• Develop policies and procedures for operational processes to ensure optimization and compliance with establish standards and regulations
• Maintaining positive client relationships and driving new acquisitions 
• Managing, monitoring, and reviewing business operations
• Reviewing and overseeing all financial activities & performance, and documentation
• Actively Consulting end customers for various projects

• Implementing for a Biotechnical Site Empower, Opentext, Entrust PKI and S4 Hana (including Data Migration) and qualifying the whole IT Infrastructure onsite

• GAP assessment of customers local DC, IT Qualification & CSV Strategy following customer standards (EN ISO 13485/ISO 27001/GDPR) & Remediation of findings

• GAP assessment of customers local DC, IT Qualification & CSV Strategy following customer standards (EN ISO 13485/ISO 27001) & Remediation of findings

• Leadership, management and P&L responsibility for the Consulting segment
• Identify potential leads proactively & maintaining a portfolio of clients and strong business relationships
• Acts as a SPOC by any kind of an escalation

Key Achievement:

• Develop plans and lead the implementations of PM, QM and Auditing frameworks

• Full Profit & Loss responsibility for Switzerland (HQ)
• Lead workforce planning, leadership development, creating growth opportunities increasing quality, performance, and employee retention
• Near & Offshore Transition management accountabilities for several internal organisations
• Lead and continuously improve all internal departments to ensure that, operational and strategic goals are achieved
• Represent the company externally with government agencies, statutory & regulatory bodies, and business partners & allies

Key Achievements:

• Leading several internal transformation projects (grow by 900% Group level last 9 years)

• IT Infrastructure Qualification & Application Validation Project
• SAS platform to be CSV validated retrospectively following Biotech companies? validation strategy which supports trials and submission activities in a qualified/validated environment

• E-signature (DocuSign) application Implementation
• Implement DocuSign within the SP functionality following IT companies? requirements on the cloud

• Setup a solution for a cloud-based plant management software (COMOS) for the regulated industry
• Design & implement a qualified multi-cloud managed services for Comos to enable true digital transformation for several industries such as Energy, Pharma, Automotive etc

• M&A Initiative - Separation of the whole SAP environment and the separation of 800+ Applications
• Divestiture of an American-Swiss medical company specializing in eye care products where all IT assets (DC`s, Applications, Operations, Contracts etc.) needed to be transferred

• GDPR & IT Security Assessment of an Oracle ERP Premium Partner

• Responsible for developing, designing, and approving its commercial strategy
• Analysis of activity related to marketing and develop sales plans to market product
• Hire and manage the commercial sales team, motivating and assessing their performance
• Develop profit for the company and provide financial and revenue support to the rest of the organization
• Establish realistic and achievable goals and implement marketing strategies to meet them

Previous roles:

• Head Delivery Management (07/2015 ? 02/2016)
• Head Quality Management (01/2014 - 12/2016)
• Senior Consultant & Team Leader (12/2011-12/2013)

• STRIDE Program: Provide for a reorganization of a Division (Development IT) & respective programs with the required infrastructure resources in time, quality and budget to support and contribute to the success of the Program

• Implementation of Commercial process and all related templates
• Design and implementation of a group wide commercial process covering all areas such as contracting, IT systems, archiving & retention etc

• ISO Certification preparation for ISO 9001:2015 & ISO/IEC 20000-1:2011

• GAP assessment and management of an IT Infrastructure Qualification Project
• Conduct a GAP assessment and remediate findings and manage the IT Infrastructure Qualification Project for BioNTech

• M&A Program/ Separation from data out of ?Trackwise? to the leaving division
• As part of a global divestiture program, objective of this project is to provide a copy of validated records from an Enterprise Quality Management Software to the leaving divisions

• M&A Program - Provide a copy of validated records from ?Trackwise? to the leaving divisions
• As part of a global divestiture program, objective of this project is to provide a copy of validated records from application ?Trackwise? (Enterprise Quality Management Software) to the leaving divisions

IT Security Baseline Planning Project

• Detail as-is analysis
• Create and present Project Plan
• Project Stakeholder alignment
• Financial approval
• Project Kick-off

• Scope was to manage for 100+ Applications annually planned BR and/or DR documentation and tests
• The objective is/was to support the local Basel IT team regarding annually backup-restore and disaster recovery testing as well to optimize the process for a global pharmaceutical company

• Migration from 150 Server to a new operating model
• Transition Management from an infrastructure support service (over 150 Server) to a new service operation model with multiple locations (Nearshore)