To deliver Standard Software and hardware Support Services, as well as monitoring and maintaining a wide ränge of Information sources, to contribute to effective delivery of IT Services.
2006
B.Sc. (Hons) Information Systems
Midlands State University,
Zimbabwe
Certifications:
Professional Boards
Profile:
An experienced Systems Administrator and Operations Support individual with over 15 years of work experience in providing comprehensive technical Support to end-users in Financial, Mining, Corporate Industries, and Non-Profit Organizations. Successful in installing, upgrading, maintaining and configuring innovative applications on Windows operating Systems, android devices and providing technical support to optimize workflows and minimize business interruptions. I have been successful in designing IT Policies, Standards Operations Procedures, User Manuals, Note for Records (Change Management) for Systems and applications aligned with industry best practices and corporate Standards. I possess a proven ability in administering and Controlling the Operation, configuration, and maintenance of computer-based Information Systems, as well as having an eye for detail and able to work under pressure. Over the years I have developed excellent communication skills, and I can relate well with people at all levels and have the flexibility of working well as part of a team and on my own. I am a risk taker, ambitious for success and an enthusiastic learner who adapts to challenges quickly.
To deliver Standard Software and hardware Support Services, as well as monitoring and maintaining a wide ränge of Information sources, to contribute to effective delivery of IT Services.
2006
B.Sc. (Hons) Information Systems
Midlands State University,
Zimbabwe
Certifications:
Professional Boards
Profile:
An experienced Systems Administrator and Operations Support individual with over 15 years of work experience in providing comprehensive technical Support to end-users in Financial, Mining, Corporate Industries, and Non-Profit Organizations. Successful in installing, upgrading, maintaining and configuring innovative applications on Windows operating Systems, android devices and providing technical support to optimize workflows and minimize business interruptions. I have been successful in designing IT Policies, Standards Operations Procedures, User Manuals, Note for Records (Change Management) for Systems and applications aligned with industry best practices and corporate Standards. I possess a proven ability in administering and Controlling the Operation, configuration, and maintenance of computer-based Information Systems, as well as having an eye for detail and able to work under pressure. Over the years I have developed excellent communication skills, and I can relate well with people at all levels and have the flexibility of working well as part of a team and on my own. I am a risk taker, ambitious for success and an enthusiastic learner who adapts to challenges quickly.