I helped the payment team improve:
Additionally, I found and suggested a way that could save over a million euros per year if done carefully and correctly.
I also helped another team decrease my client's overall customer support workload by:
As a result, the number of customer support requests dropped by more than 80 % from that of previous years during my client's busiest time of sales of the whole year.
replaced an external and error-prone integration with Shopify to decrease the number of customer support requests by more than 80 %, helped them transition to a new architecture and recruit new contractors
I did a code performance audit and presented suggestions to fix their problems.
I worked on a project and allocation management application, and helped prepare a public tender quote. I also mentored more junior developers and helped better adopt Scrum and Agile methodologies.
I joined a large team customizing a service request management application. Unfortunately for me, the project was being ramped down (and eventually canceled) when I got there, so I got to develop very little with JavaScript and did more database documentation with SQL and debugging and documenting processes by visualizing them.
Studies:
University of Helsinki, Finland
Basic courses in B.Sc. computer science and mathematics.
Haaga-Helia University of Applied Sciences, Helsinki, Finland
BBA, Degree programme in Business Information Technology
Certifications:
2008
Certified Scrum Master (CSM) by Martine Devos
2013
Professional Scrum Product Owner (PSPO I) by Lare Lekman
Profile:
Skills:
Web development
Other
I helped the payment team improve:
Additionally, I found and suggested a way that could save over a million euros per year if done carefully and correctly.
I also helped another team decrease my client's overall customer support workload by:
As a result, the number of customer support requests dropped by more than 80 % from that of previous years during my client's busiest time of sales of the whole year.
replaced an external and error-prone integration with Shopify to decrease the number of customer support requests by more than 80 %, helped them transition to a new architecture and recruit new contractors
I did a code performance audit and presented suggestions to fix their problems.
I worked on a project and allocation management application, and helped prepare a public tender quote. I also mentored more junior developers and helped better adopt Scrum and Agile methodologies.
I joined a large team customizing a service request management application. Unfortunately for me, the project was being ramped down (and eventually canceled) when I got there, so I got to develop very little with JavaScript and did more database documentation with SQL and debugging and documenting processes by visualizing them.
Studies:
University of Helsinki, Finland
Basic courses in B.Sc. computer science and mathematics.
Haaga-Helia University of Applied Sciences, Helsinki, Finland
BBA, Degree programme in Business Information Technology
Certifications:
2008
Certified Scrum Master (CSM) by Martine Devos
2013
Professional Scrum Product Owner (PSPO I) by Lare Lekman
Profile:
Skills:
Web development
Other