mgmt, COPQ
  • operating models: ITSM/ITIL, ERP, enterprise architecture
  • Operational Excellence, Earned Value Management (earned vs burned, scope, budget, time)
  • PPM / Portfolio mgmt : MSP, Risk mgmt,


2009:

  • Frameworks for reorganization, Continuous Improvement of ERP solutions, Organizational Change management
  • Methodology: PROSCI ADKAR, BPM, Michael Porter Value Chain, Mc Kinsey 7s


2008:

  • ERP solutions for SME (SAP Business one / MS Dynamics AX, Navision), setup selection criteria for implementation
  • MES managing and monitoring work-in-process on a factory floor, shop floor control


2007:

ITIL V3 / service desk / managed services / Business Continuity Management


2005:

Lean management ? Active Based Costing / Value stream mapping / Organization management, Visual management


2000 - 2009:

  • case tools for business process modeling (BPMS): Visual
  • Paradigm, Bizagi, ARIS, Adonis Enterprise Architect
  • Operation Reference Models / Process: APQC, SCOR
  • iterative project methodologies (RUP, XP, Agile, Scrum)
  • Risk management : SCOPAFIJTH
  • tools for enterprise content management (ECM)


1981 - 2000:

  • Program management lifecycles (Prince2 / PMI PMBoK)
  • Project methodologies (Waterfall)
  • IDMS database (ADS, ADSO, COBOL, PL1, REXX,CP)
  • SAP ERP Automotive / ABAP programming / Modules SD/MM
  • ERP solutions for multinationals (CA-CMS)


1979 - 1981:

economics & IT

bachelor's degree


Key Focus:

  • Bachelor IT System Analysis, HRITON Bruges

Kompetenzen

Kompetenzen

Top-Skills

Programmmanagement Changemanagement Agile Transformation ADKAR project methodologies agile PRINCE2 BPM PPM Wertstrommanagement TOGAF ITIL V3 Service-Management SIAM Lean Management Blueprint FIT-GAP-Analyse Stakeholdermanagement Dokumentenmanagement Strategieberatung Projektmanagementoffice Managementerfahrung Mergers & Aquisitions IDMS

Produkte / Standards / Erfahrungen / Methoden

Value Proposition:

  • The Freelancer is a seasoned Digital Strategy Manager with over 20 years of hands-on experience driving complex digital transformation initiatives across diverse industries.
  • He brings decades of expertise in aligning business and IT strategies, delivering sustainable growth through innovative digital solutions.
  • He empowers company restructuring and ecosystem optimization, streamlining operations, strategy, and execution between the C-suite and the rest of the organization in both Western and Eastern markets.


Core Expertise:

  • Digital Strategy Development: crafting and executing digital roadmaps to drive business growth, innovation, and competitive advantage.
  • Transformation Management: leading organizational change initiatives, including mergers, acquisitions, carve-outs, and organizational realignments.
  • Ecosystem Optimization: scaling start-ups, and transforming to operating models (e.g., ERP, SIAM, ITSM/ITIL).
  • Business-IT Alignment: bridging business needs with IT capabilities to drive innovation and operational efficiency.


Typical Assignments:

The Freelancer provides strategic guidance and hands-on execution for complex initiatives, including:


Strategic Stakeholder Guidance

  • Definition: digital innovation, portfolio management, prioritization.
  • Execution: lean project delivery, resource management, and program oversight.
  • Realization: governance, ROI tracking, continuous improvement, and operational handover.


Operating Model Transformation

  • Current State Analysis: Assessing business processes, applications, and technology architectures.
  • Future State Design: Gathering requirements, defining use cases, and solution proposals regarding the organisation.
  • Coaching the approach of the change: "Blueprint vs. Fit-to-Standard," developing business cases, and managing RFIs/RFPs.
  • Implementation: Managing end-to-end service delivery with multiple integrators.


Program & Change Management

  • Project Management: from roadmap, planning & design, implementation, till roll-out & hypercare
  • ePMO Governance: Tracking budget, scope, quality, resources, and timelines.
  • Operational Excellence: Ensuring business continuity and optimizing processes.
  • Change Management: Leading initiatives, setting up Centers of Excellence.
  • Simplify and unify all procurement processes, supervise procurement through to RFI, RFP, BAFO submission, selection
  • Implementation of service oriented organisation
  • Master data transition
    • Defining the data migration strategy, including cleansing methods and tools
    • Developing and executing ETL (Extraction, Transformation, Loading) scripts
    • Integrating AI-driven tools to reduce transition and minimal operational disruptions and risks
  • Reviewing and optimising contracts
  • Providing training, coaching, mentoring for business & ICT (Lean IX, TOGAF, BPM, UML)


Industry Capabilities:

The Freelancer has expertise in:

  • Finance, Warehousing & Logistics, Customer Services
  • Supply Chain Management, Production, Sales & Procurement, IT


Methodologies

  • Hybrid Approach: combines ADKAR change management with agile methodologies and Prince2/PMBoK/PM²
  • Strategic Frameworks: TOGAF, Lean IX, BPM, and UML for designing and implementing digital strategies.


Teams:

  • IT managers, C-level, MD-level, various stakeholders (internal departments, external suppliers)


Methodologies:

  • The Freelaner uses a hybrid approach, combining ADKAR (change mgmt) with classic project mgmt and agile methodologies. chains, or transforming organizations, to deliver tailored solutions that drive sustainable growth and innovation.


History:

2001 - today

Role: strategic transformations, change programs, corporate restructuring


1990 - 2001

Role: implementation of business & IT projects, business analysis, team & project management


1981 - 1990

Role: support of technical IT assignments, software development, architect, dba, infrastructure


Roles Experience:

  • Program mgr reporting to C-level, MD +15 
  • Change mgr +20
  • Transformation / restructuring / data migration +15 
  • Stakeholder mgr +15
  • Project mgr offshore & onshore +20 
  • Business Process mgmt +20
  • Product owner +15 
  • PMO Portfolio mgmt +15
  • Director of operations +5 
  • Trainer Agile ERP, ITSM/ITIL/SIAM/BPM +20
  • Service delivery mgr / Cutover mgr +15 
  • Strategic advisor +15


Results:

  • End 2 end digitisation and integration of end users (citizens, businesses and partners)
  • Improved efficiency (operational excellence) for profit & non-profit organizations
    • Increased sales/revenue
    • Streamlined operations
    • Sustainability
    • Increase Customer Satisfaction
    • Topline Growth
    • Cost Reduction
    • Foundation
    • Reduced inventories & production costs
    • Continuous Improvement
    • Shortened product life cycles
  • Optimisation of contracts with outside vendors (reduction, elimination, replacement)
  • Modernization of ICT systems, reduction of administrative burdens & complexity
  • Customer focus integration in CRM, ERP/SCM and Service Desk mgmt
  • Global Programs (digitalization, transition to "data driven" Organizations)
  • Time savings for organizations, easy access to information, increasing transparency
  • Improving the quality of the working environment, eliminating excess costs


Customers:

  • SME (7 - 250 employees) - Large organizations (250 - 3000) - Multinationals (3000 - 30000)


Management Skills:

Span of control

  • Management of teams 5 ? 55 (internal & external solution providers, onshore ? offshore, peer 2 peer)


Reporting

  • CEO / CFO / Vice Presidents, Budget: 0.1 ? 27 MIO ? (excl CAPEX)
  • Project Directors, Project Managers, Team Leaders, Managers


Schedule

  • high level / detail level using WBS per value stream


Decisional

  • base decisions upon facts & figures, economic, business & customer oriented events


Leadership

  • flexible to work as a solitaire but also with teams (stakeholders, suppliers, employees), agile


Risk management

  • identifying problems or situations and trying to find the best way to handle using different techniques (human related, workload related, personal, technical, architectural) until pragmatic & detail resolution proposal


Motivating

  • works with all stakeholders, participants to establish a stable temporary project community
  • Using workshops to apply change management (awareness, desire & motivation, bringing knowledge to the table, training and become sustainable by means of improvement)


Areas of improvement

  • Agile/Kanban
  • Self-organizing
  • Standardization
  • KPI (top & details)
  • Increased collaboration
  • Aligned Goals and Metric-Driven Decisions & Increased capacity


Leadership & mgmt skills

  • clarifying & expressing vision
  • structured, hands-on, agile,
  • energetic, creative, stress resistant
  • empathetic, objective
  • motivating, mentoring, coaching, training, supporting
  • stable, social, easy to liaise
  • result driven, realistic, planned
  • altruistic, reliable, effective, disciplinary
  • leading transformation
  • quick starter & team player
  • liaison / stakeholder mgmt
  • chopper view, setting goals
  • liaison with stakeholders


Providing training since 2000

  • Business Process Mgmt & UML full blown, PRINCE2, PMBoK, Agile, Lean mgmt, COPQ, PMO, MSP, portfolio mgmt, Risk mgmt, ERP, legacy-systemen, enterprise architecture, ITSM/ITIL/SIAM


Technical skills

Data migration

  • Setup the data migration strategy
  • Define the people, the processes, the tools (technology) and a rule-engine required to manage an organization's information assets
  • Determine the rules about data consistency


AI

  • Integrating AI with Python for data-analysis, cleansing, transforming, loading into new legacy systems


ePMO / Program & Project mgmt Methodologies / Frameworks

  • SDLC, Waterfall, Agile, Hybrid, Lean, PDCA
  • MSP, PMI, PMBOK, SCRUM, PRINCE2, PM², RUP, AGILE, SCRUM, XP, SMART, Kanban
  • SAP ASAP / Activate - PLM
  • Enterprise portfolio & risk management 
    • strategy definition (portfolio mgmt., governance, prioritisation)
    • strategy execution (lean project delivery, resource & capacity mgmt., communication)
    • strategy realisation (benefits & realisation mgmt., continuous improvement, operational hand-over)
  • PESTLE-analysis: Political, Economic, Sociological, Technological, Legal, Environmental
  • SWOT-analysis: Strengths, Weakness, Opportunities, Threats
  • TIME-analysis: Tolerate, Invest, Migrate, Eliminate


Business Process Analysis Document Mgmt - EAM 

  • Visual Management ? SIPOC analysis ? BPM - UML
  • Role Activity Diagram ? FMEA ? Metrics Based Process Mapping ? CMMi - ERD - SIPOC
  • Six Sigma: Lean - A3 - COPQ - 5S - DMAIC - Value Stream Mapping (VSM) - Value Chain Analysis (VCA) - Voice of the Customer - SWOT


Continuous improvement

  • Visual Paradigm - SPARX (Enterprise Architect) ? BizzDesign/MEGA - Bizagi - Adonis ? Aris - CaseWise ? BonitaSoft
  • MS Office / MS Excel / MS Word / MS Visio / MS Powerpoint / MS Project / MS Teams / Sharepoint


Operation Reference Models

  • ITIL/ITSM (Service Operations ? Service Design ? Service Transition ? Continuous Service Improvement)
  • SIAM
  • APQC ? SCOR


System Engineering Standards

  • TOGAF / Zachmann
  • LEANIX


Governance Mgmt reporting

  • B-SQERT reporting (budget /scope/quality/effort/risk/time)
  • Earned Value Management (EVM) - Benchmarking - KPI?s
  • RAID reporting (risks/actions/issues/dependencies)
  • Level: C-suite


Portfolio mgmt Planning tools - PPM

  • Project Plan 365
  • Zoho Project
  • Projectmanager
  • GantPRO
  • Wrike
  • Planview
  • GoodDay
  • ProjectLibre
  • Celoxis
  • Asana
  • Monday
  • ClickUp
  • GanttProject
  • Youtrack
  • JIRA
  • MS Project
  • Trello
  • LiquidPlanner
  • Hive
  • Avaza
  • TeamGantt
  • BaseCamp
  • Workfront
  • OpenProject
  • Planisware
  • WorkOtter
  • Project in a Box - PMW ? CA Clarity - CA Superproject


Process, Value Streams, Capabilities:

Core business processes

  • Inbound Logistics
  • Operations / Manufacturing / Production
  • Outbound Logistics
  • Marketing & Sales
  • Service Support


Supporting processes

  • Legal, accounting, financial management
  • HR Management
  • Product and technology development, R&D
  • Procurement
  • Service Management for Business & IT


Architecture Infrastructure

  • IaaS ? PaaS ? SaaS - SOA
  • JIRA ? Confluence
  • ERP (SAP / CA-CMS)
  • CRM
  • Avaya (call desk centre)
  • Day Lending Suite (front & back office)
  • SharePoint
  • 3GL: Cobol, PL1, Rexx ? Easytrieve
  • 4GL : Natural / IDMS / PC ADS
  • Mainframe: IBM 3270 ? Siemens BS2000


Business Continuity Mgmt

  • Setup the mitigation tracks for IT & Business disasters
  • Setup & implement the recovery plan of the critical processes (business resumption)


Business Intelligence

  • Prevero 
  • SAP analytics cloud (SAC) 
  • POWER BI


Quality Assurance

  • V-model (testing : use cases / User acceptance ? functional acceptance ? customer acceptance
  • COBIT (basic) ? CMMi ? TMAP derivates
  • adopt First Time Right (no double standards)


Countries & Teams

  • Local teams: Netherlands, Belgium, France, Germany, Switzerland, Ireland, Spain
  • External teams: India, Afrika, Asia, USA, UK, China

Datenbanken

IDMS (network / hierarchical)
Experte
MS SQL
Fortgeschritten
Access ? FoxPro ? Dbase
Fortgeschritten
DB2 (RDB) - IMS ? Adabas
Oracle
Basics


Managementerfahrung in Unternehmen

Change Management
Experte
Transformation Management
Experte
Project Management
Experte
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