Business Process Management Business Analysis Requirements Management Project Management

2015 - today: Rollout Management of a PIM System

Customer: Etengo (Deutschland) AG

Place: Mannheim

Tasks:
Rollout Management of a PIM System (STEP by Stibo Systems) within the international context of an electronics marketing company (Media-Saturn E-Business Concept & Service GmbH, Ingolstadt) as a freelancer. The assigned responsibility is to realize the connection with manufacturers and content providers to receive product content automatically via an electronic interface directly into the PIM system. This includes communications with providers and manufacturers, requirements management, communications of the interface definition including mapping activities and system configuration within an agile project organization (SCRUM).

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2014 - 2016: Organizational Development

Customer: Bezirksregierung Arnsberg

Place: Dortmund

Tasks:

Design and roll out of a change process with 33 schools within NRW as a pilot for more sensitivity towards the usage of language in class. The assignment is the Initiation of the team building process with the change management team, coaching of the school leadership and supervision of the change process as a whole.

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2015 - 2015: Implementing a health-oriented company culture

Customer: Laborschule

Place: Bielefeld

Tasks:

Implementing a health-oriented company culture in order to foster the resilience of the employees. Strategic planning, concept of the change process, implementation and evaluation.

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2012 - 2014: Project Management

Customer: Rotenburger Werke

Place: Rotenburg (Wümme)

Tasks:

Strategy consulting and integration concept of implementing a project organization into the organization as a whole, development of a project management handbook, training of the project managers and coaching during the organizational development process until the new organizational unit is established.

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2012 - 2013: Concept for Social Intranet

Customer: DB Schenker Zentrale

Place: Essen

Tasks:

Business analysis, strategy consulting, management of requirements, concept and project management for the implementation of an international social intranet, service design and service operations (ITIL standard).

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2012 - 2012: Organizational development process design and execution of workshops

Customer: Finanz-Informatik GmbH & Co. KG

Place: Frankfurt

Tasks:

Organizational development process design and execution of workshops with the goal to reduce the number of locations from 9 to 3 of an IT daughter of a German bank, communications and human recourse development process.

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2010 - 2011: Relaunch of Corporate and National Websites

Customer: Knauf Gips KG

Place: Iphofen

Tasks:

Integration of 20+ brand websites into one portal including a new corporate design, information architecture and user stories, business analysis, strategy development and solution design through workshops with the customer using UCD as a method.

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2010 - 2011: Relaunch der Applikation Internetmarke

Customer: Deutsche Post DHL

Place: Bonn

Tasks:

Business Analyse, strategische Beratung, Anforderungsmanagement, Konzeption, Design, Informationsarchitektur, Prozessdesign, Frontend Entwicklung. Strategische Kundenberatung, Lösungs­konzeption in Work­shops mit dem Kunden nach UCD, Schnittstellen Definition­, Anschlussprozesse.

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2010 - 2011: Concept, design, realization and continual support

Customer: Sparkassen Finanzportal GmbH

Place: Belin

Tasks:

Concept, design, realization and continual support of the website for the internet services provider of the Sparkassen- und Giroverband.

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2010 - 2011: Shop application “Internetmarke”

Customer: eFiliale of Deutsche Post

Place: Bonn

Tasks:

Concept and realization of a configuration application for “Internetmarke” (digital stamps) of Deutsche Post including a multi-product basket for eFiliale of Deutsche Post. Business analysis, strategy consulting, shopping experience and brand experience concept, information architecture, user interface design and programming, marketing concept.

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2007 - 2011: Technical Platform Support

Customer: Deutsche Post DHL

Place: Bonn

Tasks:

Concept, creation, implementation and run of a platform support team including 24/7 1st and 2nd Level and business hours 3rd Level support, defining incident, problem and change processes as well as SLA for hosting provider and business divisions.

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2009 - 2010: Strategy consulting, shopping concept

Customer: RWE - online electricity shop

Place: Essen

Tasks:

Strategy consulting, shopping concept and frontend design as well as database design for an online electricity shop, service delivery and service support according to ITIL standard.

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2008 - 2010: Editorial Process Investor Relations

Customer: Deutsche Post DHL

Place: Bonn

Tasks:

Concept, design and implementation of a time critical information website for the investor relations department of Deutsche Post DHL including creation of an online editorial team for continual time critical content management.

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2008 - 2009: Relaunch Corporate Website

Customer: Deutsche Post DHL

Place: Bonn

Tasks:

Business analysis, strategy development, concept, design, frontend and CMS implementation in Adobe CQ5, strategy consulting, solution design, project management and conflict management.

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2007 - 2009: Online furniture shop

Customer: Flötotto

Place: Gütersloh

Tasks:

Strategy consulting, shop concept, frontend design and programming as well as database concept and realization, interface design and programming for data exchange with merchandise management system.

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2007 - 2008: Editorial Process Investor Relations

Customer: RWE Center

Place: Essen

Tasks:

Concept for creation of an online editorial team for continual time critical content management.

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Further projects on request.

11/1984-06/1985

Freie Hochschule für Mission at Korntal (B.W., Germany)

10/1981-09/1984

Fachschule Bibelschule Brake, Lemgo (NRW)