Rollout, Projekt-Management, PMI-ACP (Agile Certified Pratitionar), Prince2, Beratung, Systemmigration, Prozessanalyse und Optimierung, Outsoercing

• Weak point analysis of the entire Rollout processes
• Determination of the involved interfaces, definition of new subprocesses and their dependencies
• Clarification of allocations and responsibilities
• Creating of individual project plans for the following regions: DACH (Germany, Austria and Switzerland), Europe, Americas, Asia-Pacific and Middle-East and Africa
• Proactively monitoring of all processes to ensure progress and quality
• Creating global Project plan according to the reginal plans
• Compiling a RASCI matrix to ensure the bidirectional communication from and to the customer
• Risk- and Stakeholder-Management, Demand-Management
• Periodical status call and reporting towards customer, managing Directors and global project teams

• Setup project team
• Setup project global communication plan
• Setup project task breakdown list and the delivery criteria with support from project SME’s
• Managing of each project players to complete delivery according to the required timing and quality
• Tracking and management of any costs generated for the project to ensure its running under budget
• Identifying of all applications enterprise wide
• Coordination of Windows 10 application compatibility test, remediation and upgrade activities
• Application consolidation

• WAN (MPLS and VPN), LAN and WLAN
• Active Directory and other user authentication and access
  authorization services
• PC account and PC management (Antivirus, SCCM, Patching Services)
• IP telephony incl. audio and video conferencing
• Domain change for locally hosted servers and shop floor systems (approx. 9000 hosts) incl. file and print
• Managing and communication of transition schedule for both region
• Creating and managing of individual project and cutover plans for all 28 sites
• Identification of shortfalls, delays or other roadblocks early in time to allow timely correction and migration at dates planned for
• Overall project documentation and reporting
• Communication to all parties involved and stake holder to each individual migration

Revision and renewal of existing permissions and
Organisations units within Active Directory Win Srv 2008 R2

• Analysing of the current state within Active Directory
• Strategic and conceptual advice with deployment and
  distribution of new permissions and roles
• Analysing of the established Workflows (Employee)
• Improvement of Processes
• Improvement of Workflows
• Implementation and Monitoring
• Reporting and Documentation

Global Program to cutover and implement the ITSM Tool
“ServiceNow”

Projektmanager Reporting:

• International Requirement Analysis
• Finalising of technical requirements with different customers for implementation and international Communication
• Creating of MS Project plans, High- and Low-Level
• Project Status Reports

Projektmanager Rollout DE:

• Overall determination of dependencies and deliverables to the Project Rollout
• Creating of MS Project plans, High- and Low-Level
• Creating of international Communication plans

Analysing and Improvement of implemented ITSM-Processes

• Analysing of following different areas:
  Installation, Software-Distribution, Ordering, Service-Requesting, Printer Installation and Management, Complaint-Management
• Discovering and Developing of Potential for Optimization
• Implementing of proposed Solutions based on ITIL; Stabilization of processes for mentioned areas
• Evaluation and utilization of internal Help-Desk and Offshore Team
• Evaluation of Hardware-Delivery of Hardware Suppliers
• Coordination of tasks and activities for cutover of ServiceNow Phas1 to Phase2

Companywide Windows 7 Rollout and MS Office 2010 on
approx. 2500 Clients

• Application Consolidation, preparation of Software Portfolio for the packaging process
• Creation of Rollout- and Project-Plan
• Consulting and Implementation of Security related Policies such as User Permissions for Windows 7
• Steering of external Provider
• Creation of special Reporting Tools (based on Excel) for
  Visualisation of the Project progress

Company wide Client-Rollout Windows 7 and Office 2007 on
approx. 6000 PCs

• Consolidation of Portigon Software Portfolio
• Supervising Win7 Compatibility Test Environment
• Managing external providers and their Expert Teams
• Developing a complex Reporting Tool based on Excel for
  presentation of consolidated applications and visualisation of
  packaging processes
• Development of Quality Gates for Quality Assurance

Company wide Client-Rollout Windows 7 and Office 2010 on
approx. 95.000 PCs

• Managing Rollout Providers
• Implementation of Quality Gates for Verifying and Preparation (Site- and Country Readiness Check)
• Process Monitoring for ensuring adherence to agreed quality steps
• Leading Country Kick-Off-Meetings (EMEA)
• Supervising Rollout Start within EMMEA and Germany
• Leading Project Meetings
• Reporting

Project Coordination: Mobile Phone, Fixed Network, DSLMigration:

• Requirements analysis and preparation of required Migration steps
• Monitoring Business Cases
• Preparation of Project plan, tracking the milestones
• Communication between Stakeholder and Providers
• Steering internal Interfaces and external Providers
• Preparation of Detail-Reports
• Documentation of the entire migration process

• License Management, Verification of existing Software Licenses
• Preparing of Integration of Asset Transfer from the Branches
  abroad to the Headquarters

• Conception and design of Desktop rollout approx. 630 PCs
• Preparation of Project plan and milestones

Project management Software Consolidation:

• appraisal and consolidation of the Unilever wide Software in
  Germany after an Client rollout
• Preparation and Providing of the consolidated Software for an ITIL based Service-Support and Service Delivery- Management Environment

Project management Table PC Rollout:
design, coordination and monitoring of the entire process of the
migration of tablet PCs of the approx. 800 field service agents to
Win XP SP2 and Office 2003

Operating system upgrade to XP SP2, Office 2003 and
hardware rollout:

• preparation, coordination, proposal of an externally conducted rollout
• appraisal and consolidation of the national SW and their
  centralization in a DSL (Definitive Software Library) incl. the
  maintenance of the DSL database
• test of the operational readiness of the Unilever Software-Portfolio under Win XP SP2 with an active firewall
• coordination of skilled personnel for the test of special SW and processing of the test results for the creation of group policies (GPOs) for Active Directory and installation manuals
• support of the entire rollout team for company specific problems

User assessment (incorporation and documentation of the
user data):

coordination and support of key users in their areas to monitor user specific data (Software, Hardware, IT-requests) and processing of the surveyed data into an Access database, which served as a basis for the rollout

Rollout leadership, software consolidation:

• Determination of the actual customer’s demand for the further finishing of software packages and their deployment.
• Building of a test environment to determine the viability of new software and respectively new software packages.
• Design of an excel sheet to analyse and gather already installed software licenses and determine the actual demand for licenses, based on Active-Directory Import and Castleware Reports (Inventory-Software).

Changeover of the nation-wide Unilever Client infrastructure
to Windows XP Professional (approx. 6000 PCs):

• Monitoring and co-ordination of the entire rollout-procedure as the responsible rollout leader, interface to the project management, professional leading of the team, compliance of the defined processes and quality assurance, internal organisation of the necessary hardware.
• Design of installation manuals, automating of the processes with batch-programming
• Contact for customer inquiries and complaints after the desktop change, telephone support
• Freelance administration, installation and 2nd level support of the customer-specific NT-network infrastructure in a Remedy environment.

• Freelance installation and customer support of a Europe wide migration from Windows NT 4.0 to Windows 2000. (Ca. 23000 Clients)
• Performing of data backup- and restore, integration of the new PCs to the productive network of the BASF AG
• Lotus Notes 5.0: configuration and data migration User instruction and customising of the e-mail clients
• configuration of SAPlogon GUI 6.20, Novell Client configuration, user instruction about the functionality of Windows 2000 Pro and technical assistance of the local support

• Linux, Windows NT, Windows 2000, Active Directory Design
• Proxy 2.0, MS Exchange Server 5.5