• Led internal AI adoption initiative a.i: evaluated and piloted enterprise AI tools (ChatGPT, Claude, Microsoft Copilot) across project delivery, contract management, and vendor workflows 
• Developed and presented AI use cases to bank stakeholders, covering contract review and drafting, vendor due diligence, requirements documentation, and project reporting automation; managed vendor selection and contract negotiation for AI tooling including EU AI Act compliance review 
• Project Lead for BaaS projects within Germany for FNZ Bank, working specifically for projects developing new asset management platforms for external financial advisors and asset managers partnering with Franklin Templeton, including advisor renumeration engine, tax engine, and market data hub
• Functional management of project resources for contracted delivery items, cost and budget tracking, and external resource controlling

Achievements

• Pioneered the bank?s first structured AI use case framework, enabling access to AI tools to compliance, operations, and client-facing project workflows in PMO
• Brought in to revamp a running project post-halftime, offering quick identification of project dependencies, delays, and risks, and reprioritization of resources
• Direct and clear reporting to Board of FNZ Bank, including CEO, COO, and CFO - providing a clear view of project realities, strategies forward, and risk mitigations.  Findings and escalation resulted in nearly 5 million EUR investments in development and temporary staffing to meet goals 

• Requirement definition & successful Go-Live for Singlife Navigator (now GROW), a Wealth Advisory and retirement savings planning solution for Singapore?s largest Insurance provider  
• Responsible for new end-to-end projects and deepening relationship and technical integration with partners for Quantifeed, an HSBC-backed startup from Hong Kong

Achievements

• Established partner working model and technical integration with InvestCloud, for frontend integration of their product with Quantifeed?s APIs for asset management 
• Successful launch of the first trades for Singlife with InvestCloud frontend via Quantifeed?s broker, AllFunds. 
• Integration of Financial Express FundInfo for market data management. Used AI to prepare requirements for development, API field mapping and process flow

• Accountable for all aspects of customer engagement, including upselling, feature planning, contract and SoW negotiation, and overall project delivery 
• Project and PI planning, budgeting, resource planning, sprint planning, developer onboarding, and overall agile project management of both dedicated and shared teams of developers, business analysts, and QA Testers

Achievements

• Delivered full Mandarin Chinese localization of eBanking application and Mobile app for Bank Julius Bär in Singapore, Hong Kong, and mainland China, in both traditional and simplified script, with new customized UI and UX for APAC 
• Integration of eTrading functionalities, including order execution, order overview and status, regulatory notifications, and market data widgets for Bank Julius Bär 
• Development and rollout of new Wealth Management eBanking application and mobile app for Bangkok Bank, for both account holders and wealth advisors  

• Delivery of Project Aslan - Citibank merchant acquiring portfolio migration across 11 countries in APAC, comprising 20,000 merchants, which was spun off as its own independent business after a private equity buyout by Finch Capital 
• Migration planning, customer engagement, as well as program and portfolio reporting with key clients as well as Citibank for milestones and KPIs 

Achievements

• Lead Program Manager for Malaysia and key client migrations across APAC (especially Singapore and Hong Kong) processing over US$ 10 billion per year, including Apple, AIG, AIA, Chubb, Great Eastern, and Zurich Insurance 

• New checkout user journeys and mobile apps in 22 countries for PVH (Tommy Hilfiger, Calvin Klein), and Versace, and Hugo Boss