Human Centered Organizational Change Management
Aktualisiert am 30.10.2025
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 30.10.2025
Verfügbar zu: 100%
davon vor Ort: 100%
Organizational Development
Digital Transformation
Changemanagement
HR Business Partner
Personalwesen
Kommunikationsplan
Change Strategy
Workshop
Coaching
Reorganisation
Talentmanagement
German
Native
English
C1

Einsatzorte

Einsatzorte

Köln (+50km)
Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

1 Jahr 5 Monate
2024-07 - heute

various Projects

Freelance HR & Organizational Change Management Consultant / Interim Manager
Freelance HR & Organizational Change Management Consultant / Interim Manager

on request
9 Monate
2024-10 - 2025-06

Organizational Transformation

Project & Change Manager
Project & Change Manager
Agile Transformation ? DACH Region (scope: DACH, all brands)
  • Partnered with the PMO and the Stream Leads to drive agile transformation across the DACH
  • region and giving strategic advices from Change Management perspective
  • Responsible for the pillar ?Systems, Processes & New ways of Working?
  • Managed, optimized and deployed training and enablement initiatives
  • Designed and facilitated workshops on change strategy, impact analysis, stakeholder engagement, resistance management, kick-offs and retrospectives
  • Delivered strategic advices and action plan how to anchor the transformation in corporate culture, boosting adoption and accelerating delivery across brands
Danone Deutschland GmbH, Frankfurt
6 Monate
2024-04 - 2024-09

Digital Transformation

Human Centered Change Senior Salesforce Consultant
Human Centered Change Senior Salesforce Consultant
Digital Transformation - Global Role-Out of Salesforce Sales Cloud
  • Partnered with global program leadership and closely collaborated with the Salesforce IT team to plan and execute a human-centered Salesforce rollout across multiple counties with more than 500 end-users
  • Developed the overall change strategy, including communication plans, materials and training concept (Train-the-Trainer)
  • Conducted impact analysis, stakeholder assessments and developed engagement plans to activate leaders and address adoption barriers
  • Coached and supported the internal project manager on change management activities, ensuring alignment with IT and business objectives
  • Advised on actions to embed new ways of working into corporate culture, driving adoption and improving efficiency across regions
AAK AB, Malmö, Sweden
2 Monate
2024-05 - 2024-06

Strategy for Role-Out of Salesforce Maps for Field Service

Organizational Change Management Senior Consultant/ Coach
Organizational Change Management Senior Consultant/ Coach
Digital Transformation - Strategy for Role-Out of Salesforce Maps for Field Service
  • Creation of communication plan and key messages
  • 1:1 Coaching the CEO to handle resistance and lead through change
Septodont GmbH, Niederkassel
3 Monate
2024-02 - 2024-04

Digital Transformation - Salesforce Process Optimization

Human Centered Change Senior Salesforce Consultant
Human Centered Change Senior Salesforce Consultant
  • Served as advisor to the internal project team for a role-out strategy to harmonizing existing systems/surfaces for the sales & service team
  • Challenged and refined the existing change story, shaping a clear vision for adoption
  • Defined the communication plan with milestones and actionable steps, providing feedback on communication materials
  • Conducted organizational readiness assessments using qualitative (interviews) and quantitative (surveys) methods
  • Developed evidence-based action plans based on assessment outcomes and presented findings to the SteerCo to guide leadership decisions and achieve measurable results
  • Embedded recommendations into the rollout strategy to ensure adoption, alignment, and sustainable change
Deutsche Telekom AG, Bonn
1 Jahr 7 Monate
2022-10 - 2024-04

Led change management

Senior Organizational Change Management Consultant & Teamlead
Senior Organizational Change Management Consultant & Teamlead
  • Digitalization:
    • Led change management initiatives for Salesforce implementation and development, aligning technology with people and culture
  • Transformation:
    • Delivered strategic consulting on Change Management for D365 rollout, focusing on organizational readiness, stakeholder engagement, communication, training and reinforcement
  • Restructuring / Relocation:
    • Provided HR and OCM support during reorganization connected to a relocation, ensuring smooth transitions, work-council agreements, legal compliance and employee alignment
  • HR Process Optimization:
    • Acted as Senior HR Manager, driving process optimization incl. payroll outsourcing, team restructuring, and strategic advice to improve corporate culture that supports business growth
  • Coaching:
    • ?Facilitated executive coaching and workshops on leadership, communication, and transformation, tailored to individual and teams
Blue Apes Consulting GmbH / Sub-Company of FK Solution Design GmbH
7 Monate
2023-09 - 2024-03

Digital Transformation, M&A - Implementation of MS Dynamics / D365

Organizational Change Management Consultant D365
Organizational Change Management Consultant D365
  • Served as the Organizational Change Manager for the introduction of Microsoft Dynamics D365 ERP in a German company recently acquired by a private equity firm (Heiko Companies, USA)
  • Developed and executed the change management strategy based on PROSCI, including resistance management, communication plans, and training concepts
  • Mentored, created and reviewed communication materials, to ensure clear messaging and engagement across the organization and towards customers
  • Cooperated closely with IT implementation consultants to align system rollout with people and organizational needs (e.g. training & enablement, communications, reinforcement activities)
  • Managed international reporting to the private equity company (CIO & Director of OCM), ensuring transparency and timely updates on adoption, risks, issues and project progress
KaRo Kanal- und Rohrreinigungsmaschinen GmbH, Hückeswagen
6 Monate
2022-10 - 2023-03

HR Leadership, Restructuring & HR Process Optimization

Interim HR Manager DACH
Interim HR Manager DACH
  • Served as Interim HR Manager for the DACH region, acting as strategic business partner to all leaders and reporting to the local CEO and international Head of HR (NL)
  • Reorganized the HR team and led HR operations, including payroll management
  • Outsourced payroll processes to optimize efficiency and compliance
  • Collaborated closely with the works council and agreed on a new collective labor agreement
  • Contributed to the crisis project team, providing HR expertise, change management advise and strategic guidance to support business continuity
Landal GreenParks GmbH, Trier
7 Monate
2022-06 - 2022-12

HR Leadership, Restructuring/ Relocation, Work-Council Negotiations

Interim HR Operations Manager DACH & Organizational Change Consultant
Interim HR Operations Manager DACH & Organizational Change Consultant
  • Served as Interim HR Operations Manager, leading the HR Administration Specialist and reporting to the Head of HR EMEA (UK)
  • Managed the reorganization and relocation of three entities into a single new site, overseeing all HR administration, contracts, and severance agreements for impacted employees
  • Orchestrated all interactions with the works council, including termination agreements, social plan and agreement of interests, in close cooperation with managing director and legal advisors
  • Conducted termination conversations and coached leaders on their behavior and communication during organizational change to ensure smooth adoption
  • Created communication materials to inform and guide employees throughout the restructuring process
  • Managed HR operations DACH while acting as a strategic business partner to leaders and the local CEO
Hologic Deutschland GmbH, Berlin
7 Monate
2022-04 - 2022-10

Project Management

Senior Consultant
Senior Consultant

  • Project Management:
    • Led the implementation and development of Salesforce, driving digital transformation and process efficiency
  • Organizational Change Management:
    • Managed restructuring initiatives and supported cultural and operational change during digital transformation phases
  • HR Interim Management:
    • Provided senior HR leadership, optimized HR processes, and supported personnel development across departments
  • Executive Coaching & Workshops:
    • ?Facilitated leadership, communication, and teamwork workshops; delivered executive coaching to support strategic alignment and team performance

FK Solution Design GmbH
5 Monate
2022-05 - 2022-09

IT-Consulting

IT Multi-Project Management Consultant
IT Multi-Project Management Consultant
  • Served as IT Multi-Project Management Consultant, overseeing projects for Salesforce implementation, software development, and strategic stakeholder management to foster business development
  • Coordinated and coached IT resources (Business Analyst, System Architect, Developer) and cross-functional teams, including collaboration with India-based resources
  • Managed and reported budgets, tracked KPIs, and ensured timely delivery across multiple projects to all stakeholders
Persistent Systems Deutschland GmbH, Frankfurt
2 Jahre 4 Monate
2019-12 - 2022-03

General Business Management

Country Manager DACH
Country Manager DACH
  • General Business Management:
    • Oversaw full business operations including legal matters, P&L responsibility, and market representation; collaborated closely with national and international leadership teams
  • People & Culture:
    • Acted as senior HR advisor; developed and implemented HR and change management strategies; led leadership development and learning initiatives
  • Finance & Controlling:
    • Conducted monthly financial reviews; coordinated with external consultants and tax authorities, especially during the COVID-19 crisis and audits
  • Marketing & Sales:
    • Co-developed and executed campaign strategies; analyzed and reported on sales performance and KPIs
  • Operations:
    • Improved operational workflows and processes; managed licenses, digitalization projects, and budgeting
  • Product & Service:
    • Directed product offering and customer experience strategies; developed pricing models and new business concepts (e.g., personal training, outdoor, digital services)
  • Establishment & Development:
    • ?Managed portfolio and lease agreements; led contract negotiations and stakeholder relations
ACTIC Fitness GmbH
3 Jahre 1 Monat
2019-03 - 2022-03

Finance Support & Customer Service

Teamlead
Teamlead
  • Management & Controlling:
    • Led stakeholder relations, external partnerships, and budget oversight; managed bad debt and commercial processes
  • Customer Experience:
    • Analyzed Net Promoter Score (NPS) and implemented action plans; advised on critical B2C communication and special cases
  • Process Optimization:
    • Standardized B2C communication guidelines; improved interfaces with finance and external partners; led digital transformation initiatives
  • Leadership:
    • Managed a team of five customer service staff, one office manager, and one finance support manager; coached team members and restructured roles to enhance performance and culture
  • General Business Operations:
    • Coordinated with Actic Group departments for process optimization; served as liaison for finance and IT (Sweden); handled office-related matters and landlord relations
  • Crisis Management:
    • ?Analyzed and applied COVID regulations, administration and governmental support packages in Germany and Austria; collaborated with finance, legal, tax officers, and the CFO
ACTIC Fitness GmbH
5 Jahre 3 Monate
2017-01 - 2022-03

HR Business Partnering

Human Resources Lead DACH
Human Resources Lead DACH
  • HR Business Partnering:
    • Served as key HR contact for managers and leadership across the DACH region, providing strategic guidance on all people-related matters incl. labour law
  • HR Controlling:
    • Controlled HR systems and KPI reporting to the international management board
  • Project & Change Management:
    • Led national and group-level change initiatives, including the development and implementation of new regulations, digitalization efforts, process optimization & outsourcing, and behavioral transformation projects (e.g., new company values)
  • Learning & Development:
    • Designed and delivered learning and development programs such as individual and team coaching, leadership workshops, DISC analyses, conflict management, and employee surveys; Co-created and led local role out of the Actic Academy (LMS)
  • Event Management:
    • Organized, planned and moderated the annual leadership days
  • Recruitment:
    • Directed recruitment strategy, process design, and software implementation
  • Administration:
    • ?Led all HR office responsibilities with 1 direct report for administration & payroll
ACTIC Fitness GmbH
1 Jahr 3 Monate
2015-10 - 2016-12

Talent Management

Human Resources Manager
Human Resources Manager
  • HR Business Partnering:
    • Acted as HR Business Partner, advising leadership and employees on all people-related actions and projects
  • Process Optimization:
    • Designed and implemented new HR processes and organizational structures during the company?s growth phase as a start-up
  • Talent Management:
    • Took full responsibility for recruitment activities, including active sourcing, event management, team building, and employee development initiatives and succession planning
  • Administration:
    • Managed HR administration across the entire employee lifecycle?from onboarding to offboarding, including handling legal cases and overseeing payroll for Eat Happy GmbH (ca. 100 empl.)
  • Employer Branding:
    • Led employer branding efforts through social media, website content, and strategic partnerships
  • Leadership:
    • ?Supervised and mentored HR team and trainees
EAT HAPPY GROUP / FCF Holding GmbH
6 Monate
2015-07 - 2015-12

Expansion

International Business Development Manager
International Business Development Manager
  • Expansion:
    • Supported CEO with strategic planning for international expansion, including the further development and rollout of the ToGo shop concept
  • Project Management:
    • Managed cross-functional projects, ensuring timely delivery and alignment with business goals
  • Sales:
    • ?Held national responsibility for retail assortment sales, driving performance and optimizing product placement across key accounts
EAT HAPPY GROUP / FCF Holding GmbH
3 Monate
2015-04 - 2015-06

Operations - Oversaw daily sales operations

Management Trainee / Regional Sales Manager
Management Trainee / Regional Sales Manager
  • People:
    • Managing recruitment, staffing, KPIs and team leadership
  • Leadership:
    • ?Independently managing a full-service supermarket as acting Store Manager
ALDI SE & Co.KG

Aus- und Weiterbildung

Aus- und Weiterbildung

2 Jahre
2013-03 - 2015-02

Business Management - International Business & Marketing

M. Sc. Business Management, Hochschule Koblenz (UAS), Koblenz, Germany
M. Sc. Business Management
Hochschule Koblenz (UAS), Koblenz, Germany

5 Monate
2014-03 - 2014-07

Semester abroad - Master International Business

University Udayana (UNUD), Jimbaran, Indonesia
University Udayana (UNUD), Jimbaran, Indonesia

3 Jahre
2010-03 - 2013-02

Business Administration

B. Sc., Hochschule Koblenz (UAS), Koblenz, Germany
B. Sc.
Hochschule Koblenz (UAS), Koblenz, Germany

2 Jahre 4 Monate
2007-09 - 2009-12

Apprenticeship - Industriekauffrau

Industriekauffrau (IHK), Hans Blatzheim Bauunternehmung GmbH & Co.KG
Industriekauffrau (IHK)
Hans Blatzheim Bauunternehmung GmbH & Co.KG

Kompetenzen

Kompetenzen

Top-Skills

Organizational Development Digital Transformation Changemanagement HR Business Partner Personalwesen Kommunikationsplan Change Strategy Workshop Coaching Reorganisation Talentmanagement

Schwerpunkte

Digital Transformation
Organizational Change
HR Business Partnering

Produkte / Standards / Erfahrungen / Methoden

Profile

  • With over a decade of international experience in Human Resources, Leadership, and Organizational Development, I bring a strategic and people-centered approach to driving transformation and performance. My career has been defined by building and executing strategies grounded in data, analytics, and business insight, while leveraging deep expertise and strong stakeholder management across diverse environments.
  • I have successfully led teams of up to 13 direct reports?including senior leaders?while acting as a trusted strategic advisor to executive leadership. My roles have consistently involved high levels of responsibility, including reporting directly to global Heads of HR and C-Level executives. I successfully managed complex challenges such as restructuring, relocation, and leading a business unit of 350 employees through the COVID-19 crisis.
  • Certified as a Prosci Change Practitioner and Coach, I combine structured change methodologies with a passion for developing people and organizations. My experience covers digital transformation projects (e.g., Salesforce, D365), Interim HR and organizational change leadership, as well as the design and facilitation of executive coaching and leadership workshops focused on communication, collaboration, and transformation.
  • I am driven by the belief that sustainable business success is built on empowered people, clear strategy, and a strong cooperate culture.


CORE EXPERTISE

CHANGE MANAGEMENT

  • Change Strategy
  • Impact Analyze
  • Organizational Readiness
  • Communication Plan (ADKAR)
  • Stakeholder Engagement
  • Resistance Management
  • Trainingsplan
  • Reinforcement


HR MANAGEMENT

  • Strategic & Operational Leadership
  • Senior HR Business Partnering
  • Organizational Change -
  • Restructuring, Relocation, Agile
  • Operations. New Work, Digitalization
  • HRIS Project Management
  • Learning & Development / Talent M.
  • Process Optimization
  • Stakeholder-Management - C-Level & Work-Council


PROJECT MANAGEMENT

  • Classic & Agile Project Management
  • Project Planning, Monitoring and Reporting
  • Resources- and Stakeholder Management
  • Roadmap Creation incl. Milestones
  • Communication & Reporting Material
  • Risk Management
  • Problem Solving


COACHING

  • C-Level: How to lead your Organization through Change
  • Management/ Leadership: The leaderships role - How to lead your team though Change?
  • Employees/ Team: Accepting New Ways of Working


WORKSHOPS

  • Change Leadership
  • Impact Analysis
  • ADKAR
  • Profiling (DISC)
  • Retrospective
  • Individual Workshop Design


Experience

  • Leadership
  • Change Projects
  • Human Resources
  • Management
  • Organizational Development


HARMONIZING

  • PEOPLE & CULTURE
  • SYSTEMS & TOOLS
  • STRUCTURE & PROCESSES


Work Experience

10/2014 - 02/2015

Role: Masterand

Customer: ThyssenKrupp Rasselstein GmbH, Andernach, Germany


Tasks:

Change Management - Cultural Change


05/2012 - 09/2012

Role: Internship 

Customer: HOCHTIEF Solutions AG, Stockholm, Sweden


Tasks:

Commercial Project Management NS13


10/2012 -12/2012

Role: Student Consultant 

Customer: Aleris Rolled Products Germany GmbH, Koblenz, Germany


Tasks:

Lean Management/ Process Optimization Project with Six Sigma


06/2008 ? 07/2008

Role: Intern

Customer: The Marketing Center, Plymouth, UK


Tasks:

PR & Communications

Einsatzorte

Einsatzorte

Köln (+50km)
Deutschland, Schweiz, Österreich
möglich

Projekte

Projekte

1 Jahr 5 Monate
2024-07 - heute

various Projects

Freelance HR & Organizational Change Management Consultant / Interim Manager
Freelance HR & Organizational Change Management Consultant / Interim Manager

on request
9 Monate
2024-10 - 2025-06

Organizational Transformation

Project & Change Manager
Project & Change Manager
Agile Transformation ? DACH Region (scope: DACH, all brands)
  • Partnered with the PMO and the Stream Leads to drive agile transformation across the DACH
  • region and giving strategic advices from Change Management perspective
  • Responsible for the pillar ?Systems, Processes & New ways of Working?
  • Managed, optimized and deployed training and enablement initiatives
  • Designed and facilitated workshops on change strategy, impact analysis, stakeholder engagement, resistance management, kick-offs and retrospectives
  • Delivered strategic advices and action plan how to anchor the transformation in corporate culture, boosting adoption and accelerating delivery across brands
Danone Deutschland GmbH, Frankfurt
6 Monate
2024-04 - 2024-09

Digital Transformation

Human Centered Change Senior Salesforce Consultant
Human Centered Change Senior Salesforce Consultant
Digital Transformation - Global Role-Out of Salesforce Sales Cloud
  • Partnered with global program leadership and closely collaborated with the Salesforce IT team to plan and execute a human-centered Salesforce rollout across multiple counties with more than 500 end-users
  • Developed the overall change strategy, including communication plans, materials and training concept (Train-the-Trainer)
  • Conducted impact analysis, stakeholder assessments and developed engagement plans to activate leaders and address adoption barriers
  • Coached and supported the internal project manager on change management activities, ensuring alignment with IT and business objectives
  • Advised on actions to embed new ways of working into corporate culture, driving adoption and improving efficiency across regions
AAK AB, Malmö, Sweden
2 Monate
2024-05 - 2024-06

Strategy for Role-Out of Salesforce Maps for Field Service

Organizational Change Management Senior Consultant/ Coach
Organizational Change Management Senior Consultant/ Coach
Digital Transformation - Strategy for Role-Out of Salesforce Maps for Field Service
  • Creation of communication plan and key messages
  • 1:1 Coaching the CEO to handle resistance and lead through change
Septodont GmbH, Niederkassel
3 Monate
2024-02 - 2024-04

Digital Transformation - Salesforce Process Optimization

Human Centered Change Senior Salesforce Consultant
Human Centered Change Senior Salesforce Consultant
  • Served as advisor to the internal project team for a role-out strategy to harmonizing existing systems/surfaces for the sales & service team
  • Challenged and refined the existing change story, shaping a clear vision for adoption
  • Defined the communication plan with milestones and actionable steps, providing feedback on communication materials
  • Conducted organizational readiness assessments using qualitative (interviews) and quantitative (surveys) methods
  • Developed evidence-based action plans based on assessment outcomes and presented findings to the SteerCo to guide leadership decisions and achieve measurable results
  • Embedded recommendations into the rollout strategy to ensure adoption, alignment, and sustainable change
Deutsche Telekom AG, Bonn
1 Jahr 7 Monate
2022-10 - 2024-04

Led change management

Senior Organizational Change Management Consultant & Teamlead
Senior Organizational Change Management Consultant & Teamlead
  • Digitalization:
    • Led change management initiatives for Salesforce implementation and development, aligning technology with people and culture
  • Transformation:
    • Delivered strategic consulting on Change Management for D365 rollout, focusing on organizational readiness, stakeholder engagement, communication, training and reinforcement
  • Restructuring / Relocation:
    • Provided HR and OCM support during reorganization connected to a relocation, ensuring smooth transitions, work-council agreements, legal compliance and employee alignment
  • HR Process Optimization:
    • Acted as Senior HR Manager, driving process optimization incl. payroll outsourcing, team restructuring, and strategic advice to improve corporate culture that supports business growth
  • Coaching:
    • ?Facilitated executive coaching and workshops on leadership, communication, and transformation, tailored to individual and teams
Blue Apes Consulting GmbH / Sub-Company of FK Solution Design GmbH
7 Monate
2023-09 - 2024-03

Digital Transformation, M&A - Implementation of MS Dynamics / D365

Organizational Change Management Consultant D365
Organizational Change Management Consultant D365
  • Served as the Organizational Change Manager for the introduction of Microsoft Dynamics D365 ERP in a German company recently acquired by a private equity firm (Heiko Companies, USA)
  • Developed and executed the change management strategy based on PROSCI, including resistance management, communication plans, and training concepts
  • Mentored, created and reviewed communication materials, to ensure clear messaging and engagement across the organization and towards customers
  • Cooperated closely with IT implementation consultants to align system rollout with people and organizational needs (e.g. training & enablement, communications, reinforcement activities)
  • Managed international reporting to the private equity company (CIO & Director of OCM), ensuring transparency and timely updates on adoption, risks, issues and project progress
KaRo Kanal- und Rohrreinigungsmaschinen GmbH, Hückeswagen
6 Monate
2022-10 - 2023-03

HR Leadership, Restructuring & HR Process Optimization

Interim HR Manager DACH
Interim HR Manager DACH
  • Served as Interim HR Manager for the DACH region, acting as strategic business partner to all leaders and reporting to the local CEO and international Head of HR (NL)
  • Reorganized the HR team and led HR operations, including payroll management
  • Outsourced payroll processes to optimize efficiency and compliance
  • Collaborated closely with the works council and agreed on a new collective labor agreement
  • Contributed to the crisis project team, providing HR expertise, change management advise and strategic guidance to support business continuity
Landal GreenParks GmbH, Trier
7 Monate
2022-06 - 2022-12

HR Leadership, Restructuring/ Relocation, Work-Council Negotiations

Interim HR Operations Manager DACH & Organizational Change Consultant
Interim HR Operations Manager DACH & Organizational Change Consultant
  • Served as Interim HR Operations Manager, leading the HR Administration Specialist and reporting to the Head of HR EMEA (UK)
  • Managed the reorganization and relocation of three entities into a single new site, overseeing all HR administration, contracts, and severance agreements for impacted employees
  • Orchestrated all interactions with the works council, including termination agreements, social plan and agreement of interests, in close cooperation with managing director and legal advisors
  • Conducted termination conversations and coached leaders on their behavior and communication during organizational change to ensure smooth adoption
  • Created communication materials to inform and guide employees throughout the restructuring process
  • Managed HR operations DACH while acting as a strategic business partner to leaders and the local CEO
Hologic Deutschland GmbH, Berlin
7 Monate
2022-04 - 2022-10

Project Management

Senior Consultant
Senior Consultant

  • Project Management:
    • Led the implementation and development of Salesforce, driving digital transformation and process efficiency
  • Organizational Change Management:
    • Managed restructuring initiatives and supported cultural and operational change during digital transformation phases
  • HR Interim Management:
    • Provided senior HR leadership, optimized HR processes, and supported personnel development across departments
  • Executive Coaching & Workshops:
    • ?Facilitated leadership, communication, and teamwork workshops; delivered executive coaching to support strategic alignment and team performance

FK Solution Design GmbH
5 Monate
2022-05 - 2022-09

IT-Consulting

IT Multi-Project Management Consultant
IT Multi-Project Management Consultant
  • Served as IT Multi-Project Management Consultant, overseeing projects for Salesforce implementation, software development, and strategic stakeholder management to foster business development
  • Coordinated and coached IT resources (Business Analyst, System Architect, Developer) and cross-functional teams, including collaboration with India-based resources
  • Managed and reported budgets, tracked KPIs, and ensured timely delivery across multiple projects to all stakeholders
Persistent Systems Deutschland GmbH, Frankfurt
2 Jahre 4 Monate
2019-12 - 2022-03

General Business Management

Country Manager DACH
Country Manager DACH
  • General Business Management:
    • Oversaw full business operations including legal matters, P&L responsibility, and market representation; collaborated closely with national and international leadership teams
  • People & Culture:
    • Acted as senior HR advisor; developed and implemented HR and change management strategies; led leadership development and learning initiatives
  • Finance & Controlling:
    • Conducted monthly financial reviews; coordinated with external consultants and tax authorities, especially during the COVID-19 crisis and audits
  • Marketing & Sales:
    • Co-developed and executed campaign strategies; analyzed and reported on sales performance and KPIs
  • Operations:
    • Improved operational workflows and processes; managed licenses, digitalization projects, and budgeting
  • Product & Service:
    • Directed product offering and customer experience strategies; developed pricing models and new business concepts (e.g., personal training, outdoor, digital services)
  • Establishment & Development:
    • ?Managed portfolio and lease agreements; led contract negotiations and stakeholder relations
ACTIC Fitness GmbH
3 Jahre 1 Monat
2019-03 - 2022-03

Finance Support & Customer Service

Teamlead
Teamlead
  • Management & Controlling:
    • Led stakeholder relations, external partnerships, and budget oversight; managed bad debt and commercial processes
  • Customer Experience:
    • Analyzed Net Promoter Score (NPS) and implemented action plans; advised on critical B2C communication and special cases
  • Process Optimization:
    • Standardized B2C communication guidelines; improved interfaces with finance and external partners; led digital transformation initiatives
  • Leadership:
    • Managed a team of five customer service staff, one office manager, and one finance support manager; coached team members and restructured roles to enhance performance and culture
  • General Business Operations:
    • Coordinated with Actic Group departments for process optimization; served as liaison for finance and IT (Sweden); handled office-related matters and landlord relations
  • Crisis Management:
    • ?Analyzed and applied COVID regulations, administration and governmental support packages in Germany and Austria; collaborated with finance, legal, tax officers, and the CFO
ACTIC Fitness GmbH
5 Jahre 3 Monate
2017-01 - 2022-03

HR Business Partnering

Human Resources Lead DACH
Human Resources Lead DACH
  • HR Business Partnering:
    • Served as key HR contact for managers and leadership across the DACH region, providing strategic guidance on all people-related matters incl. labour law
  • HR Controlling:
    • Controlled HR systems and KPI reporting to the international management board
  • Project & Change Management:
    • Led national and group-level change initiatives, including the development and implementation of new regulations, digitalization efforts, process optimization & outsourcing, and behavioral transformation projects (e.g., new company values)
  • Learning & Development:
    • Designed and delivered learning and development programs such as individual and team coaching, leadership workshops, DISC analyses, conflict management, and employee surveys; Co-created and led local role out of the Actic Academy (LMS)
  • Event Management:
    • Organized, planned and moderated the annual leadership days
  • Recruitment:
    • Directed recruitment strategy, process design, and software implementation
  • Administration:
    • ?Led all HR office responsibilities with 1 direct report for administration & payroll
ACTIC Fitness GmbH
1 Jahr 3 Monate
2015-10 - 2016-12

Talent Management

Human Resources Manager
Human Resources Manager
  • HR Business Partnering:
    • Acted as HR Business Partner, advising leadership and employees on all people-related actions and projects
  • Process Optimization:
    • Designed and implemented new HR processes and organizational structures during the company?s growth phase as a start-up
  • Talent Management:
    • Took full responsibility for recruitment activities, including active sourcing, event management, team building, and employee development initiatives and succession planning
  • Administration:
    • Managed HR administration across the entire employee lifecycle?from onboarding to offboarding, including handling legal cases and overseeing payroll for Eat Happy GmbH (ca. 100 empl.)
  • Employer Branding:
    • Led employer branding efforts through social media, website content, and strategic partnerships
  • Leadership:
    • ?Supervised and mentored HR team and trainees
EAT HAPPY GROUP / FCF Holding GmbH
6 Monate
2015-07 - 2015-12

Expansion

International Business Development Manager
International Business Development Manager
  • Expansion:
    • Supported CEO with strategic planning for international expansion, including the further development and rollout of the ToGo shop concept
  • Project Management:
    • Managed cross-functional projects, ensuring timely delivery and alignment with business goals
  • Sales:
    • ?Held national responsibility for retail assortment sales, driving performance and optimizing product placement across key accounts
EAT HAPPY GROUP / FCF Holding GmbH
3 Monate
2015-04 - 2015-06

Operations - Oversaw daily sales operations

Management Trainee / Regional Sales Manager
Management Trainee / Regional Sales Manager
  • People:
    • Managing recruitment, staffing, KPIs and team leadership
  • Leadership:
    • ?Independently managing a full-service supermarket as acting Store Manager
ALDI SE & Co.KG

Aus- und Weiterbildung

Aus- und Weiterbildung

2 Jahre
2013-03 - 2015-02

Business Management - International Business & Marketing

M. Sc. Business Management, Hochschule Koblenz (UAS), Koblenz, Germany
M. Sc. Business Management
Hochschule Koblenz (UAS), Koblenz, Germany

5 Monate
2014-03 - 2014-07

Semester abroad - Master International Business

University Udayana (UNUD), Jimbaran, Indonesia
University Udayana (UNUD), Jimbaran, Indonesia

3 Jahre
2010-03 - 2013-02

Business Administration

B. Sc., Hochschule Koblenz (UAS), Koblenz, Germany
B. Sc.
Hochschule Koblenz (UAS), Koblenz, Germany

2 Jahre 4 Monate
2007-09 - 2009-12

Apprenticeship - Industriekauffrau

Industriekauffrau (IHK), Hans Blatzheim Bauunternehmung GmbH & Co.KG
Industriekauffrau (IHK)
Hans Blatzheim Bauunternehmung GmbH & Co.KG

Kompetenzen

Kompetenzen

Top-Skills

Organizational Development Digital Transformation Changemanagement HR Business Partner Personalwesen Kommunikationsplan Change Strategy Workshop Coaching Reorganisation Talentmanagement

Schwerpunkte

Digital Transformation
Organizational Change
HR Business Partnering

Produkte / Standards / Erfahrungen / Methoden

Profile

  • With over a decade of international experience in Human Resources, Leadership, and Organizational Development, I bring a strategic and people-centered approach to driving transformation and performance. My career has been defined by building and executing strategies grounded in data, analytics, and business insight, while leveraging deep expertise and strong stakeholder management across diverse environments.
  • I have successfully led teams of up to 13 direct reports?including senior leaders?while acting as a trusted strategic advisor to executive leadership. My roles have consistently involved high levels of responsibility, including reporting directly to global Heads of HR and C-Level executives. I successfully managed complex challenges such as restructuring, relocation, and leading a business unit of 350 employees through the COVID-19 crisis.
  • Certified as a Prosci Change Practitioner and Coach, I combine structured change methodologies with a passion for developing people and organizations. My experience covers digital transformation projects (e.g., Salesforce, D365), Interim HR and organizational change leadership, as well as the design and facilitation of executive coaching and leadership workshops focused on communication, collaboration, and transformation.
  • I am driven by the belief that sustainable business success is built on empowered people, clear strategy, and a strong cooperate culture.


CORE EXPERTISE

CHANGE MANAGEMENT

  • Change Strategy
  • Impact Analyze
  • Organizational Readiness
  • Communication Plan (ADKAR)
  • Stakeholder Engagement
  • Resistance Management
  • Trainingsplan
  • Reinforcement


HR MANAGEMENT

  • Strategic & Operational Leadership
  • Senior HR Business Partnering
  • Organizational Change -
  • Restructuring, Relocation, Agile
  • Operations. New Work, Digitalization
  • HRIS Project Management
  • Learning & Development / Talent M.
  • Process Optimization
  • Stakeholder-Management - C-Level & Work-Council


PROJECT MANAGEMENT

  • Classic & Agile Project Management
  • Project Planning, Monitoring and Reporting
  • Resources- and Stakeholder Management
  • Roadmap Creation incl. Milestones
  • Communication & Reporting Material
  • Risk Management
  • Problem Solving


COACHING

  • C-Level: How to lead your Organization through Change
  • Management/ Leadership: The leaderships role - How to lead your team though Change?
  • Employees/ Team: Accepting New Ways of Working


WORKSHOPS

  • Change Leadership
  • Impact Analysis
  • ADKAR
  • Profiling (DISC)
  • Retrospective
  • Individual Workshop Design


Experience

  • Leadership
  • Change Projects
  • Human Resources
  • Management
  • Organizational Development


HARMONIZING

  • PEOPLE & CULTURE
  • SYSTEMS & TOOLS
  • STRUCTURE & PROCESSES


Work Experience

10/2014 - 02/2015

Role: Masterand

Customer: ThyssenKrupp Rasselstein GmbH, Andernach, Germany


Tasks:

Change Management - Cultural Change


05/2012 - 09/2012

Role: Internship 

Customer: HOCHTIEF Solutions AG, Stockholm, Sweden


Tasks:

Commercial Project Management NS13


10/2012 -12/2012

Role: Student Consultant 

Customer: Aleris Rolled Products Germany GmbH, Koblenz, Germany


Tasks:

Lean Management/ Process Optimization Project with Six Sigma


06/2008 ? 07/2008

Role: Intern

Customer: The Marketing Center, Plymouth, UK


Tasks:

PR & Communications

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