Review and analyze billing processes and procedures to identify areas of improvement and implement innovative solutions. Collaborate alongside various departments towards order fulfillment, preparing, issuing, and sending invoices. Dedicate significant efforts towards billing accuracy, monitoring sales sheets, reconciling invoices, and resolving discrepancies. Facilitate detailed communications with clients and departments to clarify and resolve issues. Ensure accuracy and organization of client accounts, maintaining strict records and deadlines.

Coordinated efforts of new collection, managing the online shop, financial details, process optimization, and market research. Developed sales margins and defined business analysis requirements, performing quality assurance checks and completing all reporting. Established and nurtured partnerships and professional relationships to increase value. Designed and maintained all system processes, communicating key insights to product team.

Spearheaded details of Wap Billing opportunities, handling issues regarding mobile entertainment industry performance. Provided detailed business analysis and identified required engineering methodologies. Oversaw operators and aggregators while facilitating workshops with stakeholders across sales, marketing, product management, and operations. Determined billing roadmaps and defined functional design for specific Wap billing API’s and Frontends. Governed all technical design and on-going implementation.

Delivered expertise across billing and billing solutions, designing applications around BSCS and integrating initiatives. Configured Tariff and Rate Plans, additionally completing various development, testing, and coordination.

Migration, Maintenance and Design Change Specification, Support Architect und Business Team on BSCS Sheered System, Integration Architect for the replacement for the BSCS-Billing system by providing billing solution. Overall architecture supervision, Communication of solutions between departments. Research of integration solutions and concepts, interface definition, coordination of integrator, Architecture of complete new solutions BSCS Platform, Help by Creation of an integration concept.

Management of demands for customer in Billing (Arbor Platform) , Fraud, CRM and EAI Optimization of all processes of the operational range, Configuration of the products and services. Support level 1, 2 and co-ordination of the inquiries of Billing system, CRM, Fraud and EAI. Trouble shutting, nose Tracking, test engineer, Guarantee of the problem-free enterprise and support of the assigned system components for the management of the operational business. Support and stabilization of Wokflow for the Business customer range, emphasis Billing, CRM, Fraud, EAI. Quality control and safety device of the new developments and confine co-operation with section of the software development as well as specialist areas with spreading tests, Realization report developed by error analyses and compilation of solutions of arising error situations over SQL inquiries and, Production of documentations of the operating and expirations of support and components
Cooperation at continuous improvements in the context of the advancement of the business, in particular advancing further standardizations of the cash transaction.

Supporting, Maintenance, Development, Testing, Migration, Integration of the Product „BSCS (Billing-Systems) - Online und Rating Modules, Tools Administration, Interfacing the customer and the firm liaising with the various department in order to attain customer satisfaction, Coordination and Project Management.