Led the end-to-end delivery of the CHRONEXT Mobile App project with a budget of approximately ?1 million, including vendor selection, sprint planning, release management, and cross-team coordination
Managed delivery schedules, release planning, and resource allocation for Agile sprints and hybrid workflows
Ensured timely rollouts of CRM and Helpdesk systems, resulting in a 60% improvement in support efficiency
Facilitated stakeholder alignment and managed progress tracking using JIRA and Confluence
CHRONEXT GmbH
Cologne, Germany
1 year 1 month
2020-12 - 2021-12
Digitally transformed the school registration process
Programme Officer / IT Project Manager
Programme Officer / IT Project Manager
Digitally transformed the school registration process, launching a web portal and app that registered 65,000+ schools with automated e-licensing
Implemented an online scholarship portal, processing 100K+ applications and shortlisting 30K+ through secure workflows
Managed requirement gathering, system design, development, and QA testing to align with provincial standards
Trained 36 district commissioners and 1,000+ high school principals, ensuring system adoption and compliance
Punjab Information Technology Board
Lahore, Pakistan
2 years 1 month
2018-11 - 2020-11
Deployed QMS and EMR systems
Supervisor QMS & EMR / IT Operations Manager
Supervisor QMS & EMR / IT Operations Manager
Deployed QMS and EMR systems in a major public hospital, automating operations and streamlining patient workflows
Led a team of 30+ IT executives to deliver healthcare services for 1M+ patients over two years, maintaining 99% system uptime
Provided technical support, resolved outages, and optimized software functionality through QA and collaboration with development teams
Trained hospital staff on system adoption, improving efficiency and overcoming resistance in a low-literacy environment
Punjab Information Technology Board
Lahore, Pakistan
1 year 2 months
2017-09 - 2018-10
Analyzed Dengue Tracking System data to identify hotspots
IT Advisor to Minister for Health / Resident Engineer
IT Advisor to Minister for Health / Resident Engineer
Analyzed Dengue Tracking System data to identify hotspots, reducing dengue-related deaths by 90% through targeted actions
Implemented the Disease Surveillance System (DSS), monitoring 81 diseases and controlling outbreaks of Influenza N1H1 and measles
Prepared data-driven reports to guide the Minister in resource allocation for medicines, vaccinations, and hospital staffing
Defined requirements for a province-wide HIMS, optimizing workflows for referrals, lab tests, pharmacy, and inpatient records
Punjab Information Technology Board
Lahore, Pakistan
1 year 2 months
2016-07 - 2017-08
Coordinated the development and rollout of the Human Resource Information System (HRIS)
Assistant Program Officer / Software Project Coordinator
Assistant Program Officer / Software Project Coordinator
Coordinated the development and rollout of the Human Resource Information System (HRIS) and a province-wide Job Portal, digitalizing HR processes for transparency and efficiency
Managed requirement engineering, design, development, testing, and implementation in collaboration with product teams and clients
Acted as the primary post-implementation contact, increasing client satisfaction by 30% and achieving project goals
Punjab Information Technology Board
Lahore, Pakistan
Aus- und Weiterbildung
Aus- und Weiterbildung
4 years 1 month
2012-02 - 2016-02
Computer Sciences
Bachelor of Science in Computer Science, COMSATS University Islamabad
Bachelor of Science in Computer Science
COMSATS University Islamabad
Further training and certificates:
Project Management Professional (PMP)® Certification, PMI
PMP®-certified IT Project Manager with 7+ years of experience delivering end-to-end digital and web initiatives in cross-functional environments, including eCommerce and large-scale digital platforms
Strong in stakeholder management, agile and hybrid delivery, and translating business requirements into clear technical specifications for development teams
Hands-on delivery across planning, execution, testing/UAT, go-live, and optimization
Solid foundation in web technologies, system integrations, and data flows; leverages Claude (AI) to accelerate discovery, documentation, and QA while maintaining governance and quality
Asana: Task management, project planning, team collaboration
Freshsales CRM: CRM configuration, sales pipeline management, centralised customer communication
Freshdesk: Helpdesk configuration, customer support workflow automation
M365: Word, Excel, PowerPoint, Outlook, SharePoint, Microsoft Teams
Einsatzorte
Einsatzorte
NRW (+300km)
Deutschland
möglich
Projekte
Projekte
3 years 1 month
2022-02 - 2025-02
CHRONEXT Mobile App project
IT Project Manager
IT Project Manager
Led the end-to-end delivery of the CHRONEXT Mobile App project with a budget of approximately ?1 million, including vendor selection, sprint planning, release management, and cross-team coordination
Managed delivery schedules, release planning, and resource allocation for Agile sprints and hybrid workflows
Ensured timely rollouts of CRM and Helpdesk systems, resulting in a 60% improvement in support efficiency
Facilitated stakeholder alignment and managed progress tracking using JIRA and Confluence
CHRONEXT GmbH
Cologne, Germany
1 year 1 month
2020-12 - 2021-12
Digitally transformed the school registration process
Programme Officer / IT Project Manager
Programme Officer / IT Project Manager
Digitally transformed the school registration process, launching a web portal and app that registered 65,000+ schools with automated e-licensing
Implemented an online scholarship portal, processing 100K+ applications and shortlisting 30K+ through secure workflows
Managed requirement gathering, system design, development, and QA testing to align with provincial standards
Trained 36 district commissioners and 1,000+ high school principals, ensuring system adoption and compliance
Punjab Information Technology Board
Lahore, Pakistan
2 years 1 month
2018-11 - 2020-11
Deployed QMS and EMR systems
Supervisor QMS & EMR / IT Operations Manager
Supervisor QMS & EMR / IT Operations Manager
Deployed QMS and EMR systems in a major public hospital, automating operations and streamlining patient workflows
Led a team of 30+ IT executives to deliver healthcare services for 1M+ patients over two years, maintaining 99% system uptime
Provided technical support, resolved outages, and optimized software functionality through QA and collaboration with development teams
Trained hospital staff on system adoption, improving efficiency and overcoming resistance in a low-literacy environment
Punjab Information Technology Board
Lahore, Pakistan
1 year 2 months
2017-09 - 2018-10
Analyzed Dengue Tracking System data to identify hotspots
IT Advisor to Minister for Health / Resident Engineer
IT Advisor to Minister for Health / Resident Engineer
Analyzed Dengue Tracking System data to identify hotspots, reducing dengue-related deaths by 90% through targeted actions
Implemented the Disease Surveillance System (DSS), monitoring 81 diseases and controlling outbreaks of Influenza N1H1 and measles
Prepared data-driven reports to guide the Minister in resource allocation for medicines, vaccinations, and hospital staffing
Defined requirements for a province-wide HIMS, optimizing workflows for referrals, lab tests, pharmacy, and inpatient records
Punjab Information Technology Board
Lahore, Pakistan
1 year 2 months
2016-07 - 2017-08
Coordinated the development and rollout of the Human Resource Information System (HRIS)
Assistant Program Officer / Software Project Coordinator
Assistant Program Officer / Software Project Coordinator
Coordinated the development and rollout of the Human Resource Information System (HRIS) and a province-wide Job Portal, digitalizing HR processes for transparency and efficiency
Managed requirement engineering, design, development, testing, and implementation in collaboration with product teams and clients
Acted as the primary post-implementation contact, increasing client satisfaction by 30% and achieving project goals
Punjab Information Technology Board
Lahore, Pakistan
Aus- und Weiterbildung
Aus- und Weiterbildung
4 years 1 month
2012-02 - 2016-02
Computer Sciences
Bachelor of Science in Computer Science, COMSATS University Islamabad
Bachelor of Science in Computer Science
COMSATS University Islamabad
Further training and certificates:
Project Management Professional (PMP)® Certification, PMI
PMP®-certified IT Project Manager with 7+ years of experience delivering end-to-end digital and web initiatives in cross-functional environments, including eCommerce and large-scale digital platforms
Strong in stakeholder management, agile and hybrid delivery, and translating business requirements into clear technical specifications for development teams
Hands-on delivery across planning, execution, testing/UAT, go-live, and optimization
Solid foundation in web technologies, system integrations, and data flows; leverages Claude (AI) to accelerate discovery, documentation, and QA while maintaining governance and quality