IT Business Analyst / Requirements Engineering
Aktualisiert am 05.06.2024
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 01.07.2024
Verfügbar zu: 75%
davon vor Ort: 25%
Anforderungsmanagement
Business Analyse
Applikationsbetreuung
Albanian
fluent
English
fluent
German
fluent
Italian
fluent
Russian
basic knowledge (reading and writing)

Einsatzorte

Einsatzorte

München (+100km)
Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

2 Jahre
2022-07 - 2024-06

Sammelinkasso

IT Business Analyst
IT Business Analyst
Billig inkasso
Versicherung
5 Jahre
2019-07 - 2024-06

Liquidity Management

IT Business Analyst
IT Business Analyst
Billingprozess Invoicing
Bank
München
1 Jahr 8 Monate
2016-10 - 2018-05

various projects

IT Business Analyst / IT Application Manager
IT Business Analyst / IT Application Manager

Project management in interdisciplinary projects, coordination of business units in the analysis and implementation of projects. Team size up to 15 persons, 9 units and external service provider. Budget planning, reporting and monitoring of project progress, escalation management.

Actual Projects:

  • set up of credit card payments for two web shops
    shop.repower.com and shop.plugnroll.com
  • set up of Media Asset Management Tool for Marketing
  • set up of car sharing tool for the company car pool
  • Gather business requirements and further improve the vision for the development of application landscape
  • Coordinate the gathering and implementation of business
    requirements and insure their translation in fit-for-purpose IT
    solutions
  • Ensure that the projects are delivered on time, within budget, to specification and to the satisfaction of project owners
  • Coordinate the procurement and contract management with various suppliers for application activities including periodic
    renewals of licenses or maintenance contracts   
  • Actively manage suppliers to deliver against agreed schedules, deliverables and cost commitments
  • Ensure that project and system documentation is accurate,
    complete and up-to-date
  • Ensure that all applications are operating with optimal
    performance, availability and reliability according to the
    technical specifications, operating procedures and
    security/regulations
  • Ensure / supervise the remedy of any anomalies
  • Carry out any other tasks requested by line management in the interest of the service
  • Ensure effective and timely end-user support, minimizing the adverse impact of incidents and problems on the business and preventing reoccurrence of any such incidents
  • IT Business Analyst and Application Manager for risk and
    compliance applications (BWise Nasdaq, Phishme) 
  • for Sales, Marketing, Product Management Applications (Online shops, Optimy, Media Asset Management, QuestionPro, Salesforce, Pardot)
  • Back up Admin for other applications like Meridian / CAD
Repower AG, Landquart
Switzerland
6 Monate
2016-10 - 2017-03

Implementation of the new website

Agile project owner Umbraco CMS
Agile project owner
Umbraco CMS
Service Provider Alten Italia and Marketing department
6 Jahre 5 Monate
2010-06 - 2016-10

Drive overall work stream delivery to ensure that all requirements are correctly implemented, tested and deployed

Senior Commissions Solution Specialist / Department Commission
Senior Commissions Solution Specialist / Department Commission
  • Business Analyst for compensations plans as interface between Business Engineering and Software Development for an incentive performance management system and related CRM systems, Billing, BI, different applications and IT interfaces with more than 5 year job experience in a multinational company
  • Co-project management for 10 business units, escalation management.
  • Specification, gathering, analyze, management and monitoring of technical and business (sales, marketing, tax, accounting, legal) requirements for various IT service and change requests concerning sales incentive management system from sourcing perspective (compensation plans)
  • Identify people and systems impacted by functional and non-functional requirements regarding sales incentives
  • Development of business and technical content for the creation of project orders
  • Working jointly in projects with IT and business organizations to implement quickly and effective business solutions
  • Acquiring, reviewing, and documenting of the technical Service Requests and expectations of organizational units; Proposal of solutions and decision based on the detected needs
  • Drive change with related business departments and IT contacts and coordinate project delivery to ensure that the needs of business stakeholders are met on time in budget and quality
  • Analyze the overall context of business processes, organizational structures, information technology, identify vulnerabilities and fix them
  • Development of optimization proposals regarding implementation or associated business and IT processes
  • Drive work delivery with multiple Vendors regarding external implementation of sales incentives requirements (Tech Mahindra, Nice, Syzygy, Ricoh)
  • Preparation and presentation of analysis results and decision documents for the management
  • Interface/translator to IT, Sales, Marketing, Controlling, Legal and Customer Service concerning the implementation of sales commissions for new and in-life products
Telefónica Germany GmbH & Co. OHG
Munich, Germany
5 Jahre 3 Monate
2005-02 - 2010-04

Market analysis, competition observation deriving trends and development of new opportunities

Product Manager / Department Product Management in Sales
Product Manager / Department Product Management in Sales
  • Developing and implementing of new product and business models
  • Evaluation and implementation of new revenue potential and commercially attractive ideas
  • Design and operational implementation of product launch projects to increase traffic and sales
  • Interface between IT, Marketing, Incoming Orders, Billing, Legal and Sales department for product development and implementation
  • Documentation of all related product information like contract, price list, data protection, manuals, internal and external process definitions and other product documentation
  • Preparation of decisive presentations and product business plans for the management
  • Definition, supervision and optimization of product related processes, implementation of change requests regarding product enhancement, development and process improvements
  • Managing external service providers or vendors as Komsa AG and ensuring process compatibility
  • Implementation of user tests and internal trainings regarding f.e. the use of DSL devices
  • Introduction and implementation of add on services or digital business models like telecommunications devices, PC Security packages, e-Books and photo shop, as well as supply and content care of Intranet and company web page
M-net Telekommunikations GmbH
Munich, Germany
6 Monate
2003-11 - 2004-04

Business Study "Traffic in telematics services" and "Telematics as CRM (Customer Relationship Management) and VRM (Vehicle Relationship Management) business tool"

Analyst "Telematics mobile business" / Department of management
Analyst "Telematics mobile business" / Department of management
Siemens Business Services GmbH & Co. OHG
Munich, Germany
6 Monate
2003-06 - 2003-11

Impact of national signature laws on the development of secure signature creation devices"

Thesis (Master?s degree) / Department Research and Development
Thesis (Master?s degree) / Department Research and Development

After difficult procurement and translation, the signature legislation of the countries Germany, Austria, Italy and France were compared with the EU Directive 1999/93/EC. In addition, the effects of the differences for cards German manufacturers were represented

Giesecke & Devrient GmbH
Munich, Germany

Aus- und Weiterbildung

Aus- und Weiterbildung

6 Jahre 2 Monate
1997-10 - 2003-11

Studies of business administration

?Diplom-Kauffrau? (Note gut 2,2), Ludwig-Maximilians-Universität in Munich
?Diplom-Kauffrau? (Note gut 2,2)
Ludwig-Maximilians-Universität in Munich

Impact of national signature laws on the development of secure signature creation devices" (with grade 1 rated) (Note sehr gut 1)

5 Jahre 9 Monate
1987-09 - 1993-05

Studies of Informatics at Science

Informatiker (Note gut 2,4), University of Tirana, Albania
Informatiker (Note gut 2,4)
University of Tirana, Albania

Database structure (Note gut 2)

Position

Position

IT Business Analyst

Kompetenzen

Kompetenzen

Top-Skills

Anforderungsmanagement Business Analyse Applikationsbetreuung

Personal Skills              

  • Strong analytical, problem-solving and synthesizing skills
  • Excellent attention to not spoken details and able to discover hidden requirements
  • Keen perception regarding process analysis, definition, implementation, improvement
  • Able to work in multi-cultural teams as well as individual player
  • Very familiar with IT landscape and software development cycles in co-working with colleagues from different departments in many cross-border projects
  • Know how in business process modeling

Branchen

Branchen

Banken

Versicherung

Telekommunikation

Einsatzorte

Einsatzorte

München (+100km)
Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

2 Jahre
2022-07 - 2024-06

Sammelinkasso

IT Business Analyst
IT Business Analyst
Billig inkasso
Versicherung
5 Jahre
2019-07 - 2024-06

Liquidity Management

IT Business Analyst
IT Business Analyst
Billingprozess Invoicing
Bank
München
1 Jahr 8 Monate
2016-10 - 2018-05

various projects

IT Business Analyst / IT Application Manager
IT Business Analyst / IT Application Manager

Project management in interdisciplinary projects, coordination of business units in the analysis and implementation of projects. Team size up to 15 persons, 9 units and external service provider. Budget planning, reporting and monitoring of project progress, escalation management.

Actual Projects:

  • set up of credit card payments for two web shops
    shop.repower.com and shop.plugnroll.com
  • set up of Media Asset Management Tool for Marketing
  • set up of car sharing tool for the company car pool
  • Gather business requirements and further improve the vision for the development of application landscape
  • Coordinate the gathering and implementation of business
    requirements and insure their translation in fit-for-purpose IT
    solutions
  • Ensure that the projects are delivered on time, within budget, to specification and to the satisfaction of project owners
  • Coordinate the procurement and contract management with various suppliers for application activities including periodic
    renewals of licenses or maintenance contracts   
  • Actively manage suppliers to deliver against agreed schedules, deliverables and cost commitments
  • Ensure that project and system documentation is accurate,
    complete and up-to-date
  • Ensure that all applications are operating with optimal
    performance, availability and reliability according to the
    technical specifications, operating procedures and
    security/regulations
  • Ensure / supervise the remedy of any anomalies
  • Carry out any other tasks requested by line management in the interest of the service
  • Ensure effective and timely end-user support, minimizing the adverse impact of incidents and problems on the business and preventing reoccurrence of any such incidents
  • IT Business Analyst and Application Manager for risk and
    compliance applications (BWise Nasdaq, Phishme) 
  • for Sales, Marketing, Product Management Applications (Online shops, Optimy, Media Asset Management, QuestionPro, Salesforce, Pardot)
  • Back up Admin for other applications like Meridian / CAD
Repower AG, Landquart
Switzerland
6 Monate
2016-10 - 2017-03

Implementation of the new website

Agile project owner Umbraco CMS
Agile project owner
Umbraco CMS
Service Provider Alten Italia and Marketing department
6 Jahre 5 Monate
2010-06 - 2016-10

Drive overall work stream delivery to ensure that all requirements are correctly implemented, tested and deployed

Senior Commissions Solution Specialist / Department Commission
Senior Commissions Solution Specialist / Department Commission
  • Business Analyst for compensations plans as interface between Business Engineering and Software Development for an incentive performance management system and related CRM systems, Billing, BI, different applications and IT interfaces with more than 5 year job experience in a multinational company
  • Co-project management for 10 business units, escalation management.
  • Specification, gathering, analyze, management and monitoring of technical and business (sales, marketing, tax, accounting, legal) requirements for various IT service and change requests concerning sales incentive management system from sourcing perspective (compensation plans)
  • Identify people and systems impacted by functional and non-functional requirements regarding sales incentives
  • Development of business and technical content for the creation of project orders
  • Working jointly in projects with IT and business organizations to implement quickly and effective business solutions
  • Acquiring, reviewing, and documenting of the technical Service Requests and expectations of organizational units; Proposal of solutions and decision based on the detected needs
  • Drive change with related business departments and IT contacts and coordinate project delivery to ensure that the needs of business stakeholders are met on time in budget and quality
  • Analyze the overall context of business processes, organizational structures, information technology, identify vulnerabilities and fix them
  • Development of optimization proposals regarding implementation or associated business and IT processes
  • Drive work delivery with multiple Vendors regarding external implementation of sales incentives requirements (Tech Mahindra, Nice, Syzygy, Ricoh)
  • Preparation and presentation of analysis results and decision documents for the management
  • Interface/translator to IT, Sales, Marketing, Controlling, Legal and Customer Service concerning the implementation of sales commissions for new and in-life products
Telefónica Germany GmbH & Co. OHG
Munich, Germany
5 Jahre 3 Monate
2005-02 - 2010-04

Market analysis, competition observation deriving trends and development of new opportunities

Product Manager / Department Product Management in Sales
Product Manager / Department Product Management in Sales
  • Developing and implementing of new product and business models
  • Evaluation and implementation of new revenue potential and commercially attractive ideas
  • Design and operational implementation of product launch projects to increase traffic and sales
  • Interface between IT, Marketing, Incoming Orders, Billing, Legal and Sales department for product development and implementation
  • Documentation of all related product information like contract, price list, data protection, manuals, internal and external process definitions and other product documentation
  • Preparation of decisive presentations and product business plans for the management
  • Definition, supervision and optimization of product related processes, implementation of change requests regarding product enhancement, development and process improvements
  • Managing external service providers or vendors as Komsa AG and ensuring process compatibility
  • Implementation of user tests and internal trainings regarding f.e. the use of DSL devices
  • Introduction and implementation of add on services or digital business models like telecommunications devices, PC Security packages, e-Books and photo shop, as well as supply and content care of Intranet and company web page
M-net Telekommunikations GmbH
Munich, Germany
6 Monate
2003-11 - 2004-04

Business Study "Traffic in telematics services" and "Telematics as CRM (Customer Relationship Management) and VRM (Vehicle Relationship Management) business tool"

Analyst "Telematics mobile business" / Department of management
Analyst "Telematics mobile business" / Department of management
Siemens Business Services GmbH & Co. OHG
Munich, Germany
6 Monate
2003-06 - 2003-11

Impact of national signature laws on the development of secure signature creation devices"

Thesis (Master?s degree) / Department Research and Development
Thesis (Master?s degree) / Department Research and Development

After difficult procurement and translation, the signature legislation of the countries Germany, Austria, Italy and France were compared with the EU Directive 1999/93/EC. In addition, the effects of the differences for cards German manufacturers were represented

Giesecke & Devrient GmbH
Munich, Germany

Aus- und Weiterbildung

Aus- und Weiterbildung

6 Jahre 2 Monate
1997-10 - 2003-11

Studies of business administration

?Diplom-Kauffrau? (Note gut 2,2), Ludwig-Maximilians-Universität in Munich
?Diplom-Kauffrau? (Note gut 2,2)
Ludwig-Maximilians-Universität in Munich

Impact of national signature laws on the development of secure signature creation devices" (with grade 1 rated) (Note sehr gut 1)

5 Jahre 9 Monate
1987-09 - 1993-05

Studies of Informatics at Science

Informatiker (Note gut 2,4), University of Tirana, Albania
Informatiker (Note gut 2,4)
University of Tirana, Albania

Database structure (Note gut 2)

Position

Position

IT Business Analyst

Kompetenzen

Kompetenzen

Top-Skills

Anforderungsmanagement Business Analyse Applikationsbetreuung

Personal Skills              

  • Strong analytical, problem-solving and synthesizing skills
  • Excellent attention to not spoken details and able to discover hidden requirements
  • Keen perception regarding process analysis, definition, implementation, improvement
  • Able to work in multi-cultural teams as well as individual player
  • Very familiar with IT landscape and software development cycles in co-working with colleagues from different departments in many cross-border projects
  • Know how in business process modeling

Branchen

Branchen

Banken

Versicherung

Telekommunikation

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