Internal & external communications
- Coordinating, controlling & publishing information/communication, editorial plans
Different kind of texts and target groups (staff, management, executive board) - Layout according to corporate design rules, corporate identity, style guides
Web portals, several kinds of content management systems
- Internet, Intranet, collaborations platforms, social media, digital content
- Concept/strategy, developing of design/layout & content, navigation, usability
- Developing, writing of content (text, pictures), updating and unifying
- SEO: optimising search functions (maintaining tags, keywords, links)
- Website analytics: traffic, analysing of portal usage, statistics, mgmt. reporting
Cross media, print and online media
- Writing different kind of texts and target groups, editing, unifying, such as arti-cles, blogs, teaser, online newsletter, online guides, brochures, flyer, press
- CI style guides, design, terminology
Pictures, photos, graphics, videos
- Databases: research, purchasing, selection of topic oriented pictures, verifying the rights of use, digital finishing processes of photos and videos
Documentation
- Technical IT documentation/editing (German, English): Operating Manuals, Roles-/Rights Concepts, installation guidelines, online guidances, IT Wiki
Documents management
- History of documents, changes, reviews, controlling, classification, geographical/ functional applicability, aspects of law and risks
- Digitisation, cloud computing: collaboration processes, document sharing, maintenance, scanning, archiving on IT portals
Project management in major projects
- Roles of PMO or sub-project manager (IT split/carve-out, transition, develop-ment of IT platforms, M&A, IT migrations)
- Planning, communication, documents, presentations, schedules (deadlines, milestones), controlling, status, reporting, analysis
- Working in interdisciplinary and cross-cultural teams
- Briefing, coordinating and controlling agencies, external service providers
Process management
- Business processes: workflows, product processes, recording in interviews
- Analysis of status quo, modelling, evaluating/optimising concerning complete-ness, redundancies, interfaces, quality, transfer to standard processes
Quality management
- IT systems: quality assurance of data, error analysis, bug fixing, tests
- Print and online: final quality assurances and approvals before publishing
- Conformity according to demands/guidelines (corporate design, risk, auditing)
- Developing of rules, policies, style guides, standards, print and online templates
IT know-how
high IT affinity, as user since 1979
Archiving
Brainloop, cloud computing
Collaboration
MS SharePoint 2010/2013
Office tools
MS Office (Excel, Outlook, PowerPoint, Project, Word), IBM Lotus Notes
Processes
BOC Adonis, MS Visio
Content managementsystems
Sabio, OTC RedDot, e-Spirit “FirstSpirit”, Siemens-CMS, PC-Ware “in4meta”, SAP R/3
Photo, video
digital photographing and finishing, Adobe Elements 2017, Photoshop
Web design
SEO, web analytics, CSS, HTML, XML editors
Internet
- since 1995: my own homepage
- since 1993: private Internet connection
Methods & further trainings
- Project management: agile and operative project management (GPM),
- „Projektmanagement-Fachmann GPM“ (Dt. Gesellschaft für Projektmanagement), process management (BPMN, Business Process Management Notation), quality management, technical documentation, web technology, presentation techniques and others
