Jira & Workflow Expert | Product Operations | Business Process Automation
Aktualisiert am 14.01.2026
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 05.01.2026
Verfügbar zu: 100%
davon vor Ort: 100%
Jira/Confluence Administration
Workflow Automation
Product Operations
Agile Transformation
Scrum
LeSS
Business Process Mapping
ISO 9001
Fintech Operations
Polish
Muttersprache
English
C1
German
B2 Certifi ed ? telc | Actively advancing to C1

Einsatzorte

Einsatzorte

Berlin (+50km)
Deutschland
möglich

Projekte

Projekte

2 years
2024-03 - now

Strategic Upskilling & Workfl ow Research (Independent Project)

  • Upskilling
    • Completed intensive B2/C1.1 German immersion to strengthen professional communication
  • Advanced Certifi cation (2025)
    • Completed Certifi ed Product & Project Management training, mastering modern delivery methodologies.
  • UX & Workfl ow Analysis
    • Launched a technical project analyzing UX friction and creative toolchains (DAWs like Ableton) to optimize complex digital workfl ows.
  • Technical Implementation
    • ?Developed full-stack web resources to apply hands-on technical skills to product delivery and knowledge sharing.
Berlin
1 year 4 months
2022-11 - 2024-02

Unified Product Strategy & Agile Transformation

Agile Delivery Lead (Agile Coach) Jira (Admin) Confluence (Admin) Miro ...
Agile Delivery Lead (Agile Coach)

  • Strategic Alignment
    • Led the transition from fragmented product setups to a unifi ed product strategy, improving resource allocation and delivery clarity.
  • Process Engineering
    • Identifi ed and removed operational bottlenecks, accelerating decision-making cycles across Product and Engineering teams.
  • Infrastructure Ownership
    • Managed organizational structure in Jira, Confl uence, and Miro for 30+ stakeholders, ensuring seamless cross-functional communication.
Jira (Admin) Confluence (Admin) Miro LeSS (Large-Scale Scrum)
XOM Materials GmbH
Berlin
3 years 1 month
2018-10 - 2021-10

Global Knowledge Management Implementation & Quality Operations

Operations & Quality Manager, Agile Delivery Lead ISO 9001 TÜV Auditing standards Confluence (Admin) ...
Operations & Quality Manager, Agile Delivery Lead
  • Enterprise Scale: Implemented a company-wide knowledge management system (Confl uence) for 2,000+ users, streamlining information fl ow across international business units.
  • Cross-Border Delivery: Unifi ed delivery standards for Polish and German teams, increasing predictability and quality for the entire PSI AG group.
  • Team Stability: Transformed high-attrition departments into stable units by implementing transparent workfl ows, resulting in near-zero turnover and enabling strategic team expansion.
  • Account Expansion: Directly drove signifi cant revenue growth by increasing delivery predictability, leading to expanded project scopes and additional contracts from key international clients.
  • Technical Debt & Quality Leadership: Spearheaded a "0-Bugs Policy" for a major product line, leading the team to successfully clear the entire historical bug backlog; this drastically reduced technical debt and maximized capacity for new feature development.
  • Leadership: Mentored a cohort of 50+ Project Managers in modern delivery practices and stakeholder communication.
  • Compliance: Managed ISO 9001 standards and led annual TÜV audits, ensuring 100% operational compliance.
ISO 9001 TÜV Auditing standards Confluence (Admin) Jira (Admin)
PSI Poland (Part of PSI Software AG)
Pozna? (Poland), Berlin (Germany)
9 months
2015-07 - 2016-03

Technical implementation of demanding international IT projects

Project Manager (Promoted from Junior) Agile Methodologies Scrum Jira (Admin)
Project Manager (Promoted from Junior)
  • Multi-Project Delivery
    • Orchestrated technical delivery for high-stakes international IT projects, managing three cross-functional teams simultaneously.
  • Operational Excellence
    • ?Pioneered company-wide Jira implementation, standardizing workfl ows and improving transparency across the organization.
Agile Methodologies Scrum Jira (Admin)
Netguru
Remote, Pozna? (Poland)
4 years 3 months
2011-04 - 2015-06

Financial Workflow Engineering & Internal Tool Design

Payments & Process Expert (Promoted from Junior Specialist) Jira SQL Financial Workflow Mapping ...
Payments & Process Expert (Promoted from Junior Specialist)

  • Process Engineering
    • Mapped and optimized critical fi nancial workfl ows, removing bottlenecks in the Payments department during rapid platform growth.
  • International Scale
    • Designed internal tools used by teams across multiple countries to enhance operational speed and cross-border usability.
Jira SQL Financial Workflow Mapping Internal Automation Tools
Allegro (Allegro Group)
Pozna? (Poland)

Aus- und Weiterbildung

Aus- und Weiterbildung

1 month
2025-05 - 2025-05

Deutsch-Test für den Beruf

B2,
B2
4 years 6 months
2006-01 - 2010-06

Study - Polish Philology

Adam Mickiewicz University, Pozna? (Poland)
Adam Mickiewicz University, Pozna? (Poland)

Position

Position

  • Project & Delivery Lead
  • Workflow Operations Expert

Kompetenzen

Kompetenzen

Top-Skills

Jira/Confluence Administration Workflow Automation Product Operations Agile Transformation Scrum LeSS Business Process Mapping ISO 9001 Fintech Operations

Produkte / Standards / Erfahrungen / Methoden

Profile
Berlin-based Project & Delivery Lead with 10+ years of experience in streamlining complex workfl ows and driving operational excellence for high-growth tech companies (Allegro, Netguru) and industrial leaders (PSI). Fluent in English and Polish with working profi ciency in German (B2/C1). Expert in building high-performance delivery engines that ensure predictable, high-quality output by bridging the gap between product strategy and technical execution.

SKILLS
  • Methodologies
    • Delivery Management
    • Project Management
    • Product Operations
    • Agile (Scrum, Kanban, LeSS)
    • Change Management
    • ISO 9001 (Quality Auditing)
  • Tools
    • Jira & Confluence (Power User/Admin)
    • Miro
    • Slack
    • Web Development basics (HTML/CSS/JS/Node)

Einsatzorte

Einsatzorte

Berlin (+50km)
Deutschland
möglich

Projekte

Projekte

2 years
2024-03 - now

Strategic Upskilling & Workfl ow Research (Independent Project)

  • Upskilling
    • Completed intensive B2/C1.1 German immersion to strengthen professional communication
  • Advanced Certifi cation (2025)
    • Completed Certifi ed Product & Project Management training, mastering modern delivery methodologies.
  • UX & Workfl ow Analysis
    • Launched a technical project analyzing UX friction and creative toolchains (DAWs like Ableton) to optimize complex digital workfl ows.
  • Technical Implementation
    • ?Developed full-stack web resources to apply hands-on technical skills to product delivery and knowledge sharing.
Berlin
1 year 4 months
2022-11 - 2024-02

Unified Product Strategy & Agile Transformation

Agile Delivery Lead (Agile Coach) Jira (Admin) Confluence (Admin) Miro ...
Agile Delivery Lead (Agile Coach)

  • Strategic Alignment
    • Led the transition from fragmented product setups to a unifi ed product strategy, improving resource allocation and delivery clarity.
  • Process Engineering
    • Identifi ed and removed operational bottlenecks, accelerating decision-making cycles across Product and Engineering teams.
  • Infrastructure Ownership
    • Managed organizational structure in Jira, Confl uence, and Miro for 30+ stakeholders, ensuring seamless cross-functional communication.
Jira (Admin) Confluence (Admin) Miro LeSS (Large-Scale Scrum)
XOM Materials GmbH
Berlin
3 years 1 month
2018-10 - 2021-10

Global Knowledge Management Implementation & Quality Operations

Operations & Quality Manager, Agile Delivery Lead ISO 9001 TÜV Auditing standards Confluence (Admin) ...
Operations & Quality Manager, Agile Delivery Lead
  • Enterprise Scale: Implemented a company-wide knowledge management system (Confl uence) for 2,000+ users, streamlining information fl ow across international business units.
  • Cross-Border Delivery: Unifi ed delivery standards for Polish and German teams, increasing predictability and quality for the entire PSI AG group.
  • Team Stability: Transformed high-attrition departments into stable units by implementing transparent workfl ows, resulting in near-zero turnover and enabling strategic team expansion.
  • Account Expansion: Directly drove signifi cant revenue growth by increasing delivery predictability, leading to expanded project scopes and additional contracts from key international clients.
  • Technical Debt & Quality Leadership: Spearheaded a "0-Bugs Policy" for a major product line, leading the team to successfully clear the entire historical bug backlog; this drastically reduced technical debt and maximized capacity for new feature development.
  • Leadership: Mentored a cohort of 50+ Project Managers in modern delivery practices and stakeholder communication.
  • Compliance: Managed ISO 9001 standards and led annual TÜV audits, ensuring 100% operational compliance.
ISO 9001 TÜV Auditing standards Confluence (Admin) Jira (Admin)
PSI Poland (Part of PSI Software AG)
Pozna? (Poland), Berlin (Germany)
9 months
2015-07 - 2016-03

Technical implementation of demanding international IT projects

Project Manager (Promoted from Junior) Agile Methodologies Scrum Jira (Admin)
Project Manager (Promoted from Junior)
  • Multi-Project Delivery
    • Orchestrated technical delivery for high-stakes international IT projects, managing three cross-functional teams simultaneously.
  • Operational Excellence
    • ?Pioneered company-wide Jira implementation, standardizing workfl ows and improving transparency across the organization.
Agile Methodologies Scrum Jira (Admin)
Netguru
Remote, Pozna? (Poland)
4 years 3 months
2011-04 - 2015-06

Financial Workflow Engineering & Internal Tool Design

Payments & Process Expert (Promoted from Junior Specialist) Jira SQL Financial Workflow Mapping ...
Payments & Process Expert (Promoted from Junior Specialist)

  • Process Engineering
    • Mapped and optimized critical fi nancial workfl ows, removing bottlenecks in the Payments department during rapid platform growth.
  • International Scale
    • Designed internal tools used by teams across multiple countries to enhance operational speed and cross-border usability.
Jira SQL Financial Workflow Mapping Internal Automation Tools
Allegro (Allegro Group)
Pozna? (Poland)

Aus- und Weiterbildung

Aus- und Weiterbildung

1 month
2025-05 - 2025-05

Deutsch-Test für den Beruf

B2,
B2
4 years 6 months
2006-01 - 2010-06

Study - Polish Philology

Adam Mickiewicz University, Pozna? (Poland)
Adam Mickiewicz University, Pozna? (Poland)

Position

Position

  • Project & Delivery Lead
  • Workflow Operations Expert

Kompetenzen

Kompetenzen

Top-Skills

Jira/Confluence Administration Workflow Automation Product Operations Agile Transformation Scrum LeSS Business Process Mapping ISO 9001 Fintech Operations

Produkte / Standards / Erfahrungen / Methoden

Profile
Berlin-based Project & Delivery Lead with 10+ years of experience in streamlining complex workfl ows and driving operational excellence for high-growth tech companies (Allegro, Netguru) and industrial leaders (PSI). Fluent in English and Polish with working profi ciency in German (B2/C1). Expert in building high-performance delivery engines that ensure predictable, high-quality output by bridging the gap between product strategy and technical execution.

SKILLS
  • Methodologies
    • Delivery Management
    • Project Management
    • Product Operations
    • Agile (Scrum, Kanban, LeSS)
    • Change Management
    • ISO 9001 (Quality Auditing)
  • Tools
    • Jira & Confluence (Power User/Admin)
    • Miro
    • Slack
    • Web Development basics (HTML/CSS/JS/Node)

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