Projektmanagement, Servicemanagement, Systemadministration, SQL

As part of a technology refresh, an enterprise-wide terminal server solution was implemented and new client computers were rolled out for special scenarios. In addition to the technical requirements of this position, the support of the project management, in the sense of a PMO, is also an integral part of the daily activities.

• Adapting the Citrix environment to specific requirements of each organizational unit within the company.
• Development and implementation of automated procedures required for an OS update, such as a fully automated BIOS update without user interaction.
• Ensure the operation of the infrastructure for software distribution, patch management, client security, and print services
• Analysis of problem cases and development of appropriate solutions.

VMWare 5.0, XenApp 6.5 & 7.6, Windows 20012R2 Datacenter Edition, System Center Configuration Manager 2012, SQL 2008R2 Enterprise Server, Windows 8.1, Symantec Endpoint Protection.

As part of the problem management according to ITIL, solutions are developed, tested and implemented on the existing clients. In addition to the technical requirements of this position, the support of the project management, in the sense of a PMO, is also an integral part of the daily activities.

• Ensure the operation of the infrastructure for software distribution, patch management, and client security.
• Analysis of problem cases and development of appropriate solutions.
• Adaptation of standard software to business related conditions.
• Evaluation of new hard- and software for an upcoming technology refresh.

Windows 2008R2 Enterprise Terminal Server, System Center Configuration Manager 2007, SQL 2005 Enterprise Server, Windows XP, Symantec Endpoint Protection.

• Technical staff in customer projects
• 3rd Level Server Support
• Operation and fault clearance corresponding to ITIL processes

• Consolidates multiple legacy CRM systems.
• Migration to stable and globally usable, centralized platforms.
• Customization of the SharePoint solution and extension to include new workflow software.
• Implementation of a unified communications solution for optimizing internal workflows and data exchange.
• Training of the customer's 1st level support teams.

VMWare 4.0, Windows 2008R2 Enterprise Server, SQL 2005 Enterprise Server, Sharepoint 2007, Office Communications Server 2007, KWiz Sharepoint Solutions, Nintex Workflow 2007.

solution.

• Cooperation within the technology Review.
• Generating the decision matrix and template.
• Redundant mapping for Backup solution in two different domain structures.
• Generating a schedule for backup, in consideration of the time shift in different locations.
• By the selected monitoring product, we were able to provide the customer an added value in form of an additional reporting system.

VMWare 3.5, Windows 2008 Enterprise Server, SCOM 2007R2, Iron Mountain Backup & Recovery, NetApp Storage

Coordination and implementation of the project within Germany as project manager.

• Evaluation and processing of international reports for German management.
• Creation of a software package and its distribution within Germany.
• Compilation of documentation in national language, as well as the preparation and execution of several workshops.

Windows 2003 Enterprise Server, SMS 2003, ZENworks Asset Management.

Team manager at national level for the areas data center infrastructure, PC hardware evaluation and printer refresh.

• Provisioning of appropriate infrastructure in the data center at geographical intersection points.
• Analysis of the existing hardware portfolio.
• Creation of a request catalog and an evaluation matrix.
• Deployment of a worldwide unified desktop infrastructure.

Windows 2003 Enterprise Server, Win PE, HP Radia.

• Technical director for the data center Frankfurt
• Management of a five-member team
• Hardware implementation of numerous customer projects
• Maintain data center operations according to ITIL processes

Coordination of the project as project manager.

• Creation of a business case as well as the project plan.
• Evaluation of the existing backup environment, as basis for choosing new hardware.
• Implementation of a new backup environment with faster access times, as well as increased data storage capacity and concurrent reducing operational costs.
• Monitoring of the on-site implementation, considering the specific local conditions.

SUN StorageTek SL8500 including ACSLS licensing

Technical and Deputy total project leader.

• Renewal of all laptops and desktops.
• Creation of a Windows XP standard image.
• Software cataloging and testing of the software packages created.
• Implementation of a software distribution platform.
• Planning and coordination of the hardware rollout for whole Germany.
• Restructuring of license management and introduction of software auditing.

Windows 2000 Advanced Server, SMS 2000, Win PE, Windows XP Professional, ZENworks Asset Management

• 3rd Level Support for internal PCs and Laptops according to ITIL processes
• Administration of all multifunctional and all other peripheral devices
• Administration of the Office LAN

• Build and expand internal desktop support for BT Germany GmbH & Co OHG.

• 1st and 2nd Level Support of Windows NT based Citrix terminal server.
• 1st and 2nd Level Support for a Siemens HICOM 300.
• 1st, 2nd and 3rd Level Support of desktop systems.
• Maintenance of data assets and administration of required consumables.