Privileged Access Management Engineer and Consultant Experienced in Operations, Implementation and Onboarding
Aktualisiert am 16.01.2025
Profil
Mitarbeiter eines Dienstleisters
Remote-Arbeit
Verfügbar ab: 01.02.2025
Verfügbar zu: 100%
davon vor Ort: 100%
Skill-Profil eines fest angestellten Mitarbeiters des Dienstleisters
Deutsch
Verhandlungssicher
Englisch
Verhandlungssicher
Polnisch
Muttersprache

Einsatzorte

Einsatzorte

Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

4 Monate
2024-10 - 2025-01

CyberArk PAM Implementierung und Onboarding

Engineer
Engineer

CyberArk PAM Implementation Project at a German State bank

Deployment and Maintenance of CyberArk PAM components

Analysis and Development of Business Application connectors

Business Application Onbarding

Cyberark
Karlsruhe (Baden)
2 Jahre 8 Monate
2022-03 - 2024-10

CyberArk PAM Betrieb

Engineer
Engineer

? Perform operational day-to-day tasks in CyberArk portal and PrivateArk Client: on-board privileged accounts, manage users, safes, platforms, license

? Perform system maintenance, housekeeping, health checks, troubleshooting

? Deliver Credential Provider environment, install / upgrade AIM agent on Windows and Linux

? Conduct Disaster Recovery drill for CyberArk

? Participate in Vault upgrade, CPM and PVWA components from version 11.4 to 12.2, job

shadowing, attend to CAB meetings, provide test plan, carry out pre- and post-testing

? Participated in primary vault replacement

? Replaced DR vaults

? Engage in projects as an SME: Commvault Commcell integration, ServiceNow integration, ServiceNow CyberArk Connectivity for External Credential Storage

? Participate in development of CyberArk roadmap

? Develop CyberArk playbook / runbooks / how-to documentation

? Liaise with CyberArk support (participate in troubleshooting sessions with vendor)

? Coach junior team member as a Data Administrator in CyberArk portal

Cyberark
Dublin
4 Jahre 8 Monate
2017-08 - 2022-03

Identity and Access Management - Irish Insurance Company

Engineer
Engineer

? Managed Identities Lifecycle across over 40 corporate IT systems such as AS400, SAP, Oracle Financials, Fineos, iSuite, IT2 Treasury, Rightfax, MoveIT, Genesys, etc.

? Provisioned / deprovisioned access for Joiners, Movers & Leavers in Sailpoint, OKTA, IBM Tivoli Identity Manager

? Created Guest Accounts in Azure Active Directory

? Assigned licenses, created and granted access to MS Teams Channels in MS Teams Admin Center

? Configured Windows Shared Folder / NTFS Folder permissions

? Assigned access to resources by using Active Directory security groups

? Ran reports / updated owners in Varonis DatAdvantage

? Created and updated Role-Based Profiles in Sailpoint

? Encouraged Role-Based Access Control RBAC methodology

? Created resources / granted access to mailboxes / distribution lists / meeting rooms in MS Exchange and Exchange Online via GUI and Powershell scripts

? Provided 2nd Level Support for permission related incidents

? Worked cross-functionally with support teams for diagnosing and resolving user access issues

? Reviewed and maintained department documentation to ensure it reflects current processes and procedures (runbooks, role-based profiles, how-to manuals)

? Created service accounts to on-board to CyberArk / granted users access to CyberArk

Cyberark Sailpoint Azure AD OKTA Tivoli Identity Manager
Dublin
6 Jahre 8 Monate
2011-01 - 2017-08

Service Desk - Irish Insurance Company

Helpdesk
Helpdesk

? Provided high standard of 1st level technical support for internal business users and external

brokers in English and German

? Met SLA targets for 80% FLR / 60% FCR, 6% phone abandoned rates, 90% target of monthly quality checks and Customer Satisfaction score

? Performed multitasking by Phone-Email-Chat

? Escalated incidents to relevant 2nd Level Support teams when necessary

? Documented technical issues precisely using BMC Remedy tickets

? Completed Quality Checks assessments (calls recordings and incident tickets) on a monthly basis and presented to the team

? Created, updated and distributed relevant support information to the Service Desk team via Knowledge Base submissions

? Represented Service Desk in Transition To Production projects: Windows 10 Foundation, Sitrion, SQL Server 2014, etc.

Dublin

Aus- und Weiterbildung

Aus- und Weiterbildung

1 Monat
2023-08 - 2023-08

CyberArk Defender PAM

CyberArk
CyberArk
1 Jahr 9 Monate
1999-10 - 2001-06

Deutsche Sprache und Kultur

Master of Arts, Universität Stettin
Master of Arts
Universität Stettin

Position

Position

CyberArk PAM Engineer

Kompetenzen

Kompetenzen

Datenkommunikation

CyberArk
Experte
Sailpoint
Fortgeschritten

Branchen

Branchen

Finanz- und Versicherungsbranche

Einsatzorte

Einsatzorte

Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

4 Monate
2024-10 - 2025-01

CyberArk PAM Implementierung und Onboarding

Engineer
Engineer

CyberArk PAM Implementation Project at a German State bank

Deployment and Maintenance of CyberArk PAM components

Analysis and Development of Business Application connectors

Business Application Onbarding

Cyberark
Karlsruhe (Baden)
2 Jahre 8 Monate
2022-03 - 2024-10

CyberArk PAM Betrieb

Engineer
Engineer

? Perform operational day-to-day tasks in CyberArk portal and PrivateArk Client: on-board privileged accounts, manage users, safes, platforms, license

? Perform system maintenance, housekeeping, health checks, troubleshooting

? Deliver Credential Provider environment, install / upgrade AIM agent on Windows and Linux

? Conduct Disaster Recovery drill for CyberArk

? Participate in Vault upgrade, CPM and PVWA components from version 11.4 to 12.2, job

shadowing, attend to CAB meetings, provide test plan, carry out pre- and post-testing

? Participated in primary vault replacement

? Replaced DR vaults

? Engage in projects as an SME: Commvault Commcell integration, ServiceNow integration, ServiceNow CyberArk Connectivity for External Credential Storage

? Participate in development of CyberArk roadmap

? Develop CyberArk playbook / runbooks / how-to documentation

? Liaise with CyberArk support (participate in troubleshooting sessions with vendor)

? Coach junior team member as a Data Administrator in CyberArk portal

Cyberark
Dublin
4 Jahre 8 Monate
2017-08 - 2022-03

Identity and Access Management - Irish Insurance Company

Engineer
Engineer

? Managed Identities Lifecycle across over 40 corporate IT systems such as AS400, SAP, Oracle Financials, Fineos, iSuite, IT2 Treasury, Rightfax, MoveIT, Genesys, etc.

? Provisioned / deprovisioned access for Joiners, Movers & Leavers in Sailpoint, OKTA, IBM Tivoli Identity Manager

? Created Guest Accounts in Azure Active Directory

? Assigned licenses, created and granted access to MS Teams Channels in MS Teams Admin Center

? Configured Windows Shared Folder / NTFS Folder permissions

? Assigned access to resources by using Active Directory security groups

? Ran reports / updated owners in Varonis DatAdvantage

? Created and updated Role-Based Profiles in Sailpoint

? Encouraged Role-Based Access Control RBAC methodology

? Created resources / granted access to mailboxes / distribution lists / meeting rooms in MS Exchange and Exchange Online via GUI and Powershell scripts

? Provided 2nd Level Support for permission related incidents

? Worked cross-functionally with support teams for diagnosing and resolving user access issues

? Reviewed and maintained department documentation to ensure it reflects current processes and procedures (runbooks, role-based profiles, how-to manuals)

? Created service accounts to on-board to CyberArk / granted users access to CyberArk

Cyberark Sailpoint Azure AD OKTA Tivoli Identity Manager
Dublin
6 Jahre 8 Monate
2011-01 - 2017-08

Service Desk - Irish Insurance Company

Helpdesk
Helpdesk

? Provided high standard of 1st level technical support for internal business users and external

brokers in English and German

? Met SLA targets for 80% FLR / 60% FCR, 6% phone abandoned rates, 90% target of monthly quality checks and Customer Satisfaction score

? Performed multitasking by Phone-Email-Chat

? Escalated incidents to relevant 2nd Level Support teams when necessary

? Documented technical issues precisely using BMC Remedy tickets

? Completed Quality Checks assessments (calls recordings and incident tickets) on a monthly basis and presented to the team

? Created, updated and distributed relevant support information to the Service Desk team via Knowledge Base submissions

? Represented Service Desk in Transition To Production projects: Windows 10 Foundation, Sitrion, SQL Server 2014, etc.

Dublin

Aus- und Weiterbildung

Aus- und Weiterbildung

1 Monat
2023-08 - 2023-08

CyberArk Defender PAM

CyberArk
CyberArk
1 Jahr 9 Monate
1999-10 - 2001-06

Deutsche Sprache und Kultur

Master of Arts, Universität Stettin
Master of Arts
Universität Stettin

Position

Position

CyberArk PAM Engineer

Kompetenzen

Kompetenzen

Datenkommunikation

CyberArk
Experte
Sailpoint
Fortgeschritten

Branchen

Branchen

Finanz- und Versicherungsbranche

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