Helping clients to ideate, shape, and evaluate new products and services.
Developing transformative customer experience and innovation strategies.
Initiating and accelerating internal ventures like BauernPost.
Conducting customer demand tests to determine product-market fit and market size.
Synthesized data from customer and market research to formulate and test hypothesis.
Managed and coached strategist as people manager.
Helped clients center around customer centricity and business agility in the context of digital business transformation.
Facilitated the creation of strategic artefacts - e.g., personas, as-is and future state customer journeys, service blueprints, etc.
Conducted workshops and design sprints with senior stakeholders and board members.
Created user flows and prototypes for web and app applications.
Managed and coached service and UX designers by defining their role in projects and guiding their development within the craft.
Fostered collaboration across product strategy, innovation, design, business, and technology.
Developed and implemented open innovation processes and established them within the company.
Conducted market research and analysis of various innovations and new technologies.
Created a CGI strategy for cost-efficient product imagery.
Established an in-house innovation team consisting of three designers and two developers.
Informed John Lewis? omni-channel strategy with customer insights.
Led the development and design of customer-facing omnichannel experiences.
Created communication decks around customer experience and innovation subjects for board members.
Designed customer-facing prototypes to quickly gain insights with limited investment and resources.
- Responsible for new product development, including conceptualization, prototyping, market and trend research, as well as the design of new technical solutions.
- Redesigned products to meet changing customer needs.
- Created CAD models of products as well as design layouts for packaging designs.
Industrial Design of Intelligent Products and Systems, graduated with excellence
I am an UX and innovation expert with 8+ years of professional experience leading design teams and helping clients understand their customers. I have extensive knowledge in translating business and customer requirements into transformative customer experience and innovation strategies. Over the course of my consulting career with large consulting firms, I have helped several clients adopt customer- centric product development, resulting in faster time to market and higher product adoption rates. I perform best in fast-paced and multidisciplinary environments.
Helping clients to ideate, shape, and evaluate new products and services.
Developing transformative customer experience and innovation strategies.
Initiating and accelerating internal ventures like BauernPost.
Conducting customer demand tests to determine product-market fit and market size.
Synthesized data from customer and market research to formulate and test hypothesis.
Managed and coached strategist as people manager.
Helped clients center around customer centricity and business agility in the context of digital business transformation.
Facilitated the creation of strategic artefacts - e.g., personas, as-is and future state customer journeys, service blueprints, etc.
Conducted workshops and design sprints with senior stakeholders and board members.
Created user flows and prototypes for web and app applications.
Managed and coached service and UX designers by defining their role in projects and guiding their development within the craft.
Fostered collaboration across product strategy, innovation, design, business, and technology.
Developed and implemented open innovation processes and established them within the company.
Conducted market research and analysis of various innovations and new technologies.
Created a CGI strategy for cost-efficient product imagery.
Established an in-house innovation team consisting of three designers and two developers.
Informed John Lewis? omni-channel strategy with customer insights.
Led the development and design of customer-facing omnichannel experiences.
Created communication decks around customer experience and innovation subjects for board members.
Designed customer-facing prototypes to quickly gain insights with limited investment and resources.
- Responsible for new product development, including conceptualization, prototyping, market and trend research, as well as the design of new technical solutions.
- Redesigned products to meet changing customer needs.
- Created CAD models of products as well as design layouts for packaging designs.
Industrial Design of Intelligent Products and Systems, graduated with excellence
I am an UX and innovation expert with 8+ years of professional experience leading design teams and helping clients understand their customers. I have extensive knowledge in translating business and customer requirements into transformative customer experience and innovation strategies. Over the course of my consulting career with large consulting firms, I have helped several clients adopt customer- centric product development, resulting in faster time to market and higher product adoption rates. I perform best in fast-paced and multidisciplinary environments.