Analysis, design and optimization of the SAP C4C Sales and Service Cloud
SAP CX Application Engineer
SAP CX Application Engineer
Analyze, Design and Optimize the SAP C4C Sales and Service Cloud within standard functionalities and already existing custom extensions via KUT and SDK/PDI
Handled Cloud Integration of SAP (SAP CX with SAP S4 HANA) via SAP CPI middleware. Also, handled SAP PI/PO activities like analyzed and designing of iFlows, extensively used SAP adapters and IDOCS
Experience in configuration of IBP demand, supply and response (Order based planning) and integration of IBP with S4HANA
Analyzed and developed functional configurations for sap modules like SD, MM, PP and S4 HANA product teams using SAP Fiori application
Responsible for configuring a variety of CPQ functionalities like bundle configuration, product rules, price and quote management
SAP LABS, Bangalore (India)
1 Jahr 8 Monate
2014-05 - 2015-12
various
SAP QA Specialist
SAP QA Specialist
Experience in Quality Initiatives in SAP, set up quality standards and monitor its adherence using tools like Dynatrace Performance Monitoring tool
Led Quality improvements - Driving root cause analysis and preparing QA Reports
Acquainted with Selenium Test Automation and multifaceted experience in SAP QA cloud software testing, software development and user-acceptance testing
Created and executed automated software test plans, cases and scripts to uncover, identify and document software problems and documented in user stories
Training in CI/CD processes and Jenkins Methodology
Coordinate and configure the client environment preparation for each test cycle by communicating with Technical and Functional Teams
SAP LABS, Bangalore (India)
6 Monate
2012-09 - 2013-02
Creation of data and process models
Senior Business Analyst
Senior Business Analyst
Create data and process models for customer's business requirements
Engaged client to gather software requirements/business rules, and ensure alignment with development teams
Analyzed client's business requirements and processes through document analysis, interviews, workshops, and workflow analysis
Created presentations in concise & well-researched manner on new product feature ideas & opportunities by collaborating with product owners
Involved in Strategic Consulting, including business plan & sales strategy development
Analyzed qualitative and quantitative data to uncover competition and industry information to drive business revenue
Progressive Infotech Pvt. Ltd., New Delhi (India)
7 Monate
2012-03 - 2012-09
Analysis of qualitative and quantitative data
Senior Executive - Inside Sales
Senior Executive - Inside Sales
Analyzed qualitative and quantitative data to uncover competition and industry information to drive business revenue
Gathered information, analyzed business objectives and solutions and allocated relevant data to different teams
Collaborated with different stakeholders to ensure business and technology alignment
MPG Business Information Systems P Ltd, New Delhi (India)
1 Jahr 8 Monate
2010-08 - 2012-03
Research Executive
Drive test resourcing, plans and artifacts for all phases of SDLC
Execute and evaluate automation scripts and or occasional manual test cases and Isolate, replicate, and report defects and verify defect fixes
Conducted workload assessments and devised new operational processes that led to a 40% increase in productivity
Prognosys e Services Pvt. Ltd., New Delhi (India)
Aus- und Weiterbildung
Aus- und Weiterbildung
2 Monate
2025-01 - heute
AI for SAP CX
Munich
Munich
4 Monate
2024-08 - 2024-11
SAP BTP
Munich
Munich
8 Monate
2022-02 - 2022-09
German B1 Course
Deutsche Akademie, Munich
Deutsche Akademie, Munich
2 Monate
2013-07 - 2013-08
CRM 7.0 EHP 1
Lithan Genovate, Bangalore
Lithan Genovate, Bangalore
3 Jahre 8 Monate
2006-08 - 2010-03
Study - Information Technology
Bachelor (B.Tech), Graphic Era University, Dehradun (India)
Bachelor (B.Tech)
Graphic Era University, Dehradun (India)
Kompetenzen
Kompetenzen
Top-Skills
SAP C4CSAP Analytics CloudhanaS/4HANAAgiles TestenAcceptance TestCloud EngineerTestanalyst
Produkte / Standards / Erfahrungen / Methoden
Leadership
Attention to Detail
Problem Solving
Teamwork
Interpersonal Communication
Selenium
SAP BTP
SAP QA
SAP IBP
SAP Fiori
SAP Sales & Service Cloud
SAP Cloud Integration
SAP S4 HANA
SAP C4C
SAP CX
Profile At SAP LABS, my journey as a CX Application Engineer has been marked by a steadfast commitment to optimizing SAP's cloud solutions. My role involves a deep dive into SAP Sales and Service Cloud functionalities, navigating complex SAP landscapes, where my analytical skills help in identifying and resolving technical challenges swiftly. My expertise in integration of SAP C/4HANA with other SAP modules like SAP S4HANA , SAP IBP via SAP CPI underscores my contributions to our team's mission of elevating SAP's cloud offerings.
Einsatzorte
Einsatzorte
München (+50km) München (+50km)
Deutschland
möglich
Projekte
Projekte
4 Jahre 8 Monate
2016-01 - 2020-08
Analysis, design and optimization of the SAP C4C Sales and Service Cloud
SAP CX Application Engineer
SAP CX Application Engineer
Analyze, Design and Optimize the SAP C4C Sales and Service Cloud within standard functionalities and already existing custom extensions via KUT and SDK/PDI
Handled Cloud Integration of SAP (SAP CX with SAP S4 HANA) via SAP CPI middleware. Also, handled SAP PI/PO activities like analyzed and designing of iFlows, extensively used SAP adapters and IDOCS
Experience in configuration of IBP demand, supply and response (Order based planning) and integration of IBP with S4HANA
Analyzed and developed functional configurations for sap modules like SD, MM, PP and S4 HANA product teams using SAP Fiori application
Responsible for configuring a variety of CPQ functionalities like bundle configuration, product rules, price and quote management
SAP LABS, Bangalore (India)
1 Jahr 8 Monate
2014-05 - 2015-12
various
SAP QA Specialist
SAP QA Specialist
Experience in Quality Initiatives in SAP, set up quality standards and monitor its adherence using tools like Dynatrace Performance Monitoring tool
Led Quality improvements - Driving root cause analysis and preparing QA Reports
Acquainted with Selenium Test Automation and multifaceted experience in SAP QA cloud software testing, software development and user-acceptance testing
Created and executed automated software test plans, cases and scripts to uncover, identify and document software problems and documented in user stories
Training in CI/CD processes and Jenkins Methodology
Coordinate and configure the client environment preparation for each test cycle by communicating with Technical and Functional Teams
SAP LABS, Bangalore (India)
6 Monate
2012-09 - 2013-02
Creation of data and process models
Senior Business Analyst
Senior Business Analyst
Create data and process models for customer's business requirements
Engaged client to gather software requirements/business rules, and ensure alignment with development teams
Analyzed client's business requirements and processes through document analysis, interviews, workshops, and workflow analysis
Created presentations in concise & well-researched manner on new product feature ideas & opportunities by collaborating with product owners
Involved in Strategic Consulting, including business plan & sales strategy development
Analyzed qualitative and quantitative data to uncover competition and industry information to drive business revenue
Progressive Infotech Pvt. Ltd., New Delhi (India)
7 Monate
2012-03 - 2012-09
Analysis of qualitative and quantitative data
Senior Executive - Inside Sales
Senior Executive - Inside Sales
Analyzed qualitative and quantitative data to uncover competition and industry information to drive business revenue
Gathered information, analyzed business objectives and solutions and allocated relevant data to different teams
Collaborated with different stakeholders to ensure business and technology alignment
MPG Business Information Systems P Ltd, New Delhi (India)
1 Jahr 8 Monate
2010-08 - 2012-03
Research Executive
Drive test resourcing, plans and artifacts for all phases of SDLC
Execute and evaluate automation scripts and or occasional manual test cases and Isolate, replicate, and report defects and verify defect fixes
Conducted workload assessments and devised new operational processes that led to a 40% increase in productivity
Prognosys e Services Pvt. Ltd., New Delhi (India)
Aus- und Weiterbildung
Aus- und Weiterbildung
2 Monate
2025-01 - heute
AI for SAP CX
Munich
Munich
4 Monate
2024-08 - 2024-11
SAP BTP
Munich
Munich
8 Monate
2022-02 - 2022-09
German B1 Course
Deutsche Akademie, Munich
Deutsche Akademie, Munich
2 Monate
2013-07 - 2013-08
CRM 7.0 EHP 1
Lithan Genovate, Bangalore
Lithan Genovate, Bangalore
3 Jahre 8 Monate
2006-08 - 2010-03
Study - Information Technology
Bachelor (B.Tech), Graphic Era University, Dehradun (India)
Bachelor (B.Tech)
Graphic Era University, Dehradun (India)
Kompetenzen
Kompetenzen
Top-Skills
SAP C4CSAP Analytics CloudhanaS/4HANAAgiles TestenAcceptance TestCloud EngineerTestanalyst
Produkte / Standards / Erfahrungen / Methoden
Leadership
Attention to Detail
Problem Solving
Teamwork
Interpersonal Communication
Selenium
SAP BTP
SAP QA
SAP IBP
SAP Fiori
SAP Sales & Service Cloud
SAP Cloud Integration
SAP S4 HANA
SAP C4C
SAP CX
Profile At SAP LABS, my journey as a CX Application Engineer has been marked by a steadfast commitment to optimizing SAP's cloud solutions. My role involves a deep dive into SAP Sales and Service Cloud functionalities, navigating complex SAP landscapes, where my analytical skills help in identifying and resolving technical challenges swiftly. My expertise in integration of SAP C/4HANA with other SAP modules like SAP S4HANA , SAP IBP via SAP CPI underscores my contributions to our team's mission of elevating SAP's cloud offerings.
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