IT Project Manager with 13+ years of experience in enterprise software, banking technology, project coordination, client support and international team leadership. Experienced in coordinating cross-functional development, testing and support teams, managing requirements and deliverables, tracking issues and risks, and maintaining clear stakeholder communication.
Strong background in software delivery, UAT, testing, defect management, implementation, go-live, documentation and operational support. PMP and Professional Scrum Master I certified, with a technical foundation in software development and enterprise applications.
CORE COMPETENCIES
IT Project Management & PMO Support
Project & Deliverable Coordination
Requirements & Stakeholder Management
Cross-functional Team Coordination
Project Reporting & Documentation
Risk, Issue & Action Tracking
Software Testing & UAT
Defect & Incident Management
Release, Go-Live & Handover
Enterprise Software Delivery
Client & Production Support
Process & Knowledge Documentation
Tools:
MS Project
Trello
Excel
Microsoft Office
My Oracle Support
Technical:
Java
XSLT
Software Testing
Betriebssysteme
Project Management
Fortgeschritten
Project Coordination
Fortgeschritten
PMO
Fortgeschritten
Stakeholder communication
Fortgeschritten
Team Management
Fortgeschritten
Status Reporting
Fortgeschritten
Documentation
Fortgeschritten
Datenbanken
Oracle
Einsatzorte
Einsatzorte
Bonn (+50km) Köln (+50km) Neuwied (+50km) neustadt wied (+50km) Koblenz am Rhein (+50km) Linz am Rhein (+50km)
Deutschland
möglich
Projekte
Projekte
7 months
2026-03 - now
Outreach Marketing
Assistant
Assistant
Independently manage structured research, qualification, outreach and tracking workflows.
Maintain accurate records, follow defined processes and prioritize relevant opportunities.
Collaborate remotely using digital and AI-enabled tools.
Upwork
Remote
2 years 4 months
2024-06 - now
Digital support
Community Support & PC Club Lead
Community Support & PC Club Lead
Provide hands-on computer and digital support to participants through the weekly PC Club.
Coordinate activities, communication, logistics and basic documentation.
Troubleshoot practical technology issues and assist users with digital applications.
Mehrgenerationenhaus
Neustadt (Wied)
7 years 2 months
2017-01 - 2024-02
Career Pause & Professional Development
1 year 5 months
2015-09 - 2017-01
Development and testing coordination
Application Development Head
Application Development Head
Led delivery activities across 5 live enterprise products, coordinating teams of 4?10 members.
Led regular client meetings to clarify requirements and translate business needs into actionable tasks.
Coordinated priorities, deliverables and timelines, contributing to a 20% reduction in rework.
Reviewed documentation, code changes and testing activities to ensure delivery quality and client standards.
Coordinated fluctuating team resources while maintaining on-time delivery and achieving 95% client satisfaction.
Contributed to a 15% reduction in post-release defects through stronger development and testing coordination.
Tata Consultancy Services
Hyderabad, Indi
7 years 11 months
2007-10 - 2015-08
Technical and functional support
Product Support Senior Manager
Product Support Senior Manager
Led a 10-member team providing technical and functional support for 25 banks using multiple Internet Banking products.
Managed ticket prioritization, issue resolution, root cause analysis and production support across multiple environments.
Coordinated critical incidents and client escalations with development, consulting and core-banking teams.
Acted as a key bridge between client IT teams and internal technical stakeholders.
Coordinated complex defect resolution and permanent fixes to improve application stability.
Achieved a 95% defect resolution rate while maintaining strong client relationships.
Oracle Financial Services Software Ltd
Mumbai & Pune, India
6 months
2007-05 - 2007-10
Client coordination for an Internet Banking implementation
Senior Onsite Consultant
Senior Onsite Consultant
Led client coordination for an Internet Banking implementation.
IT Project Manager with 13+ years of experience in enterprise software, banking technology, project coordination, client support and international team leadership. Experienced in coordinating cross-functional development, testing and support teams, managing requirements and deliverables, tracking issues and risks, and maintaining clear stakeholder communication.
Strong background in software delivery, UAT, testing, defect management, implementation, go-live, documentation and operational support. PMP and Professional Scrum Master I certified, with a technical foundation in software development and enterprise applications.
CORE COMPETENCIES
IT Project Management & PMO Support
Project & Deliverable Coordination
Requirements & Stakeholder Management
Cross-functional Team Coordination
Project Reporting & Documentation
Risk, Issue & Action Tracking
Software Testing & UAT
Defect & Incident Management
Release, Go-Live & Handover
Enterprise Software Delivery
Client & Production Support
Process & Knowledge Documentation
Tools:
MS Project
Trello
Excel
Microsoft Office
My Oracle Support
Technical:
Java
XSLT
Software Testing
Betriebssysteme
Project Management
Fortgeschritten
Project Coordination
Fortgeschritten
PMO
Fortgeschritten
Stakeholder communication
Fortgeschritten
Team Management
Fortgeschritten
Status Reporting
Fortgeschritten
Documentation
Fortgeschritten
Datenbanken
Oracle
Vertrauen Sie auf Randstad
Im Bereich Freelancing
Im Bereich Arbeitnehmerüberlassung / Personalvermittlung