September 2020 ? June 2026:

Role: Independent Transformation Consultant / Contractor, Senior Global IT Program Manager

Customer: Adecco, Prague, Czech Republic

Tasks:

Led enterprise transformation initiatives focused on Front Office digitization, Salesforce ecosystem alignment and governance across Germany, Italy and Luxembourg.

• Directed end-to-end transformation of a Salesforce-based Front Office platform integrated with 10 digital solutions impacting 1,500+ users with budgets exceeding ?8M

• Coordinated delivery across IT, Product, Operations and Business with 8+ external vendors, aligning dependencies across 9+ workstreams

• Built and structured program governance to surface risks and dependencies earlier, break down silos and enable completion of the transformation in Germany and other European markets

• Managed 100+ global and local stakeholders, with direct exposure to regional leadership and global governance boards

• Delivered Front and Middle Office modernization and system consolidation, generating ?1M+ in productivity gains while enabling legacy ATS retirement, process automation and improved data quality, reporting and user experience

• Led AI-driven knowledge-base and document-translation initiatives across 5+ teams in Germany, reducing repetitive support queries and translation workload

April 2014 ? October 2019

Role: Progressive Leadership Roles

Customer: Johnson & Johnson Medical, Prague, Czech Republic

Tasks:

• Rolled out a Salesforce-based event management platform across 65 countries using Agile delivery, increasing productivity by 25%

• Led business-side delivery of a 10,000+ user regional digital platform, consolidating the application process into one tool to streamline workflows and improve customer experience

• Drove business-side prioritization of Agile/Scrum enhancements to improve workflows and internal efficiency

• Designed and implemented an offshore project operating model backed by a business case for ?1M+ in potential annual savings

• Led a 45-person international organization across three management levels, delivering 500+ educational programs across EMEA and contributing to a 3-point Net Promoter Score increase

November 2009 ? March 2014

Customer: Johnson & Johnson Medical, Prague, Czech Republic

Tasks:

• Implemented an EMEA-wide education platform centralizing event discovery and self-registration, reducing administrative effort by ~30%
• Delivered 40+ large-scale educational events for J&J associates and surgeons across regional markets
• Managed order-to-cash delivery across 10+ international markets, ensuring distributor orders were fulfilled on time and in full while exceeding internal Supply Chain and Customer Service SLAs

January 2007 ? October 2009

Role: Marketing & PR Manager

Customer: Hungarian Ice Hockey Federation, Budapest, Hungary

Tasks:

• Increased media visibility by 200% through integrated campaigns
• Secured 30% revenue growth through long-term sponsorship agreements with international corporations